Kiiruna hotellia

Plussat: The situation

Miinukset: The room hasn’t got windows!!! There was in the basement

Plussat: Loistava aamiainen, sijainti hyvä.

Miinukset: Sauna tila olisi voinut olla siistimpi.

Plussat: Hyvät yöunet, mukavan kokoinen huone. Rauhallista. We really slept well here!

Plussat: Todella hyvä sänky ja hiljaista, joten nukuimme oikein makoisasti. Aamiainen yllätti, tarjolla oli monenmoista.

Miinukset: Toisen vuoteen lukulamppu ei toiminut.

Plussat: The receptionist girl in the evenings (I forgot her name) recommended me a place where I could find moose, and she was right, I took great photos of them! Thank you!

Plussat: Bed is very comfortable so that I had a sleep for 17 hours, took twice shower and watched TV for BBC world news. The receptor is very handsome.

Plussat: Breakfast, friendly staff

Miinukset: Someone help themselves from our food ( other guests), but otherwise very good experience.

Plussat: Sijainti lähellä linja-autoasemaa. Alakerrassa oleva ravintola laadukas. Kaksi huoneeni vuodetta kolmesta hyvässä kunnossa. Oman kerrokseni suihku- ja toilettitilat olivat hyväkuntoisia. Ravintolan henkilökunta palvelee myös hotelliasiakkaita. Henkilökunta lämmitti toivomuksestani saunan sunnuntai-aamupäivälle. Kohteessa pyykinpesumahdollisuus. Runsas aamiainen.

Miinukset: Yksi huoneeni vuoteista oli huonokuntoinen. Lämpölamppujen alle sijoitetut aamiaistarpeet olivat aika lailla kuivuneita aamiaisajan loppupuolella.

Plussat: Amazing location, great beds for short stay, amazing restaurant and food

Plussat: Bar & restaurant, close to old church, close to city center...

Plussat: Amazing restaurant. Lunch was only 95 sek, coffee and juice incl. nice guest kitchen too with everything you need.

Plussat: Hyvä ravintola ja erittäin monipuolinen aamiainen. Hyvät sängyt nukkua.

Plussat: Sauna was so amazing

Miinukset: the room was little bit dark

Plussat: En juuri mistään tällä kertaa tässä hotellissa. Vastasin hotellin omaan tiedusteluun erikseen.

Miinukset: Aamiainen todella heikkotasoinen. Hissin toiminta kyseenalainen, kulki kuinka itse halusi.......

Miinukset: Bathroom was very small, toilet was tucked under sink. Shower was just next to sink and water splashed all over the floor. Very uncomfortable. Room was small and old.

Plussat: Right in the heart of Kiruna, awesome location. Breakfast was good

Miinukset: Some areas of the hotel were a bit dated.

Plussat: Aamiainen oli parasta hotellissa. Se oli varsin monipuolinen.

Miinukset: Hotellirakennusta ei ilmeisesti ole uudistettu vuosikymmeniin. Enää sitä ei varmaan kannata remontoida, koska se joutunee purettavaksi, kun Kiirunan kaupunki muuttaa uuteen paikkaan. Huoneessa oli tila minibaarille, mutta minibaaria ei ollut. Ilmeisesti se oli rikkoutunut ja uutta ei oltu viitsitty hankkia.

Plussat: View over midnight sun until after 23:00, full overview over LKABs mine with all traffic, good breakfast, twin beds (detached if you wanted)

Miinukset: Slow elevator (only one!), COVID restrictions, hotel will be demolished in 2021

Plussat: Aamiainen ja illallis alacarte

Miinukset: Kulkukortti ei aina toiminut

Plussat: Aamiainen loistava. Sijainti hyvä. Autopaikoitus sekava.

Miinukset: Äänieristys puutteellinen.

Plussat: Very good breakfast, and a very beautiful view on the top floor.

Plussat: Well tempered rooms. Well working hot water. Bar in main building. Very good breakfast!

Miinukset: Rented a 4 bed cabin, expected it to have two separate bedrooms instead of two of the beds in the "living room".

