Santa Ana hotellia

Plussat: The front desk clerk was great

Plussat: great location for me for business, price is good

Miinukset: smokers in front of their rooms

Plussat: Affordable price, spacious room, great lobby, continental breakfast option.

Miinukset: The room and sheets smelled dirty, the air circulating had an awful and pungent scent which was terrible. The floor had not been vacuumed and there was a used q-tip on the floor.

Plussat: The rooms were cozy i slept like a baby

Miinukset: I almost fell in the lobby when the employee was mopping. There was no sign stating the floor was wet.

Plussat: For a 2.5 star, the lobby and room were impressive. My favorite so far between the hotels at Hotel Terrance.

Miinukset: Only the free breakfast was lacking a bit for me.

Plussat: I liked the airport shuttle. It was very convenient.

Miinukset: This hotel did not have hot water during my stay. Apparently, they started having issues with their hot water earlier in the day before I checked in, and I was not informed about this prior to check in. I felt as though this was dishonest of them.

Plussat: location, price, property

Miinukset: need to fix the TV connection issues

Plussat: The location was near John Wayne Airport.

Miinukset: The ceilings and walls are thin. You can hear every step above you. Breakfast is of a limited selection.

Plussat: Cleanliness of room, lobby and public area of your facility. Friendly staff

Miinukset: Can’t think of anything

Plussat: Room is spacious, clean, and good location

Miinukset: Wish they add more pillows

Miinukset: I didn’t like that my room was non- smoking and it smelled like smoke.

Plussat: Have been a guest here many times and ALWAYS a nice room and quality accommodations.

Plussat: The hotel was at least 3.5 stars as advertised and with a nice breakfast that was excellent

Miinukset: No

Plussat: The breakfast was good.

Miinukset: The room was okay for the price. Main complaint was on the way to get ice most of the lights in the hallways were out and it was very dark and dangerous.

Plussat: Price.

Miinukset: Location, front desk, outside access to enter your room.

Plussat: The staff, the location and the breakfast!

Miinukset: The remote for the television didn't work!

Plussat: The best part was the service given by Alma at breakfast.

Miinukset: Gym did not open early enough.

Plussat: The location is close to my job and the price is not that bad

Miinukset: The staff is lazy and sometimes they do not clean the room properly

Plussat: Comfortable, clean, well maintained. Great value

Plussat: Very nice rooms and breakfast was delicious. The landscape was beautiful.

Miinukset: Someone rang our room 4 times in our 2 night stay. Once the first night at 11:38pm and then 3 times the next night/early morning. It woke us up every time. Very unpleasant when trying to get a good nights sleep.

Plussat: Size of room

Miinukset: No

Plussat: Room was clean and updated

Miinukset: The way the breakfast is set up is a little different

Plussat: Helpfully Hopeful

Miinukset: Good

Plussat: Breakfast was good. Convenient location in Middle of LA and San Diego

Miinukset: Rooms were not as clean as expected

Plussat: Nothing

Miinukset: Uh very little

Plussat: Staff was first class...friendly with smiles & took great care of me. Hotel is about 1/2 mile from South Coast Plaza shopping so there’s lots of good food around. Close to 4 major frwy connections but not so close you hear any road noise.Plenty of parking & a small cafe with ok food.Close to John Wayne Airport & they provide a shuttle

Miinukset: Unfortunately during my stay they are remodeling the hotel It’s Dec 2019 they said should be complete end of Feb 2019 so there’s a little dust & inconvenient parking I didn’t hear any noise from the remodel so it’s quiet.Rooms that face the South or parking lot/pool Area tend to be extra quiet.

Plussat: The staff (ALL) were very friendly and helpful. When I couldn't sleep at 2am due to loud rowdy and likely intoxicated guests next door, I called the front desk and they did not hesitate to say they would address the issue.

Miinukset: Your website said there were microwaves in the room. This is not the case. Pillows were uncomfortable, too soft and squishy. No support. Bed itself was comfortable. Coffee pot supplied didn't work properly. Only made half a cup of coffee. Coffee supplied was very weak and tasteless forcing me to purchase Starbucks downstairs. No coffee was available via room service. 2 water bottles were supplied, $6 each. I chose to bring in my own water. The shower was big and nice but shower door didn't close all the way. No exhaust fan in bathroom and no way to mask any sounds or exhaust the air. But there is a vent so it didn't get steamed up. No way to leave the bathroom door open other than to use a washcloth as a door stop.

