Kioto hotellit lähellä Shoren-in Temple

Plussat: The rooms are a good size (for Japan) and well serviced. The location is excellent.

Miinukset: The reception staff were not helpful when we experienced a problem with our membership card. They seemed unable or unwilling to resolve the issue which left us wondering why they bothed to have a membership program at all. The whole experience resulted in our seriously questioning if we will stay with the chain again.

Plussat: The staff were excellent, the location was brilliant

Plussat: Hyvä ja viihtyisä lähiympäristö. Ostoskadut vieressä, mm. kuuluisa Nishiki Market. Ruokapaikkoja pilvin pimein. Lyhyt matka mm. Gyonin geisha-alueelle ja moneen muuhun

Plussat: Location and Japanese hospitality with a smile. Room was good quality. However, only one English channel CNN. Buffet breakfast delicious though not included in our booking which we picked. They serve complimentary coffee and small croissant in North building in the morning.

Miinukset: Room just a little small but i would stay here again and again.

Plussat: We loved the central location and the facilities the hotel offered. The bed was very comfortable and the bathroom facilities excellent.

Miinukset: Nothing

Plussat: The hotel has a perfect location. Very close to the Nishiki market and other places where to eat and shop. Easy access to public transport to reach all tourist attractions in Kyoto. Great choice for breakfast in the hotel. Also there is a 7/Eleven on the ground floor.

Plussat: good location, extra clean, confortable and very spacious, the staff is also very nice and efficient.

Miinukset: nothing

Plussat: The staff were so helpful and very kind.

Plussat: Hotellin sijainti oli erinomainen. Se että wc ja kylpyhuone olivat erikseen oli plussaa. Huoneemme oli pohjoistornin ylimmässä kerroksessa ja siellä oli hyvin rauhallista. Tänne haluan tulla uudestaan.

Miinukset: Double roomissa oli yöpöytä ja -valo vain toisella puolella sänkyä. Toinen yöpyjistä oli niitä ilman. Tämä oli suuri puute!

Plussat: Very close to everything, very polite staff, we were happy to stay with this hotel

Plussat: Everything was perfect!

Miinukset: Absolutely nothing

Plussat: Great location, value and staff What more can I say...we enjoyed the place

Miinukset: There really wasn't anything we didn't like

Plussat: The distance to Kyoto Station Bus Terminal that helps getting me around is close to the hotel, the hotel is close to post office, and convenience store. It was a pleasurable walk from bus station to the hotel.

Plussat: Good facilities and excellent location near Kyoto station.

Miinukset: Beds very firm.

Plussat: Nada. Nothing. Zilch.

Miinukset: There’s no parking & they don’t offer any info or merchant discounts for any of the surrounding parking lots. I paid $75 to park one block away for only 14 hours & when I asked about it, the woman cut me off & said to call the parking lot company & didn’t want to hear about it. They don’t help with the bags, they don’t have carts, they don’t have breakfast & the room was so small that there was hardly room to walk. To top it off I ran 2 loads of laundry in their dirty washing machines that wash & dry for 2 full hours. We left the next morning with 2 bags of soaking wet clothes because the machines don’t dry properly.

Plussat: Very good location to enjoy Kyoto and have a good rest at the end of the day!

Plussat: Room was spacious, breakfast was nice, great location, convenient to sores, restaurants, transportation

Miinukset: Breakfast could have been more diverse

Plussat: Great position for kyoto station and surroundings. We had 2 adults and 3 children and tight but fair enough it's what we expected. Loved it for a trip away!

Miinukset: Nothing really.

Plussat: Excellent location close to the station, convenience stores and shopping mall. Super clean and the hotel staff are all very welcoming. We had a really quiet room - the perfect retreat after a day of sightseeing!

Plussat: Hyvä pesula ja henkilökunta avuliasta.

Miinukset: Hieman lisää tilaa hotellihuoneeseen.

Plussat: Very good location, close to Kyoto Station,nice and clean room

Plussat: Olisi kiva, jos henkilökunta puhuisi edes auttavasti muuta kuin japania. Myös kaikki materiaali huoneessa oli vain japaniksi. Erinomaisella paikalla. Hyvä hotelli, huone aika pieni.

Plussat: Everything was perfect (the staff, the room, the location). Close to the Kyoto station and most buses.

Plussat: Hotel is located at strategic location, which link to Kyoto station via underground passage way. It is useful during raining days. Everything is good

Miinukset: Room cleanliness need to be improved as I can see some hair from previous guest inside bathroom. Front desk staff training need to be improved as the check in procedure was quite slow.

Plussat: Location. Clean. Modern. Onsen. Fully dark room while sleeping. Price/quality.

Miinukset: Small room, but efficient. Choose the king size room.

Plussat: Location is so good

Plussat: Location beautifully authentic and lovely rooms

Miinukset: Nothing happy with every thing

Plussat: This hotel provided the perfect accomodation in Kyoto. It was extremly clean, perfectly located, very nice atmosphere, very helpful and friendly staff, delicious breakfast and a very relaxing onzen bath. I would highly recommend it!

Plussat: Room was nice

Miinukset: Nothing

Plussat: Fantastic, modern hotel. Beautiful, stylish interior- the best we have seen so far in Japan. It indeed joins the historic heritage and modern styles. Very broad, delicious breakfast- quite expensive but absolutely worth it! Very nice own onsen. Perfect location in Kyoto Gion. We enjoyed everything and would come back!

Miinukset: We liked everything!

Plussat: Loved the location of the hotel. The area is prime and near all the restaurants, bars, things to do, cultural experiences, etc. Highly recommend. The room was also very nice and the hotel is extremely well maintained. Staff are very friendly and helpful. Overall I don’t think you’ll find a better deal in Kyoto. Without a doubt will be staying here again.

