Autonvuokraus Santa Ana

1 sijainti kohteessa Santa Ana

╳

Alamo arvostelua

Autonvuokrauksen sijainnit

Alamo

Sijainnit kohteessa Santa Ana

19051 Airport Way North

+1 888 826 6893

Kaikki Alamo arvostelut

Alamo arvostelut: Santa Ana

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

4,8

Miinukset: Rented a small truck months before picking up. Arrived and there was no truck. So I was given a large SUV which wasn't so bad except it was a V8 and ate up way more gas then I would of liked. It blew our gas budget way out of proportion which wasn't great.

Arvosteltu elok. 2019

arvostelut:
10,0

Plussat: Pricing, convenience

Miinukset: Better selection of cars

Arvosteltu elok. 2019

arvostelut:
7,6

Plussat: very pleased with vehicle

Miinukset: On the online reservation I indicated no CDW. My credit card covers that item. Pricing on reservation reflected no CDW. At pickup, I verbally indicated no CDW. After dropping off the vehicle, I found I had been charged for CDW. Beware! Hassle to have charge credited.

Arvosteltu elok. 2019

arvostelut:
10,0

Plussat: Staff very friendly and fast service to rent and return.

Miinukset: No other point

Arvosteltu elok. 2019

arvostelut:
10,0

Plussat: The Manager was very helpful. Great Guy. Great service!

Arvosteltu heinäk. 2019

arvostelut:
10,0

Plussat: Vince was super helpful.

Arvosteltu kesäk. 2019

arvostelut:
10,0

Miinukset: Nothing! We had excellent customer service and great price!

Arvosteltu kesäk. 2019

arvostelut:
10,0

Miinukset: Choices for insurance and being able to add our law enforcement coverage

Arvosteltu toukok. 2019

arvostelut:
6,8

Plussat: Staff did not know how to work convertible top Desk staff was surly

Arvosteltu huhtik. 2019

arvostelut:
10,0

Plussat: Staff was friendly and very stream lined process.

Arvosteltu huhtik. 2019

arvostelut:
10,0

Plussat: The whole process went very effectively

Miinukset: I needed instructions on how to use Apple CarPlay which worked really well, but it took me 100 miles to work out I needed to use a cable and the USB port rather than bluetooth..

Arvosteltu maalisk. 2019

arvostelut:
10,0

Plussat: Super friendly and helpful staff!!

Miinukset: Nothing, can't wait to see you again!

Arvosteltu maalisk. 2019

arvostelut:

10,0

Plussat: Pricing, convenience

Miinukset: Better selection of cars

Arvosteltu elok. 2019

arvostelut:
10,0

Plussat: Staff very friendly and fast service to rent and return.

Miinukset: No other point

Arvosteltu elok. 2019

arvostelut:
10,0

Plussat: The Manager was very helpful. Great Guy. Great service!

Arvosteltu heinäk. 2019

arvostelut:
10,0

Plussat: Vince was super helpful.

Arvosteltu kesäk. 2019

arvostelut:
10,0

Miinukset: Nothing! We had excellent customer service and great price!

Arvosteltu kesäk. 2019

arvostelut:
10,0

Miinukset: Choices for insurance and being able to add our law enforcement coverage

Arvosteltu toukok. 2019

arvostelut:
10,0

Plussat: Staff was friendly and very stream lined process.

Arvosteltu huhtik. 2019

arvostelut:
10,0

Plussat: The whole process went very effectively

Miinukset: I needed instructions on how to use Apple CarPlay which worked really well, but it took me 100 miles to work out I needed to use a cable and the USB port rather than bluetooth..

Arvosteltu maalisk. 2019

arvostelut:
10,0

Plussat: Super friendly and helpful staff!!

Miinukset: Nothing, can't wait to see you again!

Arvosteltu maalisk. 2019

arvostelut:

7,6

Plussat: very pleased with vehicle

Miinukset: On the online reservation I indicated no CDW. My credit card covers that item. Pricing on reservation reflected no CDW. At pickup, I verbally indicated no CDW. After dropping off the vehicle, I found I had been charged for CDW. Beware! Hassle to have charge credited.

Arvosteltu elok. 2019

arvostelut:
6,8

Plussat: Staff did not know how to work convertible top Desk staff was surly

Arvosteltu huhtik. 2019

arvostelut:

4,8

Miinukset: Rented a small truck months before picking up. Arrived and there was no truck. So I was given a large SUV which wasn't so bad except it was a V8 and ate up way more gas then I would of liked. It blew our gas budget way out of proportion which wasn't great.

