Hotellit lähellä Ontario lentoasema

Plussat: The whole building was spotless super clean everything looked new the access cards worked every time the room was bigger than I expected which was a great thing my stay at la Quinta was amazing !

Plussat: Lobby set up.. modern, cozy, roomy.

Miinukset: None

Plussat: this hotel was very conveniently located to the activities we wanted to do...easy access to freeways...breakfast was very good...pool area nice had our king size room changed to a double bed room when one became available, we were much more comfortable..

Plussat: Quiet room. Close to freeway and airport.

Plussat: Good facilities, good size microwave and fridge. Excellent location, very clean and good options for breakfast. On my arrival the receptionist called me a taxi as there was no shuttle bus driver, which very nice and the driver came promptly and was very helpful. There is also good selection of hot and cold drinks 24 hours.

Miinukset: Some staff were not friendly. The first night I arrived the receptionist didn’t inform me of the facilities on site such as ATM. On my last day at the hotel the lift broke down, we help to carry our luggage’s down the stairs.

Plussat: Overall, we enjoyed our stay. The building is well maintained and very clean. My daughter’s loved the pool. Breakfast was good. Very helpful and friendly staff. We stayed for one night to attend a wedding at Hidden Acres in Lytle Creek, and we thought it was a quick and easy trip to and from.

Miinukset: The water in the shower kept fluctuating from hot to cold. We couldn’t get it to stay at a set temperature.

Plussat: Comfortable

Miinukset: Noise from other guests were an issue

Plussat: The breakfast was great

Plussat: Nothing really, the room smells like dog urine, beds are so small, very uncomfortable.

Miinukset: Nothing really, the room smells like dog urine, beds are so small, very uncomfortable.

Miinukset: Rooms were clean and comfortable, but breakfast was terrible

Plussat: Liked the close proximity to family and dining

Miinukset: Obviously is an older facility. Elevators were out of order at times which meant either having to take the stairs or walk to the other end of the building. Parking also wasn't that great

Plussat: Nice rooms.

Miinukset: Too much noice

Plussat: It was really clean, room was dark i love that

Miinukset: I enjoyed staying at the hotel, the staff was supper friendly

Plussat: Great bed and room

Miinukset: Very noisy neighbors until 4:a.m even with call to front desk

Plussat: Very tasty and excellent choices

Miinukset: There is a small wall divider next to the bed hit it in dark broke my 2nd toe need to move bed about 4 feet

Plussat: Very clean and comfortable

Miinukset: The shower pressure was horrible.

Plussat: Room was clean. Bed was comfortable.

Miinukset: The pool and spa was extremely dirty

Plussat: The staff. (They were great) The Proximity to our convention. The amenities

Plussat: Quietness , great room and amenities

Miinukset: Great clean hotel ... best place to stay at Ontario convention center. Clean and easy to find

Plussat: The waffles we great the room was spacious and clean.

Plussat: It was very clean and comfortable

Miinukset: The pool wasn’t heated

Plussat: The beds! The beds were fabulous, the best hotel beds ever. Loved the variety of choices at the free breakfast. Hotel employee and the rest of the staff at the Comfort Inn, Ontario California were very helpful, friendly, accommodating and cheerf

Miinukset: The bathrooms could use a little refreshing.

Miinukset: Only thing when i went down for breakfast it was a bit empty, maybe have staff check constantly and make sure theres food...?

Plussat: Convenient location, close to my cycling event. Clean, comfortable room with room to stretch out. In-room safe in the closet.

Plussat: The staff was courteous. The bed was comfortable. The breakfast was outstanding. As good or better than the Hyatt the night before.

Plussat: I want to say that the restaurant, Happy Hour (huge plus) and the room service were the best part of my stay!! The staff was very friendly and accommodating.

Miinukset: The only 2 things I thought I would have been supplied and would not call it bad was the water that comes out of the faucets. And I didnt know that until I went and got ice that there was a drinking water machine next to the ice machine. A note in the room would have made me feel a lot better .Maybe a lot more info in the room would have been nice. Like on the third floor were the ice machine really was, or that if you use the exit doors to the stairs that you can go back in the same way with your key. Or the number to room service ,I had to call the front desk every time I wanted to order food. That is big reason I booked there. The food and staff were amazing!

Plussat: Everything! !! Great staff and anything you didn't have was delivered to your door in 10 minutes. The courtyard and fountain was beautiful and relaxing!

