Holbox hotellia

Plussat: Amazing food, and staff, they remember your name, make nothing feel like its a bother and are always on it. The grounds are small and dense and the restaurant is open to the public so you encounter many non hotel guests, but, they only let guests use the beach furniture and are quick to remove non hotel guests so there were always sun beds available. We barely wore shoes or locked our door as our room was beach front, it felt way more intimate than a hotel. It is by far the best hotel on the island with the best restaurant options - so the prices are a bit higher than elsewhere but warranted. The hotel also maintains a very clean beachfront, very unique for the area.

Miinukset: The yoga studio is small and cannot accommodate all guests which was a bit of a let down.

Plussat: It’s beyond beautiful! Fab swimming pool. Fab location to the town and it’s on the best bit of beach.

Miinukset: Our room (Estrella) was very loud at night with the main road and laundry room :(

Plussat: Beautiful property in great location by the beach. Reception staff were incredible and helped us out with recommendations and dinner reservations.

Miinukset: Breakfast was a bit hit and miss and the staff in the restaurant offered very slow service, often having to ask to even see the menu.

Plussat: The breakfast was the best part of our stay. They had fresh breads and pastries every day. Every morning we were presented with a new menu that was already part of the rate. It was amazing! Our suite was beachfront, we could hear the waves crash. It was so calm and relaxing. The hotel is intimate and therefore the level of quality is beyond. It was walking distance to everything! We will definitely be coming back!

Miinukset: I did not like how they don't have a walk up bar. I like the interaction. However, the staff is amazing! And I can't wait for the rooftop sushi bar to open!

Miinukset: When we arrived, the hotel staff really recommended us the sushi bar of the Hotel.. so we decided to try it with high expectations! It was not good at all.. the service was terrible and the sushi even worst.. we really recommend to NOT try the sushi bar! The rest was “ok”. Also, I booked a massage at the Spa which was supposed to last for 60 minutes. However my massage lasted for 45 minutes and it cost me the same 125 USD. This was disappointing too.

Plussat: Everything, food & drink were delicious, perfect location, beautiful hotel.

Miinukset: Wifi could be improved Only one type of power sockets in room

Plussat: Loved the location, walking distance to quaint down town . Beautiful beach and calm warm water.The staff was attentive and friendly. Architecture and design lovely. Grounds gorgeous. We loved it!

Miinukset: No complaints.

Plussat: Beautiful hotel, located in a quiet place but not too far from the center, the rooms are specious and designed beautifully! Great air conditioner, nice view from the room, the hotel staff was really helpful and nice! They have left us a really beautiful bedding decorations, an expensive champaign, fruits, sweets and a hand written note for our honeymoon celebration which was really nice! The breakfast was great and so is the rest of the food in the restaurant. The bar and it’s staff are great. Free paddle board use is available.

Miinukset: No wifi in the room, just at the restaurant and the reception

Plussat: Fabulous Breakfast...Staff was very attentive and the food was fresh. Good Vegan options and if you are not vegan they make it fresh in front of you! Simply Exception!!!

Miinukset: There was actually nothing we didn't like about the property...I actually hate saying how GREAT it was since more people may go and harder for us to achieve the same experience...BUT NO SECRETS>>>THIS IS A SPECIAL PLACE!!!

Plussat: I can highly recommend this.. the property and people were amazing

Plussat: The location is the selling point of this hotel. With regards to the island, beach front location and distance from the hustle and bustle. With out being to far away to get a quick taxi or light walk from other bars. Also the rustic, clean and natural vibe makes it stand out.

Miinukset: The price is a bit high, something's are missing for a high end hotel. None of the above spoils a near perfect hotel and location.

Plussat: Facilities incredible and really perfectly constructed. Breakfast ok.

