Hotellit lähellä Santa Ana J. Wayne/Orange Cnty

Plussat: The design is ok for a business hotel. The location is good if you want to be in Costa Mesa

Miinukset: Staff was not very professional. Didn’t honor the SPG gold upgrade as they said that they are a little hotel. Room is small and bathroom is small and outdated.

Plussat: The staff were excellent, friendly and professional.

Plussat: The hotel was very stylish and the staff was very friendly. It was a great value for the money.

Plussat: Nice area to behind the hotel to walk. Larger room size

Miinukset: Service was somewhat lacking. I stayed 3 nights. My room was never serviced by the cleaning crew after I checked in. Mattress was very firm and not very comfortable. Hotel nickel and dimes for everything. Self parking was $22 a night. Hotel Concierge wanted to charge me an additional $20 a night when I (a solo traveller) requested a king bed upon arrival instead of two queens, even though the hotel was half empty and the published rates of the king rooms were $35 less a night than the nightly rate I had paid for my stay.

Plussat: Other than front desk staff, all the other staff were very courteous and professional. The room was very nice and the bed very comfortable all in all very nice.

Miinukset: Well after prepaying for the room. For them not allowing me to get keys to the room, because of card damage and not do to lack of cash that they do not except. I had to go to my bank and get another temporary card while my other party had to wait with my luggage. Was completely unacceptable. Somebody needs to inform them that once you pay for something you are in title to it. Regardless to some policy they in place.

Plussat: Excellent service. Staff were very helpful and friendly!

Plussat: Loved our 8 day stay the place was excellent!!!! Clean friendly and easy to reach all the places we wanted to visit . Great breakfast and weekday evening happy hour

Plussat: Front desk staff very friendly and helpful. Check-out was an hour later (noon) than I'm used to! Breakfast was very convenient and served for a good amount of time.

Plussat: Great price and great hotel

Miinukset: No

Plussat: How clean the room was and how wonderful staff was.

Plussat: Everything. The full suite. The staff. Breakfast.

Plussat: One of my best experiences with hotels

Miinukset: NO

Plussat: The staff are extremely professional friendly and courteous I really love the king studio suite perfect size and a mini kitchen .

Plussat: One of the best stays ever. Clean, new, comfortable and quiet. Great breakfast:

Miinukset: Did not like paying for parking.

Plussat: Nice, new, clean hotel. Large rooms for the price.

Miinukset: In need of larger dining area

Plussat: Location as well as accommodating staff

Plussat: I love hyatt house. The staff is always great and breakfast is very good. Rooms are always clean and comfy. Beds and pillows are so comfortable. Handicapped parking in front and back. Hyatt house is my favorite place to stay.

Miinukset: check in lady wouldnt take my husband's credit card for incidentals because he wasnt there. My room had already been paid for with my credit card on the same account. The next day a different clerk told me all my husband had to do was send an email auth

Plussat: Love everything about this hotel i will stay again and again.

Plussat: Hotel staff was very accommodating. I received an upgrade at no charge.

Plussat: One of the best hotels I've been to excellent location , the room if fully equipped with Kitchen supplies

Plussat: Simple, sleek hotel that was just perfect for a one night stopover for our family. Kids loved the pool. Lobby was lovely. Room was great. Loved the shower.

Miinukset: Daughter banged her shin on the wooden bed.

Plussat: location

Miinukset: staff

Plussat: Facilities

Miinukset: None

Plussat: Quite for relaxation

Miinukset: Nothing I can think off.

Plussat: Black out curtains, mini fridge, mini sofa, quietness, free complimentary parking, and restaurant inside.

Miinukset: Complimentary WiFi could be better.

Plussat: Location

Miinukset: None

Plussat: Manager on site was very rude and unfriendly ! He never apologized for his behavior nor did he offer a solution

Plussat: Breakfast excellent. Free Internet. Good location.

Miinukset: Parts of the hotel could do with updating.