Plussat: Great location. 5 min walk to Conventional Centre. Friendly staff. Good breakfast.

Plussat: I was there for training at another hotel. So I was not sightseeing. But the Ontario airport was at the end of the street making it very convenient. There are plenty of places to eat and get a drink. And there are other options for places to stay.

Miinukset: Food was not great. And my room had an oder to it. Maybe just old or work being done.

Plussat: Very nice artwork on all the corridors. An unusual and extremely nice touch. Very pretty courtyard.

Miinukset: Was given a handicapped accessible room which I wasn’t very happy about. Did not like the shower setup at all. No counter space to put things. Kind of odd to be given that room as the hotel was not full. Everything in the room was kind of odd (as it was made to accommodate handicapped people). Would have preferred a regular room but didn’t want to complain.

Plussat: For what we needed the location was good. The room was spacious and nice. Being so close to the airport and having trains go by we thought it would be noisy, but it was not. Plenty of parking. David at the front desk was very nice! Bar staff was nice. The food in the restaurant was excellent.

Miinukset: The beds, including the hide-a-bed were not comfortable at all. Not enough towels or washcloths for three people, No coffee in the lobby, you had to buy it in the bar. No free breakfast, had to buy it for $10 per person. Sort of felt that they cheeped out for what we were paying.

Plussat: The rooms were set up well, and clean. The food, once we got it, was good at the restaurant.

Miinukset: This has always been our "go to" hotel when we visit family in Ontario. We had always been impressed by the level of service and overall experience when it was owned by the previous company, but have noticed a decline in recent years since new management took over. While the room was very clean and comfortable, we found the soap dispensers on the wall made us feel like we were at the gym rather than a nice hotel.We had to ask for more towels, since only 3 were provided initially, and most folks use 2 each. Our biggest issues happened outside of the room though... we called and asked for a "do not disturb" sign for our room, since there wasn't one in our room, and was rudely told by front desk to come and get it ourselves. We were already in pajamas, and I have a disabled child who was already asleep in bed, that I couldn't leave. They did bring it up, but their response when I asked for it initially was not what I would expect at a hotel charging this much for a room. Our second issue was the restaurant. We came down for dinner, and saw no one to seat us, provide menus, or anything.... not even at the bar. The place was completely devoid of staff until after we seated ourselves, got our own menus, got up and looked at the board with the specials on it, and had been sitting for about 10 minutes. I even got up and asked the front desk if they were open, since no one was there. Finally, two staff members came out of the kitchen area, and acted surprised to see us. The food was good, but in the past, there was always someone to greet and seat the guests. Our third issue was the pool. My companion asked the front desk if there were towels at the pool, or should we bring room towels. She was rudely told to go see if there were towels poolside, and if not we could check out towels at the desk. There were no towels at the pool. The pool was filthy.

Plussat: Bed was very comfortable and liked that rooms were spacious

Miinukset: Bathroom slightly smelled of mildew

Plussat: The price was great and the beds were comfortable.

Miinukset: The furniture is a little outdated and the lobby floors as well as carpeting in the halls and rooms need to be shampooed. The breakfast was ok, but should include pancakes and/or waffles.

Plussat: Rooms clean and courtyard was nice! Happy hour is always a plus food was good for happy hour but breakfast could be a lot better

Miinukset: Breakfast

Plussat: Stayed for an eye surgery my daughter was having at a local hospital. The accommodations were great and the staff was extremely friendly and helpful. We booked again for her next surgery.

Plussat: Nothing really

Miinukset: Too much noise

Plussat: Sprawling hotel complex near the airport. Room was standard. Same for breakfast. Front desk staff friendly.

Miinukset: I wanted to enjoy a glass of wine in my room and had to walk three buildings away to have the bar open it for me. A couple of wine glasses and a corkscrew in the room would be nice.

Miinukset: Facility is rather run down. Ice machine was not working, the side door to the hotel was often opened (not locked).

Plussat: Great location by the convention center. Excellent breakfast. The bar near the entrance was excellent. Nice bartender who made you feel welcome.

Miinukset: They have another bar named Misty’s. The staff was alienated from the customers. They were more interested in conversing with each other than engaging with customers, which hurts a bar dependent on repeat business. They played only modern soul music song after song. A nice mix of classic rock and roll, such Credence Clear Water Revival, Eagles, Bob Dylan, Stevie Wonder, would have been more appealing and made a much broader audience feel comfortable. They forgot our order, so we finally got it to go.