Arvosteltu elok. 2019

arvostelut:

Rankattu nro 2

Enterprise

8,5 Erinomainen (12 959 arvostelua)

2 sijaintia kohteessa Santa Ana

╳

Enterprise arvostelua

Autonvuokrauksen sijainnit

Enterprise

Sijainnit kohteessa Santa Ana

1714 E Mcfadden Ave Ste L

+1 714 541 4862

18601 Airport Way

+1 949 253 9155

Kaikki Enterprise arvostelut

Enterprise arvostelut: Santa Ana

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

2,0

Plussat: I did not rent the car. I kept requesting Ontario Airport and you kept giving me John Wayne Airport which was to far away. Even called and they said they couldn't change it so cancelled

Arvosteltu syysk. 2019

arvostelut:
10,0

Plussat: They were very friendly and polite

Arvosteltu elok. 2019

arvostelut:
9,6

Plussat: Great rate and no drama.

Miinukset: Only one counter person so I had to wait 10 minutes to do the paperwork. You need more counter people. But she was very nice and fast.

Arvosteltu heinäk. 2019

arvostelut:
10,0

Plussat: WE found one issue with our rental car and they went above and beyond to enhance our trip.

Arvosteltu toukok. 2019

arvostelut:
10,0

Plussat: My flight was late and the staff stayed open to wait for me!

Arvosteltu maalisk. 2019

arvostelut:
10,0

Plussat: Easy pickup with ability to select between several different vehicles. Easy drop off. Brand new Cadillac with only 300 miles made for a great trip

Arvosteltu helmik. 2019

arvostelut:
10,0

Plussat: Drop off was super easy

Miinukset: N/A

Arvosteltu tammik. 2019

arvostelut:
10,0

Plussat: The staff at pickup were very friendly. Michelle, the shuttle bus driver from Enterprise to LAX was fantastic. She very clearly made sure that everyone knew which terminal they were going to and she interacted with each guest with humor, kindness, and respect. Give her a raise!

Miinukset: I can't think of anything, it was a good experience.

Arvosteltu tammik. 2019

arvostelut:
8,4

Very good value, helpful

Plussat: Easy transaction and nice new car.

Miinukset: Nothing

Arvosteltu lokak. 2018

arvostelut:
10,0

Miinukset: The pushing of their insurance...

Arvosteltu lokak. 2018

arvostelut:
6,0

Plussat: n/c cancellation policy; helpful agent on phone

Miinukset: Had a flight change to an airport 35 miles away & unable to have dropoff at same place as pickup without a new reservation at double the cost

Arvosteltu syysk. 2018

arvostelut:
10,0

Amazing customer service!! Friendly, helpful

Plussat: Every employee was very friendly and helpful! I pre-booked online, and once I arrived at the Santa Ana location, everything was taken care of for me within about 10 minutes. They were able to upgrade me to a larger vehicle seeing as I was going to have a tall passenger in the back. Also the Nissan Altima was SO nice to drive.

Miinukset: At the John Wayne Airport, it was pretty difficult to find the location. I think more instructions should be available either online or on the automated voice message. Currently, all it gives is the address of the entire airport.

Arvosteltu syysk. 2018

arvostelut:

10,0

Plussat: They were very friendly and polite

Arvosteltu elok. 2019

arvostelut:
9,6

Plussat: Great rate and no drama.

Miinukset: Only one counter person so I had to wait 10 minutes to do the paperwork. You need more counter people. But she was very nice and fast.

Arvosteltu heinäk. 2019

arvostelut:
10,0

Plussat: WE found one issue with our rental car and they went above and beyond to enhance our trip.

Arvosteltu toukok. 2019

arvostelut:
10,0

Plussat: My flight was late and the staff stayed open to wait for me!

Arvosteltu maalisk. 2019

arvostelut:
10,0

Plussat: Easy pickup with ability to select between several different vehicles. Easy drop off. Brand new Cadillac with only 300 miles made for a great trip

Arvosteltu helmik. 2019

arvostelut:
10,0

Plussat: Drop off was super easy

Miinukset: N/A

Arvosteltu tammik. 2019

arvostelut:
10,0

Plussat: The staff at pickup were very friendly. Michelle, the shuttle bus driver from Enterprise to LAX was fantastic. She very clearly made sure that everyone knew which terminal they were going to and she interacted with each guest with humor, kindness, and respect. Give her a raise!

Miinukset: I can't think of anything, it was a good experience.

Arvosteltu tammik. 2019

arvostelut:
10,0

Miinukset: The pushing of their insurance...

