Kioto hotellit lähellä Nishiki Market

Plussat: The rooms are a good size (for Japan) and well serviced. The location is excellent.

Miinukset: The reception staff were not helpful when we experienced a problem with our membership card. They seemed unable or unwilling to resolve the issue which left us wondering why they bothed to have a membership program at all. The whole experience resulted in our seriously questioning if we will stay with the chain again.

Plussat: The staff were excellent, the location was brilliant

Plussat: Hyvä ja viihtyisä lähiympäristö. Ostoskadut vieressä, mm. kuuluisa Nishiki Market. Ruokapaikkoja pilvin pimein. Lyhyt matka mm. Gyonin geisha-alueelle ja moneen muuhun

Plussat: Location and Japanese hospitality with a smile. Room was good quality. However, only one English channel CNN. Buffet breakfast delicious though not included in our booking which we picked. They serve complimentary coffee and small croissant in North building in the morning.

Miinukset: Room just a little small but i would stay here again and again.

Plussat: We loved the central location and the facilities the hotel offered. The bed was very comfortable and the bathroom facilities excellent.

Miinukset: Nothing

Plussat: The hotel has a perfect location. Very close to the Nishiki market and other places where to eat and shop. Easy access to public transport to reach all tourist attractions in Kyoto. Great choice for breakfast in the hotel. Also there is a 7/Eleven on the ground floor.

Plussat: good location, extra clean, confortable and very spacious, the staff is also very nice and efficient.

Miinukset: nothing

Plussat: The staff were so helpful and very kind.

Plussat: Hotellin sijainti oli erinomainen. Se että wc ja kylpyhuone olivat erikseen oli plussaa. Huoneemme oli pohjoistornin ylimmässä kerroksessa ja siellä oli hyvin rauhallista. Tänne haluan tulla uudestaan.

Miinukset: Double roomissa oli yöpöytä ja -valo vain toisella puolella sänkyä. Toinen yöpyjistä oli niitä ilman. Tämä oli suuri puute!

Plussat: Very close to everything, very polite staff, we were happy to stay with this hotel

Plussat: Everything was perfect!

Miinukset: Absolutely nothing

Plussat: Great location, value and staff What more can I say...we enjoyed the place

Miinukset: There really wasn't anything we didn't like

Plussat: The swimming pool.

Miinukset: The price to value was very high and the hotel billed me twice accidentally.

Plussat: After having been in the hotel just one day, I was personally greeted by some staff - using my surname. That is what I call true customer focus.

Plussat: The eggs and coffee were good. The bacon was also good.

Miinukset: Couldn’t eat lunch in hotel before we left. No warning that travel company (not staying at hotel) had priority reservations so no tables available. Poor communication from concierge about dinner reservations. Breakfast was incredibly overpriced.

Miinukset: They woke us up at 7:50 to tell us about a restaurant we asked for breakfast recommendation. The room is too small, with to storage space for a couple, a view of "the city" looks like a slam, lack of a 5-star quality, yet the service was good.

Plussat: Discreet & the amazing attention to detail

Miinukset: Initially our room looked into someone’s toilet! We asked to be moved and we were & given French champagne!

Plussat: Italian restaurant and the Japanese restaurants are both good

Miinukset: There’s one guy at the concierge attitude is not very friendly! he never smile when you come to talk to him. And the rest of people are good.

Plussat: We loved the stunning river views from our beautiful hotel room. It’s outstanding decor & simplicity reflected contemporary Japanese design. It was centrally located, easy to walk to or to use the subway. We loved swimming in their cool pool.

Plussat: Breakfast and the restaurants were amazing. I loved the overall ambiance, decor, and complimentary bike tours of the city.

Miinukset: Too many children.

Plussat: So much of your experience of Kyoto is where you are staying. I am so glad I changed hotels to stay at the Ritz one night. The service is outstanding, the location is incredible, and I had one of the nicest spa experiences of my whole life. Staying here will be one of my top memories of my lifetime. Cannot recommend highly enough.

Plussat: Beautiful accommodations - nice design and attentive staff

Miinukset: While you expect to pay extra for such luxury accommodation the price charged was excessive in my assessment compared to other accommodations available given the limited number of amenities available - 2 restaurants only in particular.

Plussat: The staff is very friendly and helpful. My girlfriend was headache at the midnight and they are willing to help to buy pain killer at that point of time. Very flexible & helpful arrangement. Able to help purchase Japanese sweet in advance. Besides, the hotel located beside the river and the view is simply superb.

Miinukset: Nothing

Plussat: Everything’s was amazing

Miinukset: The choices of food not that much

Plussat: Aamianen oli erinomainen

Miinukset: Hotellissa menossa remontti, siitä ei kuitenkaan ollut juuri haittaa.

Plussat: Todella hyvä aamupala.

Miinukset: Kylpyamme ei sovi kovin pitkälle ihmiselle.

Plussat: Only location is good.

Miinukset: I have been finished reservation that for non-smoking two single bed room.However, they gave us terribe room.The hotel staff told me that my room is non-smoking room.But I could smelling lots of smoking smells in the room.This Hotel was terrible.

Plussat: Goodfit and finish and high quality furnishings, breakfast was excellent quality if you can get in your room rate Very good location for site seeing and travelling by train

Miinukset: No gym, steam or spa

Plussat: It’s Good location next to Kyoto station, plenty to do around the station and hotel. Clean rooms and excellent staff

Miinukset: Nothing

Plussat: the location is great as its is near the Kyoto station

Miinukset: uncomfortable beds, a comfort deluxe room was very small, bathroom is tiny and not very nice at all, like a tiny bathroom in a cruise ship. no coffee machine. our check in was also difficult.