Plussat: Excellent food!! Breakfast is really good! For lunch and dinner they have local food and everything is so fresh and tasty! Room was comfortable, very clear and warm, with a great view! Activities are well organized. We did snow shoe and it was great! Hotel facilities count on ski slopes and areas for hiking with awesome views/ We will definitely come back!

Miinukset: Nothing.

Plussat: Peace and quiet of Lapland. It had nothing to do with hotel guys effort.

Miinukset: For a 3 day stay, they did not change the towels, sheets or even dirty cups. The bathroom was smelly, and the door needed to be lifted to be closed. The curtains were only halfway dark. And I was there in summer, so barely could sleep. And it gets hot, and there was no fan but they gave warm quilt ( in case we wanted a sauna while sleeping ). Never refilled the coffee and tea sachets, breakfast was strictly in room, so they packed the breakfast by 6pm already, dry bread with butter and cheese slices and packed 200ml juice. Reason given was - due to Covid. But every day they had lunch at the restaurant , and a buffet dinner at the same place. If it was not for some great people at reception, I would give it zero. The only reason anyone goes there probably is because it's close to midnight sun trail. I will not go there again.

Plussat: Siisti ja hyvä aamupala.

Miinukset: Varasimme bookin.comin kautta ja kohdetta markkinoitiin ”huone näköalalla” ja näköala oli seuraavan rakennuksen seinä. Tämä lannisti tunnelmaa, koska olin maksamallani hinnalla kuvitellut saavani myös näköalan. Huoneiden väliseinät eivät juurikaan eristäneet ääniä, onneksi naapurit menivät myös ajoissa nukkumaan ja olivat suht hiljaisia.

Plussat: Great place for a stay in Kiruna, good parking in front of the cottage, not really much to complain about, beside the beds are too soft

Miinukset: Beds too soft

Plussat: Ideally located in walking distance from the town but feels like a countryside location. Delicious - albeit expensive - dinners and good breakfast. Helpful staff.

Miinukset: The cabins are quite small; they fit four people but two have to sleep in the main room, so no privacy

Plussat: Breakfast is reasonably good. Upon check In, staff could be more voluntary in offering information on what to do, Aurora hunt etc....

Miinukset: The phone in the chalet has not worked for us twice, we stayed at Camp Ripan no.26 on the way to Abisko and no. 44 on the way back from Abisko. It is too complicated. No 44 also has a sewage smell emitting from the floor traps or toilet bowl, we are not sure. The steps of the chalets is in not convenient for my old mum. In most of the hotels, when you have an elderly with a walking stick, the people are very attentive like the ones we had in Abisko but Camp Ripan tends to be quite nonchalant about it. The staff are friendly and if you ask questions, they will reply. If you don’t, then you are expected to notice the information on the wall and the customers are also expected to read A to Z and do self discovery, there is no heart and soul in the job. From a sales and marketing director of hospitality, the passion is lacking in my opinion. The staff are “cold” and not opened.

Plussat: the room/cabin is large for just two beds and very little else. The view from this elevated location above the town is good.

Miinukset: breakfast - a packed meal with stale bread, and no cutlery. Instant coffee. A rather poor Covid-19 substitute for a breakfast buffet, fresh bread and the same things in the restaurant had been a lot more acceptable. The room/cabin - mirror in the bathroom was mounted so low that even I would need to stoop to see my face in it, and I'm not tall. The toilet roll holder was hanging loose on one (of presumably two) screw. Ventilation was very poor considering the very hot weather during our visit.

Plussat: The breakfast was excellent, and the cabin was well maintained and spotlessly clean. The small kitchenette was well stocked and the full size fridge was a plus. Allergen friendly options at breakfast were a bonus.

Miinukset: We were a little disappointed that the spa (although reduced price for guests) was not included in the price of the stay, especially as the time slots had to be booked and were limited length. There was some confusion over taxi booking which ended up very costly.

Plussat: Location

Miinukset: No Room service, poor breakfast

Plussat: Monipuolinen aamiainen

Plussat: Yllätti positiivisesti. Rauhallinen ja siisti. Erityiskiitos ravintolalle.

Plussat: clean ,good service, very good

Miinukset:

Plussat: My room was very spacious and comfortable. The staff was pleasant and very helpful.

Plussat: The room was very clean and well cared for. The facilities were what we were looking for and the price was right. The staff were incredibly helpful and their assistance was invaluable.

