Santa Ana hotellia

Plussat: Our room was large, newly updated, clean and quiet. Hotel employee at the desk were terrific.

Miinukset: There were often people sitting on the stairs and in the parking lot that obviously were not guests. In the morning there are alot of cigarette butts laying about the stairs and hallways.

Plussat: Room nice

Miinukset: To many homeless people around the property

Plussat: How easy check in was

Miinukset: The fact that my room had bugs, there was a party next door and the rooms smell

Plussat: Room had a unique layout and modern feel, two TVs in the room, walk-in shower

Miinukset: Room was nice, but exterior could use some improvement (doors and pavement a bit dinged up, puddles on the walkways, ice/laundry room could be better maintained)

Plussat: Nicer than expected

Miinukset: not really.

Plussat: The interior design/decor

Miinukset: The area has a few unsavory characters

Plussat: The black front desk lady

Miinukset: Everything!

Plussat: The rooms were very clean and protected us from Covid-19. The customer service was outstanding. I will for sure go back to this establishment.

Miinukset: Too bad the covid-19 did not let us obtain the full benefits the hotel had to offer.

Plussat: The staff was very nice, parking is easy, no extra fee for pets.

Miinukset: The couch had a suspicious stain on it but the rest of the room was clean.

Plussat: The rooms were really nice and the staff was excellent they were super great there was a mixup with one of my reservations they made it to Costa Mesa when I went over there and that place was horrible I didn’t even check in I just went back to the

Miinukset: A lot of homeless people and staying there wasn’t a real clean on the outside like the steps in the driveway and everything and then like at 12:30 and I could hear this girl arguing with somebody but besides that it was great customer service was e

Plussat: Liked that it was dog friendly and close to the freeway

Miinukset: The walls were paper thin and you could hear everything going on in the room beside us. When we pulled up, it looked as though a homeless couple had been staying at the hotel and had all of their stuff sprawled out on the lawn in front of our room. (Suitcases, a TV, random household appliances, etc.). It was very odd and unsettling and they made multiple comments to my boyfriend about his shoes. Very strange. He front desk didn’t do anything about it.

Plussat: The Quinta has been one of the main hotels I always come back to when needed. The prices are reasonable and the staff has always been great.

Plussat: Privacy. The staff was very good about honoring the do not disturb sign.

Miinukset: On the weekend they locked down the lobby and didn’t have enough parking for all the guests.

Plussat: Location, staff and room size

Miinukset: They stopped the breakfast (they give a small bag with a fruit, a cupcake, a cereal bar and oat) and housekeeping and had to use my mobile internet as hotspot because the hotel internet is terrible.

Plussat: Conveniently located

Miinukset: They did not have our reservation, and were not particularly helpful when it came to figuring out the situation.

Plussat: Cable TV was like being in the mid 90s again. Staff offered to send someone to assist me. No one ever showed up. WiFi was useless and none functioning. Will NEVER stay there again.

Plussat: The hotel was at least 3.5 stars as advertised and with a nice breakfast that was excellent

Miinukset: No

Plussat: Plenty of parking.

Plussat: Friendly staff. Free parking, wifi and continental breakfast!

Miinukset: None

Plussat: Breakfast was healthy . Convenient location,close to many places.Don't h

Miinukset: Don't have anything worth complaining.

Plussat: Nice friendly staff, convenient to local stores, restaurants, foods and markets.

Miinukset: The breakfast was not as advertised, due to the regulations of Covid-19, their breakfast options were very limited. But breakfast was offered with oatmeal, fruits, and granola bar every morning. Gym and pool on site was closed during my stay.

Plussat: Very nice rooms and breakfast was delicious. The landscape was beautiful.

Miinukset: Someone rang our room 4 times in our 2 night stay. Once the first night at 11:38pm and then 3 times the next night/early morning. It woke us up every time. Very unpleasant when trying to get a good nights sleep.

Plussat: Very clean. Spacious room. We had a room right near the street. So car noise is a bit sucky. The girls at the breakfast bar where ABSOLUTELY AMAZING. THE BREAKFAST WAS GREAT. Overall very satisfied. Highly recommend this hotel. STAY HERE.

Miinukset: Hotel rooms near street a bit noisy, but not the end of the world.

Plussat: Quiet,perfect for a vacation

Miinukset: Wall is quite thin. Can easily hear door slamming

Plussat: They were under construction and also using social distancing. Staff was friendly and helpful

Miinukset: Nothing

Miinukset: all the contrition

Plussat: Was close to fwy

Miinukset: Had to pay for parking per night. Had no choice because location is in an industrial and residential area and didn’t want to risk getting my car towed. They did give me a small parking discount. Bathtub was rusty near faucet (gross). Limited channels, pretty much just local channels.

Plussat: It was close to the airport.

Miinukset: The food was not good at all. There was hair on the bed when we first arrived. Parking is way overpriced.

Plussat: people were friendly. quick check in/check out. parking was relatively easy and location was perfect.

Miinukset: under construction but that's more of a timing issue.