Plussat: Superior Service

Plussat: Very clean, room with internet and service attendants were excellent. The food was very good.

Miinukset: Ciomplement the fitness center with more options than what was available.

Plussat: the bed

Plussat: The location and the Amazing room and cleanliness and comfortable bedding EVERYTHING IS AWESOME I LOVE RESIDENCE INN! MY FAVORITE BY FAR HOME AWAY FROM HOME 😍

Miinukset: just the fact that you have to pay $20 a day for parking and there was like so many spots available and with the Coronavirus going on right now, and economy way down I think that should have been waived.

Plussat: The staff,very kind and very friendly. The room,we were five,we had lot of space,everything was perfect. Our flight was very late and the staff at the reception allow us to stay in the room until 3pm the last day. Very professional,we'll be back.

Miinukset: We like everything about this hotel.

Plussat: Flew into Irvine and stayed one night before heading to Carlsbad for vacation! I was very impressed with this hotel it was very clean,modern and the staff was excellent. They had a great breakfast amd will definitely stay here again.

Plussat: The room was clean and looked nice.

Miinukset: The person who checked us in was snobby, and then we had to pay $15 for parking. Once we got checked into our room, we thought "well, at least there is a pool." My husband is obsessed with indoor pools and was excited that this hotel had one. We went to the pool, and instead found a 3 1/2 foot deep puddle. It should be embarrassed to call itself a pool. For a hotel this pricey, you would think they at least would have a Jacuzzi tub next to their sad excuse for a pool, but no. On top of everything else, there is no free breakfast. We thought we would splurge on a pricier hotel, thinking we would get a higher quality and value, but we were sorely disappointed.

Plussat: We stayed here just three days after it opened and some of the common areas were still under construction. We had a couple of problems (shower head was clogged with construction debris, couldn't find access to pool...etc) but the hotel staff and construction workers were all very helpful and fixed everything. Hotel room was very large and clean and quiet. Free parking is also very convenient.

Miinukset: Wish breakfast was included (they charge $13/person)

Plussat: Clean

Miinukset: No complimentary breakfast as indicated on Add; a bit misleading but ok none the less

Plussat: The front desk and valet Staff were wonderful and they accommodated every need. The room was spacious and beautifully furnished.

Miinukset: Parking fee.

Plussat: The rooms were clean and spacious. The hotel staff was polite and efficient.

Miinukset: We stayed at this hotel to attend to the final details of my father's funeral. We were charged additional fees daily for parking, even though they had no parking available to us. Their lot is very small and we had to pay to park in a structure for a neighboring business both days. They also added to holds to our card for incidentals and didn't know why.

Miinukset: Parking was difficult.

Plussat: Room was clean, location was great.

Miinukset: Room's a little small.

Plussat: Very clean

Miinukset: Parking was $18 for 2 cars

Plussat: Very nice rooms, had pool and hot tub, very close to the airport, had free shuttle that worked great to get to the airport.

Miinukset: No continental breakfast

Plussat: Cheapest clean hotel I could find.

Miinukset: Shower doesn't need but would be nice if was upgraded.

Plussat: Everything was great except the knock at the door at 8:00 a.m. From housekeeping wanting to clean the room. We had arrived very late & some of my group wasn't even awake yet. Then housekeeping proceeded to clean the adjacent rooms so loudly we all ended up getting up & getting ready bevausr it was so loud nobody could rest. If the point was to get us to check out early it worked. We checked out by 9:00 because it was so loud.

Miinukset: no USB port in the room

Plussat: Loved the staff and the cleanliness of the shower. This is an up to date hotel and you can't beat the price. If you need more coffee cups or cream and sugar the personnel at the reception desk will be happy to help.

Miinukset: Parking lot fills up fast but the valet guy let us park in a spot close to the front.

Plussat: Just steps away from the Segerstrom Theatre and across the street from South Coast Plaza. Well kept, friendly and knowledgeable staff. The room was very comfortable and quiet.

Miinukset: We enjoyed the entire experience. There wasn't anything we didn't like.

