Kioto hotellit lähellä Togetsukyo Bridge

Plussat: This is an expensive property so I had high expectations for all of the hotel metrics. The property, the location, the service, the food were even better than I had hoped for.

Miinukset: There was nothing to dislike.

Plussat: The property is immaculate. Traditional with a modern touch. Rooms are beautifully appointed. Amazing views. Super quiet and very zen.

Miinukset: Absolutely nothing.

Plussat: This place was amazing. Extremely attentive staff. Excellent dinner. Perfect location along the water with a great view. I spilled coffee on my white shorts and the staff rushed to clean it for me less than an hour before we were leaving. Really went above and beyond.

Miinukset: Nothing. Sad to leave.

Plussat: Amazing experience, the staff was very cozy and the room is very special! We tried the typical Japanese dinner and it was very delicious. One night in the ancient and really Japan.

Plussat: As previous reviews stated the property was very clean and the staff were friendly and attentive. The food was good but not great, and I think on balance if we were staying again we might have chosen not to eat in the venue every evening. The location was good; however it was not especially private as our outdoor bath was in full view of the main road outside (with minimalist blinds which we had to keep down the whole time, thus obscuring our view of the small garden)

Miinukset: We did not have a bad experience but unfortunately our stay at the property was nevertheless not good value for money. I appreciate that traditional Japanese ryokans are expensive and do not offer the same amenities as you might expect in a luxury or western style hotel. However, given what we got I felt that the prices charged were simply astronomical - we paid more than for our suite at Mandarin Oriental in Hong Kong for the privilege of sleeping on a thin mattress on the floor in a tiny room. I would add that the staff were friendly and helpful and the room was certainly clean, but for US$1,000+ per night I would say that this is the minimum I would expect.

Plussat: Quiet, clean and friendly staff.

Miinukset: Please see my comments above and in addition the outdoor onsen tub is old and the shade is slightly broken. Definitely not value for money!

Plussat: The staff were nothing short of amazing! They really added to our stay. The traditional Japanese breakfast was also amazing.

Plussat: Clean, spotless, and convenient! I appreciate how clean the area is and everything is so new even still in Japanese style. It’s 1min walk to the shopping street but not too close to hear all the noises. The staffs are nice and helpful. Everything you need for a getaway trip!

Miinukset: Nothing. Everything is great!

Miinukset: Some markings on the wall/furniture. Cobwebs in the alcove.

Plussat: Location is great, Onsen is nice, staff were very nice.

Miinukset: Breakfast was disappointing. Didn't feel it was worth the money.

Plussat: The service was top notch. They accommodate vegans and vegetarians. Very comfortable stay. Breakfast was good.

Miinukset: A little on the pricey side. Breakfast should be included for the price

Plussat: Staff was very friendly and helpful. Breakfast was excellent and with a great view! Location is nice !

Miinukset: Not easy to get there for first timers without incurring an expensive cab fare.

Plussat: Perfect location. Like a slice of paradise. Super easy walk to everything which is helpful Because the bamboo forest becomes jam packed with tourists between 9 and 5 so we walked over around sunset and at 7:15am and virtually had it to ourselves.

Miinukset: It’s quite expensive though we knew that about true ryokans going into the process of booking.

Plussat: Great Ryokan experience, with some additional comfort (private bathroom). Big room that feels like your own Japanese home, and very friendly staff who will serve you dinner, breakfast or prepare your beds for you. You will not see any other guests, which is the real luxury. Location is great with a lot to sight by foot. Don’t hesitate to go, if you can afford it though...

Miinukset: Nothing, except too pricey to stay longer.

Plussat: The staffs offered exceptional services. The only way to top that is to stay a few more days. We enjoyed the private hot springs. The location was closed to all the key scenic attractions in Arashiyama. We enjoyed it and will recommend to anyone we are going to visit the area.

Miinukset: Nothing.

Plussat: Just unbeatable. Staff unexpectedly included meals in our rate which were impeccable. And Arashimaya district was the best choice for a visit to kyoto.

Plussat: This ryokan was phenomenal! Talk about luxury, it was worth every penny. I wish we had been able to spend more than one night. We booked a room with a private bath because my husband wasn't keen on public onsen and I have a small tattoo which was not allowed per guidelines. The windows opened in the private bath and looked out on the courtyard garden which was gorgeous! The futons were more comfortable than a regular hotel bed. While dinner was not included, it was a fabulous experience and the food was to die for. So luxurious and the perfect amount considering it was 10 courses. Would highly recommend.