Arvosteltu lokak. 2018

arvostelut:
10,0

Amazing customer service!! Friendly, helpful

Plussat: Every employee was very friendly and helpful! I pre-booked online, and once I arrived at the Santa Ana location, everything was taken care of for me within about 10 minutes. They were able to upgrade me to a larger vehicle seeing as I was going to have a tall passenger in the back. Also the Nissan Altima was SO nice to drive.

Miinukset: At the John Wayne Airport, it was pretty difficult to find the location. I think more instructions should be available either online or on the automated voice message. Currently, all it gives is the address of the entire airport.

Arvosteltu syysk. 2018

arvostelut:

8,4

Very good value, helpful

Plussat: Easy transaction and nice new car.

Miinukset: Nothing

Arvosteltu lokak. 2018

arvostelut:

2,0

Plussat: I did not rent the car. I kept requesting Ontario Airport and you kept giving me John Wayne Airport which was to far away. Even called and they said they couldn't change it so cancelled

Arvosteltu syysk. 2019

arvostelut:
6,0

Plussat: n/c cancellation policy; helpful agent on phone

Miinukset: Had a flight change to an airport 35 miles away & unable to have dropoff at same place as pickup without a new reservation at double the cost

Arvosteltu syysk. 2018

arvostelut:

Rankattu nro 3

Avis

7,6 Hyvä (2 312 arvostelua)

3 sijaintia kohteessa Santa Ana

╳

Avis arvostelua

Autonvuokrauksen sijainnit

Avis

Sijainnit kohteessa Santa Ana

18601 Airport Way

+1 949 660 5200

2701 Hotel Terrace Drive

+1 714 708 3485

4101 South Main Street

+1 714 957 6521

Kaikki Avis arvostelut

Avis arvostelut: Santa Ana

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

4,0

Miinukset: The way Inwas treated at drop off. Also the extra charges that they tried to charge - filled up gas tank with receipt across st and they tried to charge me 20 extra then a drop off fee, and extra taxes after drop off. Dont think I will rent from them again. Bad experience dont honor what employees say

Arvosteltu tammik. 2019

arvostelut:
10,0

Plussat: great price, and great service.

Arvosteltu tammik. 2018

arvostelut:
10,0

Plussat: How fast the rental and return processing was. Price. Avis very easy to work with, better than Enterprise; they are very uptight. Your people are friendly.

Arvosteltu jouluk. 2017

arvostelut:
4,0

Plussat: the size of car was what I requested

Miinukset: staff was rude. finding car rented not easy. Car was filthy and smelled terrible.

Arvosteltu elok. 2017

arvostelut:
10,0

Good experience

Plussat: The staff at both locations were wonderful - my flight was running late on my pickup date and the man at the location (Jason) was really helpful and offered to wait for me if I was close to their closing time - it wasn't necessary since I made it in time, but I truly appreciated his willingness to accommodate me - it definitely relieved some stress and made my travel day much more enjoyable. The car was new and nice and clean.

Arvosteltu elok. 2017

arvostelut:
2,0

Would not use Avis again.

Miinukset: First car would not start. Second car had only a partial tank of gas, a broken center console, and ants. They quoted me a price of $45 and said insurance was $11. When I asked them to remove the insurance they said the price would be $42, so basically they lied. When I returned the car they're charged my credit card $65 instead of $45 without telling me why. And since I had to fill up to a partial tank of gas I ended up accidentally overfilling and so overpaid on gas. Would not use this company again.

Arvosteltu elok. 2017

arvostelut:
10,0

Amazing customer service

Plussat: This location had the best customer service I've ever had at a car rental.

Miinukset: The drop off at LAX took some Extra time waiting in line to check in my car. Amazingly I got through LAX security faster. But neither we're terrible. Just time :)

Arvosteltu heinäk. 2017

arvostelut:
10,0

Avis Made the Difference - First Class

Plussat: Avis made the difference between a lost trip an a fun trip. I had travel complications due to some airline issues, and Avis went above and beyond to make my trip great! I landed at a totally different airport than expected, and Avis rolled with the changes, and took care of me. No extra fees for the unused car, and they honored my Kayak.com price at the counter. First class service!

Miinukset: No complaints.

Arvosteltu heinäk. 2017

arvostelut:
6,0

Miinukset: Car absolutely dirty (inside and outside).

Arvosteltu heinäk. 2017

arvostelut:
4,0

Waited Over an Hour for a Car

Miinukset: The vehicle I reserved was not available when I arrived (at exactly my scheduled time). I waited an hour while they looked for a car for me and even checked with Budget to see if they had anything. Once I was finally given a badly damaged small SUV, the car seat I requested was the issue. I was given a small infant seat, with no base, for a 3.5 year old! It didn't fit properly- totally unsafe.

