Jersey hotellia

Plussat: Helpful staff and good location - the hotel was within easy walking distance (10-15 minutes) of both the centre of St Helier and the bus station. We chose not to hire a car so this made exploring the island easier. The pool was lovely and there was a good breakfast on offer each morning,

Miinukset: There were only 4 deck chairs available at the pool. The bathroom in our room could have done with some updating - the towel rail was loose on the wall and the shower screen leaked water over the floor every morning.

Plussat: There is a lovely pool area and a gym available for use. The room was spatious and clean.

Miinukset: The bedroom had no air conditioning or a fan, which in the hot weather made sleeping very uncomfortable. We were promised a double bed but were given a room with two singles.

Plussat: Clean, very smart very welcoming, great food and great staff

Miinukset: Location was not ideal, mainly in terms of distance from town centre, but equally was only a short walk away so didn’t detract much

Plussat: Good atmosphere, staff friendly, nice room, food great, no complaints

Plussat: It was handy for where we needed to be and it was very welcoming

Miinukset: Very clean, polite and helpful staff lovely breakfast was

Plussat: Great location on town outskirts.

Plussat: Nice clean hotel

Miinukset: Swimming pool not heated and outdoor area not as expected. Room very hot and not as big as we were expecting. Room view was just walls of hotel.

Plussat: Very modern

Miinukset: Only got water in room on arrival

Plussat: The staff were very attentive and there was a good choice of gins at the hotel bar. Jazz band some evenings who were very good.

Miinukset: It was very hot in the room. No aircon and a little tired in general. Reception sorted out a small fan for us on the second day which did help but it was still quite difficult to sleep.

Plussat: Hyvä sijainti, siisti. Mukava henkilökunta.

Miinukset: Näkymä ikkunasta ulos.

Plussat: Staff friendly and helpful

Miinukset: Nothing

Plussat: Excellent breakfast. Very helpful staff.

Miinukset: Nothing. I have no fault with the hotel. However, it was slightly farther from the centre than I expected: but that was my mistake and is no reflection on the hotel.

Plussat: Spacious

Miinukset: Rooms on the small side. Didn’t like shower in bath only. Repeating menu every night.

Plussat: Beautiful hotel

Miinukset: Only a skylight in the room which I couldn’t open so was a bit stuffy

Plussat: The spa was really nice recently refurbished , the staff were also really helpful.

Miinukset: We had a broken mattress on the first night so didn’t have a good night sleep, but the bed was quickly replaced the next day. The hotel needs abit of updating inline with the spa.

Plussat: Excellent breakfast with a good selection of hot and cold food. The hotel offers a free shuttle bus service into St. Helier which is very useful. Very friendly staff.

Miinukset: The room did not have air conditioning and at the time of our visit the weather was very warm so the room was a bit too hot at night.

Plussat: The staff were lovely, helpful and friendly

Miinukset: There was no fridge in the room. Most hotels I've stayed in over the last few years have provided courtsey bottled water in the room.

Plussat: The staff were super friendly and helpful with any quires I had. Food was great and breakfast was always stocked up with fresh stuff. Pool was fab and your given a towel as you enter. Had a massage there to the ladies are really nice and was really relaxing and she fixed my back she was excellent. In great location bus stops right outside the hotel and quick into town. I had a single and was still lovely and roomy and had a desk and comfy chair to relax in and tv. Had bath and shower which was great. Also a free shuttle bus from the hotel to town.

Miinukset: Nothing it was all great

Plussat: Food and service, excellent.

Miinukset: Property tiered and in need of make over. No air conditioning. Bed needs new mattress. Bathrooms need upgrading with proper showers, not over-bath showers, and grab Handel’s for the elderly.

Plussat: It was a lovely experience staff where polite pleasant and very helpful in all area's thanks

Miinukset: Sea gulls

Plussat: The breakfast was amazing and the breakfast staff were outstanding. I have a special diet and after the first morning the team were already aware and their service and attention to detail was first rate.

Miinukset: Sadly the evening restaurant staff were totally opposite to the morning breakfast team and on the first evening we had to wait nearly an hour for a main course and they even tried to add a service change! Needless to say we didn't use the evening restaurant facilities again during the rest of our stay.

Plussat: Arrived early morning around 10am and the room was ready & available so we where able to check inito our room right away which was brilliant . Unpacked and chilled by the pool .

Miinukset: The open air pool was a treat especially in walm weather.

Plussat: Friendly helpful staff. The bar was well laid out, Beds comfy, clean environment.

Miinukset: The view, but appreciate why it is what it is.