Plussat: the bed is comfy

Miinukset: That we had to pay $14 for parking When u go to any other hotel they don’t charge u for parking!

Plussat: The location. It was easy to get to places from this hotel. Very nice in a city full of traffic!

Plussat: Good customer service

Miinukset: The bathroom did not have an air vent.

Plussat: Rooms were nice; a little outdated but comfortable. Elevators were insanely slow but not the end of the world. Staff was very nice and attentive. Cafe food was good and location was great. Tv was small but again not end of world.

Plussat: Staff are great. Close to every place I needed to go. Good experience

Plussat: The location was good.

Miinukset: Room was cramped, shower does not have adjustable temperature, bathroom does not have ventalation, beddig was itchy, couch was dirty, parking was challenging and expensive.

Plussat: price

Miinukset: under construction and no microwave in room.

Plussat: The room cleanliness ans spaciousness.

Miinukset: They were doing construction at 8 AM in a room right above us.

Plussat: The room is really nice and they have access in the pool.area.

Miinukset: So far none

Plussat: Next to freeway and meeting site.

Miinukset: Difficult access.

Plussat: Friendly staff. Lobby clean. Room carpets need cleaning. Bathroom fitting needs fixing. But quite pleasent place with free n ample parking . Needs mire laundry machines

Plussat: Free parking

Miinukset: Yes! People vaping in hotel lobby! Long strands of hair found on toilet when entering the room. Musty smell! Gap in door made it impossible to sleep

Plussat: Location, accessibility and price

Miinukset: Older hospital/furniture-needing remodeling. I would pay extra for that.

Plussat: Good room, excellent pillows, restaurant and bar open until late.

Miinukset: Intermittent cable TV reception.

Plussat: Friendly and great customer service front desk especially Mr.Jones

Miinukset: Unsafe buildings floor

Plussat: All well

Miinukset: Nothing wrong

Plussat: Great location for airport access

Miinukset: The room was dated and the shower head was broken. If we weren’t as tired as we were, we would have asked to change.

Plussat: Everything was great customer service and The beds were comfy

Miinukset: No for breakfast

Plussat: Breakfast was good. Beds comfortable. Free Parking.

Miinukset: Rooms and bathrooms need an upgrade. USB charging stations needed.

Plussat: Good rate and good services

Miinukset: They offer good rate, including free parking, free breakfast, and free wifi.

Plussat: Nice place and amenities.

Miinukset: The air conditioner leaked and left a large pool of water in our room. It mildly smelled and I got my only pair of socks wet (which just felt gross on a hotel floor j expectedly).

Plussat: The hotel and staff were exceptional!

Miinukset: Parking fees and resort fee. I do not recall seeing this in my reservation.

Plussat: It was beautiful, quiet, and the customer service was exceptional.

Miinukset: Pool towels were crazy small.

Plussat: Room was clean. Bed was comfortable. Lobby was nice. Staff were friendly and helpful. No complaints.

Miinukset: None.

Plussat: Quite, location

Miinukset: AC too noises, no microwave and no free parking for customers

Plussat: Great location

Miinukset: No microwave in the rooms

Plussat: Very friendly at the counter lady put only people like this thanks

Miinukset: Very clean

Plussat: My first time here ,Very good location, everything looks great and convenient, I got my request fast and they let me check in early too.

Miinukset: Surprise me, first time i pay for parking lot $10 per day.

Plussat: Nice place. Very friendly staff. Enjoyed casual dinner in the lobby. Breakfast was included and quite ok

Plussat: Good location

Miinukset: Unfortunately we found roaches in our room

Plussat: Very simple

Miinukset: No hot tub.

Plussat: Overall if I just wanted to stay a night and find anything then it was an ok stay . I would not say I have complains but some things or policies makes it feel cheap . Eg . You have to ask for a lotion . Also there was no hot tub by the pool .

Miinukset: Reception area was the high light for the hotel

Plussat: Location

Plussat: Overall, they covered all the bases

Miinukset: No - it was an excellent value for the money spent

Plussat: Fantastic experience every time I have stayed here. It’s beginning to feel like a home away from home thanks to their amenities and well maintained units.