Miinukset: First of all Front Desk should be nicer. You feel that you have to be thankful to stay and not the other way round. Furthermore the food has to improve. Price is for luxury stay so you have to deliver, also in a small island like Holbox. Was not our fist stay on island but other hotels far better food. Hope new chef is bringing improvements. All in all, very good installations but to be one of the best ion island you have to improve service and food. Also the very big adult only area is a downer for families. Especially when main pool is very cold in December and other smaller and warmer pools only for adults. Decide: You want to be a family hotel or adults only??!!

Plussat: Excellent location right on the beach with added benefit of being on the quieter edge of town. We had a great room on the first floor with an uninterrupted sea view; some rooms did not look quite so great so worth checking. Good breakfast, free use of bikes and paddle boards. The restaurant and bar served quality food at a reasonable price. In all it felt like premium experience.

Miinukset: Pillows could have been considerably better.

Plussat: Beautiful very well kept very clean great helpful pleasant staff.

Miinukset: The smell of the seaweed. Every morning a fresh smelly load on the beach. Too bad

Plussat: They should wash the beach and clear the street from water. Especially when you are far from the center.

Miinukset: Nice pool and nice sunbeds

Plussat: This hotel was so special. We enjoyed our stay tremendously. We came from Valladolid, for my birthday, and they made a huge effort to help me celebrate! When we arrived the room was decorated in balloons, confetti, a towel “cake”... I wasn’t expecting it, since it was only s brief mention of my birthday when I got the booking. The hotel is beautiful, clean, and secluded. I love the white tents. It makes you feel like your own paradise... The beach bar was amazing!!!!!! Miguel and the staff were so kind, and helpful.. and the food was delicious!!! I hope this place doesn’t change with the change of the island. It’s perfect just the way it is.

Miinukset: Lol- the lizards who protect the swimming pool.. just kidding! They’re great too!!!!

Plussat: People

Miinukset: Excelente hotel, all employees are oriented to customer satisfaction, located in the best area of Holbox.

Plussat: I loved that breakfast was included and it was not a cheap continental breakfast but cooked to order from a menu. The palapas had a nice sized table between the two cushioned loungers that was perfect for the wait staff to serve you lunch, dinner, or whatever drinks you ordered. The front desk staff was very helpful with information and guidance about the island. The property was clean and peaceful. It was exactly what I was searching for.

Miinukset: I was surprised there wasn't a TV in the room.

Plussat: Gorgeous! Right on the beach, it was a little piece of paradise. Staff were always friendly to help & the breakfasts included loads of great options. The perfect place to stay. LGBT friendly

Miinukset: WiFi didn’t work very well, but you wouldn’t want to be glued to your phone or laptop anyway here because there’s so much amazing stuff to see and do instead.

Plussat: Location - great beach space, lots of sandy beach and hotel lounge chairs. Water gradually gets deep and is pretty flat (small waves at most) great for children or anyone with mobility issues. Rooms are just off the beach so easy to go back and forth. Hotel restaurant offers a wonderful breakfast and is located right off the beach. “Town centre” is only 4 blocks from the hotel, is an easy walk even for my elderly mom. Hotel booked our transfer from Cancun airport to the hotel which took about 2 hours. It’s a bit more expensive service but was super Comfortable and easy.

Miinukset: No criticism other than its pricey!!

Plussat: We have stayed at hotel Puerto holbox 5 times over the past 2 years, staff has been very helpful and professional, we booked the airdrome room across the street the last 2 stays, very spacious room with kitchen and living area, beach as always was great, along with the overall holbox experience.

Miinukset: Mosquitos were present at dust and dawn, nothing a lot of off didn't fix

Plussat: Very spacious place, beautiful Mexican decor and art, great breakfast, wonderful pool. In the center of town in a small boutique area by the square.

Miinukset: No fridge, internet very weak in rooms.

Plussat: The rooms were very comfortable and clean.

Miinukset: The staff was not so kind, the breakfast was not so good and the price was high.