Plussat: Clean, good location, pleasant and efficient staff, good restaurant.

Miinukset: No air conditioning. Minor problem, but in a hot week the rooms can get too warm.

Plussat: The hotel was excellent could not have been any better. the service from the staff was exceptional an will certainly be booking for next year. We travelled with friends and family inc x 2 five year olds and the facilities with perfect amazing pool which was kept very clean and staff so friendly

Plussat: Lovely hotel chosen as slightly out of town centre with easy car parking but a nice easy walk to centre for shops and restaurants. Great cooked breakfast and food in hotel restaurant was way beyond normal hotel food qualities - staff extremely friendly and helpful. Highly recommended for all aspects.

Miinukset: Nothing

Plussat: Breakfast was very good, as was the location.

Miinukset: Because of one way system, the hotel was difficult to find by car.

Plussat: Breakfast was excellent Good night's sleep Very friendly staff More like a guest house, I mean that in a good way, just felt more personal

Miinukset: Nothing

Plussat: The food was exquisite day and night.

Miinukset: The only minor point were the pillows in the bedroom. Not squishy enough and not comfortable!! :(

Plussat: Relaxed atmosphere. Staff customer care could have been improved a little.

Miinukset: Rooms too hot, given a fan, but on the 3rd floor rooms were unbearable. The temp outside was v hot. Sleeping very difficult to achieve.

Plussat: Food /staff first class

Miinukset: ?????

Plussat: This is the best hotel we have stayed in for along time, very clean, rooms have every thing you want, management & staff very helpfull, will be comeing back in june for alonger break. Thank you all for a very enjoyable stay.

Miinukset:

Plussat: Pleasant place, comfortable beds

Miinukset: The walls were a bit thin, as I could hear the couple in the room next door...

Plussat: The hotel was clean and welcoming, and after a busy day very comfoting. A very good base.

Miinukset: The only thing that could have been improved for me, As i dont walk to well it would have been wonderful if there had been a bus service. Not every one would agree, but one nearby would have helped me.

Plussat: Helpful Staff.

Miinukset: No airconditioning in the room and our bathroom was no more that a small oblong with toilet at one end and shower at the other. The sink was in the main bedroom/

Plussat: Friendly staff

Miinukset: Evening meals not a very high standard

Plussat: hotel staff frienndly very helpful, room had mildew above the bed and in the bathroom, had a main meal on the sunday very poor, expensive

Plussat: Friendliness of staff. Quick breakfast service

Miinukset: Hairdryer kept cutting out.

Plussat: Friendliness and help given by all members of staff. Food quality was very good and portions very good. Very relaxing hotel.

Miinukset:

Plussat: The rooms were clean and comfortable. Staff at the reception were very helpful.

Miinukset: The shower in the bathroom was appalling and staff at the breakfast could not speak English so some orders were wrong, otherwise very nice.

Plussat: Very friendly hotel, rooms cleaned daily, we had a premier room which was worth the little extra.

Miinukset: None

Plussat: Love the grounds beautiful gardens

Miinukset: Bedrooms are basic but clean

Plussat: Great pool; well maintained garden/grounds; hot tubs (although only one working for our visit). Staff are very friendly. Decent breakfast. Handy shuttle bus to and from town centre. No outside interference - secluded.

Miinukset: Rooms are dated. The two rooms we had both had very little space for us (two rooms offered to us as a family pair but was far from practical in every sense). Floor was quite uneven in the corridor leading up to the rooms (as was the floor inside them). If you like your fried eggs with runny yolks, opt for scrambled instead. They get left under the heat lamps far too long.

Plussat: Comfortable place. Exceptional staff always kind and happy to help and go an extra mile. We had transport to our next destination and this was fantastic to have. I would stay again. Thank you Food was great.

Plussat: Very clean and comfortable and very friendly and helpful staff. I loved the outdoor pool which was just under 20m and great for a proper swim! The grounds are also beautifully kept. Breakfast was also very good. Would def go back!

Plussat: Stunning location. As you approach the hotel from its drive you see that’s it’s surrounded by fields and trees. Very beautiful

Miinukset: Firstly a very friendly welcome and our bags were taken to our rooms. Lovely airy rooms, with a pool view. We were on the ground floor as my Mum is 87 but still had a nice view of the pool. Secondly, the pool area is stunning. Sunloungers surround two sides of the pool with beautiful flowers and palm trees

Plussat: Breakfast was very good - lots of choice on the cold buffet and very fast service on the hot food

Miinukset: The cushion on the bed was stained with a crusty substance

Plussat: The grounds are beautiful and well maintained. The staff was very helpful, especially Caoimhe and Leon. They ensure my stay was amazing:)

Miinukset: The hotel is very dated.