Miinukset: N/A

Plussat: Great price considering other hotels in the area. Barely stayed in room, just needed a place to sleep.

Miinukset: The hallways smelled of smoke, even though the whole floor was non-smoking rooms.

Miinukset: the bathroom had mold in it on first night. I immediately told the staff and it was clean instantly. During my stay I had no hot water for one night. I got a free night but I was disappointed.

Plussat: The comfort of the bed

Plussat: Comfy bed and location

Miinukset: Staff did not inform us of the water outage during our stay and we had to cancel the rest of the days and book another hotel. Room was not clean. Hassle

Plussat: The largeroom for the price

Miinukset: I mislead regarding the price listed online. The price listing shown two room for the same room. It listed ---- per night for 1br suite then it listed --- per night for luxury 1 br suite. They both were the same per the hotel clerk. I was charge

Plussat: Location and completely furnished

Miinukset: No pool

Plussat: I love the access to my office. I always like the staff, friendly. I chose it for the kitchen and enjoyed my stay.

Plussat: Everything. Super clean, not missing anything. Bed was unreal....

Miinukset: Nada

Plussat: Hated the noisy fridge.

Miinukset: The turbo fridge

Plussat: Nothing

Miinukset: Staff ignored the do not disturb hanging on the door. Charged for smoking in my room even though I never smoke. Don’t stay here they will lie and take your money.

Plussat: Staff are wonderful, rooms are clean, breakfast is great.

Miinukset: Doors are left open in lobby and breakfast room. We had to eat with coats on. Because the lobby is so cold, there is no place to retreat to when roommate is sleeping and you want to read and drink coffee. Most rooms are noisy, we had to switch rooms.

Plussat: The staff were super friendly and accommodating. The breakfast was really good as well and loved the staff that stocked the breakfast. Always nice to have people who smile.

Miinukset: This hotel is more like a motel. It needs to put in central air. The room smelled of urine and was very musty because of the old air conditioner. My wife woke up with a sore throat and sinus problems because of the air conditioner.

Plussat: The hotel is conveniently located and is a good value. Many restaurants nearby.

Plussat: Clean rooms, well appointed like recently remodeled with a friendly staff.

Miinukset: The Shower Tub could you a bit of anti-slip on the floor and maybe a grab bar or two. The wi-fi was not password secure. They give you a password, but it was not required to connect. Seemed a bit sketchy to me.

Plussat: The front desk staff was so friendly and great. The room was okay. However, I did not like that I had to walk way around the housekeeping dark areas to get to my room. It just looked ominous.

Miinukset: There were two wet spots on my carpet in my room but I just put a towel over them and walked on them. There was a hair tangled up in the wash cloth that was definitely not mine. Overall, it was okay. But could have been a little better.

Plussat: It was a good location for the time we needed to be in SoCal

Miinukset: Small room than expected

Plussat: This is a comfortable hotel. It’s a very good value. It’s actually a very short drive on the freeway to the Disney parks area. We would stay here again. Breakfast could be a little bit better, But it is free to all guests.

Miinukset: Breakfast could be a bit better. Maybe some more choices? There’s a little bit of noise from the airport traffic airplanes. But didn’t notice it when I was sleeping.

Plussat: It was updated and had good lighting. Noise proof

Miinukset: There were mosquitoes in the room and every time you killed one another would pop up

Plussat: Location

Miinukset: Nothing

Plussat: Very close to the highway and close to convenient stores.

Miinukset: Room was pleasant but outside could use a modern touch.

Plussat: The staff was very friendly, the room comfortable and there was a good selection of breakfast items which was included in the room rate.

Plussat: We enjoyed the comfortable bed, the clean room and the good service.

Miinukset: The stay for one night was perfect. We enjoyed our stay and we would like to stay there again in the future.

Plussat: Location is very convenient

Miinukset: Parking is expensive; close to free way entrance, very noisy

Plussat: Location

Miinukset: Parking is deal breaker - parking is too high, it should be free No complimentary breakfast.

Plussat: Convenient location, friendly service, quiet neighborhood, fair price.

Miinukset: N/A.

