King of Prussia hotellia

Plussat: The breakfast was very good. I liked that you had the omelet station. The fact that there was a full size refrigerator in the room was awesome. The location was great as we were there to go to the mall. It was also very easy to get to from the Penna Turnpike.

Miinukset: The bed was a little too soft. I was a little nervous at first as there was a guest there who caused problems and the police had to be called and the guest was asked to leave. The staff handled it well but in today's world it made me nervous that he was going to come back!

Miinukset: The bar close early on New years eve and didn't open hew years day

Plussat: All around great value. Big room, clean. Close enough to Philly and colleges.

Miinukset: Room wasn't ready two hours after check in time. Showed up at 5 and waited 1/2 hr. Generally not a big deal but almost missed an important dinner reservation.

Plussat: I in love wt the SpringHill Hotels... Is clean, servicial, like home... The pool always clean, the breakfast is good... Have like a laundry room... The beds is comfy, and spacious... 2 queen beds and the sofa couch... Really awesome... If possible give 10 starts, I do it for this hotel... The customer service, always the same... AMAZING!!! REALLY I LOVE THIS PLACE!!! AND THE PRICEEE... IS REALLY GOOD!

Miinukset: Just please don't use scrambled eggs mix, use real eggs... Is the only think!

Plussat: Clean, free breakfast and late check-out!!

Miinukset: You had to yell back for the staff to come to the front desk, someone was not always there.

Plussat: The hotel and staffs are wonderful. The breakfast was wonderful and the spread was amazing.

Miinukset: There were children running around and was loud all night and it was difficult to sleep

Plussat: Location,surrounded by forest in a very congested area

Plussat: The room was comfortable. Hotel staff was friendly.

Miinukset: Room temperature of the room.

Plussat: Clean, spacious rooms. Outstanding value when you consider it includes parking, wi-fi and a decent breakfast. Perfectly located for shopping in the area.

Miinukset: There's no sign for the hotel on Route 23, so you're almost guaranteed to miss the access road the first time, even in broad daylight. At night, it's almost impossible to see the road. Traffic to Philly is usually heavy, so count on at least 40 minutes to center city, but that's the tradeoff for such a low price.

Plussat: Lollipops and popcorn at bar, fire pit, comfy beds, nice bathroom

Miinukset: Everything was great

Plussat: The staff was friendly, and the facilities were well maintained. The room and bathroom were both spacious and comfortable, and they were both VERY clean!

Miinukset: Everything was great!

Plussat: The vanity LED-lighted mirror is pretty stylistic.

Miinukset: The floor carpet, in the hall and in room, looks old and contrasting to the modern decor of the room.

Plussat: Reasonable value for money. Staff generally friendly. Good location close to mall and restaurants.

Miinukset: There are 2 elevators. 1 has been broken for over a year (according to a staff member) and the other takes conservatively 5-7min to arrive at any floor no matter what time of day or night. Many of the lights on the elevator buttons were also not working. For someone on the 5th floor with a lot of luggage, this was very trying. Also with a school group on the weekend, I took the stairs most days. Elevator and hall ways smelt musty. The hot water and coffee were luke warm at best. The coffee was generally abysmal. For a night or 2 it was satisfactory. For any longer than that, I would recommend staying somewhere else.

Plussat: Love how clean the bathroom was, and a was very surprise to see there was a big refrigerator, the whole kitchenette area well stocked with utensils,dishes, glasses, i definitely will stay a

Miinukset: Bed was to hard, making it hard for me to sleep all night, other than that everything was great.

Plussat: The hotel was located near everything didn't have to drive to far

Miinukset: The room was nice the only suggestion should have hand soap and extra chair in the rooms, other than that the hotel was fine.

Plussat: Decent enough

Miinukset: Outdated

Plussat: Comfortable beds clean bathroom

Miinukset: Didn't like dogs in the facilitie. Heard barking at night.

Plussat: The room and bathroom were very clean.

Miinukset: Didn't have a long enough stay to dislike anything. It was all good.

Plussat: Friendly staff

Miinukset: Facility is old and a little worn down. Needs attention and updating. But adequate for an overnight stop.