Plussat: It was clean, upper scale, and was treated well.

Plussat: I love the Area and the building and its surroundings

Plussat: The

Plussat: Beds were comfortable. Room was well-maintained. Staff was very kind. The valets were especially helpful, looking for taxis, offering water

Miinukset: Amenities too expensive. ($9.00 a day to have music on the TV?) Day parking fee was reduced for our convention but no reduction for those of us who were staying in the hotel. Tub/shower was dangerous. Nothing to hold onto. Light too dim. Peephole in the door was too high for an average-size woman to look through.

Miinukset: The staff at Check in was not exactly accommodating to the people in line. The gentlemen behind the counter was having a conversation about non work related subjects with a guest, although claiming it to be hotel and check in related, while we stood in line for 15-20 minutes. For a 4 star hotel, the check in process was not that of a 4 star rating. The check in process is more of a 1 star.

Plussat: Location. Starbucks inside hotel. Great bath amenities.

Miinukset: There was one issue with the bedding upon arrival. Other than that, was a very nice experience.

Plussat: Maids never knocked, great black out curtains Had a 5 night stay and everything was perfect

Miinukset: Nothing Unless they wanted me to get a free stay ????

Plussat: Love the incentive to forgo Housekeeping daily in exchange $5 voucher.

Miinukset: Some aspects seemed a little dates (ie the elevator, room furniture).

Plussat: We paid $158 per night plus taxes and $20 per night self parking. It was convenient, clean, and comfortable. Front door staff and housekeeping were helpful and friendly.

Plussat: The front door man Mike was excellent, always had the best smile and attitude each time we went in and out. Our bell hops to and from the hotel were also wonderful. Our server at the lounge was also excellent and attentive. This location is perfect since it has easy access to dining, shops and the freeway. We will definitely be back!

Miinukset: No negatives

Plussat: Loved that I was able to do early check in and was offered complimentary late check out. Enjoyed the elegant atmosphere. The heated pool was our favorite. Walking distance to dinner and to the mall to do some shopping.

Miinukset: Parking was a bit expensive $27.00 to be exact.

Plussat: Good location, since it's close to the airport.

Miinukset: Facility is extremely outdated, room was tiny and noisy. Parking is an additional $22 per day, which is robbery. I suggest you stay at the Irivne Wyndam instead.

Plussat: Was clean and the staff was good

Miinukset: 30 dollars to park a car is just ridiculous at a hotel you are paying a couple hundred a night to stay at. Also the room was extremely small it was the smallest hotel room I have ever stayed in. I will not stay at that facility again. A complementary breakfast was not included unless you are a gold or platinum member.

Plussat: We enjoyed the beds. We had a great night sleep.

Plussat: Staff, always professional always polite. Pool fantastic, Spa clean and warm. I loved the Bed, super cloud pillow topped, room clean. Bathroom luxury, from soaps to towels good size. 24/7 always staff on hand. Had starbucks in hotel foyer. Blackout curtains kept morning sun at bay.

Miinukset: My 71 yr old mother did not enjoy the pillow top beds, suggested they smothered her. Could hear some trucks on highway braking in mornings and night. It is geared for business, so appeared everything has an additional cost per unit.

Plussat: Young man who checked us in was increadable, great young man

Plussat: Desk attendants were very courteous.

Miinukset: I wish I was told that the hotel would charge for parking, per day.

Plussat: Nice, clean hotel at a great price.

Miinukset: No fridge in our room. I thought those were standard.

Miinukset: Parking fee and having to pay for internet.

Plussat: Clean and modern hotel. Friendly staff, litterally across the street from John Wayne airport.

Miinukset: No refrigerator

Plussat: Going home

Miinukset: 1: Found waterbug in bathroom 2: Put card out for bedding to be changed all week ( marked the sheets) sheets not changed for a week- had to ask Manager to have sheets changed. 3: Parking expensive

Plussat: Allows dogs, modern furnishings, no fee for parking, near airport

Miinukset: Pool was closed. $75 dog cleaning fee.

