Kioto hotellit Nakagyo

Plussat: Everything was perfect and the location super convenient for our family Walks.

Miinukset: The room temperature was extremly dificult to control. The air conditioning have to be turned on all the time including all nigth, otherwise the room bevare super hot. We have 2 children under two, and IT was not eas L

Plussat: Very fresh feeling hotel, loved the free coffee & drinks in lobby. Room was small but comfortable. Loved having a washer/dryer available in the room. Close to subway that’s on the same line for Kyoto station and Arashiyama Bamboo grove.

Plussat: Very good location. New rooms, security excellent. Very handy washing machine.

Miinukset: Breakfast area too cramped. Very few non-Japanese options.

Plussat: The location, the size of the room, the washmachine and the free baverage machine in the hall.

Miinukset: If you are staying less than a week, they don’t clean your room, they only change the towels and if you’re staying more than a week, they do the cleaning once. Seriously, this is not enough especialy for the bathroom. I would prefered that they wouldn’t change the towels instead of cleaning the bath, sweep it... They provided you a bounch of amenities but in the room you’ll only find a toothbrush and the rest were in the hall to pick them, so by night the other amenities you need were over and in our case, as we were staying in the annex, with no one to ask for more. Also, the staff speaks a really pour english. I had an incident and it was really dificult for them fo understand me. And by the time to send our suitcases, they try to postpone it to another moment with no reason, they gave us the paper to readact ir and we had to tell them three times that we didn’t speak and write japanese. Finally, they did it but it was a big effort when in other hotels was really easy.

Plussat: Location was perfect. Room was very clean. The staff was very helpful. We also like the free coffee in the lobby.

Miinukset: Nothing.

Plussat: Good location, nice room

Miinukset: Room wasn't serviced everyday

Plussat: Clean and comfortable. Staff are friendly and accommodating but it’s not a 4 star service hotel. It’s also walking distance to Nijo castle and Imperial Palace.

Miinukset: Hotel is little bit hidden.

Plussat: This was the most spacious hotel we stayed at during our entire trip. We are a family of 3 staying in a double room with a sofa bed on the Annex side. The room was spacious, with a small kitchen area and a coffee table. The bed was comfortable, the staff from the front desk to the restaurant was all friendly. There are teas, bathroom amenities, coffee etc at the main lobby. We were happy with our stay.

Miinukset: Nothing much. Maybe open the coffee machine earlier before breakfast time. With jetlag, often times people wake up early and would be nice to be able to get a coffee before breakfast.

Plussat: Nice location, at the center of the Gion festival

Plussat: Location.

Plussat: The swimming pool.

Miinukset: The price to value was very high and the hotel billed me twice accidentally.

Plussat: After having been in the hotel just one day, I was personally greeted by some staff - using my surname. That is what I call true customer focus.

Plussat: The eggs and coffee were good. The bacon was also good.

Miinukset: Couldn’t eat lunch in hotel before we left. No warning that travel company (not staying at hotel) had priority reservations so no tables available. Poor communication from concierge about dinner reservations. Breakfast was incredibly overpriced.

Miinukset: They woke us up at 7:50 to tell us about a restaurant we asked for breakfast recommendation. The room is too small, with to storage space for a couple, a view of "the city" looks like a slam, lack of a 5-star quality, yet the service was good.

Plussat: Discreet & the amazing attention to detail

Miinukset: Initially our room looked into someone’s toilet! We asked to be moved and we were & given French champagne!

Plussat: Italian restaurant and the Japanese restaurants are both good

Miinukset: There’s one guy at the concierge attitude is not very friendly! he never smile when you come to talk to him. And the rest of people are good.

Plussat: We loved the stunning river views from our beautiful hotel room. It’s outstanding decor & simplicity reflected contemporary Japanese design. It was centrally located, easy to walk to or to use the subway. We loved swimming in their cool pool.

Plussat: Breakfast and the restaurants were amazing. I loved the overall ambiance, decor, and complimentary bike tours of the city.

Miinukset: Too many children.

Plussat: So much of your experience of Kyoto is where you are staying. I am so glad I changed hotels to stay at the Ritz one night. The service is outstanding, the location is incredible, and I had one of the nicest spa experiences of my whole life. Staying here will be one of my top memories of my lifetime. Cannot recommend highly enough.

Plussat: Beautiful accommodations - nice design and attentive staff

Miinukset: While you expect to pay extra for such luxury accommodation the price charged was excessive in my assessment compared to other accommodations available given the limited number of amenities available - 2 restaurants only in particular.

Plussat: The staff is very friendly and helpful. My girlfriend was headache at the midnight and they are willing to help to buy pain killer at that point of time. Very flexible & helpful arrangement. Able to help purchase Japanese sweet in advance. Besides, the hotel located beside the river and the view is simply superb.