Plussat: Everyone at the front desk were friendly and helpful. Hotel very clean. Free breakfast a bonus.

Miinukset: The sign to the hotel, was set back a little from the road. I drove past it twice. It was a one way system, so it took a bit extra time to find.

Plussat: Alyssa at the front desk was amazing. We were really in a bind and she went above, beyond, and more to make sure we were taken care of and comfortable. It went from being a frantic last minute booking to a very comfortable nights sleep and a look into how amazing some people can be not only at doing their jobs, but amazing people in general. We are very thankful!! The hotel itself was very clean and the breakfast the next morning was great. We only wished we could stay longer.

Plussat: Staffs attentiveness

Miinukset: Location

Plussat: Everyone who works there was very helpful an friendly

Miinukset: I wish they had a stove that I could have made dinner on

Plussat: bed was comfortable, room was clean, desk/work area provided, well lit, hot shower, most amenities worked. Breakfast was very good and an excellent variety of items were available including waffles and pancakes. The juice and bacon were my favorites and they provided an excellent variety of breads.

Miinukset: desk said there would be 2 complimentary bottles of water in the fridge but there weren't. The alarm clock did not work, but we had a cell phone with an alarm. Only one of two elevators appeared to work and the ice machine on our floor was broken but we were able to get ice on a different floor.

Plussat: Everything was really good, the staff was terrific, hotel was clean and well maintained, beds were very comfortable, food was great.

Miinukset: We liked the hotel.

Plussat: Spacious room with lovely frameless glass shower. The shower floor was slippery and is potentially dangerous. There should be a mat placed but other than that the room was very nice

Miinukset: The free breakfast was a huge disappointment. The selection of food was poor. No waffle maker! Some of the pastry was stale. The coffee machine was broken and there was an inch of grounds in my cup. The staff seemed dismissive about the lack of coffee.

Miinukset: My room had a water damage odor. I tolerated it because I only stayed one night. I did not report the odor, my regrets.

Plussat: I really like my staying there it was very peaceful quiet and clean. The staff were very nice and pleasant.thank you

Miinukset: The tv weren’t working well it was stopping a lot and then stop I have to let it go.

Plussat: It was conveniently located and reasonably priced for our trip

Miinukset: Everything was good

Plussat: The bed was comfortable and the room was clean. The front desk was very friendly and I like the soft touch of the soft pretzels when we checked in and I noticed the grab bags at the front desk in the morning if you did not have time to eat breakfast. The price was reasonable for the room.

Miinukset: The breakfast had only pork sausage option and my man does not eat pork. We did not have face clothes or shower towel to step on in our bathroom and I had to call front desk twice. Front desk said they called housekeeping three times and then front desk brought the face clothes to us. Security came to our room and asked that we turn the TV down, which was low already. We turned it down and then we could hardly hear the TV. The walls and doors must be thin because I could hear everyone in the hall all morning.

Plussat: Very professional staff and clean rooms

Miinukset: Biggest issue is that the rooms have very thin walls and doors. You can hear everything. Couldn't sleep after the early morning hours, because of customers and hotel staff. Most of the breakfast was horrible, but I appreciate them at least offering it.

Plussat: Very clean, nice size room.

Plussat: The desk clerks were very pleasant. The room was fine. The mattress was very comfortable. Breakfast was quite nice.

Miinukset: There were some loud people on my floor. It woke me up at one point.

Plussat: great condition great breakfast

Plussat: Close to shopping

Plussat: I liked the location.

Miinukset: The hotel only had one room available due to a lacrosse team taking the majority of the hotel. The adolescent boys were on all the floors. They were loud and they made noise late into the night. Then in the morning a bunch of their luggage was on the floor blocking getting to the tables for the continental breakfast. Due to being adolescents they ate and when I finally got to the food there were no eggs, no one appeared to fill them.

Plussat: Location and the breakfast, as we's stayed here before. Unfortunately, the breakfast fell short this trip. (See below)

Miinukset: Both mattresses needed replacing, the refrigerator made a dripping noise at night so annoying I had to get up and unplug it. One day we got no maid service at all. The breakfast was not nearly as good as last time - they kept running out of food.

Plussat: Decent, clean room. Overlooked grassy area with sliding patio door.