Plussat: Nice surroundings

Miinukset: More buses to town

Plussat: Helpful staff, great breakfast and amazing gardens with beautiful pool and other child friendly areas!

Miinukset: Room a little tired but adequate. Shower very weak flow and fluctuation in temperature. Basin in room. Walls are quite thin, could clearly hear the people in the next room talking.

Plussat: The staff where all lovely the food really good and the outside space really good.

Miinukset: The hotel was a little dated

Plussat: The food was amazing. Outdoor pool was also great. Upgraded to the family suite and so far, it was the space I needed from the start of my stay but unfortunately only got this for the last night.

Miinukset: The rooms are way too small based on the money paid for it. In my opinion, value for money isn’t seen. Also was disappointed with the bathroom. Couldn’t fit in the bath tub with my little daughter as she likes to soak up before bed. Basically the first two days were not great.

Plussat: Staff were very friendly and very attentive throughout our stay. Hotel was very clean and rooms were well equipped. Food in the hotel was excellent, a wide choice at breakfast. Food in the bar is also excellent. Hotel is less than 5 minutes walk from the main shopping area. Would definitely return and highly recommend.

Miinukset: Very hard to think of anything, no ironing facilities in the room is the only thing I can think of.

Plussat: Room fairly small for price we paid food ok.surprised no shower caps in bathroom like to make up in bathroom but lighting too dim for that

Miinukset: Room was quite small didn't feel particularly comfortable down stairs quite bland didn't make you feel like sitting downstairs

Plussat: The staff where extremely helpful and willing to accommodate any request you made

Miinukset: The fact that we could not get onto roof top terrace as residents because the whole area was reserved

Plussat: The location is very central. Nice restaurants are all in walkable distance. A good place to stay for a short break on Jersey.

Plussat: Great staff, amazing Michelin restaurant. Very central and FREE onsite parking too.

Miinukset: The bar terrace was a bit bland and neglected and very steep incline to some of the parking area.

Plussat: Staff was helpful and efficient. Beds were very comfortable. Bohemia bar and restaurant are excellent.

Miinukset: Sink in bathroom was too low and shower door did not work well so that water would be on the floor after a shower.

Plussat: Spa Treatments were fabulous

Miinukset: Lighting in the room was difficult to coordinate

Plussat: Very comfortable bed.Nice Spa. Very nice housekeeping.Pleasant reception

Miinukset: Breakfast was OK but I disapprove of hidden charges for coffee when buying breakfast on a room only basis. Continental breakfast includes it but any other breakfast doesn't. The coffee is 3.20 but this price isnt on the menu. Thats a very small thing. Bar meals outside the main restaurant have many items sold out, so its a little limited so flat iron steaks at a reasonable £12 or so were not available for several days, but a sirloin at £30 was, but it was very ordinary (

Plussat: Very friendly, clean, we only had breakfast but it was fantastic & kept us going all day! It was our 25th wedding anniversary, we didn’t tell anyone & only put our cards up on the side table but came back to our room from a day out to find it decorated like it was fit for a king & queen!

Miinukset: Nothing

Miinukset: The restaurant was quite expensive.

Plussat: Staff very good, ample breakfast infact too much!

Miinukset: 10 minute walk from beach, but not a big problem. Room a touch on the small side for 2 people.

Plussat: Great location Excellent service, rooms were clean and comfortable the staff were very friendly and helpful, would definitely be making a return visit and would highly recommend

Miinukset: The room was a little small and an ode shape but I think that was because we were on a corner.

Plussat: Food excellent in the restaurant and service spot on

Miinukset: Air conditioning in the rooms would have been nice as the fan just blew warm air around

Plussat: Friendly staff...

Miinukset: The inn is not what we would class as a boutique hotel. The bathroom & bedroom need updating. The location is further out of town as suggested by previous reviews. Breakfast was fair with adequate choice but not crispy bacon as only cooked on one side, toast burnt on one side & uncooked on the other.

Plussat: Staff very friendly Breakfast was very good

Miinukset: The carpet was rather stained Our room was near the kitchen and it was rather noisy

Plussat: Great place to stay, location was spot on and staff were very helpful

Plussat: Clean and good staff

Miinukset: Nothing

Plussat: The breakfast was terrific in quality and quantity. Also the restaurant served great meals at a reasonable price in the evenings. The staff in the restaurant was superb.