Arvosteltu toukok. 2017

arvostelut:
7,2

Miinukset: Price

Arvosteltu toukok. 2017

arvostelut:
2,0

Horrible Experience

Miinukset: First they didn't have a car that could fit 7 as I reserved. Then it took over an hour to find an option. Then they put us in a passenger van in which we had to wait almost two hours for because the driver didn't see us so someone just parked the van. No one called us or anything so I had to go back into the rental office to ask where it was. That took some more time as they couldn't figure it out. Not the most convenient wait with a two year old. Then on the return they told us to park out back. Only to unload and reload our baggage as that person said we needed to go back to the airport in the van and not a shuttle. And to cap it off I was overcharged $200.

Arvosteltu huhtik. 2017

arvostelut:

10,0

Plussat: great price, and great service.

Arvosteltu tammik. 2018

arvostelut:
10,0

Plussat: How fast the rental and return processing was. Price. Avis very easy to work with, better than Enterprise; they are very uptight. Your people are friendly.

Arvosteltu jouluk. 2017

arvostelut:
10,0

Good experience

Plussat: The staff at both locations were wonderful - my flight was running late on my pickup date and the man at the location (Jason) was really helpful and offered to wait for me if I was close to their closing time - it wasn't necessary since I made it in time, but I truly appreciated his willingness to accommodate me - it definitely relieved some stress and made my travel day much more enjoyable. The car was new and nice and clean.

Arvosteltu elok. 2017

arvostelut:
10,0

Amazing customer service

Plussat: This location had the best customer service I've ever had at a car rental.

Miinukset: The drop off at LAX took some Extra time waiting in line to check in my car. Amazingly I got through LAX security faster. But neither we're terrible. Just time :)

Arvosteltu heinäk. 2017

arvostelut:
10,0

Avis Made the Difference - First Class

Plussat: Avis made the difference between a lost trip an a fun trip. I had travel complications due to some airline issues, and Avis went above and beyond to make my trip great! I landed at a totally different airport than expected, and Avis rolled with the changes, and took care of me. No extra fees for the unused car, and they honored my Kayak.com price at the counter. First class service!

Miinukset: No complaints.

Arvosteltu heinäk. 2017

arvostelut:

7,2

Miinukset: Price

Arvosteltu toukok. 2017

arvostelut:

4,0

Miinukset: The way Inwas treated at drop off. Also the extra charges that they tried to charge - filled up gas tank with receipt across st and they tried to charge me 20 extra then a drop off fee, and extra taxes after drop off. Dont think I will rent from them again. Bad experience dont honor what employees say

Arvosteltu tammik. 2019

arvostelut:
4,0

Plussat: the size of car was what I requested

Miinukset: staff was rude. finding car rented not easy. Car was filthy and smelled terrible.

Arvosteltu elok. 2017

arvostelut:
2,0

Would not use Avis again.

Miinukset: First car would not start. Second car had only a partial tank of gas, a broken center console, and ants. They quoted me a price of $45 and said insurance was $11. When I asked them to remove the insurance they said the price would be $42, so basically they lied. When I returned the car they're charged my credit card $65 instead of $45 without telling me why. And since I had to fill up to a partial tank of gas I ended up accidentally overfilling and so overpaid on gas. Would not use this company again.

Arvosteltu elok. 2017

arvostelut:
6,0

Miinukset: Car absolutely dirty (inside and outside).

Arvosteltu heinäk. 2017

arvostelut:
4,0

Waited Over an Hour for a Car

Miinukset: The vehicle I reserved was not available when I arrived (at exactly my scheduled time). I waited an hour while they looked for a car for me and even checked with Budget to see if they had anything. Once I was finally given a badly damaged small SUV, the car seat I requested was the issue. I was given a small infant seat, with no base, for a 3.5 year old! It didn't fit properly- totally unsafe.

Arvosteltu toukok. 2017

arvostelut:
2,0

Horrible Experience

Miinukset: First they didn't have a car that could fit 7 as I reserved. Then it took over an hour to find an option. Then they put us in a passenger van in which we had to wait almost two hours for because the driver didn't see us so someone just parked the van. No one called us or anything so I had to go back into the rental office to ask where it was. That took some more time as they couldn't figure it out. Not the most convenient wait with a two year old. Then on the return they told us to park out back. Only to unload and reload our baggage as that person said we needed to go back to the airport in the van and not a shuttle. And to cap it off I was overcharged $200.