Plussat: The pool was very clean and inviting. Hammocks and swings in rooms and common area were great. Our upstairs balcony had a good view of the town bandshell and we could see the ocean over the rooftops. A couple of small repairs in our room were fixed quickly and efficiently. Air conditioning and overhead fans were appreciated.

Miinukset: A little more variety in breakfast menu. A cereal option would have been a nice change from the variety of egg dishes.

Plussat: isot huoneet hyvät sängyt

Miinukset: jääkaappi olisi voinut olla huoneessa

Plussat: the pool inside of the hotel was amazing. the rooms are clean and big enough. breakfast was also good! the hotel is close to the only atm in this island

Miinukset: wifi signal was really bad all over the place

Plussat: Nice hotel in a good location. Complimentary water for the guests. Cute rooms but could have more hooks and storage facilities for clothes. Breakfast is simple and not so varied. Walking distance to the beach and many restaurants.

Miinukset: Bad pressure in the shower. Can sometimes be disturbing noise from the surroundings.

Plussat: beautiful clean room, got upgrade for free

Miinukset: breakfast was ok, nothing special. 120 for two easy choc crepes was too much (wäextra)

Plussat: Excellent staff location and accommodations

Plussat: The room (called Fuego) was gorgeous - a huge balcony overlooking the buzzy street, super comfy bed and nice TV. Staff were great and the location was super central

Miinukset: internet wasn't great but it's a beautiful tropical island so you expect that

Plussat: The beach in front of the hotel was the nicest, quietest, cleanest area along the shore. It's a little less than a mile from the town, perfect to walk to and from. The room was absolutely beautiful, the AC worked perfectly, and the view was unbeatable—we loved everything about it.

Miinukset: Would love a gym + sauna but that is honestly a lot to ask in a newish hotel/island to visit. The pool is in the shade so it is a bit cold but it is still soooo nice! ;)

Plussat: The design. It was clean. Nice breakfast. Access to beach. The staff on the bar was nice.

Miinukset: Enormous amount of mosquitos in the room.

Plussat: Beautifully located, unfortunately a lot of seaweed those days. Too much light during the night around the properties. Staff very friendly.

Plussat: The location could not be better, you are practically living on the beach in very cosy rooms. The staff was very professional and did their work with nothing to complain about. The rooms were clean and cosy with hammocks were you could relax in the shade. The sunset could also be viewed from the beach just outside.

Plussat: What a gem by the emerald waters of the Yucatan. Small, quiet and lovely. The staff are kind and perfectly not overly attentive. If you want loud music, poolside service and to slurp down as many margaritas as possible this is not for you. If you want the dignity of getting up and walking 20 feet to get your own beer at the beachside bar - this is for you (and me). Delicious food. No reason to leave Palapas del Sol for anything except Whale Sharks.

Miinukset: Ok, a bit of construction noise but people do have to work for a living so go take a walk on the white powder sand beach and chill.

Plussat: Nice rooms

Miinukset: Next to a building site and not much seating outdoors by the beach

Plussat: The hotel had a nice jungle feel. Christine who checked us in was very nice and gave us useful information. She let us keep our luggage in the room after the check out time, which we appreciated.

Miinukset: In the living space, the two (2) benches that were fixed to the wall and floor were very uncomfortable after about 10 minutes of sitting on them. The concrete curved couch was too high off the floor and it was almost impossible for one person to find a comfortable way to sit on it, never mind two persons. But mostly I did not appreciate their payment system. I was stuck with a $25 US service charge to use PayPal because the hotel does not accept major credit cards. I feel that the PayPal service charge should be absorbed by the hotel, not the client. We did not like the location because the surrounding roads were flooded and it was very difficult to walk around the very large puddles. This I suppose is not the hotel's fault, but it was still a big inconvenience, especially when trying to navigate the roads in the dark.