Plussat: This was a beautiful place to stay! Sad we only had one night there but it was great!

Miinukset: It was very hot on the top floors in the hallways and rooms, making it uncomfortable to sleep.

Plussat: Staff as always friendly my room was beautiful and clean.

Plussat: The cleanliness, and the comfort of the bed, Overall I really enjoyed my stay.

Plussat: Place is beautiful

Miinukset: Have to be on that offer free breakfast

Plussat: The rooms were huge .

Miinukset: We could not find the elevators .

Plussat: The service was exceptional!!

Miinukset: Nope.

Plussat: Nice Beds and clean pool

Miinukset: I enjoyed everything... nothing bad to say

Miinukset: Waited two hours for room when had already requested early check in. Could not check in until 3:00. Which is normal check in time.

Plussat: Location was amazing!

Miinukset: Loved everything about it

Plussat: Nice rooms. Love the breakfast. Easy to make yourself at home.

Miinukset: We didn’t have any complaints

Plussat: The breakfast was very good

Miinukset: I loved everything

Plussat: good breakfast! and great room :) would love to stay next time as well!

Miinukset: 24hours coffee serves just like other Hotel

Miinukset: Stains all over couch and ottoman

Plussat: Close to arena, shuttle, staff very responsive

Miinukset: We had problems with the shower and a curtain did not close properly. they left no menu for the restaurant or another blanket.

Plussat: Very clean, friendly staff. Restaurant & Bar was also clean .

Miinukset: My keys/card did not work . Had to re-activate them TWICE!!

Plussat: It was very new and modern.

Plussat: Breakfast and cocktail happy hour was a great addition to our stay. This addition helped save us lots of money and truly felt taken care of in that sense. Also, Early check in was great because it allowed us to stay out of the heat asap instead of waiting until 3pm.

Miinukset: The water offered through the pipes was not tasty or clear at all. This quality of water was definitely worrying to my guests and i even though we did just go buy waterbottles.

Plussat: The breakfast

Miinukset: The pillows

Plussat: Great sized rooms and friendly staff

Miinukset: Everything was great!

Plussat: I loved the penthouse suite!!! It easily became home for my family’s 3 day weekend. The staff is amazing!!! They are very attentive and remember your name, which makes one feel very attended and home like!

Plussat: Yes

Miinukset: Unloading with no cart

Plussat: The room was spacious and the bed was comfortable. I liked the kitchen and television. You can sign into your hulu or Netflix which is super convenient to watch movies and stuff. The pool while little did the trick. Thought there was a basketball court but it's a volleyball court. Overall a good stay but a little pricey maybe if you get it at a good rate no more than 100 a night I would say it's not worth it.

Miinukset: I think the pool was a little small and there were no towels at the pool. Breakfast was okay nothing great. The doors are old to the rooms so we had to basically slam into them to get them open.

Plussat: The front desk was very attentive and when ever we called and asked them for service or help they attended to our needs promptly.

Miinukset: When we first arrived, the hotel was kind of messy there was some dirty cups left on the counter and used shampoo and soap left in the shower also, the couch bed was not folded up and made. This was very upsetting considering this was our first night

Plussat: We loved everything in the room and food was delicious thank you. The staff in the breakfast are were very sweet and welcoming their was a gentleman that was so sweet thank you for that.

Miinukset: The felt like the girl that checked us inn could of been a lot more welcoming, I feel like it’s very important when you stay in a hotel that you feel welcomed and she wasn’t welcoming or nice, she was was more like ok let me check you inn and get out of here. Being or first time here was a little disappointing but whatever we can’t chanfe the world but we can change thenway people affect us.

