Days Inn by Wyndham Knoxville West

Just passing through, got a good night sleep

The fact there are bed bugs which i had 2 in a coffee cup and showed the front desk plus the non cleaned room have photos of it. On top of the front desk being rude about it saying he'll let management know and theres nothing else he can do. Very rude no social skills.

The roof leaked rain every day in several areas of the room & on the last night it leaked rain right over the bed and my friend who was staying there got soaking wet at 2:00 am. She complained to the front desk every day and they said that they would take care of the problem and never did. They could have probably put her into a different room but never offered to do so. Very poor customer service. I prepaid for the room and I feel that I should be reimbursed for the cost of the room.