Miinukset: Due to an unusual floor plan, most guests will have to use stairs to get between their rooms and the elevator on each floor. This did not bother us, but it may be a challenge for those with mobility issues.

Plussat: Restaurant food excellent

Miinukset: Room a little small and as it was on the front of the hotel, very noisy from traffic

Plussat: Comfy bed

Miinukset: Needs redecoration, place is dated and not how it looks online,

Plussat: The staff were brilliant and so was the food.

Miinukset: Nothing

Plussat: I thought your staff were all wonderful, so courteous and kind. It was a great location for me to visit my mother who lives just around the corner

Miinukset: I would have preferred a top sheet and options of bed covers. I was too hot with the duvet and too cool without it so I had a couple of sleepless nights. I thought the hotel/ music etc. a little dated.

Plussat: Staff were friendly. Location was fine with a nice 15 minute walk through Millennium Park to town. Hotel was clean. Menu was rather limited and unimaginative.

Miinukset: Rooms and decor were a little tired and dated.

Plussat: Good sized car park. We had a minibus. Didn’t have any problem with parking. 15-20 min walk into town centre. Indoor pool was used every day by family. Outdoor pool was a little too cold for the little ones. Family room was a good size. Breakfast was fine. Had evening meal one night. Was very nice.

Miinukset: Bit dated. Needs a refurbishment.

Plussat: Everything perfect,lovely breakfast

Miinukset: The sun beds not comfy

Plussat: The location was central enough to be able to walk easily into town

Miinukset: There was only one plug socket in the whole room, when I asked for an extension cable, they said they had run out as they "couldn't cater for everyone". I went on a particularly hot weekend, there wasn't any air conditioning in the room, when I asked for a fan, they told me they had run out, because, yes, they couldn't cater for everyone. I a glad I was only staying for one evening as I wouldn't have been able to stay any longer. The room was very tired, wallpaper peeling, bathroom not as clean as I'd like, just very old and in need of a refurb. At that price, it was not value for money at all.

Plussat: Staff team very welcoming and helpful

Miinukset: Fan supplied in room as no air conditioning

Plussat: Breakfast great,swimming pool and other facilities .

Plussat: Good Value for money and very helpful friendly staff

Plussat: Shower was good size

Miinukset: Internet stopped working and had to pay more for it

Miinukset: Two tea bags two coffee no milk on one day I had to drink black tea luckily I had my own tea bags not impressed

Plussat: Outside space to sit and have a drink in the afternoon sun. Hotel clean.

Miinukset: The bedroom needs updating, the breakfast staff stand on guard waiting for you to finish so they can clean up before you leave.

Plussat: Great location near the beach and town.

Miinukset: Breakfast was lovely.

Plussat: Very friendly and helpful. Good position

Plussat: Everything! Lovely bedroom , tv , coffee & tea , friendly staff, especially the owner Amanda! .

Plussat: Breakfast superb. Location good excellent restaurants close buy.

Miinukset: You need to like walking a little bit to get you in to St Helier.

Plussat: LOCATION VERY CLOSE TO BEACH AND EASY WALK TO TOWN CENTRE. FOOD/BREAKFAST GOOD MY SINGLE ROOM HAD EXCELLENT ENSUIT FACILITIES. RECEPTION VERY HELPFUL. Lounge very comfortable, also out side table and chairs were an attractive area.

Miinukset: Only small things, there was no mirror near a power socket to see to tong my hair. Also initial information from hotel prior to arrival was misleading - it said the bar area was available to consume own food rather than in the rooms, which was fine, but one assumed the bar area was naturally open for drinks- IT WAS NOT.

Plussat: We liked the location to amenaties

Miinukset: Alhambra was a lovely friendly place to stay. Our hosts were wonderful. Breakfast was fantastic with quick service. Location was perfect. Bus stop very close by. Town a short walk. Sea at end of road. Would definitely stay here again and would recommend Alhambra for a holiday location.

Plussat: Viihtyisä budjettiluokan majatalo suhteellisen lyhyen kävelymatkan päässä St. Helierin keskustasta. Hyvä aamiainen joka sisältyy hintaan. Todella ystävällinen palvelu.

Miinukset: Oma parkkipaikka puuttuu, mutta lähellä on kaksi yleistä parkkipaikkaa.

Plussat: Friendly, family atmosphere; helpful staff; location convenient for city centre;satisfying breakfast.

Miinukset: No.

Plussat: Friendly atmosphere

Miinukset: Having only wanted two of the 5 items offered for breakfast, it would have been nice to have been offered a second sausage!!