Miinukset: It was disappointing the pool was closed, but otherwise a pleasant stay.

Plussat: Rauhallinen paikka.

Miinukset: Esittelyn teksti hotellin ikkunoista avautuvista hienoista maisemista ei kylläkään pitäänyt paikkaansa.

Plussat: Room very comfortable, clean. Receptionists were very helping and polite.Breakfast had everything one could ask for! Wish we could go again there!

Plussat: big rooms. clean. we had an excellent dinner.

Miinukset: rooms are a bit noisy. acoustic isolation could be improved.

Plussat: Huone oli siisti ja hyväkuntoinen sekä tilava. Hyvä ja maukas aamupala. Miellyttävä henkilökunta.

Miinukset: Langaton nettiyhteys oli erittäin hidas.

Plussat: Pidin miellyttävästä ja asiallisesta palvelusta sekä erittäin hyvästä illallisesta.

Miinukset: Ei muuta mainittavaa kuin se, että huoneessamme oli erittäin kuuma, mutta saimme sen korjattua. Termostaatti oli säädetty liian kuumalle.

Plussat: hinta-laatu suhde oikein hyvä. Mukava henkilökunta. Huone on ennemminkin huoneisto, mikä ei haitannut ollenkaan. Aamupala kuului huoneen hintaan alkuperäistiedosta poiketen ->mukava yllätys.

Plussat: the cabin was much bigger than we expected for 2 people, and it was very nice and clean, the staff was very friendly, the breakfast bufet was rich and the reception and restaurant area looked more like a hotel than a camp :) would definitely stay there again

Plussat: Camp Ripan offers very good choice of arctic adventures. The Camp is outside of the main town but is still close to the center. This gives you both the feeling that you are close to the nature and the advantage to be in walking distance to the town.

Miinukset: The internet connection in the cabins was very weak. When we complained about this they told us that this is because of the cold weather. This is probably correct but the weather is very cold during most of the winter.

Plussat: Herkullinen ja monipuolinen amiainen. Hyvä sijainti ja siisti paikka.

Miinukset: Äärimmäisen töykeä vastaanottovirkailija. Ei palvellut eikä hymyillyt vaan tiuski.

Miinukset: Aamupalalla ei ollut puuroa saatavilla.

Plussat: The location is very good and the room set up, so as the view to the snowed parking lot. Made me feel like I live in the city as an inhabitant because the hotel is not isolated from the nearby houses and streets. Walking distance to the centre and decent breakfast. The best value for money I could find in kiruna!

Miinukset: The rooms are not soundproof at all and the lightest step outside the door is highly noticeable especially during night.

Plussat: Location was good since it is near to the best restaurant in town. (Street Food Stejk). Breakfast was also very good.

Miinukset: Receptionist. Bed was really terrible. I couldn’t sleep with that crappy mattress.

Plussat: Facilities were good and breakfast was excellent.

Miinukset: Staff weren’t helpful.

Miinukset: Aamiaisen lämpimät tarjoilut olivat haaleita.

Plussat: Aamiainen oli runsas ja monipuolinen. Valikoimat pysyivät riittävinä koko ajan runsaasta kysynnästä huolimatta. Aamiastila on siisti, sopivan viileä(kuuma kesäpäivä) ja viihtyisä.

Miinukset: Huone oli kuuma, ei ilmastointia ja kippi-ikkuna avautui vain hiukan. Eipä olisi lapsi tai lemmikki päässyt putoamaan. Patja aivan liian pehmyt ja lisäksi myös paksu.

Miinukset: WC:ssä ei ollut bidesuihkua.

Plussat: Huoneet olivat siistit ja ravintola/oleskelutilat olivat tyylikkäät.

Miinukset: Hotelli oli ulkoapäin vähän vanhan ja ränsistyneen näköinen, mutta sisätilat olivat kuitenkin siistit

Plussat: Sauna ja allas . Aamiainen todella loistava ja maukas

Plussat: spacious rooms, excellent breakfast, interesting design inspired by lapponian habits

Miinukset: satelite tv out of function

Plussat: Room was comfortable and clean. Staff were also very polite and helpful. The showers are an experience in itself !!!!