Plussat: Newly remodeled room and bathroom. Beautiful lobby. Amazing buffet breakfast. Within walking distance of train station. Very courteous staff. Had a great experience. Highly recommend for your stay!

Plussat: It is so close to Kyoto Station from the Central Exit (the exit facing Kyoto Tower) that I walked right by it! Silly me!

Plussat: Great breakfast, excellent service throughout the hotel, very comfortable room

Plussat: big spacious room central location, 2 minutes walk from Kyoto station rooms were sound proof staff very helpful

Miinukset: first aid kit was very poor no gym didn't like the fact that the room we had overlooked a cemetery

Plussat: great location staff went above to help

Miinukset: There was nothing not to like

Plussat: The room was very clean and bed comfortable, the choice of breakfast was exceptional.

Miinukset: There wasn't any thing we did not like.

Plussat: Clean. Housekeeping were lovely

Miinukset: Long way from anywhere. Restaurants all far too expensive. Overall very expensive but was festival time. Staff too cold and concierge not taken notice

Plussat: Excellent service, and nice, spacious room. Good breakfast. Location in a quiet residential area close to Imperial Palace and a bit away from all the tourist groups (a clear plus for us).

Miinukset: Not many options fr vegetarian food for lunch and dinner

Plussat: Staff friendly, fast working and competent. Nothing to say, just thank you for outstanding service.

Plussat: The hotel is amazing, the bathroom was great as there is a bath tub in a separate shower room and then sink and toilet separately. Everything is very clean. Champagne bar has amazing cakes. The location is in a quieter area but still very close to everything. I just loved our stay here. I stayed with 2 children (9 and 12) and everything was absolutely great.

Miinukset: I wish they had a powdered coffee instead of the tea bag coffee as that didn't taste very good and was a bit difficult to make for me, I guess being European I am just not used to this coffee.

Plussat: The area is quiet and room is clean. Staff is very helpful.

Plussat: Good service in every step!

Plussat: Very nice staff. Great hotel for the money in general.

Miinukset: Nothing

Plussat: Taking the bike from the hotel and travel in Kyoto. Large room with comfortable bathroom

Plussat: - Breakfast was excellent - Frequent free shuttle to the metro very convenient - Spacious room

Plussat: Good sized room, friendly and helpful staff, excellent shuttle bus service, nearby convenience store, choice of Japanese or western breakfast - both great! A high class but homely hotel.

Plussat: This hotel was gorgeous, with a very comfortable bed, luxurious bathroom, and friendly, attentive staff.

Miinukset: The location of this hotel is not great for sightseeing or leaving the hotel for a meal. The shuttle bus to the subway line is handy though (I just wish I knew I about it before hailing a cab to get there from downtown).

Plussat: All was perfect! Best hotel in Kyoto

Plussat: Gorgeous property, perfect staff, lovely room and amenities.

Plussat: location, facility, interior design, garden

Miinukset: Staffs are not very helpful. We arrived after 3pm and we were told the room would not be ready until 4:15...we then went to the lounge while waiting and we asked the staff to send our luggage to the room (when the room is ready) while we were again waiting on our food to arrive. We finished our afternoon tea and found our luggage still sitting at the lobby ...

Plussat: Everithing

Miinukset: Nn

Plussat: Location was very good. Food was excellent, property kept very clean and nice, the pond was beautiful and peaceful, the staff was very nice and professional the accommodations were excellent very comfortable.

Miinukset: The atmosphere was at times a bit stiff. I did not appreciate the view of the room. In my reservation it was not clear the kind of room we were getting from booking.com so we got a more expensive room with a terrible view of the street, electrical cables and the entrance of the hotel.

Plussat: the general manager is a very professional personal ,and one of the best I ever met

Miinukset: I went to Japan lots of times and stayed with different good hotels, the experience of this one is the worst. The staff is not professional and not helpful. We've been told the room would be ready in one hour when we arrived at the hotel at 3 pm which is the check-in time shown on their website. We asked for a roller bed and got the confirmation saying the roller bed will be ready on our arrival while once we finally entered the room at 8pm on that day, the bed was still not there yet. Also, we asked the hotel helped us booked 2 restaurants. When we stayed with other hotels, the restaurant confirmation letter has always been given to us when we did the check-in while this didn't happen at Four Seasons. When I called the concierge checking if such a letter will be given seems the lady has no idea what I was asking for. The worse thing was when we arrived at the restaurant the hotel booked for us. We've been told there was no such reservation... When we checked out, I've been asked to pay another large amount of the room charge since they couldn't deduct that from the authorised fund. The hotel finally took some action to make me feel better, however, they ruined my holiday. I wish my feedback can help them improve as service quality is the core competitiveness for a hotel.

Plussat: - Great location minutes away from Gion (equiv. historical district) - Splendid 800 years old garden - Spacious room designed combining a mix of classic Japanese style with traditional luxury resort features

Miinukset: Whilst staff remained professional at each point in time, ability to support for additional service such as reservations was limited, which is something you would expect to be covered from a 5* hotel.

Plussat: The brasserie staff were incredible

Miinukset: Nothing

Plussat: The breakfast...thats the only thing

Miinukset: Expected more goodwill and hospitality given the 'luxuruious' room rate