Plussat: Amanda is great & really goes out of her way to help you with anything she can. Our room was clean & tidy & had everything we needed. We would definately stay there again & would recommend it.

Plussat: Location of stay good. Tourist walking festival very well organised and Guide leader very good Remi

Plussat: the personel touch. relaxed atmosphere. local information

Plussat: The owner and her staff were very friendly, welcoming and helpful. The room was clean and comfortable. Breakfast was good with a choice of continental or full English. Overall my stay was very enjoyable.

Miinukset: The hotel does not currently offer an evening dining facility or a bar. However there are a number of good restaurants and bars located nearby offering a wide range of international cuisine.

Plussat: Convenient geographical position of hotel hotel boss is reliable (but does not master any friendly conversaTION)

Miinukset: Breakfast . no yoghurt, no fresh fruit, no cheese etc; only cereal and bread and jam and the general English breakfast felt toatlly left alone by staff, which results in that though everything was in order, E.G. the taxi was there in the morgening, but all the day before we did not know whether it was indeed booked, for no staff was seen at the hotel between 4 and 9 P.m; no check out because never saw staff again rooms are quite dated and would need decorating in several points atmosphere in hotel is cold and anonymous

Plussat: the alhambra was cool sophistication and elegance, but then i live in a mobile home on a travellers site and so this was sheer luxury to me.

Miinukset:

Plussat: The quiet location,the friedliness of staff,and the proximity to ammienities.

Miinukset: The pillows,they were old and flat.

Plussat: location

Plussat: Location and parking.

Miinukset: Breakfast. Disorganised. Limited vegetarian choices.

Plussat: Location and service

Miinukset: Heat wave and no AC

Plussat: Food was excellent Staff were friendly and helpful, and went the extra mile, especially when I was taken unexpectedly ill. Breakfast and taxi on final day all efficiently arranged! A big thank you to everybody who helped make it a lovely holiday, we thoroughly enjoyed it and wouldn't hesitate to stay there again.

Miinukset: The brochure said toiletries, we expected shampoo and conditioner type, not just hand soap and shower gel. Toilet paper was thin and poor quality We found the drinks pricey

Plussat: Excellent location, good breakfast.

Miinukset: Rooms very hot, no air con, surfaces in room had cup marks on from last guest

Plussat: It's reasonable good location by the beach

Miinukset: Staff, basement room, I was asked to give my card details in advance even though I have paid already for my room

Plussat: Staff friendly and helpful

Miinukset: Nothing to dislike

Plussat: The best thing about this hotel was the food, was great.

Miinukset: None of the rooms are in number order, they are all over the place and impossible to find that even the staff cant find them! There is no aircon or fans in the rooms and they are so hot and when we mentioned it to a member of staff they said 'well you could have asked for a fan before you checked in but we have none left now'.... so it was our fault!? I stayed with my sister on the first night before the day of her wedding and we walked into the room to find a massive flying ants nest in the bathroom. I went to reception to ask if they could move us and they couldn't and they said no one was there to help us as there was no manager on site and I asked for a Hoover to see if we could hoover them up, the night staff knocked on our door and gave us the hoover without saying anything else or even offering to clean the nest up themselves. The rooms are small and smell of rotten carpets and dust! The location is the nicest thing however everything is poor. I had 4 bags with me and did not get offered any help with them, I got given the wrong key for my room so I had to come back down and get the right one! I would never stay again.

Plussat: Very clean. Staff really friendly and helpful.

Miinukset: Bed was worn and uncomfortable. Our room overlooked the car park so would definitely pick a sea view room next time. Room quite basic, no air con or fan, no shampoo only shower gel and hand soap.

Plussat: The staff was very nice, always happy to help.

Plussat: Good location and comfortable beds.

Miinukset: Very old fashioned and not great value for money.

Plussat: Location is very good as was breakfast, only slight disappointment was restricted window opening in room as was very humid during my stay.

Plussat: Facilities were good and well maintained. Room was a good size and properly cleaned. The wifi was excellent with a full connection at all times.

Miinukset: The breakfast was truly appalling and some of the food was virtually inedible. Staff in the breakfast rooms were uncheerful and highly focused on organising the throughput of guests. One morning there was no water for a while in the room. The hairdryer was lethal and almost burnt out - eventually replaced.

Plussat: The whole jersey experiance

Plussat: The staff were lovely & accomodating. The room was really clean, fresh towels everyday. Only a 5 minute walk into town.

Miinukset: Slightly dated, didn't use the pool much because it was always extremely busy & it was small. Breakfast options limited.