Miinukset: I wish I could have used the public bath for the experience, but understand based on the culture's concerns around tattoos and I didn't want to be disrespectful by trying to use it anyway.

Plussat: Amazing food and very hospitable staff in a beautiful location. All our ryokan expectations were exceeded, along with full amenities and modern comforts with personalized touches.

Miinukset: Somehow it wasn't clear that we didn't reserve a meal along with the room, so we were under the impression that the price included a meal. But the staff was extremely accommodating despite our mix-up.

Plussat: The grace and beauty of the service was exceptional. It goes beyond "good service". You felt like your soul was acknowledged and cared for. Hard to explain. Its not a big box 5 star hotel experience. It is a mindful, graceful, spiritual 5 star experience. I visited on the anniversary of my beloved sister's passing and the experience gave me time and space to grieve and recover in just a short visit. My thanks to the wonderful staff for your gentle approach. The private dining experience was exceptional.

Miinukset: It would have been nice to have a little more guidance when choosing to eat outside of the Inn. There were very few nice dinner options to be found on my own. I may have reserved two nights of private dinning at the Inn of dinner if I knew more.

Plussat: Everything! The food, the onsen, the lovely view of the river, the top-notch service! Incredible.

Plussat: Everything!

Miinukset: Pricy dinner

Plussat: Food and staff lovely

Miinukset: Was expensive

Plussat: The hot tub in your room.

Miinukset: For a 5 star hotel not worth the expensive rate considering it doesn’t have a spa or swimming pool.

Plussat: Friendly staffs, a quiet yet convenient place for tourist with complimentary pick up from Kyoto Statioon.We had a nice dinner at their restaurant.

Miinukset: May be it was not high season, the water flow and temperature of onsens seem not functioning effectively.

Plussat: Very impressive facilities, luxurious room and very comfy bed, including the couples onsen (smaller than we thought, but still a delightful experience). Definitely recommend

Miinukset: Nothing! It was all perfect!

Plussat: Location ambience and service Hot mineral water tub

Miinukset: Smoking area too small and cramped. Only one in the whole prooerty

Plussat: Magical. Sublime. Unforgettable. We have recommended Suiran to the world!!!

Miinukset: The squishy pillows.

Plussat: Location, views and service

Plussat: Hotel is very pretty, surrounded with amazing views, and close to the bamboo Grove and. Staff was very nice and helpful. On Wednesdays, they have sake tasting at their coffee house- it was very fun and we enjoyed there from the food. Rooms were big and we felt like royalties in our private onsen.

Miinukset: I got dissapointed with the breakfast, i ordered an omelet and it came very raw, I asked to cook it a bit more and they gave me the same one...only on the third try it was ok. The coffee wasn't tasty enough, looks like it wasn't made out of barista machine. In general, for a 5 star luxury hotel, the breakfast isn't good enought.

Plussat: the hotel is located on the banks of a river and close to shopping streets and temples

Miinukset: the coffee shop staff at the hotel entrance was really unpleasant. He initially refused to serve us inside the cafe while it was horribly hot on the terrace that was not in the shade. It was necessary to insist on being inside and after the intervention of the hotel reception staff

Plussat: The hotel is beautiful and we had a nice time but the service was oddly off. The staff just seemed to be lost, but friendly. We had dinner at the restaurant and the service was just weird and off - again. Overall we enjoyed ourselves but for the price, not sure we’d be back.

Plussat: Nice building

Miinukset: The distance to the city was horrible far out, businformation was incorrect and even at the citybusstation they didn’t know where it was. So spend your 500¥ not on the bus but on a better located ho(s)tel

Plussat: Very comfortable lovely place

Plussat: I liked the cleanliness, and the place. Also, how the staff care about their guest.

Miinukset: They only have 2 shower room for all.

Miinukset: The dinner and the bed are not so good. I hate ofurô, prefer shower.

Plussat: Excellent english-speaking staff, comfy beds, socialable people and tons of activities. I love how honest and the staff is especially one time that i forgot both my passport and my wallet. They saved my behind everytime. Will definitely book here again on the 2020 Olympics!

Miinukset: None. The place deserved to be higher than a 2 star rating tbh.

Plussat: Reading area. Only good for families and Old people.