Plussat: nice place

Miinukset: no

Plussat: Comfy bed....all amenities were great. Check out person was a big help

Miinukset: Wish we had a microwave

Miinukset: Linens not changed , towels not delivered coffee not delivered Housekeeping poor Ants in the room

Plussat: The rooms are clean.

Miinukset: This is an older hotel, located on the corner of a very busy intersection resulting in a very noisy stay. After a very long day of family obligations we returned to the hotel on Saturday evening looking forward to a relaxing nightcap at the bar but for some reason it was closed. Very disappointing.

Plussat: Nice people

Miinukset: cleaner. heating was problematic

Plussat: Location and stuff

Miinukset: House keeping

Plussat: Bar and rm .

Miinukset: Nothing

Plussat: Room was nice. The hotel itself is rather dated and needed to be cleaned.

Plussat: The price the pool the breakfast and room.

Miinukset: the employee who went out of her way to make stay enjoyable.

Plussat: Breakfast. Location.

Miinukset: Hot tub was not working. Caution tape around it and off limits. Also, stayed in a handicapped room where the shower was a handheld wand that did not stay where you wanted it to be.

Plussat: Nice room. Good central location suited our itinerary perfectly.

Miinukset: Hallways very dirty. The hideous carpeting with obvious dirt was scary looking.

Plussat: The location provided easy access to 76, Valley Forge and high end shopping.

Miinukset: The hallway was noisy at night. I was on the first floor, this was a mistake.

Plussat: The staff was great

Plussat: I love everything the staff is so professional friendly helpful and the location is great the room and locations are super clean I just love this hotel

Miinukset: Teriffic place great location for mall shopping

Plussat: The hotel was in the perfect location for us, easy access to everything we were there for. We loved the beautiful open lobby and cleanliness of the rooms.

Miinukset: Complimentary coffee would have been nice. Very disappointing to not only us, but we heard the same from other guests who didn't want to go to the restaurant, just needed coffee on their way out in the am.

Plussat: Desk staff was excellent. I was fortunate to get a handicapped room, which was useful.

Plussat: Great location, nice restaurant in lobby

Plussat: See above.

Miinukset: Professional staff. Comfortable bed and pillows, sheets were really wrinkled. Nice lounge and fitness area.

Plussat: The facility is new and clean.

Miinukset: The WiFi is bad. It will automatically lose connection.

Miinukset: Needed a tub in bathroom

Plussat: Location, location, location.

Miinukset: Nothing

Plussat: The rooms were great! The location is so close to the huge mall and lots of eating/shopping places.

Miinukset: Pool was so dirty the water was foggy and had a strange odor. Breakfast is NOT free as advertised. Breakfast buffet is $15/person

Plussat: I like the location and the staff was friendly. The look and lobby as well as exercise room is very nice. The rooms are nice when clean. I would recommend getting someone to clean spots off the carpets, it takes away from the rooms cleanness.

Miinukset: The room was not clean bathroom & sheets. Hot water did not work in that room, they move us to another room (a suite) still not clean (same areas). The manager very apologetic, personally went to check another suite and we were settled after 30 minutes.

Plussat: Proximity to great shopping and dining

Miinukset: No hot water in bathroom sink in 3 days there. Lights went off twice in same period. Bulbs in the hotel room were dim and insufficient to see well.

Plussat: Nice hotel, with very comfortable rooms

Miinukset: WiFi was not free

Plussat: Close to great food and shopping.

Miinukset: Absolutely wonderful stay. Big comfy bed and a very clean room. The staff was awesome and we got an upgrade to a suite. The location is close to great restaurants and shopping. Breakfast at the hotel was very nice.

Plussat: Room was nice and clean. Well sized. Bed was comfy. Quickest and easiest check in I've experienced. Nice work out room.

Miinukset: $405 no microwave. Breakfast was canceled for new years day NO HEADS UP. Water pressure in shower lacking. Pool was nasty like swamp water. Couldnt see the bottom of the 3ft 6in pool. All the ice machines were broken on 2nd and 3rd floor. Had to get ice from bar. Fridge is a tiny cooler. All unacceptable for over $400. Bathroom isnt ideal if you're shy...even with door closed. No convenient ac or usb plugs. All these things I can get for under $100 at Motel 6. I dont use tubs but thought it weird there wasnt one.