Plussat: Nice, clean place. Good restaurant. Friendly staff.

Miinukset: The $18 parking charge was unpleasant. Other hotels in same area don't charge this. The walls are very thin and if you are a light sleeper, will suffer.

Miinukset: Outdated, $18 daily parking fee

Plussat: The hotel was recently remodeled so the interior is clean and brand new.

Plussat: Good location.

Miinukset: Building is older and you can hear all the neighbors and noise at night.

Plussat: Room was very nice and spacious

Miinukset: - (disclaimer: i never stayed at a hilton hotel before) i paid quite a bit for the hotel and parking already but you have to pay for wifi separately per night. They also overcharged me (which they did get corrected). They sent me an email later as a followup, but the email had lots of typos and syntax errors. Looks unprofessional for a classy place.

Plussat: I had a great stay. It was short, but very convenient for my purpose. I like the nearness to the airport and the university. I would definitely choose it again.

Miinukset: Can't think of anything.

Plussat: Next to John Wayne Airport

Miinukset: Lobby and bar area chairs were modern but very large and quite uncomfortable. Chairs seats (widths) are made for someone well over 6' tall. Lobby lighting is poor. One stays here for access to the airport and a dinner the night before a flight...dinner was not comfortable seating-wise.

Plussat: Close to where I needed to be.

Miinukset: Cost of letting my dog stay and non refundable.

Plussat: We enjoyed the ready access to the airport. The location and shuttle service allowed us a little extra time to rest.

Plussat: It was perfectly located next to the airport, just right for an early flight.

Plussat: A short and pleasant walk to Orange County Airport.

Miinukset: $review.cons

Plussat: Nothing

Miinukset: I went to check in after dropping off my bags earlier due to a work function. When I came back to check in several hours later I was told a pipe had burst in my room so they put me up at the Hyatt across the street. Very inconvenient for me at 11pm to say the least. Since they were sold out I was moved!!!

Miinukset: Hotel had free breakfast for guest but for us since we book through kayak staff said third part booking no breakfast also they charge $33 over night parking

Plussat: Nice place everything was good, beds were super comfortable and the food was great from room service. Pool was nice and gym adequate

Miinukset: Seemed like it could use some updating but overall not at all bad

Miinukset: Below average service Room had a weird smell. Asked reception to change my room and they said that they couldnt. They told me that I would need to upgrade and pay the price difference. Cleaning service were cleaning empty rooms at 10 pm while we were trying to sleep. 32$ parking per night in an area where it should be free. Better options out there. Definitely not returning.

Plussat: Great buffet breakfast Very nice room design Spacious rooms

Miinukset: Some renovations could have been done better (bathroom door paint was chipping at the bottom half)

Plussat: We had a roof over our head.

Miinukset: 1. We were billed twice, first by Kayak then by the hotel. 2. The hotel did not pay attention to the fact that we were already billed by Kayak 3. The room we stayed in was very smelly 4. There was a crack in our window so our room was always exposed to outside weather and noise. 5. They have mandatory valet parking - in principle this is fine but they should explicitly state that tip is not required or expected since the valet is mandatory 6. we requested Queen or king size bed and got two doubles

Plussat: We were there for a Charity Gala. The patio is very pleasant for an evening event. The bed was comfortable, and I always enjoy Aveeda bathroom products.

Miinukset: I found the policies for entertainment to be completely antiquated! The majority of the tv channels are still Low Def! We ordered a movie and fell asleep, only to be told by the front desk staff that the system is operated by a different company so rewatching meant PAYING AGAIN (in less than a 24 hr period). If I were traveling for business, this might have little impact on my rating. But when staying for pleasure, this is unacceptable in Orange County!

Plussat: Friendly staff

Miinukset: Kind of noisy

Miinukset: Per check in, there were no rooms available. We were sent to a sub standard hotel in which rooms were old, not clean and caused my niece to get hives.