Plussat: The apartment was absolutely lovely and just a 3 min. walk away from the beach. It was really quiet and private with an own terrace and hammock. We always had enough drinking water provided with a 20L water tank that was filled when it was empty. All the people who work at Los Mangles are really nice and helpful with everything. We will definitely come back!

Plussat: Cozy, clean and really nice staff! Extended our stay twice and would still be there if it wasn‘t for my flight back.

Plussat: We had a wonderful stay at the hotel. Especially the host was very thoughtful and caring. The apartment is very cozy. We would definitely recommend this place

Plussat: The staff were very kind and gave us information about were to go

Plussat: Really clean and the staff were a delight. Super helpful and made it very homely! Great place if you are interested in self catering!

Miinukset: Shame that we couldn’t use the large terrace and the location is quite set back from the main beach strip. Take insect repellent!

Plussat: The host was extremely kind, the location is 1mn walk from the beach, 5-10mn walk from the center

Miinukset: Don't forget your mosquito spray, not so warm water and limited shower pressure

Plussat: It’s like living in a family, the facilities are super cosy. It’s easy to get to know people and they have different activities every day. Happy hour from 7-9, great cocktails, great music but quite from 00:30 on

Miinukset: Nothing

Plussat: Yoga class. Amazing.

Miinukset: It's not their fault, but next time I wanna stay a room with much sunshine :) WiFi was a bit poor.

Plussat: Good location

Miinukset: It is expensive (like everything in Holbox), but services are limited. No flexibility to changes and very illogic beds distribution. I would consider a different hostel next time I visit Holbox.

Plussat: It was a very cosy hostel. Great kitchen, great activities, nice bar, clean room, though very basic and great staff. Beach super close. Perfect place!

Plussat: As a solo traveller, this was an amazing place with so many nice people. First days of travelling alone and within hours this place felt like home and everyone felt like friends. The staff is super friendly and it feels like they know all the guests personally. Facilities are clean and in god condition. The atmosphere in this place is so nice. 2 times a day free yoga (very popular and therefore busy). Eery evening something happening at the bar, but not like a crazy party hostel. The best place on the island for sunset is right behind the hostel. The beach behind the hostel is great. Really recommend this for solo travellers. You won't regret it.

Miinukset: There is no breakfast. But that gives you the opportunity to explore the great cheap breakfast places in town!

Plussat: Next to the beach, the staff was helpful and friendly all the time

Miinukset: Wi-fi does not work inside the room or reception Huge Spiderwebs at the doors Showers not clean and Full of mosquitos

Plussat: Amazing people! You will find everything you need here. Great people, great vibe, music, relaxation. I am def going back. Best place ever!

Miinukset: Nothing. My stay was amazing. nothing i did not like. if your are doubting, go! Have you booked yet ? go! i said go!

Plussat: The staff was incredibly nice and helpful, both at reception, at the bar and at the organised activities. The hostel provides a great atmosphere to meet people!

Plussat: Staff and activities were amazing

Miinukset: Rooms were a bit stuffy Noise from bar til 11:30pm

Plussat: Extremely nice staff, fanstastic drinks at the beach bar, close to water, nice restaurants nearby.

Miinukset: Ok, so there is basically no beach. The photos are simply not true - where sunbeds end, water begin. No space of "just sand". And the sunbeds are very close to each other - forget about privacy or "fine tuning" to get a bit extra sunshine. No place for that. The internet is really, really slow - not on the island but in this hotel. A local simcard is significantly fasfer - like a hundred times fasfer. Hotel internet is like late 1990's. Also, some of the rooms with the balcony have a terrible view. You can see some of the water, but half of the view is just a very neglected piece of land. The seashell shower looks nice but the design is probably the worst I have ever used - this thing just does not work as it should. Dont get me wrong - this are just minor annoyances, all in all I was sarisfied. It's just a little less then I expected.

Plussat: The location of this hotel is extremely good. They are at a walking distance to the main plaza of the island, and also just next door to the taqueria restaurant Las Panchas, which one of the finest places for fish tacos in town.