Miinukset: Would like to see coffee/tea making facilities provided in room or sitting area.

Plussat: Staff were friendly and helpul. Rooms were tidy. Breakfast was great.

Miinukset: The reception time is very short 3 pm - 10 pm, if had any trouble and have no phone, that is a problem, The breakfast is the same every day, there should be some change because a person get fed up having the same breakfast everyday-

Plussat: Sijainti erinomainen. Parkkipaikka oven edessä!

Miinukset: Aamiainen bubissa oli varsin suppea.

Miinukset: Tipi was the woman we called at 10am when we got to the hotel. She said someone would be at the pub at 12 to check us in. We waited till 12. Someone pitched at 1pm. This is unacceptable. Kiruna is a small town. It is corona virus time. Someone could have checed us in at 10am to accommodate us because no-one was staying at the hotel. But no, they didn't accommodate us and were late to check us in and didn't compensate us for the late check in. This is poor service.

Plussat: Location is great, very central and with all shops nearby. In fact, the hotel rooms are upstairs a bar and a mall. Very easy to find, therefore.

Miinukset: There is absolutely no one to help you. The hotel does not have a reception and communicating with them is difficult. We arrived earlier and there was no one to open the door to at least leave our luggage inside after a tiring journey. They have these lockers where they can leave keys for late arrivals but not for early ones... You see no one, except in the bar but only during the opening hours. We were the only customers in the hotel so it should not have been difficult to manage our early arrival.

Plussat: Much nicer than would have thought for a hotel over a bar. Very clean and new.

Miinukset: There are no extras at all - just a room. Need to be sure to explore more of the area than the town. We were there for the music festival, so were mostly focused on that.

Plussat: Loistava sijainti keskellä kylää pienessä kauppakeskuksessa. Ilmaista parkkitilaa löytyi tien toiselta puolelta parkkialueelta.

Plussat: Sijainti on loistava ja huone tilava.

Miinukset: Aamiainen ei ollut tuoreimmasta päästä.

Plussat: Modern bathroom

Miinukset: It is a bit expensive for a 3 star hotel

Plussat: Erinomainen sijainti keskellä kaupunkia. Kaikki tarvittava palvelu ympärillä. Hyvät kulkuyhteydet. Rauhallinen paikka.

Miinukset: Ei mitään valittamista.

Plussat: Great location, good coffee, tasty food and good variety of drinks in the pub.

Miinukset: Breakfast. We got the same sandwich and oats with yogurt every day (I understand why, coronavirus is still going strong, but a little more effort would not hurt)

Plussat: The location and the staff very friendly

Miinukset: Unfortunately, the owner told me the hotel would be closed in August as the location would be developed by the government

Plussat: Well located, nice staff and good breakfast.

Miinukset: Not the most clean hotel.

Plussat: Walking distance to everywhere in Kiruna, good breakfast, luggage room

Plussat: Good price comparing with other hotels in the area. and we liked the door key.

Miinukset: The breakfast was limited.

Plussat: Helpful reception staff (booking airport taxi etc). Nice room. Good breakfast. Excellent for price.

Miinukset: No tea/kettle facility in room. But think there may have been tea and coffee in breakfast area to use in evening?

Plussat: Great location, very reasonable nightly rate, comfortable beds, etc.

Miinukset: The room I booked for myself and my two siblings was a bit warm for my tastes, but my siblings did not have any issue with the room temperature, so I may be a bit too picky about this kind of thing(?).

Plussat: Breakfast

Miinukset: Way too expensive what the hotel offers and look like. Worth max 50€ no more than that. Motel style not a hotel. Rooms are old not talking about the showers. Ok for one night stay but not for 90€. Wi-fi not working in the room.

Plussat: Hyvä aamiainen, ilmainen pysäköinti sisäpihalla, rauhallinen sijainti

Miinukset: Talossa on sisäilmaongelma, huoneessa haisi home

Plussat: Saimme aamiaiseväspussit mukaan, kun meidän oli lähdettävä ennen aamiaista.

Plussat: HYVÄ keskeinen sijainti ja maukas aamiainen

Miinukset: huoneen siisteys olisi voinut olla parempi. Äänet kuuluivat turhan hyvin sienistä ja ikkunoista.