Plussat: The room was clean, as well as the facilities. But the best part was the customer service I recieved from the front desk

Miinukset: N/a

Miinukset: Upon the evening of check-in, Residence Inn staff informed my party that our room would not be available as a pipe had burst in a building earlier that day. While these accidents occur, Residence Inn failed to properly inform my party of the matter ahead of check-in by text, phone, or email despite knowing about the incident hours earlier and having communicated directly via email the night before confirming the stay. Further, Residence Inn neglected to provide reasonable, comparable accommodations. The staff informed my party that no other hotels in the area besides the Ontario Gateway had availability. First, the Gateway is far from comparable accommodations. Not only did the room at the Gateway lack a kitchen (including a fridge and microwave) like the room at the Residence Inn, the hotel is the 41st of 43 hotels in Ontario on TripAdvisor; and, as the reviews and photos there reflect, my party would not have received the experience expected when booking the Residence Inn. Most shamefully, however, the claim by Residence Inn that no other rooms were available at nearby, 3 star or above hotels was false. After leaving the Residence Inn and inspecting the Gateway, my party successfully secured a comparable room at the Double Tree (across the street from the Residence Inn) and, luckily, ended up having a pleasant stay with Double Tree. In all, Residence Inn’s failure to provide reasonable advance notice about the accident and unavailability of the room demonstrated an unacceptable lack of foresight and professionalism. Additionally, the staff’s inability to provide comparable accommodations and false claims of unavailability at commensurate chains such as the nearby Double Tree are poor reflections of Marriott’s customer service. My party expected more from a reputable chain like Marriott and is very disappointed with this experience.

Miinukset: We were surprised that such a property would not sell newspapers and have no alcohol in the shop or a bar.

Plussat: Area , close to everything

Miinukset: Close parking

Miinukset: The room was clean. And everything worked fine. Friendly office staff

Plussat: Penthouse suite absolutely spacious for family with kids. Love the full kitchen, felt more like home than being away. Great staff Great location, close to freeway & restaurants

Miinukset: Loved the complimentary breakfast, lots of stuff to choose from. Outside bbq's came in handy

Plussat: Had a great breakfast. Facilities are very clean.

Miinukset: Didn't clean our room one of the three days we were there so we had to go request more towels. Refrigerator barely keeps things cool. Went to make coffee, added the cream and it was clabbered. Plugs are so loose couldn't keep iron plugged in - kept falling out of outlet.

Plussat: I enjoyed the cheese omelettes, sausage, and strawberries.

Miinukset: The bathroom sink was slow draining.

Plussat: Location, quiet

Miinukset: Pool & room cleaner, lock on bathroom door,

Plussat: Staff is cool

Miinukset: No breakfast as stated. They no longer have breakfast

Miinukset: I thought I booked at a fixed rate. On checkout the rate changed daily. Normally higher

Plussat: I liked the cleanliness of the entire hotel.

Miinukset: N/A

Plussat: Room was great. Quiet. Breakfast was good

Miinukset: All good

Plussat: Location. but the facility was not upto my expectation. I had seen better fairlfield Inn fecilities that were better than this. Entrance was hidden and small - unlike other hotels where there is a grand entrance.

Miinukset: Entrance to the lobby, the room was kind of small, noisy from the traffic.

Plussat: Fairly quiet

Miinukset: Heater/air conditioner was a little noisy

Plussat: Easy to get to room and it was very pleasant. Of course the planes and freeway traffic were a bit noticeable but totally expected.

Miinukset: Nothing

Miinukset: the breakfast was the worst. grainy powdered eggs, cold sausage, Luke warm coffee. very little food and it was bad

Plussat: always like staying here for my anniversary relaxing clean place

Miinukset: nothing

Plussat: The location was great for traveling in Ontario-San Bernardino area. The room is great, temperature control is perfect, the bedding and linens were clean and comfortable. The TV selection was ample. The hotel is in a business district, so it's near restaurants and meeting spaces. Staff are friendly and accommodating.

Miinukset: My TV broke halfway through my stay, I didn't really need it, but I did notify the staff and they were quick to respond. I had a room that is adjoining to the next room (not part of my group) and the noise level comes through the thin door frame. There's no room service, but there's a restaurant at the lobby. No view from my room, but I'm in Ontario, there's really nothing to see out the window.

Plussat: Nice hotel with very nice staff.

Plussat: Quite

Miinukset: Nothing

Plussat: Convenient and close to my event.

Miinukset: The parking was crowded.

Plussat: Location

Miinukset: N/A

Plussat: Breakfast buffet offered a great variety of excellently prepared foods as well as fruit and cereals.

Plussat: This is one of my favorite properties as I travel extensively on business. Great staff, large room, comfortable bed, fast wifi.

Miinukset: Could use a refrig

Plussat: Coffee Bean in the lobby. Beautiful room and comfy bed.

