Kioto hotellit lähellä Sanjusangendo Temple

Plussat: The distance to Kyoto Station Bus Terminal that helps getting me around is close to the hotel, the hotel is close to post office, and convenience store. It was a pleasurable walk from bus station to the hotel.

Plussat: Good facilities and excellent location near Kyoto station.

Miinukset: Beds very firm.

Plussat: Nada. Nothing. Zilch.

Miinukset: There’s no parking & they don’t offer any info or merchant discounts for any of the surrounding parking lots. I paid $75 to park one block away for only 14 hours & when I asked about it, the woman cut me off & said to call the parking lot company & didn’t want to hear about it. They don’t help with the bags, they don’t have carts, they don’t have breakfast & the room was so small that there was hardly room to walk. To top it off I ran 2 loads of laundry in their dirty washing machines that wash & dry for 2 full hours. We left the next morning with 2 bags of soaking wet clothes because the machines don’t dry properly.

Plussat: Very good location to enjoy Kyoto and have a good rest at the end of the day!

Plussat: Room was spacious, breakfast was nice, great location, convenient to sores, restaurants, transportation

Miinukset: Breakfast could have been more diverse

Plussat: Great position for kyoto station and surroundings. We had 2 adults and 3 children and tight but fair enough it's what we expected. Loved it for a trip away!

Miinukset: Nothing really.

Plussat: Excellent location close to the station, convenience stores and shopping mall. Super clean and the hotel staff are all very welcoming. We had a really quiet room - the perfect retreat after a day of sightseeing!

Plussat: Hyvä pesula ja henkilökunta avuliasta.

Miinukset: Hieman lisää tilaa hotellihuoneeseen.

Plussat: Very good location, close to Kyoto Station,nice and clean room

Plussat: Olisi kiva, jos henkilökunta puhuisi edes auttavasti muuta kuin japania. Myös kaikki materiaali huoneessa oli vain japaniksi. Erinomaisella paikalla. Hyvä hotelli, huone aika pieni.

Plussat: Everything was perfect (the staff, the room, the location). Close to the Kyoto station and most buses.

Plussat: Hotel is located at strategic location, which link to Kyoto station via underground passage way. It is useful during raining days. Everything is good

Miinukset: Room cleanliness need to be improved as I can see some hair from previous guest inside bathroom. Front desk staff training need to be improved as the check in procedure was quite slow.

Plussat: Location and facilities

Miinukset: The pool access is additional when it should be free for guests.

Miinukset: Hotel itself was just meh. Amazing location above Kyoto Station but it comes at a hefty price. Since we were using the Japan Rail Pass for the day trips, it was worth it. Would stay there again.

Plussat: We love the location of this hotel in the Kyoto station

Plussat: The hotel is based at the main station which makes travel around the city easy. You won’t however even know it’s close to the trains as the rooms are sound proof. I enjoyed the hotel and highly recommend it.

Miinukset: Went to the hair salon which was horribly overpriced

Plussat: Buffet breakfast and location

Miinukset: Fitness center hours and front desk staff.

Plussat: Perfect location for getaway using trains and buses to outskirts of Kyoto. Close to many shops like Isetan, restaurants and convenience stores. Very quiet in the rooms even though it is located above the train station. The rooms were very reasonable in size and the amenities given were very good quality. Luggage storage was available as we arrived before the check in time (which was 3pm). Staff at reception and house keeping were very polite and helpful. Check in and check out was a breeze.

Miinukset: Perhaps my only grouse was the shower head could have been more flexible. It was pointing towards the towel rails.

Plussat: Pidin huoneen ikkunanäkymästä. Huoneesta avautui upea näkymä Kioton tornille. Huone oli tilava, aula ylellinen ja käytävillä japanilaista taidetta, josta erityinen plussa.

Miinukset: Aamiainen oli tavanomainen. Olisin toivonut vähemmän vaihtoehtoja, mutta parempaa laatua, esim. leivät ja etenkin kahvi. Huoneen kulumiin ei heti silmä yltänyt.

Plussat: B'fast on 15th Floor was excellent

Plussat: Great location

Plussat: Location, staff, and rooms

Plussat: Great location

Plussat: Loved this hotel, spacious room, lovely huge toiletries, really clean. Right in the station so perfect location, so easy to get around. Loads of food options at the hotel, enjoyed the Orbite bar downstairs too. Great breakfast. Great stay! It’s down as 4 star but definitely felt 5 star!

Miinukset: Nothing

Plussat: All was perfect! Best hotel in Kyoto

Plussat: Gorgeous property, perfect staff, lovely room and amenities.