Plussat: Clean and spacious, good bathroom. Comfortable bed. Safe was available to use with no extra charge.

Miinukset: Lacked air conditioning which is really essential these days

Plussat: Close to all amenities and late opening bar for residents

Miinukset: N/A

Plussat: Location and cleanliness v good

Miinukset: Dreadful attitude of Staff in dining room on Friday pm .. set dinner menu read and pre paid looked satisfactory. In reality horrible .. non greeting .. placed in an inappropriate room .. dinner inedible v v poor experience.. so bad that I took pics

Plussat: A good wholesome friendly hotel.

Miinukset: Nothing

Plussat: Swimming pool , friendly staff , great food , good value and bar.

Miinukset: Great friendly staff always there to help , great tasting food , facilities ok inside decoco very elaborate very good stay.

Plussat: Clean bed and excellent location

Miinukset: No air con on a very hot day. Dark decor - not suitable for summer.

Plussat: At Breakfast, Cooked food, very good. Nice homely traditional hotel. Rooms large and nicely furnished. Pool area small but adequate and staff looked after guests well.

Miinukset: Rather musty smell in corridors. Breakfast buffet items varied in quality. Some staff lacked finesse. Somewhat noisy in front facing rooms.

Plussat: it was excellent great options

Plussat: All the staff were great and couldn't do enough for you. The location is excellent- no sea views or anything but if you want to stay in St Helier near the bus station, restaurants & shops it's very convenient. It's an older type hotel and the furniture is somewhat dated but new furniture wouldn't look right. It was very clean.

Miinukset: nothing

Plussat: Staff seemed enthusiastic, pleasant and wanted to help. The lobby area was classy and the bar/ restaurant very quaint. I got the feeling the staff wanted to provide traditional 5-star service. The bed itself was comfortable.

Miinukset: The room was oven hot. To be fair it was the hottest day of the year and Jersey got it hotter than anywhere else in the UK that day (34C) but there was no Air Con and no fan available when asked at reception, despite their efforts to find one. Closest to AC I could manage was a couple of rudimentary hand fans fashioned from the writing paper in the room. Truly the most unpleasant experience I’ve had in any hotel anywhere. It would have been more pleasant staying on the pavement outside. Will not book again or recommend the revere for that reason, despite convenient location, good staff and characterful public areas. Also, blinds on the enormous frosted glass window in the WC would keep the bathroom cool, hide the unsightly seagul droppings and reassure dignity when using the WC at night time with the light on.

Plussat: The charming hotel The kindness and professionalism of the staff The big and delicious breakfast The good hamburger at the bar for dinner and the piano The swimming-pool The comfort and calm of the bedroom

Miinukset: Nothing

Plussat: Location was good , Staff were helpful

Miinukset: No cold water coming from the shower , almost got scalded ! What looked like dried blood on the sheets was a nasty shock ( complained and had them changed .The room was too warm , and too small . The breakfast was particularly poor .. Oder your cooked breakfast at the table but go and get your own toast ! So , it became a battle of timing ! Both mornings the breakfast was cold ! The continental breakfast was poor in so much that there was very little choice ( ham or cheese .. with a croissant) .

Plussat: Staff exceptional

Miinukset: Dated room facilities. Bathroom door wouldn't close. Wash sink in bedroom. No air con. Revere seams to like jazz and Blues music.

Plussat: The ease of looking, selection and booking. The hotel was all I wanted and needed it to be.

Plussat: Food & service were excellent, staff very friendly & hotel well located on the ring road with access to town centre only a 5 to 7 minute walk. Nice park on walk where you could sit and relax & watch the world go by.

Miinukset: The decor needs to have an update in the halls and the rooms, my room door looked like it was cut by a lop-sided joiner as there was a fair gap underneath.

Plussat: Location was easy to access.

Miinukset: Breakfast was not up to standard. Very little fresh fruit Toilet in my room blocked, was fixed.

Plussat: Breakfast was excellent, Location Very good. Staff very friendly.

Miinukset: The entertainment was very poor, it was not very family orientated, could do with back ground music in the public areas.

Plussat: One of the best breakfasts ever! Top comfort with swimming-pool!

Miinukset: The breakfast could be a little be earlier (before 8 am).