Miinukset: The hotel was excellent. The only reason for a less than top rating is due to the air conditioner controls. The control was set at an incorrectly and would not allow me to override the temp settings. the control returned to hot temperature.

Plussat: No the bed was not like cloud not eounght towels in the bath room

Miinukset: Just be more clean

Plussat: Great Location good prices and very nice staff.

Miinukset: Parking some time can be difficult.

Plussat: Very clean.

Miinukset: Gym was missing a couple of free weights.

Miinukset: parking was not the best. but no extra charges.

Plussat: We forgot to bring some toothpaste and my son forgot to bring shaver, the front desk was kind enough to give us some complimentary tooth paste and shaver, shaving cream. It was nice not to have to go to store at late night!

Plussat: The room was very clean and large. The only thing we did not like was where the toilet paper is located in the bathroom. You literally have to stretch to get the toilet paper because it is too far away from the toilet.

Plussat: Convenient location to Ontario Airport and Ontario Mills Mall.

Miinukset: WIFI kept going out.

Plussat: All the staff were really friendly and accommodating. Room cleaning is fast.

Miinukset: 1. The AC did not work properly because it appears to be from the 80s , and loud as hell. 2. The bed sheets were dirty - there was a noticeable eyeliner-esque mark on the sheet. 3. The bathroom setting was awkward and inconvenient - the toilet paper was so far away from the toilet and required you to turn around completely and extend your arm to the fullest to reach it. I mean what if I were not flexible at all???? 4. There is no exhaust fan in the bathroom, nor does it cool down when the AC is on - unless you leave the door open for the cold air to flow into it.

Plussat: Although I am happy with my outcome my stay started out with my trip being cancelled by the property (Travelodge). I did make a formal complaint with the hotel chain Wyndham, but that is the second time this has happened to me with this chain. We don't want to keep putting up with partners who don't actually care about having happy customers. I had my entire family we had just traveled hundreds of miles to no room. I didn't get their ridiculous email until late we were all tired and exhausted and they did not care one bit. I just couldn't, I mean I can't. Oh, and the owners (family operated, the father and child were present during this fiasco) were rude, I asked for corporate information he voiced I can get that information from google. I have never experienced such disrespectful attitudes from a business establishment. It was like something out of a movie or tv show.

Miinukset: There wasn't anything to dislike, I loved my stay here and staff was wonderful. I will just be handling using direct booking next time maybe join their points rewards program or something. I loved the hotel, and everything was pleasant.

Plussat: Our breakfast was great and as well the room was better than we expected. We would come back here next year.

Plussat: The location was great for our weekend getaway. The room had what we needed.

Miinukset: Upon checking in the staff did not inform us what services were available and where the pool/gym were located. Just lack of information overall. It was a standard scan our card and hand off of room keys. I also woke up to a dripping sound and realized it was the a/c unit leaking onto the carpet! I am sure there is mold growing underneath it but did not want to investigate.

Plussat: Close to airport

Miinukset: We could not get keys for room because system was down . Shower in room 306 DID NOT WORK ! Staff did nothing to remedy a solution but still charged us full price ! Worst experience in a hotel I have EVER had !

Miinukset: the staff on the day of check in were very rude and not organized

Plussat: Clean hotel and nice breakfast

Miinukset: Double charged my credit card. It’s over a month and they still haven’t reversed the charge. Very Disgusting...

Plussat: It was clean, spacious and attentive.

Miinukset: My check in was at 3PM but my room wasn’t ready until 3:30PM.

Plussat: Gentleman who checked me in was professional friendly and welcoming

Miinukset: Woman working the desk Saturday evening was nice enough but not very friendly. No smile at all. Shower did not drain well and it sounded like there was a herd of elephants in the room above me. Not able to sleep at all

Plussat: It met my needs

Miinukset: No

Plussat: Breakfast was great and the AC was iced cold!

Miinukset: Room wasn't ready at check in time and we had to downgrade just so we can make our reservations. The staff didnt do anything for us regarding price and was really rude.

Plussat: The bed was comfortable

Miinukset: Breakfast was disgusting.

Plussat: Friendliness and convenience to airport.

Miinukset: None at this time.

Plussat: Front desk attendants were very nice

Miinukset: Room walls were thin so it was noisy. The overall cleanliness was sub-par, and breakfast was dismal. Sorry to leave such a poor review, but this was not what we expect for a 2.5 star hotel.