Plussat: location, facility, interior design, garden

Miinukset: Staffs are not very helpful. We arrived after 3pm and we were told the room would not be ready until 4:15...we then went to the lounge while waiting and we asked the staff to send our luggage to the room (when the room is ready) while we were again waiting on our food to arrive. We finished our afternoon tea and found our luggage still sitting at the lobby ...

Plussat: Everithing

Miinukset: Nn

Plussat: Location was very good. Food was excellent, property kept very clean and nice, the pond was beautiful and peaceful, the staff was very nice and professional the accommodations were excellent very comfortable.

Miinukset: The atmosphere was at times a bit stiff. I did not appreciate the view of the room. In my reservation it was not clear the kind of room we were getting from booking.com so we got a more expensive room with a terrible view of the street, electrical cables and the entrance of the hotel.

Plussat: the general manager is a very professional personal ,and one of the best I ever met

Miinukset: I went to Japan lots of times and stayed with different good hotels, the experience of this one is the worst. The staff is not professional and not helpful. We've been told the room would be ready in one hour when we arrived at the hotel at 3 pm which is the check-in time shown on their website. We asked for a roller bed and got the confirmation saying the roller bed will be ready on our arrival while once we finally entered the room at 8pm on that day, the bed was still not there yet. Also, we asked the hotel helped us booked 2 restaurants. When we stayed with other hotels, the restaurant confirmation letter has always been given to us when we did the check-in while this didn't happen at Four Seasons. When I called the concierge checking if such a letter will be given seems the lady has no idea what I was asking for. The worse thing was when we arrived at the restaurant the hotel booked for us. We've been told there was no such reservation... When we checked out, I've been asked to pay another large amount of the room charge since they couldn't deduct that from the authorised fund. The hotel finally took some action to make me feel better, however, they ruined my holiday. I wish my feedback can help them improve as service quality is the core competitiveness for a hotel.

Plussat: - Great location minutes away from Gion (equiv. historical district) - Splendid 800 years old garden - Spacious room designed combining a mix of classic Japanese style with traditional luxury resort features

Miinukset: Whilst staff remained professional at each point in time, ability to support for additional service such as reservations was limited, which is something you would expect to be covered from a 5* hotel.

Plussat: The brasserie staff were incredible

Miinukset: Nothing

Plussat: The breakfast...thats the only thing

Miinukset: Expected more goodwill and hospitality given the 'luxuruious' room rate

Plussat: It was great to get away from the busy city of Osaka and head to Kyoto for a couple of days. Almont hotel had everything we needed - 7/11 was also about a 2 minute walk which was a great addition.

Miinukset: Would be great to have a coffee machine in the lobby or in your room without having to have breakfast there.

Plussat: Hot spring was very comfortable. Receptionist made a restaurant reservation for me.

Miinukset: It’s close to Kyoto station but a bit far from the main hot spots further north. Convenient to get to fushimi inari though

Plussat: Ease of use for a non native!

Plussat: The hotel is quite close to the train station, which was handy but the area it's in isn't the nicest to look at. We found it quite easy traveling around the place from the hotel. The room size was good for Japan and the staff were polite. It had a public onsen style bath.

Miinukset: Children were using the onsen as a swimming pool when I went. Not very relaxing. No staff around to stop this. That was the only negative.

Plussat: Clean & friendly staff

Miinukset: Take a longer route to reach hotel from train station if you are first timer. Perhaps a detailed info to the hotel from train station (like which exit) in the website would be helpful.

Plussat: I work a lot in Kyoto and hence am trying out various hotels (different one every week). This one is very nice , yet a little further away from the station and where I usually stayed. However, that was totally worth it. Breakfast is awesome and there is a small public bath on the 2F, too.

Plussat: Close to the train station, nice staff, quite big room for Japanese standard

Miinukset: At peak time, WIFI was a bit slow

Miinukset: Comfortable, nice and quite. Good services.

Plussat: The location of this hotel is ideal, close to the station so great if you want to travel by train or get a taxi to sightsee. Not that easy to find when you arrive at Kyoto station but the Japenese are so helpful someone will point you in the right direction. We exited from the wrong side of the station and ended up getting a very short taxi ride as we had some heavy luggage.

Miinukset: Very small compact room with tiny bathtub. Felt a bit claustrophobic for two people and luggage. Spent no time in the room apart from sleeping in it. Very basic!

