Kioto hotellit Ukyo

Plussat: Great Ryokan experience, with some additional comfort (private bathroom). Big room that feels like your own Japanese home, and very friendly staff who will serve you dinner, breakfast or prepare your beds for you. You will not see any other guests, which is the real luxury. Location is great with a lot to sight by foot. Don’t hesitate to go, if you can afford it though...

Miinukset: Nothing, except too pricey to stay longer.

Plussat: The staffs offered exceptional services. The only way to top that is to stay a few more days. We enjoyed the private hot springs. The location was closed to all the key scenic attractions in Arashiyama. We enjoyed it and will recommend to anyone we are going to visit the area.

Miinukset: Nothing.

Plussat: This ryokan was phenomenal! Talk about luxury, it was worth every penny. I wish we had been able to spend more than one night. We booked a room with a private bath because my husband wasn't keen on public onsen and I have a small tattoo which was not allowed per guidelines. The windows opened in the private bath and looked out on the courtyard garden which was gorgeous! The futons were more comfortable than a regular hotel bed. While dinner was not included, it was a fabulous experience and the food was to die for. So luxurious and the perfect amount considering it was 10 courses. Would highly recommend.

Miinukset: I wish I could have used the public bath for the experience, but understand based on the culture's concerns around tattoos and I didn't want to be disrespectful by trying to use it anyway.

Miinukset: We were looking forward to staying in a Ryokan and had done quite a bit of research on what to expect. Accommodations did not meet any sort of high end standards and the services offered were minimal given the luxury prices. We stayed two nights in the two bedroom annex building with our two teen-age daughters. I had read about a welcoming check in where we would be offered tea and learn more about the Ryokan and area. We had a five minute discussion of check in and check out times and what meals we planned on eating. We were not offered any tea and they were not able or interest in answering any questions we had. The walkway to the separate annex building was dark and quite ugly walking past trash and some sort of small parking lot. Our windows looked out onto the trash and small parking lot. I asked about sight seeing and private tour guide suggestions and they said they did not have any recommendations. We had some rainy weather and stayed in the first morning. We left at noon and the rooms were not made up when we returned in the evening. When we checked in they had parked two bikes for us to use outside our annex and said they may have a third bike but had no idea how to get a fourth bike even though we had booked the special annex for four guests. Quite bizarre frankly. We did enjoy the private bath in the annex and the food was good. I had expected so much more. It was quite disappointing.

Plussat: Everything! The food, the onsen, the lovely view of the river, the top-notch service! Incredible.

Plussat: Very comfortable lovely place

Plussat: I liked the cleanliness, and the place. Also, how the staff care about their guest.

Miinukset: They only have 2 shower room for all.

Miinukset: The dinner and the bed are not so good. I hate ofurô, prefer shower.

Plussat: I liked the public hot tub bath and the location was set in a beautiful wooded area close to a bus atop

Miinukset: It’s not family friendly and was not clearly advertised. We paid for this hotel when we arrived on site. We were surprised that it was an extra $30 per night because of what appeared to be taxes we were not aware of. It was also advertised as a family room which I thought would have a shared bathroom For our room Alone alone since we bought four beds in a single room. This was not the case. We have two small children and if they need to use the restroom they tried to open the main door in the middle of the night and get out! At one point we lost a kid because they went to the shared bathroom. Had I known we did not have our own bathroom I would’ve never booked this stay. Also the public bathrooms are only open from 7 AM till 9 AM, as is breakfast. It was hard to get everyone ready without stressing since the bathrooms are split between male and female. I didn’t realize that we would be sharing showers with other people. Also The room was not comfortable for relaxing and there was no tv or internet that worked in our room. The breakfast food was slim pickings and we paid $25 extra per day for the family for the food. We could have stayed elsewhere for a much better price and been less stressed trying to accommodate the kids having to use a shared bathroom down the hallway. I would not recommend this place to families but it would be okay for single travelers.

Plussat: I really enjoyed the traditional Japanese baths which we got to experience. Also it was helpful that there was a self-operating kitchen, so if we brought something from a shop we could make it there. The breakfast buffet was a thing to look forward to and it was delicious. There was a variety of foods including western and asian. For the price it was sold at, I think it was great. The location is great because there are nearby bus stop, a station and great temples which you can visit. If you need something in the morning then you can go to the shops nearby.Finaly, there were great evenings with traditional tea and arts and crafts. We met great people there even thought we could not speak the language.