Plussat: Evething

Plussat: The location.

Miinukset: The lack of room service for all three days of my stay. Phone in room didn't work and the shower water pressure was much too low. Majority of desk staff was great but a couple of them were kinda snarky. Wasn't told that I'd be changed for internet access

Plussat: I like how close it is to my dad

Miinukset: I hated a lot about this hotel!!! Like the stains of what looked like blood on the pull out couch and pull out couch bed. Also was not informed that mass construction was happening. No swimming pool no gym = pure sadness.

Plussat: Ceanliness

Miinukset: Yes that there are no refrigerator

Plussat: Staff was friendly and were very accommodating. king size bed was great and room was quiet and cozy.

Miinukset: The restroom could have been a lot cleaner especially the shower. dust build up in coffee machine was gross so i did not use it. I had to come back to the hotel to request my deposit back because they never returned it.

Plussat: The location was great. Close to everything I had planned to do on this trip.

Miinukset: Bathtub was rusty. The frig is leaky. The AC crapped out in our room. 77 degrees is not comfortable sleeping temperature for me.

Miinukset: Staff

Plussat: Great look, and friendly staff. Coffee was excellent

Miinukset: The food really wasn't good, and was terribly overpriced. $7 for oatmeal that bad? Ugh! Also, the location, while close to the airport, has no attractions within walking distance. Next time, I will try and find a hotel near "The District" in Tustin.

Plussat: Next to freeway and meeting site.

Miinukset: Difficult access.

Plussat: Free parking

Miinukset: Yes! People vaping in hotel lobby! Long strands of hair found on toilet when entering the room. Musty smell! Gap in door made it impossible to sleep

Plussat: Room was clean, no foul odors, bed was comfy and slept without any room disturbance.

Miinukset: Hotel is in a questionable area, air room conditioner was intermittent throughout the night and shower knobs were outdated and troublesome to operate.

Plussat: I did not like the stay it was an unsafe because some random person came in last nights 7/8/20 at the hotel asking for me and the person who was working night shift at the front desk called my Room at 1:30am, then when I did not answer. The front desk man came up to my room knocking at 1:55am. By the time I went to check who it was the person was gone. I called front desk about the disturbance and he let me know about a random stranger came to the hitel asking about me. l'm not from the area and the way this whole situation was handled is unacceptable. Why would the front desk leave his work of area to knock at my hotel room in the middle of the night? I will never stay there and it was unethical that the front desk would allow tell a random that I was at the hotel. Where is the confidentially in the hotel for their customers who stay there? I did not enjoy my one night there at

Plussat: Liked the clean look, good energy from staff as well.

Plussat: Good room, excellent pillows, restaurant and bar open until late.

Miinukset: Intermittent cable TV reception.

Plussat: Clean sheets

Miinukset: Free breakfast was only to some guest and not all so that didnt make me feel welcome

Plussat: Staff and restaurant food was great. Remote was not working properly and I reported it as soon I discovered it. Staff had it resolved in less than 5 minutes.

Miinukset: Silverfish in the bathroom was not cool.

Plussat: Great location for airport access

Miinukset: The room was dated and the shower head was broken. If we weren’t as tired as we were, we would have asked to change.

Plussat: Everything was great customer service and The beds were comfy

Miinukset: No for breakfast

Plussat: I like everything good quality good service and the most important thing is that they made me feel at home.

Miinukset: I like everything

Plussat: Good rate and good services

Miinukset: They offer good rate, including free parking, free breakfast, and free wifi.

Plussat: Their food has sticky stuff in the mouth

Miinukset: 3 if the front disk were nasty have deffirent agenda than serving the clients they be dirrrected by forign countries spies

Plussat: Total disappointment

Miinukset: The staff

Plussat: nice rooms

Miinukset: the staff was rude, uncooperative, and did not speak english very well

Plussat: Everything else was perfect. Thank you for the marvelous breakfast. I will be back soon.

Miinukset: Just heat the Jacuzzi up a little more!

Miinukset: NO room cleaning at all. the room onky gets clean when you check out!!!

Plussat: Good ice machine and parking

Miinukset: I stayed here for seven days and on the seventh day I had my niece visit and when I went to Extend my stay he told me I wasn’t allowed to because I had too much traffic but truth is they didn’t like the way my niece looked.

Plussat: It was very clean and I liked that the parking was very close to the room.

Miinukset: I didn’t like that it didn’t have a tub so the floor got wet when I showered.

Plussat: The size and

Miinukset: It was amazing location. I have no complaints really

Miinukset: Really bad customer service, the staff is really RUDE.

Plussat: Easy access to room

Miinukset: It's an older hotel so you have to expect some wear and tear to the rooms.

Plussat: Breakfast and cleanliness

Miinukset: People were smoking just in front of my room, AC not working properly, fitness room should open 24 hrs, shower not good little water was coming difficult to take bath.

Plussat: Friendly accommodating Front desk and Breakfast staff. Very clean well maintained functional room. Decent desk, chair and couch.

