Golden Court Hotel

The aircon was functioning very well. Bed was also very comfortable.

The shower was not satisfactory, the water pressure was very low, there was no pump. The confirmation mentioned price inclusive of breakfast but no breakfast was provided. When I asked, they say no breakfast will be served as the breakfast area was closed indefinitely. When I asked whether any refund for breakfast would be provided, they say no because breakfast is free. Actually, the promotional details of the room should say breakfast is complementary, instead of saying price inclusive of breakfast. I would definitely ask for refund for breakfast not served as I have the idea that the price paid was inclusive of breakfast. There was no housekeeping on the next day.

Everything was good. Should improve service bcz when I requested to check my room TV wasn't working at reception nobody turn out to check that was quite disappointing other than that it's good value for money.

Service & employee

at first the staff(man) was giving me the right room with the price according to my reservation, then another staff (women) came by and took over, said that all the room were fully booked and we need to pay extra for another room. this was due to the weekend price and another extra for deposit whereby it do not mention while booking in progress. argued for a few minutes and i surrendered because already tired and out of energy and time to find another place. other than that the sheet been used to cover the bed were so bad. im disappointed