Plussat: Good view and location

Miinukset: Shadow at the beach until noon

Plussat: Everything... especially our room. We told manager we want to have the exact same room when we come back. Loved it!!!

Plussat: Location. Staff very friendly and helpful.

Miinukset: Service very slow on beach .

Plussat: Staff was very friendly and helpful. Lots of lounge chairs on the beachfront

Miinukset: Breakfast not included

Plussat: The staff were so great, the room was amazing & we loved the breakfast. No complaints at all

Miinukset: Nothing!

Plussat: The location is superb, right at the beach with plenty of sunbeds to use. Also, it's fairly close to the center of the little village. The staff was super friendly and the rooms sparkling clean. The decoration was also modest but super cute really enjoyed our stay thoroughly.

Miinukset: The breakfast was good but not excellent. Breakfast is served only from 8-10, given that this is a holiday place it should be until 11 in my view. The portions could be a bit bigger but this is nitpicking on a high level already

Plussat: Location

Miinukset: Small rooms, terrible breakfast and the bathroom was broken we woke up a our room was flooded.

Plussat: Very comfortable and clean and excellent location. Highly recommended.

Plussat: Close to the beach, away from parties but still close to the center also by foot, nice bathroom, breakfast good (not super various) with different choices of eggs

Plussat: Located on great beach. Tropical and traditional Mexican decor. Good restaurant. Close to town. Friendly staff.

Miinukset: No fridge, no coffee machine. Limited shade on beach.

Plussat: Nice location and staff.

Miinukset: Internet very weak and breakfast and restaurant very poor and slow.

Plussat: Beautiful room and helpful staff, they were kind enough to accommodate us for a request for a quiet room on the second floor and it was so lovely

Plussat: location close to the beach. The hotel style and the hammock. very quite location

Miinukset: The room was a bit small and pricy.

Plussat: Very friendly staff

Miinukset: A bit noisy

Plussat: Great room, great beach, a quite natural area 10 minutes walk from the town center.

Plussat: Close enough to walk into the town and an excellent buffet breakfast.

Miinukset: Evening meal didn't look very appetising and there was too much smelly seaweed on the beach.

Plussat: schöne Anlage, Rooftop Pool, Hängematte auf dem Balkon und das gemütliche Bett

Miinukset: Dirty ground in the room and food was cold at the breakfast

Plussat: Restaurants/bars and breakfast was very good. The water pressure is good on bathroom and very big sized. It has a very nice beach that you can directly access from the hotel, but It’s a little bit far from the ferry station to walk with luggages. you would better to take a taxi which costs like 50pesos, is cheap.

Miinukset: First, There was a problem about WC door of the room, and they needed to change lock and It took 1 hour of our time, and because they were nearly full they couldnt provide the same room as we had. So we decided to wait until it replaced.. Second, We didint know If we can drink tap water and there weren’t any water in the room. We had to bought our own. At least there could be any sign that we could drink tap water or not.

Plussat: Location is beautiful, rooms were very cosy and clean with good airconditioning. Breakfast was good, pool was nice and refreshing and the food was also very nice.

Plussat: The rooms are fairly well appointed, the location is decent.

Miinukset: The staff are pretty bad at this property - very low customer service. The food/restaurant is also mediocre, at best. Lastly, ensure you check your hotel bill upon checkout - we were traveling with 2 other couples, and every one of us had mistakes/overcharges on the bills - some significant.

Plussat: Lovely hotel. Excellent service, delicious breakfast and ceviche & guacamole for lunch. Lovely clean rooms and the exterior was very well maintained. The staff was incredibly attentive.

Plussat: Very nice hotel but with a slightly run down vibe to it. Especially the bathrooms are outdated and plain rusty. Location is nice at the end of the beach opposite the iconic Holbox letters. Town is walking distance but the mosquitos are murderous so would recommend asking the reception to book you the golf cart taxi going out.

