Kioto hotellit Ukyo

Plussat: INCREDIBLE experience! The service was amazing, the location and facilities were fantastic. The food was heavenly, and the breakfast was out of this world. Simply amazing! The hot baths in winter were great.

Miinukset: The options for late arrival dinners are limited in the immediate area of the hotel and the awareness of alternate options are not too forthcoming from staff...BUT, there are PLENTY of options in and around the city so just ask them to grab you a cab and head out to explore. It's well worth the effort!

Plussat: The hotel staff were very attentive and responsive to all email queries and reply promptly for every occasion without failed. The Ryokan is approximately 13 mins walk from JR Saga-Arashiyama station and it is located right in front of the Katsura river. Within short walking distance to Tenryuji temple, Tongetsu-kyo bridge, Bamboo forest and Arashiyama Monkey Park Iwatayama. The room was very clean and cozy. It has a separate bathroom and toilet. In addition, it has a sunroom where you can enjoy a cup of tea overlooking the little Japanese garden at the courtyard. Dinner can be arranged to be served in your own room. The kaiseki dinner was made with the seasonal produces and each course was like an artwork and it tastes very delicious in deed. After the meal, they arranged to make your bed. I really enjoy sleeping on tatami and the duvet was so warm and fluffy. They have indoor and outdoor hotspring. It has been an amazing Japanese onsen ryokan experience. Thanks for the staff being so friendly and welcoming.

Miinukset: As much as I like the location, it is abit of a distance from the JR station and strolling down with the luggage between the crowd is abit of a struggle. However, I love the amazing view and how central the location of this Ryokan to all major attractions and the hospitality from the staff were fantastic.

Plussat: This place was amazing. Extremely attentive staff. Excellent dinner. Perfect location along the water with a great view. I spilled coffee on my white shorts and the staff rushed to clean it for me less than an hour before we were leaving. Really went above and beyond.

Miinukset: Nothing. Sad to leave.

Plussat: Good service. Good view

Miinukset: No

Plussat: The service is top notch! They really take good care of you.

Miinukset: A bit dusty

Plussat: Great Ryokan experience, with some additional comfort (private bathroom). Big room that feels like your own Japanese home, and very friendly staff who will serve you dinner, breakfast or prepare your beds for you. You will not see any other guests, which is the real luxury. Location is great with a lot to sight by foot. Don’t hesitate to go, if you can afford it though...

Miinukset: Nothing, except too pricey to stay longer.

Plussat: The staffs offered exceptional services. The only way to top that is to stay a few more days. We enjoyed the private hot springs. The location was closed to all the key scenic attractions in Arashiyama. We enjoyed it and will recommend to anyone we are going to visit the area.

Miinukset: Nothing.

Plussat: This ryokan was phenomenal! Talk about luxury, it was worth every penny. I wish we had been able to spend more than one night. We booked a room with a private bath because my husband wasn't keen on public onsen and I have a small tattoo which was not allowed per guidelines. The windows opened in the private bath and looked out on the courtyard garden which was gorgeous! The futons were more comfortable than a regular hotel bed. While dinner was not included, it was a fabulous experience and the food was to die for. So luxurious and the perfect amount considering it was 10 courses. Would highly recommend.

Miinukset: I wish I could have used the public bath for the experience, but understand based on the culture's concerns around tattoos and I didn't want to be disrespectful by trying to use it anyway.

Miinukset: We were looking forward to staying in a Ryokan and had done quite a bit of research on what to expect. Accommodations did not meet any sort of high end standards and the services offered were minimal given the luxury prices. We stayed two nights in the two bedroom annex building with our two teen-age daughters. I had read about a welcoming check in where we would be offered tea and learn more about the Ryokan and area. We had a five minute discussion of check in and check out times and what meals we planned on eating. We were not offered any tea and they were not able or interest in answering any questions we had. The walkway to the separate annex building was dark and quite ugly walking past trash and some sort of small parking lot. Our windows looked out onto the trash and small parking lot. I asked about sight seeing and private tour guide suggestions and they said they did not have any recommendations. We had some rainy weather and stayed in the first morning. We left at noon and the rooms were not made up when we returned in the evening. When we checked in they had parked two bikes for us to use outside our annex and said they may have a third bike but had no idea how to get a fourth bike even though we had booked the special annex for four guests. Quite bizarre frankly. We did enjoy the private bath in the annex and the food was good. I had expected so much more. It was quite disappointing.

Plussat: All good . . . .

Plussat: Everything! The food, the onsen, the lovely view of the river, the top-notch service! Incredible.

Plussat: Very comfortable lovely place

Plussat: Fab setting (surrounded by woods and mountains close by), lovely deco, great communal showers and "spa pool". Very funky.

Miinukset: Sharing a mixed gender sink outside our room.

Miinukset: The dinner and the bed are not so good. I hate ofurô, prefer shower.

Plussat: The traditional.bath experience

Miinukset: Quite distant from centre but cheap

Plussat: I really enjoyed the traditional Japanese baths which we got to experience. Also it was helpful that there was a self-operating kitchen, so if we brought something from a shop we could make it there. The breakfast buffet was a thing to look forward to and it was delicious. There was a variety of foods including western and asian. For the price it was sold at, I think it was great. The location is great because there are nearby bus stop, a station and great temples which you can visit. If you need something in the morning then you can go to the shops nearby.Finaly, there were great evenings with traditional tea and arts and crafts. We met great people there even thought we could not speak the language.

Miinukset: Limited access to rooms between certain hours, however this did not bother us as we were usually out all day.

Plussat: The hostel was very clean and well maintained. The ambiance was perfect for anyone visiting for relaxation and exploration.

Miinukset: Restriction on bath timings. It was only from 3 pm to midnight.

Plussat: Location is great, less than a block from Hankyu line train station, and a corner with. about 10 bus routes, also 3 blocks from the Keifuku Randen Kyoto line. The usual Japanese business hotel amenities, small bar refrigerator, chair, easy chair, toiletries, etc. A small space but efficiently used and comfortably furnished. Staff were very helpful. They spoke English well and I overheard one staff member speaking passable German to a guest. Very clean and well maintained.

Miinukset: Like most Japanese hotels, there is a unit bath, which is a big step up (estimate 25 cm or 10 inches) and bath is also quite high-sided, something to consider for the mobility impaired. Difficult to adjust the room temperature. Again, as is often Japanese custom, there is heat from around October 1 and air conditioning (cooler) from around June 1. So, in the winter, you can make the room hotter, but you cannot really cool it down. There is no way to completely turn off the heat, and windows are locked for "security" (unless Spiderman is in the area, not really a concern). I did, during a previous stay at the Rhino, successfully request that the staff unlock my window, and was able to get a more comfortable temperature and cool down the room.

Plussat: The room was great. The staff was very friendly.

Miinukset: The isolation of the windows could be improved.

Plussat: The breakfast was the best!

Miinukset: If you have tattoos you can’t use the free spa, not sure why and didn’t ask.

Miinukset: Access to the Onsen wasn't as expected as it is part of the buildings gym.

Plussat: Staff members were very very friendly and helpful. Keep it up !! Will definitely recommend this hotel to our friends..