Miinukset: I have no complaints at all. Excellent hotel we loved it

Plussat: The hotel is super chic with very helpful staff. Most everyone speaks English, which is always nice. The room was very cozy and the hot spring in the basement was amazing!! Great showers and very comfortable bed.

Plussat: Great location in the Geisha district, glen, modern, very friendly helpful staff. Free coffee in the lobby. I told the checkIn person that I wanted a restaurant recommendation as it was my wife's birthday. She get excited and asked if we wanted some Champagne. A few minutes later she asked whether we liked red, white or Champagne...I said that since it was her birthday, we d go with champagne. I asked about the coast and the clerk said...Oh, No Cost !! 10 minutes later there she was at our door with a bottle of a Spanish Cava and an ice bucket. Tipping is not allowed and not accept4d if offered...this whole exchange completely blew us away....so gracious and so far beyond our expectations. Verycomfortable LARGE bed

Miinukset: Tiny room with no storage space but we made it work. Again, typical for Japan

Plussat: Onsen was brilliant. Great location.

Plussat: All was perfect! Best hotel in Kyoto

Plussat: Gorgeous property, perfect staff, lovely room and amenities.

Plussat: location, facility, interior design, garden

Miinukset: Staffs are not very helpful. We arrived after 3pm and we were told the room would not be ready until 4:15...we then went to the lounge while waiting and we asked the staff to send our luggage to the room (when the room is ready) while we were again waiting on our food to arrive. We finished our afternoon tea and found our luggage still sitting at the lobby ...

Plussat: Everithing

Miinukset: Nn

Plussat: Location was very good. Food was excellent, property kept very clean and nice, the pond was beautiful and peaceful, the staff was very nice and professional the accommodations were excellent very comfortable.

Miinukset: The atmosphere was at times a bit stiff. I did not appreciate the view of the room. In my reservation it was not clear the kind of room we were getting from booking.com so we got a more expensive room with a terrible view of the street, electrical cables and the entrance of the hotel.

Plussat: the general manager is a very professional personal ,and one of the best I ever met

Miinukset: I went to Japan lots of times and stayed with different good hotels, the experience of this one is the worst. The staff is not professional and not helpful. We've been told the room would be ready in one hour when we arrived at the hotel at 3 pm which is the check-in time shown on their website. We asked for a roller bed and got the confirmation saying the roller bed will be ready on our arrival while once we finally entered the room at 8pm on that day, the bed was still not there yet. Also, we asked the hotel helped us booked 2 restaurants. When we stayed with other hotels, the restaurant confirmation letter has always been given to us when we did the check-in while this didn't happen at Four Seasons. When I called the concierge checking if such a letter will be given seems the lady has no idea what I was asking for. The worse thing was when we arrived at the restaurant the hotel booked for us. We've been told there was no such reservation... When we checked out, I've been asked to pay another large amount of the room charge since they couldn't deduct that from the authorised fund. The hotel finally took some action to make me feel better, however, they ruined my holiday. I wish my feedback can help them improve as service quality is the core competitiveness for a hotel.

Plussat: - Great location minutes away from Gion (equiv. historical district) - Splendid 800 years old garden - Spacious room designed combining a mix of classic Japanese style with traditional luxury resort features

Miinukset: Whilst staff remained professional at each point in time, ability to support for additional service such as reservations was limited, which is something you would expect to be covered from a 5* hotel.

Plussat: The brasserie staff were incredible

Miinukset: Nothing

Plussat: The breakfast...thats the only thing

Miinukset: Expected more goodwill and hospitality given the 'luxuruious' room rate

Plussat: Very clean, great location. Staff were very helpful.

Miinukset: Paying in advance with no refund available was a small inconvenience. I tried to change to a bigger room and the hotel was no flexible at all. They booked us an extra room, which ended up working out well.

Plussat: You can easily find the hotel though its not on the main road. Very accessible, near the station. Staff are all nice.

Miinukset: Nothing :)

Plussat: Perfect location

Miinukset: It seemed that every hotel guest fought over the washer/dryer.

Plussat: The location of this hotel is ideal, and it is an excellent value. The space is clean and the property is well managed.

Miinukset: The bathroom was a little poor quality. For example, the plastic wall panel kept popping off. However, the toiletries were nice, and the hospitality staff were diligent in keeping the rooms tidy which was greatly appreciated.

Plussat: Great hotel! Clean, comfortable, friendly and good location! Would definitely stay here again!

Plussat: I loved the location and the rooms were clean and well presented!

Miinukset: Nothing really in my opinion

Plussat: Good location. Very nice and well-maintained property. Rooms are small but very efficient and have everything you need for a comfortable stay.

Miinukset: Everything was great.

Plussat: Very close to the subway station and the staff were friendly and helpful.

Miinukset: Tiny room and the dryer didn't work in their laundry room.

Plussat: It's already my second time back to the hotel. Located near the metro station and the city center (Kawaramachi Sanjo). Bus stops nearby can take you to every tourist spots in the city of Kyoto. The room is large with bathroom and the toilet separated. Very suitable for the stay of a family of 4.

Miinukset: The bed is not designed to be two double beds. So it is better someone uses a futon bed.

Plussat: One of the staffs can speak very good English. All staffs are super friendly and helpful. Hotel locates right near shopping area. There are Family store and 7-11 nearby, very convenient.

Miinukset: The wall is blotted.

Plussat: I loved the location and friendly staff

Miinukset: The bathrooms were difficult to get in and out of the shower and up and down into the bathroom