Arvosteltu huhtik. 2017

arvostelut:

Rankattu nro 4

Budget

7,4 Hyvä (4 305 arvostelua)

3 sijaintia kohteessa Santa Ana

╳

Budget arvostelua

Autonvuokrauksen sijainnit

Budget

Sijainnit kohteessa Santa Ana

18601 Airport Way, Suite 73

+1 949 252 6240

2701 Hotel Terrace Drive

+1 714 549 0451

4101 South Main Street

+1 714 957 6501

Kaikki Budget arvostelut

Budget arvostelut: Santa Ana

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

10,0

Miinukset: If the pick up location was closer.

Arvosteltu syysk. 2019

arvostelut:
2,0

Plussat: No. Car was disgusting. Wasn’t cleaned. Ant infestation in back seats and trunk. Couldn’t get customer service to answer to resolve for 2 days.

Miinukset: Everything. I will never use budget again.

Arvosteltu heinäk. 2019

arvostelut:
8,0

Miinukset: Location in garage is a little unorganized as far as checkout. No receipt given at checkout, now have to wait and see if I get an email with a receipt.

Arvosteltu toukok. 2019

arvostelut:
10,0

Plussat: Mohammed at the Budget SNA location was great! Very good customer service

Miinukset: Check in person charged me for gas even though I had filled the tank. I had to correct him

Arvosteltu toukok. 2019

arvostelut:
2,0

Miinukset: Budget rental didnt have the vehicle I had to find another location in a different city when I arrived 8 people had been waiting for 30 mins I waited additional 25 mins and when it was finally my turn I couldnt get a vehicle because it's based on credit. Why they accept your money first if o.a.c.?

Arvosteltu huhtik. 2019

arvostelut:
2,0

Miinukset: Drop off was ridiculous. Drop off time was 2:00pm but the drop off location closed at 2 PM. Nobody bothered to tell me that beforehand. When i arrived at the drop off location, it was already closed. When i called budget, they insisted that i had to pay to extend the rental for another day. Really??

Arvosteltu maalisk. 2019

arvostelut:
7,6

Santa Ana

Plussat: Upgrade to large SUV

Miinukset: Didn’t have minivan available that we had requested. One came in but needed oil change. Rather than wait they upgraded us to SUV that would hold 6 people. Long checkin process and car was not real clean inside. Served the purpose however.

Arvosteltu tammik. 2019

arvostelut:
2,0

Car cancelled by Kayak 3hrs before pickup left us stranded

Miinukset: No attempt by Katak to book another car, just an email saying it was cancelled. Very unhappy.

Arvosteltu jouluk. 2018

arvostelut:
8,0

Plussat: Convenient and no shuttle necessary to airport.

Miinukset: Everything was great!

Arvosteltu jouluk. 2018

arvostelut:
10,0

Plussat: Fast friendly service

Arvosteltu marrask. 2018

arvostelut:
5,6

Miinukset: Price was higher than 3 agencies I found after I rented, very disappointing

Arvosteltu marrask. 2018

arvostelut:
6,4

Miinukset: terminal counter closed. walked to where cars were to check in. stood in line 45 minutes. 2 agents. told understaffed.

Arvosteltu lokak. 2018

arvostelut:

10,0

Miinukset: If the pick up location was closer.

Arvosteltu syysk. 2019

arvostelut:
10,0

Plussat: Mohammed at the Budget SNA location was great! Very good customer service

Miinukset: Check in person charged me for gas even though I had filled the tank. I had to correct him

Arvosteltu toukok. 2019

arvostelut:
10,0

Plussat: Fast friendly service

Arvosteltu marrask. 2018

arvostelut:

8,0

Miinukset: Location in garage is a little unorganized as far as checkout. No receipt given at checkout, now have to wait and see if I get an email with a receipt.

Arvosteltu toukok. 2019

arvostelut:
7,6

Santa Ana

Plussat: Upgrade to large SUV

Miinukset: Didn’t have minivan available that we had requested. One came in but needed oil change. Rather than wait they upgraded us to SUV that would hold 6 people. Long checkin process and car was not real clean inside. Served the purpose however.

Arvosteltu tammik. 2019

arvostelut:
8,0

Plussat: Convenient and no shuttle necessary to airport.

Miinukset: Everything was great!

Arvosteltu jouluk. 2018

arvostelut:

2,0

Plussat: No. Car was disgusting. Wasn’t cleaned. Ant infestation in back seats and trunk. Couldn’t get customer service to answer to resolve for 2 days.