Miinukset: Outlets on table lighting lack enough clearance to connect normal size walwart power plugs. Toilet seat doesn't stay up,be prepared to catch it. Neighborhood got a bit loud with the explosives Saturday night/ Sunday Morn. Yard guys at 8am on Memorial Da

Plussat: It was an excellent experience and a place I would recommend to anyone wanting value, comfort, and great service

Miinukset: Nothing

Plussat: It was conveniently right off the freeway and between Irvine and Anaheim, which is where we also travelled to.

Miinukset: No.

Plussat: This place is fantastic! Close to the beach, Disneyland, and Angel Stadium. Nice rooms with all the amenities you want such as refrigerator, coffee maker, microwave, and great beds. The staff was exceptional, the pool area very nice, and the three stories with exterior hallways are easy to access. They also offer free parking and free breakfast which is always nice. I can't believe they can offer all this for such a small price.

Plussat: Quiet place, good for rest

Plussat: close to airport

Miinukset: breakfast staff slightly rude

Plussat: Sleeping in good bed and free wireless internet

Miinukset:

Plussat: All. I just came out of another bw in Anaheim and the difference was very important (though the price was lower). Staff & room were great.

Miinukset: Individual ac is always noisier than central, but the equipment of this hotel was probably the best in this category (efficient regulation and reasonable noise).I Thought it would be closer to the airport. Transportation to airport very early in the morning is not that easy.

Plussat:

Miinukset: breakfast

Plussat: The room was clean, comfortable and more than adequate for our neeeds. Breakfast was especially good.

Miinukset:

Plussat: The room.

Miinukset: The breakfast was not so good as I expected

Miinukset: Room was dirty. Ask for balcony got window room. No utensils Holes in walls Bathroom dirty Hair everywhere

Plussat: bed linen and towels tv did work

Miinukset: no pole in closet to hang clothes or hangers only a third roll of toilet paper cups for coffee and water were not wrapped window to outside parking lot was broken and lock would not engage, so there was a lot of freeway traffic noise all night had repeated problems entering the room with room key bathroom and living areas were not clean completely no breakfast (should not be included in price of room when booking)

Plussat: Nothing be careful its bad read the bad part but this is also the bad part. They say they are cleaning for the covid. Not true not at all

Miinukset: a lot of drugs around that hotel. the Manager why how and when did he become a GM. Went to use the computer it didn't work and was treated like I was one of your drug people in the parking lot. Printer didn't work Crack pipe stuck in printer

Plussat: The room was great

Miinukset: Staff was not friendly, parking lot really not safe Late at night

Plussat: bed was comfy but the refrigerator was not working at all. we had put milk in there and it went bad. the parking it was ridiculous. Went had to circle the parking lot for a good half an hour or more to park. Breakfast I never get to have because its only from 7 - 9 to early for me. I am busy with morning meeting and cant get there on time for it.

Miinukset: bed was comfy but the refrigerator was not working at all. we had put milk in there and it went bad. the parking it was ridiculous. Went had to circle the parking lot for a good half an hour or more to park. Breakfast I never get to have because its only from 7 - 9 to early for me. I am busy with morning meeting and cant get there on time for it .

Plussat: Breakfast

Miinukset: There was cockroaches in my room every where and they should have compensated me a new room and another night free like every other hotel instead they were rude and there was people fighting right in front of my door all hours of the night!

Plussat: Great place

Miinukset: It was great

Plussat: Location and view from the room

Miinukset: lower the price because they're not offering the breakfast buffet like usual and that's what most people like about Embassy Suites

Plussat: Very disappointed. Did not get the room I paid for.

Miinukset: Everything!!!!

Plussat: It’s a good place we’re to stay and relax

Miinukset: That when the gave me my refund back it wasn’t all the amount

Plussat: Room size

Miinukset: we booked a premium room which was supposed to have robes premium toiletries and balcony. This room was exactly the same as standard rooms that cost less. The shower took 30 minutes to get hot water there were no robes no toiletries. Parking was terrible

Plussat: Convenient to our destination for this trip.

Miinukset: Definitely not at 3.5 star hotel! Lobby is nice. Rooms are ok. We can smell cigarette smoke all the time. The air conditioner is set to freezing. The room smells really weird when you walk in the door. The water was shut off for a few hours with no notice

Plussat: The atmosphere and decor are excellent. The staff was very helpful in meeting my needs. Overall, a great stay and experience.. Thank you

Miinukset: The elevators need some upgrading. I think they are very slow . I also think that the toilet and shower drains were very slow.

Plussat: Fast easy check in

Miinukset: The air conditioner didnt really work

Plussat: LOCATION

Miinukset: I did not like the fact, that when I asked if a king bed was available, the lady at the front desk said it would be $25 extra. Please remember that the hotel was only about 25% full. I thought she should have been happy I was staying there.

Plussat: Excellent

Miinukset: Excellent

Plussat: The room wasn’t ready for visitors.