Plussat: Hot cookies

Miinukset: Parking was full due to event so we had to park across the street in some condos

Plussat: All I can say is thank you all.

Miinukset: Excellent staff excellent atmosphere and great price !!

Plussat: Pretty good

Miinukset: Elevator and 22$ parking charges.

Plussat: Close to airpory

Miinukset: No complimentary coffee in lobby

Plussat: Comfortable restaurant was awesome

Plussat: Location and hotel (building)

Miinukset: The room was not clean. Not enough Air to breath. Bad smell in room because of missing airing.

Plussat: Free cookie at check in

Miinukset: Room wasn't ready Carpet was wet.Heavy carpet fresh smell,uncomfortable bed with worn out or dirty sheets,noisy air conditioning, drapes that didn't close all the way.The Jacuzzi was filthy.

Plussat: Beautiful Hotel

Miinukset: The parking fees are insane! $22 a night. their house cleaning didn’t leave us towels and clean our room one night. Also people down our floor left a food tray between our room and their room and it sat their for 3 days until we said something. Other than that, our room was very clean.

Plussat: Quiet and design was nice. For a 2.5 star with the doors outside, the place looked great.

Miinukset: Nothing.

Plussat: I love everything about this place. The staff is so accommodating, an who doesn’t like free WiFi and free parking.

Miinukset: Not one thing.

Plussat: Location and rooms. Rooms were clean. Location was great. Parking was free. Breakfast was better than expected.

Miinukset: Breakfast staff did not seem happy. Front desk was fine. Bed was a bit hard.

Plussat: Very good value.The room was comfortable and well designed. The complimentary hot breakfast had limited choices but was very tasty. The front desk staff were friendly and efficient.

Miinukset: My only problem with the hotel was that the floor of the room seemed a bit gritty, like it hadn't been vacuumed very well.

Plussat: Friendly staff. Comfortable beds. Hot custom breakfast.

Miinukset: Wish breakfast went til 10am. Heater was loud as it was needed. Our room faced the air traffic.

Plussat: Very good staff. Convenient and well appointed. Could have had fresher breads at the breakfast and a Keurig in the room

Plussat: Breakfast

Miinukset: Nope

Plussat: The shower felt good. I slept well. The dark curtains actually kept the sun out. I was able to wake up on my own & it was still dark in the room. Staff was friendly. It was nice to have a fridge & microwave.

Miinukset: The breakfast area was too small for the amount of people. It was nice to have breakfast made fresh. It would be nice to have a bit more of a choice in what you can have. One day was ham, another bacon another sausage. You only got one sausage or ham & 2 slices of bacon with your breakfast choice. My companion said he could hear people coming in & out of the parking lot. We were close to the entrance of the parking lot on the third floor. I didn’t hear them though.

Plussat: Excellent food and staff was great

Miinukset: Nothing

Plussat: Great breakfast! Easy freeway access.

Plussat: Staff were friendly. Check in and check out was easy. Breakfast room staff were nice.

Miinukset: N/A

Plussat: Clean room ,quiet area

Plussat: The Rooms appeared to be recently remolded the room had a fridge and microwave which is a plus, the parking is great, and the Property is not far from Disney Land. Not a bad area where the property is located.

Miinukset: The TV is on a dish network ran off internet I lost signal once and had to unplug box to reset so the TV would work. The bathroom sink drained a little slow. For the WI FI you'll need a different pass code for each device rather than one pass code for all devices.

Plussat: Jetted tub was great. Room was clean. Quiet.

Plussat: It locates near from high way that’s it.

Miinukset: TV did not work while we are staying at there. Also, TV channel is a kind of weird because we cannot see general TV show. We only can saw Spanish and Korean TV program. While we are switching on the TV, it suddenly becomes no signal for a while and no sound.

Plussat: The place went above our expectations! Thank you!

Miinukset: None

Plussat: Location walkable to a gas station and McDonald’s.

Miinukset: The property did not seem very clean. The floor definitely was not clean and overall the place was run down. I found it to be overpriced for what you actually got. I would not stay here again. Next time, I would pay the extra money for somewhere clean and more comfortable.

Plussat: Room was a great value for the price. Location was close to desired places. Staff was courteous.

Plussat: Location

Miinukset: Street noise and drunk party in parking lot

Plussat: Nothing.