Plussat: Beach and pool service. Best part of the entire beach. Friendly staff. Cocktail bar.

Miinukset: Is not a 4 stars, probably 3 at most. Needs a refresh. The pools are not deep. The breakfast at the restaurant is super basic. The towels were folded humid every day. Cocktail bar didnt stick to adults only policy. Shower was terrible (old, cold and dark)

Plussat: The bar is very nice and the space on beach is good.

Miinukset: The room with sea view is a joke, the pictures are not real.. Room is basic but not luxury at all, I expected much better for the price.

Plussat: Great location

Miinukset: A small fridge in the room would be great.

Plussat: Everything else.

Miinukset: Little bit further out from town than I thought, but getting to and from the Villas was not a problem

Plussat: The hotel was very clean and the beach was.just a few steps from it. Loved it!

Plussat: Superbe Location and staff

Miinukset: Internet not working. Yet working in other hotels nearby. hot watter not everyday. No sun anywhere in the property. Quite far from downtown

Plussat: Friendly staff

Miinukset: Our shower was not working. They however offered free bikes for that issue.

Plussat: Very comfortable room and bed. The staff was helpful and friendly. The breakfast options are great and the quality of the food is amazing.

Miinukset: The policy of the place is to pay 50% of the full room price in order to confirm the booking- I never had that in the past, as I would normally pay the full fair on arrival. Very low internet connection from bedroom area.

Plussat: Good breakfast. yoga..

Miinukset: Service is minimum regarding to the price. No landry service available. No raison to take a suite. The room is not spécial and just in front of the bar with the music....

Plussat: The hotel was very nicely located, close to the more quiet beach and two blocks from the main street so there wasn’t noise from the bars and restaurants which still were within walking distance. Hotel offers also breakfast with extra cost which was a good value for money. Would have loved to stay longer. The staff was friendly and the service good even all of the people didn’t speak English.

Plussat: Good location despiste the all night long music from the bar in front,but that’s about the same in all holbox center hotels! 3minutes walking to the MAIN Street! Very nice and clean!

Miinukset: All night super loud music from the bar in front!! Do buy earplugs!!!

Plussat: The breakfast was excellent. All fresh made to order and and home made granola and preserves Staff were friendly and offered good service

Plussat: Yoga place was nice for yogis :)

Miinukset: The bikes were very old ...

Plussat: Nice decoration, good location, pretty rooms with aircon and fans 2min walk to the beach and close to town

Miinukset: I thought breakfast would have been included.

Plussat: The location is beautiful and the staff is very helpful. Nice breakfast with a daily special. Highly recommend this hotel.

Miinukset: Nothing to be honest

Plussat: Extremely authentic, staff were lovely. Not touristy. High quality. Tranquil. Great vibe on private beach for sundowners. Lots of activities. Great to gaze out with panoramic views of sea and sandbank walks on distance

Plussat: Incredibly friendly and accommodating staff. It was a pleasure to stay at Las Nubes.

Miinukset: Lights inside the room

Plussat: Idyllic island setting. Lovely staff who were kind and helpful. Very spacious rooms. Delicious breakfast options. Free equipment hire ie bikes and paddleboards. Lots of lounging areas. |Lovely touch delivering sweet treats to rooms in the evening. Also nice to see sustainable repellent in the bathroom.

Plussat: The staff was very helpful and nice !

Plussat: I loved the location, the hotel is right next to the beach. The room was big and comfortable, I liked the decor in the bathroom, too. Staff is friendly and I liked the breakfast selection. Would definitely recommend. In fact, I have been to this place once before and came back because it was a great experience, and still is.

Miinukset: The beach bar got bigger since my last visit and it occupied most of the beach, so the hotel did not have a lot of space for people to lie down. (on the positive side, the beach bar service was great!) Internet was weak in our room.