Miinukset: Limited access to rooms between certain hours, however this did not bother us as we were usually out all day.

Plussat: Very friendly, kind and helpful staff. Nice spacious and well designed. Fun additional things like bike hire and 'onsen' - the spa bath.

Miinukset: Was quite noisy late at night and early morning (from 6am). Bit tricky with other people in dorm (e.g. seeming to sleep all afternoon which made it difficult moving about).

Plussat: The hostel was very clean and well maintained. The ambiance was perfect for anyone visiting for relaxation and exploration.

Miinukset: Restriction on bath timings. It was only from 3 pm to midnight.

Plussat: The room was great. The staff was very friendly.

Miinukset: The isolation of the windows could be improved.

Miinukset: Access to the Onsen wasn't as expected as it is part of the buildings gym.

Plussat: Super clean. Great breakfast. Super friendly staff. Very safe. Just outside the subway station. Just around the corner there are bus stops that can take you in every direction.

Miinukset: There is no washing facilities.

Plussat: Nice, new and modern room with good equipment. Very tasty and rich breakfast - both western and japanese style bufet.

Miinukset: Not so good location for traveling by JR trains. The room was strangely dark - virtually no light in the main part of the room, although the entrance area was lit very brightly. High step into the bathroom. However all of that manageable.

Plussat: Decent size rooms, clean and comfortable, located right next to metro/tram station. Staff where friendly some places to eat nearby. Would recommend and would stay again

Miinukset: Nothing really, breakfast was average especially western choice but was about what we expected

Plussat: Hotel is perfect. Location is very good. It is very close to subway and bus stop. At the entrance of hotel, there is a big 7Eleven market. Staff is very lovely. My room is very good. Saiin station is very close (1 min. by walk) to hotel.

Plussat: Clean, near with public transport

Miinukset: The price little bit expensive, they charges additional 200 yen per person.

Plussat: Everything was perfect.

Plussat: Attentive and polite staff wearing traditional dress. Cycle hire was convenient and easy. Laundromat down the street.

Miinukset: Too far away from where we needed to be. Room was tired and dated and pungent with stale smoke. Welcomed by a massive cockroach in the bathroom. Finding meal for dinner challenging.

Plussat: Great hospitality. Good food. Very clean room. Excellent shuttle service. Very comfortable bed. Shower and toilet is separated which is good.

Miinukset: A bit far from the station. Need to take 20 minutes walk but the efficient pick up shuttle services compensated.

Plussat: Nothing

Miinukset: Everything

Plussat: I really liked the room and didn’t remember it come with kitchen, I enjoyed my stay so much

Plussat: Easy access, cleaness, very comfortable

Miinukset: They will send the detail of how to register and access to the room via email but we dont get that email

Plussat: Its spacious and clean. Has a balcony and good working a/c.

Miinukset: The bed was not comfortable, close to unsleepable. In the kichen we had only one, very burnt pot, no microwave nor oven. Checkin is via tablet but emails went to spam so it was hard to complete payment. There was a phone on the front but we could barely hear from it. Although staff was very helpful. It has a big potential if they solve this little problems. And instructions for the washer was for another model so we had a hard time get it going.

Plussat: Nice, clean room, with a kitchenette and a washing machine. They have obviously reacted to the previous comments, as now we had some kitchen utensils, a pan and a casserole, and a couple of cups and plates available in the kitchen. We stayed for 6 days, and the room was cleaned 3 times, which means that they increased the frequency of cleaning. Also, a woman was expecting us at the reception and helped with the check-in process. Maybe this was because we used the shuttle provided by the hotel, but this also seems to be the reaction to the previous users' comments. Overall, a great place, with a bus stop on the corner, and a metro station within a 5-6 minute walk. A supermarket which works 24/7 on the way from the bus stop to the hotel.

Plussat: Good to transport, shops and being able to make your own meals.

Miinukset: The bed was extremely uncomfortable, wasn’t able to work the tv due to language barrier. the food wasn’t cleaned each day only every 3 days. We never met a staff member? Could suggest a pick up and drop service from train station.

Plussat: The design of rooms is nice and the bathroom is quite big

Miinukset: No staff so no one can help you BEDS ARE TERRIBLE there is no mattress just a box spring so it’s super hard and insanely uncomfortable to sleep! The room is nice but the bed ruined everything !