Miinukset: Everything. I will never use budget again.

Arvosteltu heinäk. 2019

arvostelut:
2,0

Miinukset: Budget rental didnt have the vehicle I had to find another location in a different city when I arrived 8 people had been waiting for 30 mins I waited additional 25 mins and when it was finally my turn I couldnt get a vehicle because it's based on credit. Why they accept your money first if o.a.c.?

Arvosteltu huhtik. 2019

arvostelut:
2,0

Miinukset: Drop off was ridiculous. Drop off time was 2:00pm but the drop off location closed at 2 PM. Nobody bothered to tell me that beforehand. When i arrived at the drop off location, it was already closed. When i called budget, they insisted that i had to pay to extend the rental for another day. Really??

Arvosteltu maalisk. 2019

arvostelut:
2,0

Car cancelled by Kayak 3hrs before pickup left us stranded

Miinukset: No attempt by Katak to book another car, just an email saying it was cancelled. Very unhappy.

Arvosteltu jouluk. 2018

arvostelut:
5,6

Miinukset: Price was higher than 3 agencies I found after I rented, very disappointing

Arvosteltu marrask. 2018

arvostelut:
6,4

Miinukset: terminal counter closed. walked to where cars were to check in. stood in line 45 minutes. 2 agents. told understaffed.

Arvosteltu lokak. 2018

arvostelut:

Rankattu nro 5

Hertz

7,4 Hyvä (3 855 arvostelua)

1 sijainti kohteessa Santa Ana

╳

Hertz arvostelua

Autonvuokrauksen sijainnit

Hertz

Sijainnit kohteessa Santa Ana

1614 S Main St

+1 714 541 5822

Kaikki Hertz arvostelut

Hertz arvostelut: Santa Ana

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

2,0

Plussat: The prices.

Miinukset: It would’ve been nice is the system would’ve booked my reservation for the correct location and if the system would not allow booking for closing time! I had to waste money catching a Lyft back to the airport because the Hertz location was closed at the time of my reservation! Horrible experience!!

Arvosteltu maalisk. 2019

arvostelut:
10,0

Plussat: Quick. I was able to upgrade to a beautiful car which actually made my trip!

Arvosteltu jouluk. 2018

arvostelut:
2,0

Worst Experience Ever!

Plussat: Nothing - this reservation was TOTALLY screwed up.

Miinukset: Seems yourr on-line booking ended up changing the location of the rental when it automatically switched to CarRentals.com - all it showed on the screen was an address - how was I to know this address was NOT at the airport? I had to pay $25 for a cab to downtown Santa Ana to pick up my car, by which time my vehicle had already been released, resulting in a much smaller car that I PREPAID - naturally I was told no refund could be issued - ABSOLUTELY HORRIBLE SERVICE BY ALL PARTIES INVOLVED

Arvosteltu lokak. 2018

arvostelut:
2,0

Horrible experience

Plussat: They had a car

Miinukset: No one at the rental place. Waited 30 for only employee working to show up. Car was filthy. Didn't work properly. Reserved a compact for mileage. Gave us a full size because they didn't have any more compacts.

Arvosteltu heinäk. 2018

arvostelut:
8,0

Plussat: The price was great and staff cordial.

Miinukset: The car was dirty. It was stained and sticky

Arvosteltu syysk. 2017

arvostelut:
3,2

Need a shuttle

Plussat: It was a quick deal to get in and out

Miinukset: There was no shuttle from the airport. The facility was only 7 min away from the airport and no shuttle I have never been to a rental car facility that is near an airport without a shuttle

Arvosteltu heinäk. 2017

arvostelut:
10,0

Excelente service

Plussat: Customer service excellent and fare prices

Arvosteltu kesäk. 2017

arvostelut:
10,0

Speed and Convenience

Plussat: Location

Miinukset: Liked everything

Arvosteltu kesäk. 2017

arvostelut:
2,4

Plussat: The convenience location of SNA Airport.

Miinukset: - The incompetence skill set, rudeness, unprofessional attitude of the agent at the counter. - Many customers had to wait for more than 40 minutes to get the car. while the Budget's customers in the neighbor counters had been long gone with their vehicles. - Unorganized, poor managed, hectic facility. Lack of onsite management capability at the pickup location. - The vehicle was not full tanks filled when picked up, but absolutely full when returned. - Totally disappoint experience, considering the Hertz brand.

Arvosteltu kesäk. 2017

arvostelut:
10,0

Great

Plussat: friendly service

Miinukset: no complaints

Arvosteltu toukok. 2017

arvostelut:
6,8

29 minute courtesy period.....from a time they don't tell you!