Plussat: It was so cozy

Plussat: Solid older hotel. Clean good location

Plussat: The pond that you can walk around to in the morning. Fast response of the staff

Miinukset: Flat sheets that covered the dirty blanket. Pillow quality Rug looks very dirty

Miinukset: Staff was rude. Parking was extra, WiFi was extra.

Plussat: Location is close to south coast plaza, freeway and airport.

Miinukset: It did not include the refrigerator and microwave that was advertised on the site.

Plussat: nothing really special

Miinukset: na

Plussat: Great location. Nice area. in a very nice large commercial office complex. Convenient location. Good Price

Miinukset: This Hotel is a little dingy. Smells funky, stale, musty. The Lobby's & common areas have been remodeled. The Rooms have been partially remodeled but not fully remodeled. It looks like this hotel was built in the 60's it shows. They charge for parking.

Plussat: The sheets were comfortable. The is a nice view of the pond out front of the property. It eased relatively quiet in the hotel. The property is just off the freeway, with a small shopping center nearby.

Miinukset: Unexpected "parking fees", rude management, the parking lot was in serious disrepair - my girlfriend fell because of the cracked and jagged concrete, there was homeless people sleeping in the lobby at times, there was no fridge in the room, no way to keep any food.

Plussat: The room was very comfortable and clean, everything was fine.

Miinukset: no

Plussat: It had a pool.

Miinukset: The front desk receptionist was rude and unprofessional and d not allow my friend to check in. I made the reservation and paid  for her stay. I contacted the front desk prior to her arrival  to arrange This and employee wass fine. She was unable

Plussat: The rooms are cozy and clean.

Miinukset: Staff were atrocious! They weren't just rude, they were cruel!!! The man at the front desk tomented us for hours, threatening us, all for a deposit that we had already paid. It turns out, he charged my card a second time. It was to some account in Poland.

Plussat: The staff was friendly and gave you what you needed. The bed was comfortable and the room was big.

Miinukset: Didn't like that the parking spot in the back had random people hanging out outside, a lot of people smoking. The neighbors were pretty loud and our door kept getting hit by branch bits.The bathroom door would get stuck since its old so you had to leave it semi open. Also didn't like how they took part of the payment in the beginning instead of all of it. And then the rest of the payment would get accumulated afterwards.

Plussat: The employee at the front desk was extremely helpful and was the best part of our experience. She was polite and had a very good attitude. Can’t remember her name, but believe she worked the night shift.

Miinukset: We understand the hotel was understaffed, but never had our room cleaned even after submitting a request. Some of the residence were loud and smoking marijuana and cigarettes that we could smell. Also sounded like there was some sort of confrontation?

Plussat: The location.

Miinukset: I STILL HAVE NOT RECEIVED MY SECURITY DEPOSIT AND ITS BEEN 5 DAYS!

Plussat: Location and rooms are comfy.

Plussat: I liked nothing about this hotel. I almost left it was so bad.

Miinukset: I didn’t like the filth. The lobby was strewn with litter, the line of guests was long, and here during the COVID-19 pandemic, the gentleman checking in guests wore no mask. Food clung to his unshaven face. Room was dirty, worn, and un-stocked.

Miinukset: Very loud. At night it sound it like someone was hammering the wall. Alot of activity in the parking place doesnt make you feel safe.

Plussat: There was plenty of parking. Plenty of food places to choose from.

Miinukset: I was very disappointed with the room I was given. First, I couldn't find my room because of the instructions I was given from the from desk. When I got to my room the door wouldn't open. I had too legit push on the door hard cause it would stick. When I got in the room there was a smell too it. As I began to unpack and settle in, I noticed there were stains on the chair and lamp shades. While in the bathroom I saw that the sliding door was broken. It was off of the hinge and was very beat up and damaged already. I tried too see if I could slightly close it and when I did, dust and paint chips fell on my face and clothing. There were some gnats flying around in the room and the bathroom. When I turn the AC on, the air out of a smell to it from the AC unit. I had to actually sprayed some of my own perfume to just dilute the smell. Finally I decided to take a bath, and when I did fill out the tub it slowly leak and I had to refill at about four to five times.The people above me where very loud and stomping around. Lastly, I had left my soda on dresser and the morning I was checking out, there was a ROACH crawling on it. Honestly whenever I travel, I don't ever complain about my room because normally my visits too hotels are very nice and relaxing, however; this has too be one of the most unpleasant stays I have EVER HAD. 90 dollars a night I would expect more. Sadly, I will not come back or tell people about this place.

Plussat: Clean, spacious room. Great location but

Miinukset: The blonde at the front desk needs to work on her customer service skills. If you don’t have good customer service don’t work in the hotel industry! I’ve been a guest services manager for many years and you can tell she hates her job! Also, I called ahead and was told the shuttle was running but on day of arrival was told it was not. Post something or email guests letting them know the shuttle isn’t running due to Covid! That’s why I picked this hotel. Also let guests know that the pool was shut down. Send an email or post it on ur website or perhaps when I called those two times let the guests know it’s closed!