Miinukset: The worst I ever seen. Rooms that do not have even a Kleenex box. Could not sleep from the house in the upstairs room. Uncomfortable beds. TV does not work. Room service is the worst. Rooms don't even have a phone to call the front desk. I would rate this place as a one star. On outside looks nice but on inside it's a mess. They do even serve breakfast.

Plussat: Tile floor. Clean.

Plussat: Recently renovated. Nice rooms.

Miinukset: Air conditioner was not able to control temperature of the room. It was 85 when we arrived and it took over 12 hours with the windows open to get the room to a comfortable temp. Sleep was not good the first night due to the warm room.

Plussat: Staff was in the lobby with food and wine and beer for guest appreciation Very nice!

Plussat: Bad

Miinukset: Bad

Plussat: The hotel was in a cul-de-sac around other hotels. The area did not have much to offer since it was industrial.

Miinukset: Not a thing.

Plussat: Very friendly and helpful staff. Great location. Free breakfast. Room is spacious.

Miinukset: Under renovation.

Plussat:  

Miinukset:  

Plussat: Everything was great, comfortable, new, and very good value.

Miinukset: Only issue is the location. There’s nothing within walking distance and we drove by a couple people in the neighborhood who looked high or drunk. We did not feel in danger in any way, however.

Plussat: The bed was fine, the environmental system worked fine. Fairly quiet.

Miinukset: Most of the lights in the room (both of the floor lamps and the bedside lamps) didn't work; only the desk light, the bathroom lights, and the entry light were functional. No bathroom fan. No coffee maker, but there was a microwave and fridge. Several electrical outlets didn't work.

Plussat: Love the staff. The assistant GM checked us in early into a great room. Great value and location. We saw a show at the Observatory. Short Lyft ride to and from. Close to the freeway, shopping, easy to find.

Miinukset: The water in our room took a while to heat for showers and sinks. The door to the bathroom was a little heavy and off of it's tracks but those were small inconveniences.

Plussat: Great, accommodating, nice staff. Super comfortable beds.

Miinukset: Tv not awesome quality, hard to find something to watch. Cleanliness a good 8.0, food was left in the freezer

Plussat: Clean!

Miinukset: Parking can be tough if you get in too late.

Plussat: All suites. Refrigerator and microwave. Free breakfast

Plussat: The main lobby decor! Breakfast omelettes were excellent!

Miinukset: The room was musty smelling (airfresher would be nice). Bathroom needs updating, deep cleaning, & shower curtain changed. Smelt like urine.

Plussat: location to airport and offices I was visiting.

Miinukset: Key to open and close parking never worked, but they buzzed people in and out easily. Could not get the temp in the room to cold. hot all night.

Miinukset: Poor management Were not allowed to adjust room temperature.

Miinukset: Dirty and the staff did not care.

Miinukset: It was really frustrating to have breakfast start at 7 AM. There were 50 people milling around waiting for breakfast to be served - why so late on the weekend? People still have places to be!

Plussat: Room was soo nice and the hotel lobby view was amazing ,the room was clean my kids like it.

Miinukset: I have called booking.com who helped me by calling the hotel but the hotel were not answering the call , so I called the hotel personally ,so the customer service on the phone was very bad the staff were very rude and they don't know how to communicate well, I have requested 1 king bed instead of 2 bed suite ,they told me they will not confirm any thing until I check in, and also because I was arriving early I have requested to check in early at 3 pm and checking out 3 hours early , but they also said the same , also when I arrive the help desk leady was not smiling at all and when I ask about my request she just said its not available , the breakfast was not good, it was not arrange well and it all eggs , which was not testy ,and the guest finish there food they don't clean the tables , I have photos .

Plussat: Great breakfast and comfy beds

Plussat: The breakfast is really good and several staff was nice.

Miinukset: They didn't change the sheets, the bathroom wasn't clean, we couldn't change the temperature of the room we took pictures to prove it.

Plussat: The complimentary breakfast buffet wad amazing!

Miinukset: Given handicap room so missing furniture. Also room was right by elevators so noisy. Light in room did not work so very dark. And was not told about complimentary reception.

Plussat: It had a nice indoor pool and had free breakfast

Miinukset: The beds were really hard, the air conditioning didn’t work and the shower would keep going from super cold to scalding hot.