Plussat: Rooms were big. Nice bathroom.

Miinukset: Worst experience ever!! I arrived at 7:30 pm at Night and was told I would have to wait an hour for my room!! Went to get something to eat, came back. Room not ready for another 20 minutes. Went to room, it was not cleaned!! It was disgusting. Pizza box

Plussat: The staff were kind. Front desk was kind.

Miinukset: Water was not cold from sink or the shower. The maintenance people came by but it only got fixed while they were there and as soon as I try using it all the hot water was gone. Had to shower with cold water at night and in the morning. Thin walls between rooms on the same floor and also from above. Kids were running around jumping up and down past 11 pm and security came almost 1 hour after I made a complaint to front desk.

Plussat: Room and Hotel very clean. Comfort of the bed was wonderful. Staff was professional and kind.

Miinukset: Do not change a thing!

Plussat: This hotel was very clean and comfy. Location was great. Perfect for a weekend getaway.

Miinukset: Our only complaint is the shower door, or lack of. Looks nice but since it was very cold outside, we couldn't get the heat to stay in the room, it made for a cold shower. We put towel at the door so the cold air would quit coming in from the hallway and by the time we went to sleep it had warmed up.

Plussat: I liked that the people behind the desk were kind and respectful. They also had smiles on their faces, and had positive attitudes. It really made my stay enjoyable.

Miinukset: I did not like that I had to pay to use the wifi. It is the only complaint I have with the facility.

Plussat: Room very big

Miinukset: Clean and the room very big

Plussat: The hotel staff was nice, friendly and attentive to our needs. Beautiful and comfortable room. Cookies are a nice touch.

Plussat: Wonderful bathroom and shower. Nearby amenities. Staff very friendly.

Miinukset: No continental breakfast. Had to go 3 floors for ice.

Plussat: The staff is great as is the location. Rooms are ample and comfortable.

Miinukset: We were disappointed with the hotel’s upkeep. It looked like the owners were not willing to spend on upkeep and maintenance. For example, the drapes were soiled and needed cleaning. Also, the door frames, as seen from the halls into the rooms, were chipped and needed painting. In net, there are things to make the hotel look “sharp.”

Plussat: At check in this hotel was amazing! So nice and even offers a warm chocolate chip cookie and a text to ensure room meets your expectations. And then...

Miinukset: We find BLOOD on the comforter!!!! Yuck does not begin to describe. I wanted to throw up. We called the front desk who offered to send housekeeping immediately. They did not come for 20 minutes at 10 pm at night!

Plussat: Clean, heated pool

Plussat: At check in we were told our breakfast was not included, which i specifically chose on booking.com the breakfast included option for $30 more. When i questioned it the check in lady got the manager, Stewart. Who immediately resolved the problem and gave us the buffet. He was kind and made it his priority to keep us happy. He never questioned us or made us feel like it waa our fault for the error. (It was booking.com error and the 2nd time we've had a problem with booking.com) Thank you Stewart for your hospitality and kindness. He definitely deserves praise from upper management. Their should be more like him in this industry. Room was nice but beds uncomfortable. thats the only reason i gave a 9. Breaking was great. The waitress there were sweethearts. Great stay.

Miinukset: Beds were uncomfortable

Plussat: Nice bed

Miinukset: Heater!

Miinukset: Cleanliness of the hotel, room, etc was very disappointing.

Plussat: Warm cookies.

Miinukset: I was placed in a room next door to two dogs barking... hotel made extra money for the dogs, but i had to tolerate the barking. Bad night.

Plussat: Good no problems!

Miinukset: No problems

Plussat: A very clean hotel

Miinukset: Traffic to the hotel

Plussat: Location! Parking was good!

Miinukset: We booked for twin beds but only get King so one has to sleep on the floor! Staff were very cold and wouldn't care! Overall the hotel is old, needs upgrading!