Plussat: Great location, only a few minutes walk to the centre of town, small supermarket along the way. Nice to just walk out onto the small beach from the pool. Spacious room with aircon, fan and fridge. Big balcony with hot tub, but it would take forever to fill it as the water pressure wasn't so good on the top floor. It made sense to wash hands before flushing the toilet as the water stopped coming from the tap as soon as you flushed. The included breakfast was good with plenty of options to help yourself to.

Miinukset: Service at the beach bar/restaurant was really really really slow.

Plussat: The location on the beach is its saving grace.

Miinukset: The service at the hotel was almost amusingly indifferent. The front desk staff were of no use for any questions (yet for some reason about ten of them lingered there). The hotel has different level rooms and my understanding is that third floor rooms are nice and private, but our second floor pool facing room almost felt like a hostel - we heard every move of our neighbors and of the entire hotel. There is zero privacy. The beach access is great but since the room has no beach view it almost makes more sense to book a nicer place a few blocks from the beach. The hotel is clean but definitely very basic.

Plussat: Rooms were lovely and good access to the beach

Miinukset: Not many beach towels available (often problem with laundry)

Plussat: Good location near the town and the sunset place.

Miinukset: Lot of noise in the room. There's a problem with air conditioning so vibrationand noise comes at the room. The noise was so.loud we cannot sleep. They try to fix but they didn't solve the problem. So we have this problem for 3 nights. Breakfast with no Mexican options. Beach plenty of weeds.

Plussat: Breakfast and location

Plussat: Holbox dream was right on the ocean with great views. It was a quite, relaxing and just a great place to enjoy some time away from the hustle and bustle of life. The location was only three blocks from the center of town via the beach, which was a beautiful walk by the way! The conch showers and sinks were a nice touch, the A/C worked great and the beer was cold!

Plussat: Room is very nice, nice beach restaurant

Miinukset: bad internet connection in the room, can be quite loud early the morning (7am) from the beach restaurant, English skills of the receptionists, pool

Plussat: Zero

Miinukset: Holbox beach dirty dead palm trees abandoned old boats full of 3 weeks old rainwater festering mosquitoes general city maintenance terrible

Plussat: Everything is perfect. Service, place, hotel, room and beach. Very nice spot in holbox near the center. Quality/price at his best

Miinukset: The seaweed near the beach. Thats it.

Plussat: Beach front ,open dining, great location , friendly staff

Miinukset: Room not very welcoming, no art work , no coffee machine, just very plain. But for the price , it will do

Plussat: The breakfast included was good, room was big, easy walk into town. Staff was very nice. Property is overall clean and well maintained.

Miinukset: Wifi did not work during our stay. Phone signals are also very weak on Isla Holbox. Rooms are dark. Lots of seaweed on the beach.

Plussat: The location.

Miinukset: The wifi does not work properly. Only at the lobby and yet with a very poor connection.

Plussat: New years eve dinner was included on the room rate which was very good dinner

Miinukset: Breakfast finished 10:30 too eatly for vscation Internet was bad And mosquitos in the room

Plussat: Everyone was lovely. Breakfast was good. Rooms were spacious with a balcony and the beds were huge and so comfortable.

Miinukset: The only small issue is that the drains are that of a small island and we felt sometimes it could smell, but not horrendous.

Plussat: The room was very big and very nicely decorated. It felt like we were staying in an apartment. It is not located on the center, but it takes about 8 minutes to walk to center of Holbox.

Miinukset: The wifi wasn't working all the time, but it was due to the weather conditions.

Plussat: Very unique place! Reception is in open air and handled professionally quickly! Brilliant breakfast serving wide variety of food and even Mimosa’s! Romantic and boutique wooden floor rooms! Hotel has it’s sunbeds just in front of the beach, which is great!