Plussat: The hotel in Kyoto we are quite familiar, have been there a couple of times in past years and could arrange our schedule accordingly. The staff is kind and helpful. The twin-bed room is big, well layout and comfortable. The A/C is quiet. We like the public bath after tired trip.

Miinukset: The facility needs maintenance. The room entrance surface is sticky dirty, bath room is the same. The window curtain shrinks length, cannot cover the window bottom in morning, we were forced to wake up at 4:25 am sunrise time, it took us one hour from sleepy dizzy mode to figure out how to cover dazzling sunshine: stacked all the pillows to window ledge. And half hour later, we were woke up by room service staff noise of next room. Well our booking request is quiet room...

Plussat: Great location, amazing staff, super clean, thermal baths, 7eleven open 24h next door

Miinukset: Nothing!

Plussat: It’s very help staff , bigger & very clean room , great location

Miinukset: None !

Plussat: Everything is clean and well organized. Value for the money

Miinukset: The location is abit far from the nearest train station, but the hotel being very thoughtful provides shuttle bus to the Kyoto station.

Plussat: The free shuttle service which I used heavily during my stay. Although the hotel is walking distance to kyoto station but the shuttle is a perk. The lobby design is awesome, reflecting the beauty and elegance of kyoto style. Love the free welcome drink offered at the roof bar when I first checked in. Such a gesture surprise the guest

Miinukset: the room temperature of the guest rooms cannot be adjusted. It could be quite uncomfortable during the summer heat of Kyoto

Plussat: Very flexible. Upgraded rooms. Accommodate all our needs..,Kimono hangers, iron, iron board, pajamas, etc. All you can eat and drink for the guests on Premium Floors with extra security at the separate lounge with key entry. Free exercise gym. Massage service come to your room until midnight!!! Bring ice to your door 24 hours. Free nice comfortable slippers. Free newspapers to your door. Great breakfasts. Great gift shop. Beauty parlor in the building. Great bars. Free shuttle bus from/to Kyoto station. They do all service without tip!!!

Miinukset: It’s hard to pick on them..

Plussat: The staff at reception and concierge were very friendly and helpful and made us feel relaxed and welcome. The shop near reception had a large variety of products of interest and we made a number of purchases. The staff in the shop were again very helpful and communication was easy even though l have limited Japanese language. Housekeeping staff were also very friendly and helpful. Our rooms were refreshed every day and the beds were comfortable. The Buffet Breakfast had a good variety of food.

Miinukset: Our Kazahana dining experience on the first night was very bad. Upon arrival we were given menus and then left waiting a very long time before we attracted the attention of staff to order our meal and drinks. The drinks came individually with long intervals between each delivery and one drink was completely forgotten. It was very hard to attract the staff to remedy this. A salad was ordered to be shared, but no plates came with it and again we were ignored and my husband had to go and find plates himself. We ordered more drinks and again slow delivery with staff having to be reminded. By this stage we were feeling extremely dissatisfied with this supposedly ‘A la carte’ Dining Experience. Staff were observed stopping and chatting happily with each other, then quickly moving out of sight when we tried to gain their attention. One waitress walked past near our table, heard me call her and deliberately turned her face away. My Japanese friend then called her again and with obvious reluctance she came over. We couldn’t believe such rudeness and discussed how poorly trained the staff were. How next year with the Olympics they would not cope at all. In summary, the dining staff did not seem to understand their job. They were very inattentive. The whole experience was disappointing, particularly for the price and would not recommend.

Plussat: Staffs are nice and present

Miinukset: Disappointed with back street view. Couldn't open the window. I booked a Premium Hollywood Triple Room actually.

Plussat: The buffet breakfast was outstanding. The food options at the western style buffet were varied, the food was fresh, the setup was comfortable and convenient, and the food was replaced regularly. We had a luxury holiday twin room that comfortably fit my wife, my two teenagers and me. The room was clean with an outstanding shower and bath, and high end linens. The hotel has a free shuttle bus to Kyoto station that we used every day. We also had access to the suite with afternoon tea and cocktails at night, an added perk.

Miinukset: The roof top bar was adults only, so we could not go there with our teenagers. The roof top bar lost some profit with that rule. We were disappointed that the pool had no access, especially given how hot is was the week we were there. We had dinner one night at the Star Hill Chinese restaurant. We were disappointed with the service and the food, especially give the prices. The hotel is also a bit far from major sights in Kyoto.

Plussat: Friendly staff

Miinukset: Bad connection to public transportation Very small gym Expensive pool bar

Plussat: The rooms are very spacious and the foyer area is beautiful

Miinukset: It was a little bit far out for shops and restaurants