Miinukset: said they had breakfast and they didnt, gave us a room that someone was smoking marjuana in and than homeless people outside r room and they did nothing to help

Plussat: Breakfast was handed to you in a grocery bag. Got a low-grade muffin (I think blueberry) and then a Dole fruit cup, with a tiny OJ carton. Last day they were out of everything except muffins. I asked for another one to make up for missing fruit, she said... NO. I am 100 lbs and that breakfast was the Low standard rating

Miinukset: I asked if they had specials for ANOTHER week stay. They said they would try, I got back on a sticky note.... THE NEXT WEEK STAY WAS MORE $$$$$ than what I was paying. Bummer on their Customer Care, I would have stayed a week, if only they took alittle time -- to make it worth my low single woman budget

Plussat: We enjoyed the comfortable bed, the clean room and the good service.

Miinukset: The stay for one night was perfect. We enjoyed our stay and we would like to stay there again in the future.

Plussat: Everything, but most of all, Kathy, the receptionist.

Plussat: Very simple

Miinukset: No hot tub.

Plussat: Great location

Miinukset: No microwave in the rooms

Plussat: It was close to area I needed to be in.

Miinukset: The rooms were old. It smelled funny. Our shower was not working. It took 10 minutes for the water to warm up from ice cold to luke warm, then while showering it became extremely hot to ice cold every other second. It was frustrating trying to take a shower.

Plussat: Nice place and amenities.

Miinukset: The air conditioner leaked and left a large pool of water in our room. It mildly smelled and I got my only pair of socks wet (which just felt gross on a hotel floor j expectedly).

Plussat: Everyone gave very good service

Plussat: Room was clean. Bed was comfortable. Lobby was nice. Staff were friendly and helpful. No complaints.

Miinukset: None.

Plussat: Clean place and great location.

Miinukset: No microwave in room and slow (free) wifi.

Plussat: The manager in charge is very rude wen I told her my card was not working It was taking long to open the door when I was telling her she just said OK she did Not apologize she didn’t Offer to make the situation better I will never stay in this hotel again

Miinukset: The staff didn’t make you feel welcome

Plussat: Nice staff

Miinukset: You want to charge 10.00 per night to park?? In 2020 Coronavirus? That’s a scam and you know it. Won’t stay again. You’re ripping people off who lost their jobs. The company won’t survive lying about daily pricing. People are stupid. Good Luck

Plussat: After all the mix up, we were treated very kindly and we were well taken care of and I appreciate them for that.

Miinukset: When we first arrived there was a huge mix up and I was locked out of my room with my husband's diabetes medication. After being humiliated because the worker messed up, it was then the lead person who took charge and apologized unlike the customer service associate who argued with me in front of customers. So it was very embarrassing and I did nothing wrong. The lead gave me new keys and accommodated me by upgrading my family to a sweet on them, along with free breakfast. So I am very thankful that the lead stepped in because we live 4 hours away and we had nowhere else to go.

Plussat: Overall if I just wanted to stay a night and find anything then it was an ok stay . I would not say I have complains but some things or policies makes it feel cheap . Eg . You have to ask for a lotion . Also there was no hot tub by the pool .

Miinukset: Reception area was the high light for the hotel

Plussat: the bed is comfy

Plussat: Center of where I needed to be in a decent area

Miinukset: No breakfast available and very over priced with parking fees. Beds were very uncomfortable I had two in my room and didn't sleep well

Plussat: Customer service was the best & I got a great deal & free parking ! I would have given them a 10 if all was normal ( corona pandemic) . I got a 4th floor room with pool view & loved it couch was nice .

Miinukset: Gym , pool are closed now due to pandemic & king bed was old & not comfortable . No bath tub

Plussat: The location. It was easy to get to places from this hotel. Very nice in a city full of traffic!

Plussat: Good customer service

Miinukset: The bathroom did not have an air vent.

Plussat: Rooms were nice; a little outdated but comfortable. Elevators were insanely slow but not the end of the world. Staff was very nice and attentive. Cafe food was good and location was great. Tv was small but again not end of world.

Plussat: Staff are great. Close to every place I needed to go. Good experience

Plussat: Great Staff and hotel

Miinukset: nope.

Plussat: The location was good.

Miinukset: Room was cramped, shower does not have adjustable temperature, bathroom does not have ventalation, beddig was itchy, couch was dirty, parking was challenging and expensive.

Plussat: I like that the room had a couch to sit on. The bed was very comfortable. The bathroom and shower were outstanding. I liked how there are stations to sit at with individual tvs located on the first floor. There was a continental breakfast offer

Miinukset: No

Plussat: Great

Miinukset: Clean

Plussat: price

Miinukset: under construction and no microwave in room.

Plussat: Location and completely furnished

Miinukset: No pool

Plussat: Location

Plussat: The largeroom for the price

Miinukset: I mislead regarding the price listed online. The price listing shown two room for the same room. It listed ---- per night for 1br suite then it listed --- per night for luxury 1 br suite. They both were the same per the hotel clerk. I was charge

Plussat: The comfort of the bed

Plussat: Location

Miinukset: Not having a handicap accessible room available

Plussat: room and bed---very comfortable

Miinukset: the heating system, hard to understand on how to use.