Miinukset: The staff is not very accommodating or accepting towards solo travellers or just single night stay. You are treated like a nobody especially if you’re alone and not staying for long. (Which didn’t happen with me anywhere else in Tokyo or Kyoto) I couldn’t wake up for early breakfast because of the extremely noisy dormitory mates due to whom I couldn’t sleep and missed my Breakfast, but on mentioning this to at the reception my coupon (650yen) was taken back with a shrug with no empathy/remorse which along with my horrible night and no breakfast even though charged all went to waste. Not at all recommended for solo travellers.

Plussat: I liked the public hot tub bath and the location was set in a beautiful wooded area close to a bus atop

Miinukset: It’s not family friendly and was not clearly advertised. We paid for this hotel when we arrived on site. We were surprised that it was an extra $30 per night because of what appeared to be taxes we were not aware of. It was also advertised as a family room which I thought would have a shared bathroom For our room Alone alone since we bought four beds in a single room. This was not the case. We have two small children and if they need to use the restroom they tried to open the main door in the middle of the night and get out! At one point we lost a kid because they went to the shared bathroom. Had I known we did not have our own bathroom I would’ve never booked this stay. Also the public bathrooms are only open from 7 AM till 9 AM, as is breakfast. It was hard to get everyone ready without stressing since the bathrooms are split between male and female. I didn’t realize that we would be sharing showers with other people. Also The room was not comfortable for relaxing and there was no tv or internet that worked in our room. The breakfast food was slim pickings and we paid $25 extra per day for the family for the food. We could have stayed elsewhere for a much better price and been less stressed trying to accommodate the kids having to use a shared bathroom down the hallway. I would not recommend this place to families but it would be okay for single travelers.

Plussat: I really enjoyed the traditional Japanese baths which we got to experience. Also it was helpful that there was a self-operating kitchen, so if we brought something from a shop we could make it there. The breakfast buffet was a thing to look forward to and it was delicious. There was a variety of foods including western and asian. For the price it was sold at, I think it was great. The location is great because there are nearby bus stop, a station and great temples which you can visit. If you need something in the morning then you can go to the shops nearby.Finaly, there were great evenings with traditional tea and arts and crafts. We met great people there even thought we could not speak the language.

Miinukset: Limited access to rooms between certain hours, however this did not bother us as we were usually out all day.

Plussat: Very friendly, kind and helpful staff. Nice spacious and well designed. Fun additional things like bike hire and 'onsen' - the spa bath.

Miinukset: Was quite noisy late at night and early morning (from 6am). Bit tricky with other people in dorm (e.g. seeming to sleep all afternoon which made it difficult moving about).

Plussat: Clean and calm

Plussat: Staff were very nice. The surrounding were beautiful.

Miinukset: Having to be in by 11. O’clock pm.

Plussat: the location was good

Miinukset: the room was close to the smoking room, so we could smell the smoke. The bathroom looked really cheap the bed cover was really ugly

Plussat: Its location Japanese breakfast Its lobby The friendly staff

Miinukset: The room is a little small. The public spa is too hot.

Plussat: Great location and fabulous rooms with tatami mats! Beautiful view into hotel gardens from our room. Very quiet.

Miinukset: Onsen was so hot we couldn’t go in! Staff didn’t speak very good English so a bit tricky communicating.

Plussat: Hotel is luxurious. Friendly and receptive staff. Adjacent to a strip with vendors and food. Within a 5 minute walk to see monkeys, a temple, and bamboo forest. Also, a 30 minute ride to the golden temple.

Miinukset: Room very hot and the AC blew hot air only. There was no wifi in the rooms. Breakfast too early, from 7 to 8:30 only. Overpriced - the decor feels out of date, the room was small and uncomfortable. I would not book this again.

Plussat: I love the location, the facility, the comfort and the cleanliness

Plussat: Good staff and very helpful.

Miinukset: There is nothing we don't like.

Plussat: The hotel was in a wonderful location just near the river. The public bath was a great relief at the end of the days. The breakfasts were varied and very good

Miinukset: The pillows were a bit hard. The dinner was a bit over priced. But be sure to reserve before 4 PM. The area is largely closed up by 8, but there are good restaurants around before.

Plussat: Attentive and polite staff wearing traditional dress. Cycle hire was convenient and easy. Laundromat down the street.

Miinukset: Too far away from where we needed to be. Room was tired and dated and pungent with stale smoke. Welcomed by a massive cockroach in the bathroom. Finding meal for dinner challenging.

Plussat: Great hospitality. Good food. Very clean room. Excellent shuttle service. Very comfortable bed. Shower and toilet is separated which is good.

Miinukset: A bit far from the station. Need to take 20 minutes walk but the efficient pick up shuttle services compensated.