Plussat: Valet, friendly staff, clean, nice lobby and pool area.

Miinukset: Outdated hallway carpet and decor Expensive parking ($33/night) Double rooms include full size beds rather than queen size A little hard to spot from the street Building looks like a business Far from the beach (25-30 min with weekend traffic)

Plussat: Very quiet and clean rooms

Miinukset: Valet was very expensive. $33 for overnight parking.

Plussat: $32/night mandatory valet parking is ridiculous. Other than that, nice place.

Plussat: Excellent place to stay. Very comfortable hotel. Parking is too high priced.

Plussat: the location is very convenient to places, the SNA airport, and UCI.

Plussat: the location was the best part of this hotel stay and it had a full kitchen, as well as the location being close to where we had to be.

Miinukset: At first when we got there @ about almost midnight there was a complaint about the noise and the worker was not really worried about his complaint so that worried me...then when we checked in she gave us the wrong room on the wrong floor making a long night even longer...the breakfast was not the best, if you are a cold person you should take more blankets

Plussat: The pool area and friendly staff

Miinukset: smell of the room when you first walked in and the furniture and carpet is outdated. They also charge you for parking!

Plussat: Nothing ,,

Miinukset: Old hotel , the carpet smell really bad with fleas ,, they charge for the parking Sucks.

Miinukset: I did the reservation on line and They didn’t said anything about the parking I had to pay $18 for that

Plussat: Proximity to airport and work

Miinukset: Can do better at other nearby hotels. Really run down

Plussat: Proximity to airport

Miinukset: My room smelled like cigarettes so I requested a change.

Plussat: Close to airport and close to my conference

Miinukset: Paying for parking

Plussat: It's close to a project we are working on. The staff is friendly and helpful.

Miinukset: The hotel is a bit dated, but everything was clean and organized. The biggest disappointments were that there was no free breakfast and parking is $12 a night.

Plussat: Located right by John Wayne airport.

Miinukset: Our room was not updated, when we first checked in because we used a third party we received the worst location until we complained. We had to pay $12 parking a day. Our daughter checked in with their team got an updated room and breakfast buffet included. This is our second time at the Atrium, and we won't be coming back.

Plussat: Lobby and swim pool

Miinukset: The room is poor and the restaurant is not very good.

Plussat: Well located

Miinukset: Bat attitude, no much options at dinner´s time

Plussat: Worst experience ever

Miinukset: Never been more horrified by a hotel visit. The hotel was a deal so you definitely get what you pay for. The hotel is located across the steeet from airport but all of the crime in Irvine must happen at the hotel. Even before we got out of the car we noticed two police vehicles at the gas station that is found next door. We walked in and were greeted by a stumbling man. He seemed threatening and got very scared. My boyfriend asked if he was okay and the man responded by saying he just got high on heroine. Once we checked in i made a point to pay the $14 self park because of the visible conditions of the hotel. I asked my boyfriend to park across our window so wr could keep an eye on the car. We got in bed but were awaken at 2:30am by a loud drunk group next door. My boyfriend called concierge but it took them twenty minutes to send security. Security did nothing but knock and the noise continued all night. We spent most of the night awake. We called the front desk in the morning to ask if they could extend check out since we had a tough night at there hotel just til one. The girl could care less. I asked for an extra minutes because I had a headache and she still couldn't care less. We rushed to check out on time. While loading our car I hear my boyfriend say What? I look over and see a man approaching asking him if he just smiled at him. The man was clearly high and made violent threats to my boyfriend for smiling!. I signaled to my boyfriend to say nothing and got in the car. I pull out my phone to call the cops but saw him speed around to the other side of the hotel. As we're driving out, our prepaid parking slip wasn't working to open the gate. My boyfriend had to go back inside and have them fix it. The whole time I was worried he would get hurt. Definitely a very traumatizing experience. There was nothing good about our stay.

Plussat: Left an item in my room, staff was very efficient in getting it promptly to me at the airport !!