Plussat: Everything. Super clean, not missing anything. Bed was unreal....

Miinukset: Nada

Plussat: Everything was great 👍 I was hopping if i could get a better price then I could afford to stay there for more days! ☺️

Plussat: Rooms are a great size and very comfortable very clean. Great place to stay when we go to Disneyland.

Plussat: Very well fitted room with a fully functional kitchenette, a desk area and a good size bathroom. Decent quality finishes . Clean sheets and fairly comfortable bed. Centrally located next to Tustin Legacy .

Miinukset: Fridge was really loud and kept us up through the night. Pictures show a newer fridge - this unit had an older (probably refurbished one) - NOT GOOD. There where two setts of dishes and silverware , however there was only one desk chair. No alternate option. Not good if two people are staying and eating together. Bed is a bit tight for 2 persons. Maybe these units are designed for a single person... However the add and price is based on double occupancy... ?!?

Plussat: Location was very convenient to a lot of stores and restaurants. Great for taking walks during the day.

Miinukset: Our room had a slight smell of old food that would not dissipate.

Plussat: Overall, they covered all the bases

Miinukset: No - it was an excellent value for the money spent

Plussat: I liked the additional free things like the movie rentals. The staff was extremely friendly as well.

Miinukset: At one point I had to wait a while for an employee to come to the front desk.

Plussat: The company I was with.

Miinukset: Their floors were very dirty and the hand held shower holder would not tighten up for it to position it where you wanted it....

Miinukset: 1- the building they put me in ...the first night they were doing some kind of construction inside the hall way till 3 a.m. !!! laughing singing talking loud . there was no chair snide the room ..took them 5 times calling and 2 hours before they brought one !!!. 2- in front of the door where i had to enter my building " D" always bunch of people smoking ...drinking ..laying right in front of the door . i am not even sure if they were the resident of the Hotel !!!. and the hall way

Plussat: Great room for the price.

Miinukset: Yes, unprofessional employees. I and my son stayed in a suite for 2 days, and were later accused of writing graffiti on a mirror. I am a 68 year old retired English teacher and my son is a 33 years old, and the accusation is absurd.

Plussat: The space it had

Miinukset: N/a

Plussat: Nothing really

Miinukset: that had homeless all over the property and it was something that was going on all night all. From what I could see it looked like they had drug deals going down in there parking area.

Miinukset: The fact that check out wasn't noon and at 9 o'clock in the morning they come knocking on my door and tell me I need to get out now because they need it clean it because they have more important guess covenant I thought that was very rude

Plussat: The staff very helpful they got my room ready for me fast very nice staff

Plussat: Customer service

Miinukset: I booked for a non smoking room and smelled a lot of cigarettes, tv remote didn't work and the toilet was clogged

Plussat: Staff and location

Miinukset: Nope

Plussat: The staff is amazing the rooms are nice.

Plussat: Nothing super trashy

Miinukset: It was filled with bums and it smelled really really bad

Plussat: The location was easy and good for me because I work near by.

Plussat: The hotel's location and price were the reasons I chose it. Location was the prime factor and was excellent for where I was visiting (a nearby hospital).

Miinukset: I didn't like that the hotel displayed a large sign indicating a nightly price of less than I was paying.

Miinukset: I felt an environment not too safe. The doors to enter in the building was never closed. One sees people walking around doing nothing. I stayed in the block D.

Plussat: the air conditioning worked really well. since we arrived late at night and left early in the morning, the air conditioning and mattresses were our major concerns. both were great.

Plussat: I really liked that the price was reasonable, the staff was friendly, and the room was clean.

Miinukset: The only thing that I didn't like was the bed was kind of uncomfortable to my boyfriend. I didn't mind the bed, but his back hurt after sleeping on it for three nights.

Plussat: Unfortunately we only arrived after 23:00pm and left at 9:00am, so it was merely a stop over. The room was more than adequate for our needs, and would not hesitate to use or recommend the facility again.

Plussat: Great staff, breakfast not that great, you can tell the building is old, our bathroom light went out, the bathtub looked a little black at the bottom, and there was spots on our ceiling, but very nice people and great location

Miinukset: Couldn't use card key to go in the side door

Plussat: Recently renovated. Nice rooms.

Miinukset: Air conditioner was not able to control temperature of the room. It was 85 when we arrived and it took over 12 hours with the windows open to get the room to a comfortable temp. Sleep was not good the first night due to the warm room.

Plussat: breakfast, convenient location

Miinukset: rude staff, dirty and extremely smelly room, noise

Plussat: I like the size of the rooms there

Miinukset: I didn’t like that the front desk had to come open the doors every time someone came in or out. I didn’t like the parking charges.

Plussat: Very pretty and clean. Awesome and helpful staff.