Plussat: Hotelli oli sopiva nopeaan yöpymiseen perheen kanssa. Tilava huone ja kodikas sisäpihanäkymä ikkunasta. Parkkipaikka lähellä. Tähän kaupunkiin hyvä hinta laatusuhde.

Miinukset: Aamiainen voisi olla monipuolisempi. Auton lämmityspaikasta ei ollut puhetta respan yhteydessä.

Plussat: Ilmainen parkkipaikka

Miinukset: Hidas netti . Huoneessa ei ollut pöytää ja vain yksi tuoli . vain kaksi töpseliä . neuvosto aikainen kylpyhuone joka kaipaisi remontia . Oikea hinta olisi korkeintaan 50€ yö .

Plussat: alles was prima

Miinukset: geen

Plussat: Room with private bathroom. Good location on the upper side of Kiruna. Not too far from city centre, the walk is nice through beautiful houses / neighborhood. The stay is ok for 1 night

Miinukset: Room with cheap and poor furniture. Bed too small.

Plussat: The bed was really comfy!

Miinukset: The bathroom had a little mold in the corners and at the joints. And it was very small. the walls are not good isolated and you can hear everything and everyone.. This is not nice.

Plussat: Respassa asiointi hoitui suomenkielellä.

Miinukset: Vietin useamman päivän, odottaisin että silloin oli myös huonesiivousta

Plussat: The hostel was between an average/good for me. The good things I liked about the hostel is the location (good for hiking) and the staff was very friendly and generous. I also enjoyed breakfast during the week, but breakfast during the weekend wasn’t that good.

Miinukset: What I didn’t like about the hostel is the accomodation, the rooms are way too small and old and I don’t like that the showers are all the way downstairs. The pictures you see on the booking site aren’t accurate! these are probably the room pictures of the hotel and NOT from the hostel, so be aware of that!

Plussat: Very close to the ski park where you could learn to ski, but no ski equipment rental on site, have to walk a distance to rent them.

Miinukset: Location is a little off the central, no food or restaurants in STF. Bed linen, pillow and comforter covers provided that you have to put them together. Shared shower facilities quite poorly thought out, there is no place to hang a towel or your garments, no basic toiletries, do bring your own soap and shampoo.

Plussat: Rauhalinen sijainti ja muutenkin mukavan hiljaista. Myöhään saapuneelle oli jätetty selkeät ohjeet ja kartta löytää oikea ovi. Henkilökunta erittäin ystävällista.Aamiainen oli suppeahko,mutta hyvä.

Miinukset: Kaikki lämmin ruoka puuttui aamiaiselta.

Plussat: Comfortable, clean and good facilities. Convenient location

Miinukset: Nothing

Plussat: The location very good. About 15mins from the airport

Plussat: Staff, location, value for money, sauna, breakfast, bed.

Miinukset: Small room, noisy neighbour.

Plussat: The rooms were very comfortable, the private bathroom and common shower were incredibly clean, as well as the shared kitchen. The latter was also very well equiped which was very pleasant in case of wanting to do any cooking. The sauna was great too. The breakfast was excellent. The location was really good as it was right next to the cross country skiing tracks and only 10min walking from the town center, the restaurants and supermarket. Great experience, great value for money, would definitely recommend!

Miinukset: The only issue encoutered was that there was no one at the reception when we were leaving, so for check out. We did not know where to leave the key as there was no mail box or anything, we thus had to come back and give it to the cleaning personal.

Plussat: Very nice personnel. Very clean hotel. Great breakfast.

Miinukset: Soap is not great. It's the only thing I didn't like.

Plussat: Hyvä aamiainen

Plussat: Convenient bus connection with Kiruna airport, the bus stops right in front of the Hotel. Breakfast is pretty good, there is a big supermarket right across the street.

Miinukset: Location on the outskirts of town makes it a bit difficult to get to the city center or find a more or less descent restaurant around. It's also the Southern part of the city so even if you're lucky with the weather and the Auroras can be seen you need to goo to an opposite part of the town to observe them. The room was really tiny and not super comfortable. Not the value for money I would expect.