Plussat: I loved that the Raddisson and Valley Forge were connected by a long hallway. It gave so many options for restaurants and it made it easy to go into the Raddisson for the training I was attending. Free valet parking (which I did not use). The room was very, very clean and they had little bottles of stress relief from bath and body works. The bed was SUPER comfortable as well. Pillows could use some work. I went to the revolution for wine down Wednesday. I can't speak for the food as I only got a bottle of wine but the service was great.

Miinukset: Don't let this stop you from staying here... The water was not very warm and the shower is half a door so I was freezing throughout my entire shower. The heat didn't go past 70 degrees and I usually like it on 72 when I am at home. The housekeepers are very loud in the morning so it was hard to nap if you try to get one in. I was told I could checkout at 12:30 but when I went up to the room at 11:45 the bed had been stripped already. I had a 3 hour drive in front of me and was really in need of that 45 minute nap... Also when I checked out, I asked for a receipt so I could request payment back from my company. They emailed me a receipt with ZERO payment information...

Plussat: The bedding was very nice and comfortable.

Miinukset: Could have been cleaner.

Plussat: Location and Casino. Hotel is ok but I paid 189.00 for one night and It was not worth it.

Miinukset: The staff was rough and nothing friendly. Book the hotel to rest and celebrate my anniversary. The person that did my check in was rude. Next day at 9am the service woke me up kicking on my door just to asked if I will leave at 11. Helloooo the Check Out is at 11 what is the reason to wake me up to 9 to ask that dumb question. To highlight the wonderful stay the light and water were shut down in my room. So when I call Customer Service to notify them they were rudded again and they told me that I was not the only one and that I have to be patience and wait. So I decide to leave that horrible place. I went down 6 floors by stairs to disappear from that bad environment. .Without being able to brush my teeth. When I went down to do check out I find the only kind person in this hotel. Jessica Downie is the only employee who deserves to be at the front desk and she makes this hotel better. Too late to change my opinion about this hotel. Definitely I don't recommend this Hunted Hotel. Sad because the Casino and the location are really nice. I recommend to the manager be more careful when hiring the personnel.

Plussat: The people who work here are amazing the units where wonderful and so relaxing because i use to stay here when this was the convention Center

Miinukset: The fact that the rooms where not ready on arrival which was a little anoying but they made up on the back end by letting us check out one hour later

Plussat: Easy to navigate. Quiet halllways

Miinukset: Can’t seem to find anything

Plussat: It’s great location and convenient.

Miinukset: I’m not sure yet but the bathroom smelled like cigarette smoke which was annoying when I shower because I want it to smell clean and fresh.

Plussat: ROOM WAS VERY ATTRACTIVE, LOVED the shower and toiletries

Miinukset: no

Plussat: Proximity to highway. 24 hr Duncan doughnuts

Miinukset: Room was nice but inside without windows. Horrible

Plussat: quiet room close to casino.

Miinukset: The Pillows in room are terrible. And no phone never saw that before

Plussat: Conveniently located near the mall and valley forge.

Plussat: Clean, modern, nicely appointed rooms. Stayed in casino tower so very convenient to casino! Good promotions for 1st time casino patrons. Location excellent for area tourist attractions/freeway. Free valet parking so nice in cold weather!

Miinukset: No

Plussat: I am giving this hotel a 5* rating because of the young lady on duty at the desk at 11 am on 11/20. She saw a charge from one of the casino food court vendors on my bill, and asked me about it. I told her it was a bogus charge, and she took it off.

Plussat: Nice room and good breakfast in the morning

Plussat: Great service

Miinukset: Great service!

Plussat: breakfast was nice.. Shower was nice.. room nice.. hotel 2.5, but easily could be 3 star at this location.

Plussat: Nice property & breakfast room was nice , very comfortable

Miinukset: Housekeeping

Plussat: The staff were really nice, and accommodating! Room was also nice, clean and comfortable. Definitely would stay again!

Plussat: Most of the staff was amazingly courteous and helpful. The breakfast also had a diverse set of options and prepared smoothies.

Miinukset: The breakfast was not as advertised (shown in hotel pictures), which was a bit of a downer - but it was not too bad either.

Plussat: Great breakfast, friendly and efficient breakfast host. Nice clean rooms.

Miinukset: Our room was on the highway side, and could hear traffic at night.