Plussat: very clean and car in great condition, very professional except for telling me the correct time to drop off

Miinukset: Scheduled pickup for noon, I asked what time to bring it back and they said they have a half hour grace period, and nothing else. So....I return the car at 12:20pm and they say there is a charge for being late. After 10min of waiting they tell me I returned the car AFTER 12:30. All told, they did not charge me but wasting my time for lack of information and a TWENTY-NINE minute courtesy period?! I've rented cars from at least 5 other places and all have a 1 hour grace period - from the time of the scheduled booking! The supervisor lady said next time they would charge me extra. I told her next time you should share the correct return time before the customer leaves. She didn't even acknowledge this and acted like she did me a favor.

Arvosteltu toukok. 2017

arvostelut:
10,0

Plussat: Friendly people. Clean facility. Clean car

Arvosteltu toukok. 2017

arvostelut:

10,0

Plussat: Quick. I was able to upgrade to a beautiful car which actually made my trip!

Arvosteltu jouluk. 2018

arvostelut:
10,0

Excelente service

Plussat: Customer service excellent and fare prices

Arvosteltu kesäk. 2017

arvostelut:
10,0

Speed and Convenience

Plussat: Location

Miinukset: Liked everything

Arvosteltu kesäk. 2017

arvostelut:
10,0

Great

Plussat: friendly service

Miinukset: no complaints

Arvosteltu toukok. 2017

arvostelut:
10,0

Plussat: Friendly people. Clean facility. Clean car

Arvosteltu toukok. 2017

arvostelut:

8,0

Plussat: The price was great and staff cordial.

Miinukset: The car was dirty. It was stained and sticky

Arvosteltu syysk. 2017

arvostelut:
6,8

29 minute courtesy period.....from a time they don't tell you!

Plussat: very clean and car in great condition, very professional except for telling me the correct time to drop off

Miinukset: Scheduled pickup for noon, I asked what time to bring it back and they said they have a half hour grace period, and nothing else. So....I return the car at 12:20pm and they say there is a charge for being late. After 10min of waiting they tell me I returned the car AFTER 12:30. All told, they did not charge me but wasting my time for lack of information and a TWENTY-NINE minute courtesy period?! I've rented cars from at least 5 other places and all have a 1 hour grace period - from the time of the scheduled booking! The supervisor lady said next time they would charge me extra. I told her next time you should share the correct return time before the customer leaves. She didn't even acknowledge this and acted like she did me a favor.

Arvosteltu toukok. 2017

arvostelut:

2,0

Plussat: The prices.

Miinukset: It would’ve been nice is the system would’ve booked my reservation for the correct location and if the system would not allow booking for closing time! I had to waste money catching a Lyft back to the airport because the Hertz location was closed at the time of my reservation! Horrible experience!!

Arvosteltu maalisk. 2019

arvostelut:
2,0

Worst Experience Ever!

Plussat: Nothing - this reservation was TOTALLY screwed up.

Miinukset: Seems yourr on-line booking ended up changing the location of the rental when it automatically switched to CarRentals.com - all it showed on the screen was an address - how was I to know this address was NOT at the airport? I had to pay $25 for a cab to downtown Santa Ana to pick up my car, by which time my vehicle had already been released, resulting in a much smaller car that I PREPAID - naturally I was told no refund could be issued - ABSOLUTELY HORRIBLE SERVICE BY ALL PARTIES INVOLVED

Arvosteltu lokak. 2018

arvostelut:
2,0

Horrible experience

Plussat: They had a car

Miinukset: No one at the rental place. Waited 30 for only employee working to show up. Car was filthy. Didn't work properly. Reserved a compact for mileage. Gave us a full size because they didn't have any more compacts.

Arvosteltu heinäk. 2018

arvostelut:
3,2

Need a shuttle

Plussat: It was a quick deal to get in and out

Miinukset: There was no shuttle from the airport. The facility was only 7 min away from the airport and no shuttle I have never been to a rental car facility that is near an airport without a shuttle

Arvosteltu heinäk. 2017

arvostelut:
2,4

Plussat: The convenience location of SNA Airport.

Miinukset: - The incompetence skill set, rudeness, unprofessional attitude of the agent at the counter. - Many customers had to wait for more than 40 minutes to get the car. while the Budget's customers in the neighbor counters had been long gone with their vehicles. - Unorganized, poor managed, hectic facility. Lack of onsite management capability at the pickup location. - The vehicle was not full tanks filled when picked up, but absolutely full when returned. - Totally disappoint experience, considering the Hertz brand.