Plussat: Service, cleanest, Breakfast

Miinukset: there was bed bugs on our bed and we told the staff and they didn't do anything about it i also asked for a first aid kit and they didnt have any

Plussat: Room was small but comfortable, beds were comfortable as well, clean sheets, clean bathroom

Miinukset: Some towels were stained, housekeeping never provided service to our room, we had to look for someone to give us clean towels

Plussat: Front desk are so nice

Miinukset: The pillows

Plussat: Desk staff. I made a mistake in dates while booking a non-refundable room. And later needed a second night too. Everything was corrected quickly.

Miinukset: Older facility, updated but not recently.

Plussat: The coffee was good and freshly perked. The room was very clean and well stocked. One afternoon I returned to the room from my meeting for a few minutes and the housekeeping supervisor used her key and came in with out knocking unexpectedly. I was startled but she was checking to see if the room had been cleaned. She handled an awkward situation well.

Miinukset: The breakfast options was minimal. Sausage patties were provided to go along with the eggs. The sausage patty was grey in color and inedible. There was no bacon or other meat for breakfast.

Plussat: Pool, van to/from airport.

Miinukset: Small room.

Plussat: Bed was comfortable with plenty of pillows! Room was spacious & very modern

Miinukset: I was hoping the swimming pool & jacuzzi stayed open much later

Plussat: The location and the cleanliness

Miinukset: Breakfast was not free as stated

Plussat: Close to Ontario Mills

Miinukset: Nothing

Plussat: Location

Miinukset: Ac unit on all the time. Could not turn off.

Plussat: The room was neat

Miinukset: The AC did not work correctly, The hallway was much cooler than the room and the "ac" made the room feel stuffer when it was on.

Plussat: How clean the room was and how nice the staff was.

Miinukset: The lighting around the pool canopy. Was scared to sit down because. U cant see anything or if theirs spiders

Plussat: Nothing special

Miinukset: The room we got was pretty ugly and beat

Plussat: For the price I got a really great room! Very clean and spacious. Good location as well.

Miinukset: Food was terrible. Ordered a Crab spinach dip... "thing". Chips were stale, flavor was awful. Way overpriced.

Miinukset: Hot tub did not work, phone and electrical outlets in the room were not working. Coffee in the morning was not replenished and when Hotel worker said to get coffee from in the restaurant the worker stopped and questioned the other person with me.

Plussat: The exterior of the building, quality.

Miinukset: Bed was uncomfortable, hurt my back.

Plussat: Nothing.

Miinukset: It was way too noise. Housekeeping is loud and the room was too small. Parking is sketchy and people were watching guest as they walked into the hotel. This seems more like a 2 star hotel.

Plussat: Location, price & staff was friendly

Miinukset: Bed was a little too soft. Backaches in the morning

Plussat: The room was big, clean, comfy.. very nice

Miinukset: Nothing bad to say..

Plussat: nothing.

Miinukset: I had to cancel my booking the following day, after booking for 6 days. I did not feel safe, the room was old and filthy, and got knocked on my door twice by random drunk guests, which added an unsafe feeling to the whole bad experience, I couldn't wait for the morning to get out of there. and instead of resting at night, I had to look and book another place.

Plussat: Great place

Miinukset: Nonreason

Plussat: Very clean bathrooms

Miinukset: Breakfast area was a little outdated

Plussat: Comfortable

Miinukset: No

Miinukset: Its was a 106 and mo pool access I Just wish I had this information before booking.

Plussat: Near the convention center where I should go. Staffs are helpful and gave me discounted rate due to my long stay

Miinukset: Amenities are archaic

Plussat: Comfortable bed.

Miinukset: Although my room was right above the reception, the WI-FI signal was not strong enough to reach. I had to go to the dining room. Breakfast was lacking and poor. Watered coffee and orange drink, not juice.

Plussat: The staff where every nice..clean rooms comfortable bed...I like the fact that it has a laundry facilitie...

Plussat: It was queit and clean comfortable bed

Miinukset: Poor shower heads soap and shampoos

Plussat: The courtesy and helpfulness and assistance that the maintenance guy gave us with getting the dirt, crumbs and coins from the pull out bed.