Plussat: only the place close shops nothing else

Miinukset: i order 1 room with doble bed, get room with 2 single beds ,tv not working, breakfast 4 meals nothing chose, realy not recomend to my friends sory

Plussat: Aamupala pelasti paljon, muttei valitettavasti riittänyt siihen, että palaisin hotelliin enää uudelleen.

Miinukset: Hotellissa haisi tunkkaiselta sekä käytävällä että huoneessa. Huone oli todella likainen: sängyn alla oli kerros pölyä ja hiekkaa, listat ja tapetti repsottivat, verhoissa oli reikiä ja kalusteet olivat parhaat päivänsä nähneet. Näki välittömästi, ettei viihtyvyyden eteen oltu jaksettu nähdä pienintäkään vaivaa. Harkitsimme jopa siirtymistä toiseen hotelliin, vaikkei peruutus ollut enää mahdollista. Lisäksi huoneemme ikunasta avautui näkymä parkkipaikalle, jossa teinit kurvailivat autoillaan ja huudattivat musiikkia kovaäänisesti yöllä.

Plussat: Aamupala oli loistava.

Plussat: Very good quality price ratio, good breakfast Not far to COOP store, gasoline station, not far to the down town 20 minutes at walk

Plussat: Kind staff, clean hotel.

Miinukset: The position is quite far (about 1,6 km) from the city center, this can be a problem given that it can be very cold and bus service is not that frequent

Plussat: Henkilökunta ok. Aamiainen hyvä.

Miinukset: Ilmanvaihto ei toimi kunnolla

Plussat: Property was in a great location. The staff were very friendly.

Miinukset: The shower.

Plussat: Staff were pleasant and helpful. Near a supermarket

Miinukset: Out the way from the centre. No restaurants nearby for dinner. Room was really basic and there were hairs in the sink and toilet so not clean

Plussat: Ruoka oli hyvä hinta/laatusuhteeltaan.Aamiainen oli hyvä.

Miinukset: Huone oli liian pieni (kolmelle) ja vanha tuohon hintaan.

Plussat: free salad bar from 6-8pm, free internet access in the room

Miinukset: small room for this price

Plussat: The sauna was nice though it overlooked the parking lot.

Miinukset: Very expensive ($180.00)for what it was- a barebones highway hotel. Our room overlooked the parking lot and the gas station.

Plussat: The breakfast is excellent!

Plussat: Typical Swedish atmosphere, very cozy and welcoming. Lovely breakfast and coffee and tea available at all time in the kitchen. Room was spacious and beds were very comfortable. Great location close to the city center, bus stop and awesome Stejk street food. Good value for Kiruna. Tack så mycket!

Plussat: Everything ❤️

Miinukset: Good location, about 10min walk to tourist information in city centre, 12min to bus station. Friendly and helpful hotel staff, very good breakfast (continental) excellent WiFi connection. Nice small kitchen for all of the guests with tea and coffee, Very interesting museum in basement

Plussat: Rauhallinen paikka. Ihan hyvä aamupala.

Plussat: It is the best ever home experience you can get. kitchennette, living room and breakfast was so much at home. Its about 7 min walk to the nearest tourist centre to watch the northern lights and other shops.

Miinukset: NA

Plussat: The staff was super friendly. The room was clean and the breakfast was nice. We liked the atmosphere of the place.

Miinukset: It is a little bit out of the center. If you travel by public transport you need to drag your suitcase up a road to reach the bus stop. Which could be a challenge in the snow

Plussat: Aamiainen, sänky. Samimuseo samassa rakennuksessa.

Miinukset: Huoneessa oli vähä liian lämmin.

Plussat: Nice breakfast

Miinukset: Huone ja kylpyhuone olivat vanhoja ja kuluneita.

Plussat: Helppo sisäänkirjautuminen, hyvä aamiainen, tilava huone. Todella siistiä.

Plussat: Everything! The room was spacious and there's heated in the toilet. The staff are super friendly and helpful. There's a kitchen that we can get free coffee, tea and hot water at our convenience!

Miinukset: Only the walk on the snow from Police station to the hotel, dragging a big luggage on the snow was a good workout!

Plussat: Riittävät palvelut

Miinukset: the management might consider to provide the breakfast on weekend, because tourist like me would be stay or visit to explore the city in weekend. And its common like other staying. thanks