Plussat: The breakfast was good and well presented.

Miinukset: Our stay started out well and then a whole series of unpleasant events unfolded. Our first night we did not have a blanket for the pull out bed. We reported the problem and never received our blanket. The room keys did not work in the parking area. We came home one night to find only one towel in our room, we asked for assistance and did not receive towels until 8:30 am the next morning. On our way out of the hotel, I slipped in a puddle of what appeared to be orange juice in the middle of the lobby. I fell to the ground and was assisted by another family who stated they told the desk about the spill but they had not cleaned it up. My clothes were wet and stained and our family trip to Disneyland was delayed. The acting manager offered her apology and completed an incident report but no one from this hotel ever checked to see if I was okay or if any other assistance was needed. The finale was the last night of our stay. We finally had enough towels but awoke to pounding and sawing coming from the area next to our room, unable to sleep we called the front desk to report and the noise continued until just before check out time. My family and I saved and planned like so many others for our vacation. We do not get them often and we looked forward to relaxing and enjoying our trip. The undue stress caused by all of the problems was awful. I will never stay at any hotel or motel related to Hilton again. I have stayed at so many hotels over the years many booked with booking.com and never had such a bad experience as I did here.

Plussat: Room was spacious with two TV's

Miinukset: AC does not work, dirty carpet, leaking mini fridge, mold in bathroom, paint chips on walls of bathroom.

Plussat: checking in is fast.

Miinukset: loud noise in the near by rooms. you can hear the horn of the train passing.

Plussat: The first day we came in the room it smelled like cigarettes. I asked fir non smoking and when I booked it said the room had a refrigerator and it didn't.

Miinukset: The cigarette smell and i asked for a blow dryer, they said they only had 3 tgey were out and didn't know to who.

Plussat: Complete dump

Miinukset: Everything

Plussat: Clean

Miinukset: Horrible service and stuff is super rude.

Plussat: Good tv channels cr

Miinukset: Crackhead next door woke up to cops outside in the hallway banging on the door

Plussat: Staff was excellent. Awesome customer service! Very friendly & accommodating. Rooms were very nice & clean. Price was great! Heated Pool is a plus to top it off! Our stay was to help my fiance recover from surgery. Overall, I'd highly recommend them!

Miinukset: Homeless people in area hanging out, but not causing too much nuisance.

Plussat: Good location for me and my work.

Miinukset: The fire alarm went off at 730am

Plussat: From reserving a room to the hospitality of the staff and a comfortable room. Everything was excellent!

Miinukset: Socket's should be in a better place to charge phones.

Plussat: The staff was friendly and quick. The location was a short Uber ride away from nice restaurants and bars.

Miinukset: I ended up with a smoking room, they said it was all they had. The room was basic, which is expected for a Motel 6 but it was overpriced even for a Saturday. The room smelled badly of cigarette smoke as did the bed cover that had burns on it as well.

Miinukset: They had roaches

Miinukset: homeless kept coming onsite (at the pool) begging for money

Plussat: The location

Miinukset: I swear to God I killed 2 cockroaches once I opened the door after checking-in and another once I closed the bathroom door. I liked a lot when I read behind the bathroom door that “Customer Safety Is Not Our Responsibly” !!

Plussat: Lovely breakfast.. nice clean room. Bed was comfy. 12pm check out was a win!!

Miinukset: Nothing really!

Plussat: The rooms were sound proof.

Miinukset: No

Plussat: Everything.

Miinukset: No.

Plussat: A alarm went off early morning we looked outside our room we were not sure if it was a fire alarm because the fire alarm was not blinking so we called front desk lady she was not sure what the alarm was turns out it was a fire in our floor I was very upset that the fire was so close to our room and they didn’t not make us evacuate

Miinukset: Train your staff when it comes to fires and the safety of the people that say in your hotels

Miinukset: Paying 20 dollars for parking.

Plussat: Comfortable and quiet

Miinukset: Quite a bit of hair left in the bathroom from previous occupant although the rest of the room was clean.