Plussat: We liked the location, and the swimming pool,

Miinukset: The traffic early in the morning could be a bit noisy about 6am

Plussat: Location and car parking

Miinukset: Poor WiFi signal in room but when reported, nothing was done Access to lift was difficult as involved five steps up before lift and two down into restaurant - NOT wheelchair friendly

Plussat: Staff were nice

Miinukset: Hotel rooms are dated and need modernising

Plussat: The hotel was clean, staff were approachable & efficient. I stayed there with my daughter when she was 10 years old & now she’s 27, it was quite a nostalgia trip.

Plussat: The staff were amazing, they went above and beyond expectations to help me.

Plussat: Did n't have time for a full cooked breakfast as I was due to leave at 8am and service started at 7.30 am.

Miinukset: some flexibility..

Plussat: Nice and clean, comfy beds and close enough to town

Miinukset: The lift hasn't been working for a long while, we were on the 3rd floor, a lot of steps if you are unfit and older

Plussat: Good location for st Helier and large comfortable room with large balcony

Miinukset: Very limited parking

Plussat: Very friendly staff at check-in. Good-sized rooms.

Miinukset: Nothing

Plussat: Spacious room. Nice view as we stayed at the front of the property. Bathroom was big, very modern and very clean. Staff were lovely,friendly. Excellent customer service. Breakfast was fantastic. Good location, 5-10mins walk to beach, town etc.

Miinukset: Bedroom part of room bit dated, pretty warm as we were in the top of the hotel. Very noisy as on a road that seemed like a race track at night. No other food provided or proper bar/lounge area. Location was on quite a steep slope so may not be suitable for some.

Plussat: everything in general

Miinukset: nothing

Plussat: The staff were very friendly and accommodating. We asked for a vegetarian breakfasts and they made sure we had everything we needed. The room was very clean and good size with all the facilities. It is only few minutes away from the town centre. The neighbourhood is lovely. We would highly recommend this place and will definitely be back here.

Plussat: Staff were very friendly and made guests feel very welcome. Breakfast had a good selection of fresh fruit as well as cooked items. The position of the hotel was handy being just a short walk from the town centre. The balcony was fantastic!!

Miinukset: The hotel could do with a wee bit of updating...carpets and decor a bit tired.....but didn't detract from a lovely stay!

Plussat: Very central

Miinukset: No air conditioning

Plussat: The staff were very pleasant and helpful. The restaurant was excellent and the food very good and value for money. The room was OK, no air conditioning, but we were given an electric fan when it was very hot weather. There was entertainment in the bar several times a week which helped to make it a very pleasant stay.

Miinukset: It was a little further out of St. Helier than we thought. We either had to take a short bus ride or walk about 3/4 of a mile.

Plussat: Very wide comfy bed. Spoilt for choice at breakfast time- and as much as you wanted. Staff couldn’t do enough to make sure we had a lovely time. Balcony overlooking sea was spectacular.

Miinukset: No car parking facilities but the benefits of staying in such a lovely hotel far outweighed that inconvenience.

Plussat: Swimming pool, view, beach and sea pool close by. Good food

Miinukset: Dated carpets and decor, run-down area, walk from town centre unattractive

Plussat: I didn't like anything about this hotel

Miinukset: There is no parking at this hotel so we had to park in a multi storey car park a 10 minute walk away. On arrival we were greeted with a curt "yes" from the receptionist who clearly had no interest in his job or us. He hurried me to sign a form that I wanted to check first as though I was some idiot who couldn't see where to sign. The ground floor smelled of "care home" food The room decor was dated with net curtains obscuring the view of the sea we had paid good money to have. the shower had a hot and a cold tap - I've not seen one like that for at least 20 years. The breakfast room staff were slow to come and take orders for tea and coffee and, when they did come, walked away before I had finished speaking to them. The hotel is on the corner of a promenade with two shelters close to the rooms where young people like to hang out at night making noise. There is also the walkway and the Lido close by where they like to sit and make noise. On two nights we had to shout to ask youngsters to leave. In one night I was kept awake until 11.30 and then woken again at 03.15 and 04.30. Then the people above us got up at 06.30 and appeared to stomp about. There was one other room we could change to but it was in a similar location so pointless. On Thursday night "Liam" performed. Very nice for the pensioners who enjoy singing along to songs like "Amarillo" but not so good when you've done a hard day's sight-seeing and are tired and are in the room above.

Plussat: Room exceptionally clean. Staff very friendly

Miinukset: Nothing

Plussat: We had a lovely stay, the bed was comfortable and the hotel is on a bus route so it was extremely easy to get into town to get to anywhere on the island. The hotel staff were very friendly and as there was no refrigerator in the room they arranged for one so we could keep necessary medications cold. This was a terrific touch, thank you. The restaurant was good with lovely views and the breakfasts were plentiful.