Miinukset: Very close to route 276. Traffic noise almost all night!!

Plussat: This hotel has very friendly staff. It is super clean and comfortable. Great proximity to KOP mall for Christmas shopping. The free breakfast is very nice too

Plussat: I am always pleased with the hotel staff as well as the cleanliness of the rooms. The complimentary breakfast is always good.

Miinukset: I didn’t like that the new management has implemented $50 incidental fees upon check in. The first room I was in did not have heat. The second room smelled horribly of mold & sewage.

Plussat: Location, price and comfortable bed! Above average breakfast. Most staff pleasant.

Miinukset: Broken hair dryer, broken window shade, and broken / missing handle on cabinet made room feel a little run down.

Plussat: Location is great. The room is clean. Worth money

Plussat: The staff on the 1st night were really friendly and helpful.

Miinukset: The aircon was noisy and kept me awake a bit.

Plussat: Spacious rooms, clean and quiet, very good fitness center, standard breakfast

Miinukset: Fitness center was out of sanitizing wipes

Plussat: Great space and nice room.

Miinukset: no

Plussat: Good Location off Highway Good Breakfast Variety for adults &children All staff friendly &Curteous & Helpful.

Miinukset: Not really

Plussat: The room was nice and the breakfast was excellent.

Miinukset: The bed was slightly uncomfortable.

Plussat: The hotel staff was very nice and welcoming. The hotel is in a good location. The room was clean, but the handle on the toilet was broken and the shower didn't drain well. The hotel breakfast was very good. Very adequate for an overnight stay.

Plussat: The breakfast was ok for a 2.5 star hotel.

Miinukset: The lobby had a bad smell. The curtains didnt cover the window, only at the ends, so the room was bright earlier than we would've liked and woke us up. The price was high for a 2.5 star hotel on a Tuesday night.

Plussat: The comfortable bed.

Miinukset: No.

Plussat: Very clean. Good breakfast. Friendly staff. Good location.

Miinukset: no

Plussat: Good size room and amenities, excellent included breakfast, very close to area shopping.

Miinukset: Because of dodgy power issues, there was no hot water for the entire length of stay(5 days) during freezing conditions, no working elevators, no hot food, wifi was unavalible.

Plussat: Convenient location to where we were going.

Miinukset: Our toilet did not work.

Plussat: staff was pleasant

Miinukset: First room I was given, was musty. Second room, the heating unit stank of burnt rubber, and set off the smoke detectors. Bed was not very comfortable. The place needs a facelift.

Miinukset: There was hair in the bed, in the shower, on the towels. The bed was really hard and uncomfortable. The phone in the room didn't work. I brought this to the attention of the person at the front desk and they were dismissive of it.

Plussat: Great location clean nice staff

Miinukset: No negatives

Miinukset: I was billed $102 on my credit card by the hotel after we left and as of now it is not resolved.

Miinukset: I wish the room had a bathtub. Unfortunately, the hot tub at swimming pool was also out of order. If it's fixed, I would definitely come back to stay again.

Plussat: Cleanliness

Miinukset: Not at all

Plussat: Spacious rooms. Hot breakfast. Plenty of parking

Miinukset: Dirty lobby and elevators

Miinukset: Yes no microwave in rooms. I wanted to warm up some food without leaving my lady friend

Plussat: Room. Spacious with very comfortable pillows and beds.

Miinukset: Food was just OK, a bit disheveled and short staffed.

Plussat: Fairly easy to locate in Cherry Hill area.

Miinukset: Breakfast is not offered complimentary with room stay. Must purchase at restaurant on site. Was also supposed to have room with view (I assumed of river) but disappointed that I did not receive.

Miinukset: The hot tub was broken. Had I known that I Information I would not have booked this hotel. At the time they have no plan to get it fixed.

Plussat: Easily access for handicap to get in room.

Miinukset: Not all ice machine were in working order. Dirty floors around ice machine.

Plussat: Cheap. Convenient

Miinukset: Dirty bathroom and room

Plussat: The employees were very pleasant.

Miinukset: The room smelled very fresh and clean when we arrived but we noticed a used rag left in the shower and some dirt swept into the corner underneath the sink.