Plussat: Only location

Miinukset: Everything from reception to rooms

Plussat: I liked that it had valet service and a beautiful view from our room. I liked how they greeted us with the most delicious warm cookies upon arrival. The whole staff was super friendly

Miinukset: I didn’t like that valet service had a closing time

Plussat: Nothing relevance

Miinukset: Beds and I expected more for that hotel

Miinukset: Had to pay for parking...and for WIFI. That was disappointing!

Plussat: It has a lake

Miinukset: It's not what's expected in a 3 1/2 star hotel. The rooms are dated, the staff wasn't particularly friendly, the parking is expensive and inconvenient since there are not enough spots for the number of guests they have to park.

Plussat: Have a pond with ducks and have a small washer and dryer.

Miinukset: Window blinds have dirty stain look like blood. No free guests Internet. Bathroom, some tiles are cracked never replaced. I requested front desk for 2 extra towel and a pillow in the morning. After we came back from DISNEYLAND midnight.Nobody delivere

Plussat: They have pool, and is so close forme my parents

Miinukset: The mattress, my back hurts but next time I can ask before check in thanks!

Plussat: Nothing

Plussat: The channels on the TV only

Miinukset: No wifi and poor customer service

Plussat: Nice staff

Miinukset: Nothing

Plussat: We weren’t able to stay in the room it was so awful

Miinukset: The room smelled terrible and was very dirty . The tub water smelled like fish

Plussat: Spa bath tub is great. Lots of movie channel.

Miinukset: No breakfast included.

Plussat: Affordable

Miinukset: The WiFi did not work in my room. There was a light broken in my bathroom and the hair dryer didn’t work. The beds are not particularly comfortable.

Plussat: All in all it was a very nice place to stay at except for the bugs I tried to carry you away at night cockroaches and stuff like that I had to do my bags and stuff and bomb them in the car before I bring him home

Miinukset: I didn't mind the motel actually at all the problem was the Cockroaches trying to carry you away at night they get rid of it it would be a very nice motels to stay at for the value

Plussat: It's location. Easy to get around to sites in just about any direction.

Miinukset: It does not bother me but other's may be put off with the homeless in the surrounding area and in the ravine. They are there but the are friendly and non threatening or beggish.

Plussat: Room was nice and big and there was plenty of free parking!

Miinukset: Very loud and busy all the time and the staff knocked on my door like six times before check out.

Plussat: It was quiet, other than a little traffic noise and clean. The room worked for me. I was in town for a conference. The best part was it was right next to Polly's Pie's. Great restaurant, friendly and efficient staff. The food was great.

Miinukset: Some people smoking at the bottom of the stairs up to my room. I have asthma and smoke tends to set it off. Also, had an ant infestation around the toilet in the bathroom, which the hotel took care of the next day.

Miinukset: Ants coming out from bathroom tub

Plussat: It was quiet at night.

Miinukset: The room we stayed in was suppose to be clean but unfortunately the house keeper must have not wiped down the entire room. We found counter tops quite dirty and there were stains on the skirt or the bed, walls of the room and certain amenities like the iron were zip tied(I have a photo) and couldn't be used. This experience there was quite disappointing.

Plussat: The pool and Jacuzzi was nice

Miinukset: The price was kinda high for quality

Plussat: I like that there is a restaurant next door.

Miinukset: There were so many people walking around at all times, I never felt safe. The room was smelly like animals had been there and the room was not cleaned afterward. Just a really bad experience.

Plussat: Location to where I needed to be was best feature. A few amenities that I did not expect; but pleasantly surprised to see: hair dryer in room, refrigerator and microwave! Friendly staff!

Miinukset: Bathroom could have been a little cleaner.

Miinukset: The fact that check out wasn't noon and at 9 o'clock in the morning they come knocking on my door and tell me I need to get out now because they need it clean it because they have more important guess covenant I thought that was very rude

Plussat: The staff very helpful they got my room ready for me fast very nice staff

Plussat: It was very close to CHOC, I was able to get to my class quickly

Miinukset: The room I was originally assigned to did not have what I reserved for. When they moved me, the new room was dirty, the shower floor was chipping, and the shower water dial was broken. I was unable to take a shower on my second night

Plussat: location

Miinukset: 'Free WiFi'. Not adequate and unusable. When I mentioned to mgr, he told me because it was free , guests were inconsiderate and used too many devices. Charge for it if necessary,don't advertise stg that is free but dsnt work.