Miinukset: N/A

Plussat: Drugs everywhere

Miinukset: Bums every where

Miinukset: Room was outdated and not clean especially the bathroom. Light had bugs in it. Air vent was dirty and dirt or what looked like dandruff was all over shelf holding towels and blow dryer. Water on bathroom floor leaking from somewhere??

Plussat: Very friendly and helpful staff. Great location. Free breakfast. Room is spacious.

Miinukset: Under renovation.

Plussat: The bed was fine, the environmental system worked fine. Fairly quiet.

Miinukset: Most of the lights in the room (both of the floor lamps and the bedside lamps) didn't work; only the desk light, the bathroom lights, and the entry light were functional. No bathroom fan. No coffee maker, but there was a microwave and fridge. Several electrical outlets didn't work.

Plussat: The cleanliness and staff.

Plussat: The property was really easy to find, and was close to fast food places that’s made it easy to find something to eat. The staff was very friendly and helpful. The room was very clean and super comfy; felt like I was home.

Miinukset: The AC didn’t extend into the room, so it was a little hot. Plus, our bed felt like it might have been broken.

Plussat: Looks nice from the street.

Miinukset: Mold on the fixtures. Tiny tv. Small towels. Broken toilet seat. No breakfast of any kind.

Plussat: Location

Plussat: I like the staff and easy check in process. And how they have smoking units. Location is convenient. Noise from freeway

Plussat: Excelente customer service. The young lady that speaks Spanish I think her name not sure. But very nice and helpful.

Miinukset: Beds very dirty dog or somebody hair all over the white cover of the bed nasty. I asked for a new one they did not have any.

Plussat: nothing

Miinukset: Ants in the basin and bathroom area. Nasty Staff very unfriendly. Don't Stay here. Over priced. Bad access to upper floors rooms from elevator with luggage cart to room.

Plussat: Very clean and alot of space

Miinukset: The area and guest

Plussat: How it's so simple to check in. No deposit needed. Also very friendly

Miinukset: No

Plussat: Nice and quick check in

Miinukset: No food

Plussat: Location

Miinukset: They forgot to turn over the room, it was not clean

Plussat: The only positive thing was they excepted my early check in request.

Miinukset: From the filthiness and roach infested rooms to the noise and evidence of drug use around the property i do not recommend amyone stay here it was my last resort seeing as i lost my bebit card and they except cash

Plussat: That it was very private and quite

Miinukset: The rooms need to be updated and the rooms should be kept clean. I literally wiped everything down with bleach because u can tell it was dirty.

Plussat: Terrible!

Miinukset: Not very clean, terrible beds, staff rude and uunwilling to help, room smelled bathroom dirty and tub was so filthy

Plussat: Quick and easy check in

Miinukset: There was a big that may have been a bed bug

Plussat: The location was close.

Miinukset: One word - little brown cockroaches. Oh, that's three words. I got more than I was expecting too.

Plussat: The pool

Plussat: Good tv channels cr

Miinukset: Crackhead next door woke up to cops outside in the hallway banging on the door

Miinukset: No irons in the rooms and no shampoos, conditioner and hand cream. Cheap tasting coffee nothing else

Plussat: Nothing. Don't stay here.

Miinukset: Manager cancel our reservation without any reason. We were left stranded in the night and he didn’t had any curtsey to apologize or help to find us alternate accommodation. Very unprofessional.

Plussat: From reserving a room to the hospitality of the staff and a comfortable room. Everything was excellent!

Miinukset: Socket's should be in a better place to charge phones.

Plussat: The staff was friendly and quick. The location was a short Uber ride away from nice restaurants and bars.

Miinukset: I ended up with a smoking room, they said it was all they had. The room was basic, which is expected for a Motel 6 but it was overpriced even for a Saturday. The room smelled badly of cigarette smoke as did the bed cover that had burns on it as well.

Miinukset: They had roaches

Miinukset: Everything

Miinukset: homeless kept coming onsite (at the pool) begging for money

Plussat: The location

Miinukset: I swear to God I killed 2 cockroaches once I opened the door after checking-in and another once I closed the bathroom door. I liked a lot when I read behind the bathroom door that “Customer Safety Is Not Our Responsibly” !!

Plussat: Great service, friendly, clean room, very spacious, near a bunch of restaurants, gas stations, and freeway.

Miinukset: I don't like that they charge your card first when you make the reservation.

Miinukset: Dirty towels

Plussat: Easy accessible parking comfortable beds and clean bathrooms

Miinukset: I wish there was a continental breakfast

Plussat: Good value for the dollar. Reasonably clean and friendly.

Plussat: nothing

Miinukset: everything

Plussat: There was nothing I liked besides the housekeeper

Miinukset: The front manager was not only unhelpful but rude there was no late checkout I had to pay for my remote control and my tv still did not work for the first night and I was still charged after requesting that I be credited because I was unable to use the remote. They finally with a great deal of noise on their part came to my room and fixed the tv. The atmosphere outside scared me I felt like I was unsafe and my belongings in my car and my car itself was unsafe after the first night I just wanted to leave but couldn't get my money back and couldn't afford to go elsewhere. This place in general was dirty, and scary and the employees that run the front end are rude and can barely speak English. I trusted kyack to not have crack hotels on its lists and I was sorely mistaken. I will not make that mistake again!