Miinukset: Nothing, it was all very good

Plussat: Excellent location, excellent breakfast

Miinukset: Hotel is dated. Clientele are mostly retired people. Dinner poor so we only ate there one night. Not enough sockets in the room

Plussat: Friendly helpful staff, good choice of freshly cooked breakfast, excellent location beside beach and Lido, and easy access to centre by bus outside door. Excellent .value

Miinukset: Decor a little outdated. Noisy fan(?) in the early mornings possibly from kitchens

Plussat: Really friendly staff esp waiting staff and cleaner

Miinukset: Not very good value for money

Plussat: The only thing good about this property was that the bed was clean and it was an okay location to town. I’m never really fussed about hotels as they are just a base to sleep whilst I’m away however, the rooms were dirty, lights didn’t work, there were stains all over the walls.

Miinukset: At one point I asked for a spare key to access my room as another member of my party had taken them by accident. The member of staff which served me was incredibly rude. He had lied to me stating that he didn’t know who or where the key was (re assuring that he had no idea who had it, anyone could have entered my room as the keys weren’t locked up and anyone from the public could have taken them). He then proceeded to go into a back room when I had asked if there was a master key, to which he replied no. I had asked to speak to his manager, which the member of staff then went back into the locked room and low and behold came out with a key with my room number on. It took him 25 minutes to give me the key which I returned within minutes after I had opened my room. This member of staff was not the only member of staff who was rude, I found that every member of staff positioned on reception to be incredibly rude and un helpful.

Plussat: The reception staff were extremely friendly and helpful

Miinukset: The serving staff at breakfast were very brusque and not friendly

Plussat: Breakfast selection was very good

Plussat: LocAtion

Miinukset: English breakfast awful

Plussat: Refurbished bar was great, swimming pool was lovely

Miinukset: Maybe do with a coat of paint in some places

Plussat: Quiet, comfortable room. Friendly, helpful staff.

Miinukset: Maze of corridors, doors & steps, after catching the lift to get to our 1st floor room. Shower door did not latch closed.

Plussat: Clean room and comfortable beds Good and varied breakfast and quick service Having just returned home I discovered that I had left a valuable ring in my room, after inquiring about it, I have received a call to say it has been found and will be sent on. I am delighted!

Miinukset: Small rooms Lots of little stairs, a bit of a warren

Plussat: Very good breakfast. Excellent location - just opposite from beach, not far from citycentre. Nice pool and sauna.

Plussat: The hotel is clean and friendly. Ideal location and bus route right outside hotel. Lovely being so close to the beach.

Miinukset: We had to close the windows at night as you could here cars drive over the man hole outside.

Plussat: Room was large and clean

Miinukset: Noisy opposite pub And noisy shower Toilet made dripping noise for 10 mins after use

Plussat: Good choice to suit all

Miinukset: pool lighting a bit dim

Plussat: All the staff were very friendly and helpful. The room was clean and airy with comfy beds and the breakfast was excellent with a good choice. The swimming pool and jacuzzi were a real treat and great to relax in- we had them completely to ourselves! The hotel is just across the road from the beach and is about a mile from the centre of St Helier.

Miinukset: On the evening we stayed in, the hotel bar lacked atmosphere with football on the television and the bar food was very basic (the fresh beer battered fish had obviously been frozen), however we did visit out of season and the restaurant was closed.

Plussat: Hotel was good for bed and breakfast, rooms clean and a good bar.

Miinukset: Only problem was the lack of packing space,

Plussat: Friendlyness and very helpful staff, nothing was too much trouble to make our stay comfortable

Miinukset: Had to ask for the items mentioned in welcome pack as were not ready in accomadtion, eg , hair dryer, phone . Also towels were very worn out eg large holes in one or two and frayed

Plussat: it was very good value for money at £29.00 B&B for a double room, however at that price it is a gamble, breakfast was fine, but not a gormet exprience, poached eggs cooked well and the hot breakfast was cooked to "order" - not under arc lights

Miinukset: The shower was tempremental, either a faulty regulator or distantance from the boiler, hot water always came, eventually... First time took 5 mins, In asking for another room then I learnt half the hotel has been refurbished and half hasnt, we rejected the other two rooms offered (stained filthy carpets as opposed to wood laminate flooring) and perservered with the shower

Plussat: Large comfortable bed, clean bedroom and public areas, fried breakfast was well cooked and presented.

Miinukset: Staff not proffessionally dressed some building leaks were clearly evident when rained. Cold buffete choice limited, Bathroom and some internal ares dated.