Plussat: Nothing

Miinukset: Poor uncooperative staff Bad management and solving problems Dirty No room service and cleaning Even door keys not working properly No hot water in shower

Plussat: Price was good. Bed was comfortable.

Miinukset: Directions to get to the property / parking lot were non-existent, and the location made it very difficult find the entrance.

Plussat: I liked how nice the staff was and how clean the room was, it felt cozy.

Miinukset: I'm a smoker so of course it was disappointing that there were no smoking rooms available. Other than that, my stay was excellent.

Plussat: The rooms have some really clever design features. It is clean and the staff were all very personable. The best deal in that area by half. I'd bump that star rating up at least a half star.

Miinukset: While it is clean it is a bit run down. Some of those clever design features like hardwood flooring and the wide open spaces may not be as cozy as you might hope. I liked that part but I suspect its mainly a concession to make the place pet friendly.

Plussat: Friendly Courteous staff.

Miinukset: No hot water. Stayed only one night but water was only lukewarm for the shower and sink.

Miinukset: no room cleaning for 6 days cold water unhelpful

Plussat: Clean room, close to Philly

Miinukset: Slight odor of cigarette smoke (was non smoking room) Couldn't use freezer compartment of refrigerator due to excessive ice build up.

Plussat: Location

Miinukset: Wifi

Plussat: The location to the highway, restaurants, and the mall across the street was convenient.

Miinukset: blood on the elevator doors. Non-smoking hotel but reeked of weed and stale cigarettes. Lots of cleaner smell trying to cover the smell of the cigarettes. I took a picture of the blood cause honestly, I couldn't believe it.

Plussat: Fairly quiet despite being in a main drag Friendly and courteous staff.

Miinukset: Smelt like an ashtray! Cigarette smoke even permeated my clothes! Bed was not made the next day after arrival. Location sucks. Traffic was dreadful. Had to make a u-turn to get to destination each day.

Plussat: the staff was friendly it was clean

Miinukset: I was unhappy with the noise from the room across the hall from us and the dog down the hall was always barking there was no couch in our room and it was not that big for three adults and one child but we made it work

Plussat: Location

Miinukset: Toilet did not work properly, no utensils or plates, bowls first night after requested, they said there were none available. Second night the came up with a cup and saucer and small bowl and a knife and fork.

Plussat: Nothing

Miinukset: Front Desk was not happy for what she is doing and she just want to finish her night. Also room was not clean and heater was making loud noise and I couldn’t sleep after driving all day. I can also feel the spring of the mattresses on my back and is really hurt. Was bad night for me.

Plussat: The whole experience was terrible. From check in to the absolutely disgusting rooms! That’s right not just one but 2 rooms. The first one was still dirty and had an unmade bed and dirty towels everywhere so we went to ask for a new one and the second was equally gross. Mind you, we checked in at 12:30 am and that room should have been ready since 3pm. If I could have gotten my money back I would have left right then and there. I am very disappointed that I spent that much on such a terrible and dirty place. I could write so much more but it’s not even worth it :(

Miinukset: Everything. I never complain but this place was terrible

Plussat: The staff was great. All super friendly and polite. There was a safety issue with the side door opening without a key, I called it in to the lobby and it was fixed the next morning.

Miinukset: The Kitchenette and fridge was pretty dirty. White cabinets and fridge top were stained, and a couple cabinets had dirty in it. The "carry out" breakfast was very minimal, couple tiny muffins and oatmeal. Could use cereal and milk if not bagels.

Miinukset: Bugs in room Smell was not good Used and old

Miinukset: They couldn't find my reservation.

Plussat: Staff was super nice.

Miinukset: No

Plussat: Breakfast was tolerable.

Miinukset: Bathroom not very clean.

Plussat: Convenient location

Miinukset: Alot of dirty dishes hidden in the kitchen drawers Back of toilet dirty (brown rings under) My room had roaches Remote control didn't work Light was blown Internet connection problem

Plussat: Very friendly staff, beautiful room and close to everything.

Miinukset: The sheets had a couple stains on them.

Plussat: Staff was great

Miinukset: Really dated and not too deep clean. Reeked of smoke in anon smoking place!!