Miinukset: Mosquitos and flooded streets... but it is no fault of the Hotel, as it is all Holbox like that! Be sure to take loads of Mosquito repellent! From another perspective we got to be in Mexican Venice for a change... which added some intrigue as well! :)

Plussat: Location, all inclusive quality and price , space for kids to run around and the iguanas!. Also Luis from the midnight shift was amazingly helpful when my kid got sick and he took us to the doctor at 2am, waited for us and brought us back since there are no taxis at that time at night.

Miinukset: customer service is not always their highest priority

Plussat: It was quite; the service was good it was on the beach just a shame about the weather.

Miinukset: The pool could have been larger and warmerZ

Plussat: Incredibly friendly and helpful staff. Great location. Photos didn't really do the place justice. Our little boy LOVED the big iguanas (dinosaurs) lounging near the pool each day.

Miinukset: Lots of mosquitoes around the pool (not their fault - there are lots everywhere, but it is a downside... might some sort of spraying help?) Small quibble, but the waffles were never very fresh - not sure if they cook them during the day and reheat, or it's just a megabatch they were going through.

Plussat: Very beautiful and tasteful hotel. Friendly professional staff. Comfortable and quiet.

Miinukset: The food was a bit bland. Also would have preferred to have the beach sitting area to be located closer to the water.

Plussat: Great service and very clean. Super close to the beach !

Plussat: The staff were amazing, especially helpful when we had some passport issues and needed help with logistics!! The location near the beach was fab. The breakfast was good and the staff serving it were lovely.

Miinukset: We could not get WiFi in our room.

Plussat: Very cozy yet spacious rooms. Large windows with nets to prevent mosquitos. Small kitchenette with fridge and stove. Complimentary coffee. Has a small pool (didnt use it tho). Late check in and check out. One block from the beach (almost beachfront). Clean beautiful beach. You get wristbands for the Carolinda beach club (welcome drinks plus 15% off you bill). Lovely terraces to watch sunset/sunrise (romantic!). It is about 20-22 minute walk to island center. Gustavo and Antonia were helpful and friendly.

Miinukset: Breakfast could be better. You have to pay extra for eggs/main dish. Only from 830-10am. No restaurant on site (beach club that serves food closes at 7pm). Due to occasional floods on the island, difficult to get to because golf carts can't go thru or breakdown (ours broke down and we had to wade in waist high puddles to get to the hotel, we were covered in mosquitos by the time we got there).

Plussat: Polite staff, nice porch, location, beach club....

Miinukset: It would be great if pool had longer working hours.

Plussat: Everything was great, only wifi wanst at our room.

Plussat: Everything, the construction, the rooms , everything is perfect and beautiful. The staff make you feel so comfortable, and all of them are really enthusiastic, attentive and have great customer service skills.

Miinukset: I didn't like that I don't stayed more time in this beautiful hotel .

Plussat: Excellent staff who are very welcoming and helpful. Amazing room, very comfy bed and a great breakfast. Everything about the place was amazing!

Miinukset: Nothing

Plussat: Victor and Sam are fantastic! They couldn't have been nicer and more helpful. The daily room service was much appreciated. The location is pleasant and quiet. The rooftop pool and bar is a very pleasant place to relax. Sam is the BEST bartender on the Island!

Miinukset: The Property is farther away from the Beach/Beach Club than the website and photos suggest. It is a short walk no problem, but it is not "right behind". The room needs a bureau or wardrobe or even shelves to put one's clothes in - we had to live out of our suitcases all over the floor.

Plussat: Very tropical feel at this place. Rooms are super clean and staff is incredible! Very helpful!

Plussat: The staff was great. It was out of the main town of Holbox but not too far away to be considered remote. Just a block away from the beach and a partnering bar/ restaurant. This space was a short 8 minute bike ride (*which they provide the bikes) down the beach to the center of town and 8 minutes to Punto Coco! Totally worth the stay :)

Miinukset: The breakfast offers delicious fresh fruit and yogurt with museli granola, with a side of toast. I would have loved the option of eggs, haha, but seriously this was the only negative.