Miinukset: Once you arrive to the location you have doubts, I was thinking how bad could it really be it’s closed to the airport, omg walking down the corridor just made you feel like you were in a convalescent faculty minus the smell. The carpets are in desperate need of cleaning. Maid service is horrible, like I said the pull out bed was dirt, crumbs I was expecting bed bug bites on myself and my granddaughter, but we were not. Sheets were nice and clean. I’m really surprised that booking.com has an contact with this establishment, I use them with large group bookings as well as personal this is definitely a first for me.

Plussat: Everything was great just wished room was bigger

Plussat: I loved the staff. The front desk representatives were so pleasant and very helpful. Thank you for employing great customer service front desk folks. The cleaning crew did an amazing job in cleaning each day and accommodating our needs for additional towels for each member in the family. Also they were always done cleaning our room before we got back from our reunion activities. So sad that the hot tub was not functioning at the time of our visit but we as a family know these things are unforeseeable. We thank you for the staff you have.

Miinukset: We purchased non-smoking rooms and had to pay deposit to promise not to smoke in the rooms. However the fist day I could not figure out why the room smelled like smoke. Then I saw the smoking receptacles outside of the rooms. I seriously cannot understand the thought process to put smoking receptacles near rooms that request non smoking rooms. It was and still is a horrible experience to constantly smell smoke coming through the walls or windows when you are a non smoker. I did not want to give a bad code because the rest of the hotel is amazing. Just the SMOKING SMELL IS DISGUSTING TO ALL NON SMOKERS. Please Please find another location for the smokers. We travel to Ontario often for weddings funerals and birthdays. I love your place and the price is right but the SMOKING think will make me book elsewhere.

Plussat: Room was clean

Miinukset: Staff was unfriendly, sketchy people all around. Very uncomfortable beds.

Miinukset: Limited amount of parking.

Plussat: overall ok

Miinukset: no iron or board. had to go to the front desk. no do not disturb sign s available. was told I had to get my room cleaned every day. could not sleep in. was woken every day to force my cleaning. odd as I was on vacation. they did a great job but very interoperable.

Plussat: You get what you pay for. I’ll be a little less comfortable for the cheap price. The staff at the front desk was also nice.

Miinukset: The shutters barely shut so light flooded in. There were no do not disturb signs so maid service knocked every morning and we could barely communicate. One of our towels had a brown stain on it. We could have used one more pillow. No shampoo and condition was annoying. The sink splattered all over the bathroom with each use. There was a blue light on the TV that kept us up. Lastly, ALLOW 18 YEAR OLDS TO CHECK IN. I booked this and am 18. When I called I was told it was 18+. Then the email said 21 and they said it was a new policy when I called again. Well that doesn’t really help out the people coming for a festival. We as customers need to be informed of this type of thing. It’s unacceptable that I can get married, have a baby, but a house, rent an apartment, but no offense, can’t stay in a Motel 6. Luckily my boyfriend was 21 with me but if he wasn’t, we would have lost $400 worth of money on festival tickets not knowing about the policy because your workers were not trained to tell people it would be changing to 21 when I called and asked before the booking. It is completely unacceptable. I could have lost money because of bad policy. Overall though, for the price I would come back.

Plussat: The price was reasonable.

Miinukset: The towels and bed sheets wernt really clean .

Plussat: Very relaxing, quiet and very comfortable.

Plussat: Cleanliness

Miinukset: N/A

Plussat: Location was great, right near the airport and down the freeway from Ontario Mills. Staff was very friendly and patient (lots of guests, including us, were there for HARD Summer and some were difficult. Room was clean, comfy bed and NO CARPET which was great!

Miinukset: Exterior of the building was pretty rough, which paint peeling and some janky stairs. The bathroom had a sink with insane water pressure, so we had a lot of spills on the floor. Guests there for HARD were sometimes rowdy and we could hear music and conversations through the walls. Parking was a struggle for our first night because some rooms probably had way too many people in them.

Plussat: It's in a nice location and a reasonable price. Very clean - very BASIC room with hard floor (as expected for Motel 6)

Miinukset: The bed was a bit too hard for me, and the pillows were pretty thin.

Plussat: I stay here for the CA bar exam. The motel is 6-8 minutes walk to the exam center. There is a Starbucks 2 minutes away and some fast food nearby. Overall if you are here for the bar exam this motel is recommended. It's cheap, it's close to the exam center, and that is enough.