Plussat: Kitchenette

Miinukset: They were as rude and unfriendly and down right cold hearted as it comes.to start it off my mom used her credit card to book room and I gave her cash .the occupants were to be my wife me and 6 year old son.three days into our stay while I was a work my wife and son demagnitized there room key while swimming.manager would not rekey her card and made our small child freeze for four hours while my mom finally got there to get key. Then on check out day I was at work and they denied her a late check out and made them sit outside with all our belongings in the cold I arrived at 1145 to get them and they didn't even need the room it was still uncleaned

Miinukset: That there’s a strip club across the street. Prostitution living in the hotel.

Plussat: We saw bad and good reviews, so we were not sure about the place, it said it was remodel and we gave it a shot. And we had a good experience. Rooms look pretty clean and for a good price.

Miinukset: The neighborhood is not the best, but we had no problem with anybody inside or outside the motel.

Plussat: Everything was good

Miinukset: Strangers

Plussat: The room was clean & room service was kind and professional.

Miinukset: The "free breakfast" they advertise was just cereal, some hard bagels, white bread and stale mini muffins. NOT happy about that. They don't stock up the rooms with enough towels in the bathrooms.

Plussat: The best bed was comfortable , quiet, and decent for its price.

Miinukset: Their was a stain on the sheets but nothing too big, sucks that their wasn't any good channels on TV

Plussat: Jetted tub was great. Room was clean. Quiet.

Plussat: Location

Miinukset: The beds were really firm

Plussat: Location

Miinukset: Very dirty, odor, not what you see in the advertisement, trash from previous people, hair in blankets, stains and holes in fitted sheets, nothing was prepare before arrival

Plussat: The place went above our expectations! Thank you!

Miinukset: None

Plussat: Room was a great value for the price. Location was close to desired places. Staff was courteous.

Plussat: Tile floor. Clean.

Plussat: Not much

Miinukset: No Kleenex, no hair dryer, no phone, bad wifi, super dirty towels (visible dirt stains), no blanket or comforter (two thin sheets only), really uncomfortable bed and pillows

Plussat: Nothing

Miinukset: Everything. From the moment we walked in nothing seemed right. From the filthy bathroom floors to the bare walls and hard as rock beds. What was evenough better was when we attempted to use the cooler or heater we were overwhelmed with the smell of urine.

Plussat: I though the staff was very kind, frendly

Miinukset: When I returned for my 2nd night stay, my bed unmade, trash full, used towels, still on the floor, I made the bed and emptied the trashbag myself

Plussat: The room and facility were clean. The location is good enough to go to main street. The staffs were very nice! It is a good place to stay with small amount of money!

Plussat: Was uncomfortable bcuz of the people hanging out in there cars in the parking lot

Miinukset: Not to happy about the room sheets had not been changed, hair on the bed disgusted. I will never stay there again

Plussat: Nothing

Miinukset: Bad people

Plussat: Location was convenient.

Miinukset: The lighting in the room was horrible. The wi-if is not secure and therefore I couldn’t open my browser to use it, rendering it useless. The room I was in was especially noisy.

Plussat: everything was nice. I liked the room and the bed was comfortable. Great Location also.

Miinukset: Nothing

Miinukset: This place was disgusting. The room smelled terrible, sheets were unchganged, wifi, refrigerator and TV did not work. Never coming back and you shouldn't stay here.

Plussat: They have pool, and is so close forme my parents

Miinukset: The mattress, my back hurts but next time I can ask before check in thanks!

Plussat: Nothing

Plussat: The channels on the TV only

Miinukset: No wifi and poor customer service

Plussat: Nice staff

Miinukset: Nothing

Plussat: We weren’t able to stay in the room it was so awful

Miinukset: The room smelled terrible and was very dirty . The tub water smelled like fish

Plussat: Spa bath tub is great. Lots of movie channel.

Miinukset: No breakfast included.

Plussat: Affordable

Miinukset: The WiFi did not work in my room. There was a light broken in my bathroom and the hair dryer didn’t work. The beds are not particularly comfortable.

Plussat: All in all it was a very nice place to stay at except for the bugs I tried to carry you away at night cockroaches and stuff like that I had to do my bags and stuff and bomb them in the car before I bring him home

Miinukset: I didn't mind the motel actually at all the problem was the Cockroaches trying to carry you away at night they get rid of it it would be a very nice motels to stay at for the value

Plussat: There was nothing that I liked about this place.

Miinukset: The towels had stains on them. The showers was dirty and filled with spider webs. The beds had a strong odor of smoke. The comforters had cigarette burns. TV reception and picture was very poor quality. No complementary toiletries. No iron or ironing board. Light switches were broken. Staff was unfriendly and snobbish.