Arvosteltu kesäk. 2017

arvostelut:

Rankattu nro 6

National

8,0 Erinomainen (886 arvostelua)

1 sijainti kohteessa Santa Ana

╳

National arvostelua

Autonvuokrauksen sijainnit

National

Sijainnit kohteessa Santa Ana

19051 Airport Way North

+1 888 826 6890

Kaikki National arvostelut

National arvostelut: Santa Ana

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

9,6

Great rental

Plussat: Loved the car selection. Love the price. Love the new cars. Walk up self service is great

Miinukset: Outside of car was dirt with bird poop and bug splatter on windshield of car.

Arvosteltu huhtik. 2016

arvostelut:
2,0

Very Dissapointing

Plussat: I did not like the experience at all, when it was time for me to go home and pick up the rental, I was denied my rental because I only had a debit card. Nowhere on the website did it state that I needed to have a credit card to get the rental when all I had was a debit card. After finding out that the day I needed to go home I was stranded 700 plus miles away from home frantically finding out a plan or a way to get home.

Miinukset: I did not like finding out the day of picking up the car that I needed a credit card when all I had was debit card. Needs to be more detailed on booking it that you need a credit card cause I didn't not see it anywhere stating that I needed a credit card. Left me stranded in LA trying to find a way back home.

Arvosteltu huhtik. 2016

arvostelut:
8,0

Pick your car is great

Plussat: Love the Pick your car and the no paper work.

Arvosteltu marrask. 2015

arvostelut:

9,6

Great rental

Plussat: Loved the car selection. Love the price. Love the new cars. Walk up self service is great

Miinukset: Outside of car was dirt with bird poop and bug splatter on windshield of car.

Arvosteltu huhtik. 2016

arvostelut:

8,0

Pick your car is great

Plussat: Love the Pick your car and the no paper work.

Arvosteltu marrask. 2015

arvostelut:

2,0

Very Dissapointing

Plussat: I did not like the experience at all, when it was time for me to go home and pick up the rental, I was denied my rental because I only had a debit card. Nowhere on the website did it state that I needed to have a credit card to get the rental when all I had was a debit card. After finding out that the day I needed to go home I was stranded 700 plus miles away from home frantically finding out a plan or a way to get home.

Miinukset: I did not like finding out the day of picking up the car that I needed a credit card when all I had was debit card. Needs to be more detailed on booking it that you need a credit card cause I didn't not see it anywhere stating that I needed a credit card. Left me stranded in LA trying to find a way back home.

Arvosteltu huhtik. 2016

arvostelut:

Allied

2 sijaintia kohteessa Santa Ana

╳

Autonvuokrauksen sijainnit

Allied

Sijainnit kohteessa Santa Ana

1333 S Main Street

+1 714 835 4990

201 E. MacArthur Blvd.

+1 714 850 0900

Sunnycars

2 sijaintia kohteessa Santa Ana

╳

Autonvuokrauksen sijainnit

Sunnycars

Sijainnit kohteessa Santa Ana

18601 Airport Way

19051 Airport Way North

Advance Car And Truck Rental

1 sijainti kohteessa Santa Ana

╳

Autonvuokrauksen sijainnit

Advance Car And Truck Rental

Sijainnit kohteessa Santa Ana

18601 Airport Way, Thomas F. Riley Terminal, Santa Ana, California

+1 949 752 7832

Avr

1 sijainti kohteessa Santa Ana

╳

Autonvuokrauksen sijainnit

Avr

Sijainnit kohteessa Santa Ana

Santa Ana Airport

Easirent

1 sijainti kohteessa Santa Ana

╳

Autonvuokrauksen sijainnit

Easirent

Sijainnit kohteessa Santa Ana

John Wayne Airport-Orange County

MAGGIORE

1 sijainti kohteessa Santa Ana

╳

Autonvuokrauksen sijainnit

MAGGIORE

Sijainnit kohteessa Santa Ana

John Wayne airport

+1 310 645 2100

Midway

1 sijainti kohteessa Santa Ana

╳

Autonvuokrauksen sijainnit

Midway

Sijainnit kohteessa Santa Ana

Santa Ana Airport

Rent-4-Less

1 sijainti kohteessa Santa Ana

╳

Autonvuokrauksen sijainnit

Rent-4-Less

Sijainnit kohteessa Santa Ana

2015 N.Tustin Avenue

(714) 667-0841

Zeeba Rent-A-Van

1 sijainti kohteessa Santa Ana