Miinukset: The furniture is very old. I even think the sofa in my room is older than me. Overall the room is clean, but I did find various human hairs on the shower curtain. It is the kind of motel that you would expect of.

Plussat: Great shower, comfortable bed and pillows, good temperature plenty of towels, big towels, huge closet, big room

Miinukset: Room smelled like mildew, there was no chair at the desk in our room, there was a long hair in our sheets, there was a bug in between our pillows

Miinukset: One person at checkin and checkout. Too many clients waiting on line. My bathroom in room 1002 had a broken toilet seat and switch plate. Very poor

Plussat: Location was good, staff was friendly, it was clean

Miinukset: Our shower curtain was torn and falling down, time for a little maintenance. But overall it was a nice place for the money

Plussat: poor service

Miinukset: poor service and cold food

Miinukset: The room was dirty, floors not vacuumed. I didn’t want to take my shoes off. I found long hairs in my sheets. There was no hot water and the sink and bathtub wouldn’t drain. It was frankly the dirtiest hotel I’ve ever stayed in and would never go there again.

Plussat: The bed was great and the room was clean but old. The staff was friendly but overwhelmed. It is directly across from the convention center and that's what I needed. Ask for a room near the lobby to cross quickly to the convention center.

Miinukset: The carpet was very stained but clean. It was fine for me alone but I wouldn't want my child crawling around on it. They are working hard to renovate and I think in a couple months it will be better.

Plussat: The staff was great! They were very helpful, attentive, and had great customer service. I liked that we got switched to a room close to a door on the first floor. my girlfriend has MS, so a long walk and stairs were too much for her at the end of the day.

Miinukset: Unfortunately,there were some things that caught my attention. First off when my girlfriend and I were going to goto sleep. The sheets were stained, we called to see if they can send house keeping or switch our rooms. We chose to just have house keeping come, since we were all the way at the end of the hotel and didn't want to walk to the desk. She has MS and at the end of the day her legs aren't very strong, so the walk would of been a struggle for her. It took about 30 mins for house keeping to come and change the sheets. I also noticed that the doors had patches of different colored paint, rust in the basket in the tub and the mirror was cracked on the closet. Also, went to get water from the machines. The signs said the was a vending machine by the corner, but there were none there. Ended up walking all the way to the lobby, surprised the hotel didn't have a little store by the front desk like other hotels.

Miinukset: They have outdated TVs that cutbofd every night to save energy. The manager Giovanni is unprofessional and doesn’t reply to customer concerns. There was drug usage and seemingly prostitutes on the premises. Room smelled liked mildew and constantly awakened by trains through the night. Classless management who is only concerned with the money. Desperate for guests. AVOID THIS HOTEL AT ALL COSTS!!!!

Plussat: Old facility. Wifi didn't work

Plussat: The area

Miinukset: Cleanliness of room and hotel..pool was dirty room was nothing like advertised

Plussat: check in was smooth

Miinukset: Restaurant was horrible. Everything was clearly microwaved. Internet was spotty. Housekeeping was inconsistent (they'd setup the room but forget linen, you had to ring twice to remind them to follow up on a task) front desk night service was rude and unhelpful groundskeeping was subpar facilities were clearly dated, most of the keycard entrances to the hotel were malfunctioning, paint was peeling, only one working bank of elevators, pool area was messy.

Plussat: Location

Miinukset: Dirty sheets, bad smell

Plussat: Nothing.

Miinukset: Location outside was fine, but the Red Roof Inn in itself was very dirty. The place has contracts with different trucking companies so, if you are a self traveler like I was being a woman then you might want to stay somewhere else. I paid for a room that had stained, smelly bed sheets, some man's underwear under my bed, a girl's hair tie on the bed, and fecal matter stuck on the toilet. I had to leave that night I was so grossed out. My suggestion don't stay there.

Plussat: Clean sheets

Miinukset: Lack of help. Wall paper falling off. Plumbing drainage problems. Shuttle driver has an attitude problem

Plussat: The location was good.

Miinukset: $review.cons

Plussat: It was easy to get to. It was close to the airport. It had restaurants within walking distance.

Miinukset: I'm a single woman. The parking lot (all in the back) is very dark. It is also close to a train track. I was apprehensive about having to leave my room at 4:30 in the morning with poor lighting, construction "stuff" around and trees that skewed what little light there was.

Plussat: $review.pros

Miinukset: furniture a little tired