Miinukset: Nothing

Plussat: Everything’s was amazing

Miinukset: The choices of food not that much

Plussat: The central location.

Plussat: The corner room was really nice clean and quiet. The hotel is exactly next to the shopping area with lots of restaurants around. Breakfast was good. The staff was helping with everything possible.

Miinukset: The fan in the bathroom was very loud and on permanently but they helped me and showed how to turn it off when needed.

Plussat: Located near to yotsuya subway stop, calm district and few good restaurants (not touristic) closeby

Miinukset: Breakfast is served by the restaurant connected to the hotel (that I highly reccomend for pozzas), but every visitor from southern Europe will be disappointed with the selection, maybe some additional pastry , croissant, nutella and espresso coffee would fix it easy

Plussat: Close to every location we wanted to go.

Miinukset: None

Plussat: Keskeinen sijainti lähellä Shinjukun asemaa. Kaikki on puhdasta ja siistiä, vaikka economy-huoneemme ei muuten ollut mitenkään erityinen. Kelpo aamiainen.

Miinukset: Todella pienet huoneet (vaikea saada kaksi matkalaukkua auki samaan aikaan). Huoneestamme oli hyvin vaatimaton näköala vastakkaiseen toimistorakennukseen.

Plussat: Bathroom and location

Miinukset: The staff was not helpful and friendly

Plussat: The breakfast was just amaaaaaazing!!!! Room and bed were big, little storage area (this seems to be rare in japanese hotels), staff is nice. We could leave our luggages after check out, very safely.

Plussat: Loistava sijainti ja avulias henkilökunta.

Miinukset: Kohtuullinen aamupala,

Plussat: Excellent service at front desk assisting us with directions and travel tips. Complimentary water, tea and coffee Complimentary breakfast Use of hotel umbrellas Full size ironing board

Miinukset: The room was too small and cramped and badly laid out. They charged 800 yen extra tax but did not inform us about it at time of booking even though tac has been there since 2018.

Plussat: Excellent location surrounded by food and shops, but quiet inside the hotel. The beds were very comfy and the hotel haad old world charm.

Plussat: Great location, easy access to all touristic destinations and train station. Lots of buses around the area and many areas are walking distance. Room was very good. Very clean and nicely decorated. All amenities available. Very complete breakfast. Staff very friendly, English speakers.

Miinukset: Room is a bit small, it was just enough for us as we backpacked so we did not have much luggage.

Plussat: Staff was terrific

Plussat: The room was spacious and very clean

Miinukset: The breakfast choices are non-existent. Very unappetising.

Plussat: Staff were very kind and welcoming. Rooms were very comfortable

Miinukset: We didn't like the western breakfast

Plussat: The service. Solved our adapter problem with a loan, hailed our taxis, excellent daily room cleaning. Exceptional!

Miinukset: I cannot find fault.

Plussat: Excellent staff. Reception was very helpful. In particular I would mention Ms Miku.

Miinukset: Air-conditioning was not consistent.

Plussat: Rooms were excellent quality amenities

Plussat: Friendly and professional staff, very fast response to any request for help. Beautiful room and public spaces, designed w attention to detail.

Miinukset: The breakfast times, with last breakfast at 10:00. The menu was somewhat monotonous

Plussat: Nice helpful staff

Miinukset: Raw scrambled eggs

Plussat: Great to have use of the Handi phone from each room, both as a phone and as a wifi hotspot. Appreciated the excellent attention to detail by the staff. One morning since we forgot to charge one of the two Handi phones, the manager let us borrow a fully charged Handi phone for the day. Another day my daughter left her shopping bag of new shoes on a bus, and the manager contacted the bus company who then had my daughter's shopping bag waiting for us at the bus station office the next day. Easy to get on the subway right outside the hotel. Enjoyed the beautiful interior design of both the rooms and bathrooms, plus the coffee, tea and snacks refreshed each day.

Miinukset: Do wish we had not had to pay for two rooms, when in reality us two parents and our two daughters could have comfortably stayed in one room since the two twin beds are each the same as two double beds in the U.S.

Plussat: Good location, close proximity to the imperial palace

Miinukset: This is my second time here, standards have clearly dropped. We checked into the room to find that there were pee in the toilet. The staff came and just flush it off. Also the standards of the breakfast has dropped, poor options. It was a disappointing stay!

Plussat: Location is perfect, just near the Marutamachi line. Also bus stops for travelling to Arashiyama and Kiyomizu-dera are 100m away. Property is quite big which is unusual in Japan. Also amenities are new. The room is so nice, overall, felt like lived in a traditional japanese home. Thanks a lot.