Kööpenhamina hotellit City Center

Plussat: Hotel was fantastic with friendly staff and wonderful location

Miinukset: Nothing hotel is perfect

Plussat: Fine small luxury hotel

Miinukset: NA

Plussat: Breakfast was very impressive, really enjoyed the spread.

Miinukset: It feels like a hotel that should have more impressive spa facilities, alas the sauna and steam room were adequate.

Plussat: The hotel was very well located about 10 mins walk from the centre of the old town. The staff were friendly and helpful (inc the lady at the concierge who made us restaurant reservations and the lady at reception who arranged for our luggage to be stored when we checked out).

Miinukset: The only complaint is that when we asked for a taxi on departure the concierge agreed a fixed rate (DKK275) with the taxi driver that was much more than the cost of the journey on the meter (DKK 135). The rooms needed some updating/refurbishment (e.g. the bathrooms).

Plussat: Room decor. Sauna/ steam room

Miinukset: Applying room service charge when the restaurant was closed for a private event.

Plussat: The beds were excellent- breakfast good and location

Miinukset: The showers could be more powerful and they were a little cramped. The air con had no temperature gauge. Grubby throw on the bed

Plussat: Comfy beds, great little balcony for the warm summer evenings we were lucky enough to have

Plussat: Room was great. Bed very comfortable. The service very good almost everywhere.

Miinukset: Bathroom disappointing for a 5 stars hotel. The breakfast lack of originality and the delay if you order is too long. The service at the bar was disappointing, very long.

Plussat: Lobby, bar and terrace areas

Miinukset: Bathrooms and hotel reception staff. We had a problem with the a/c in one of the rooms and it took more than 3 days to fix. They didn’t offer to change the room or even say sorry in any way.

Plussat: Staff was good Location was excellent

Plussat: The most amazing breakfast! There is a choice for everybody! Fresh and yummy

Plussat: Paras mahdollinen sijainti, ystävällinen ja avulias henkilökunta, viihtyisä hotelli muutenkin ja loistava aamiainen. Erityisesti ravintola- ja aulatilat sekä terassi kauniit ja mukavat.

Miinukset: Hiukan liian kallis etenkin huoneen tasoon nähden (juniorsviitti) ja kylpyhuoneen lattia tahmainen sekä käytävän kokolattiamatto roskainen ja likainen. Samat sipsinmurut paikoillaan kolme päivää vaikka joka päivä siivottiin. Muuten hotellin yleisilme oli siisti.

Plussat: Location is excellent! Check in and staff help very easy. Facilities good - nice en-suite and good beds!

Miinukset: Like a lot in Copenhagen, the hotel was expensive.

Plussat: Beds are very comfortable and staff are very helpful

Miinukset: Selection of food and beverages are not to our expectations

Plussat: Location and the bed

Miinukset: Nothing

Plussat: Wonderful location! We choose a canal facing room, with great view. Everyone at the concierge desk, was extremely helpful.

Plussat: The biggest positive was the bed, great linen and super comfy. The room appeared clean but had bugs flying around mostly in the bathroom. There was no assistance with luggage, I had two rather large suitcases. Breakfast was good self serve, but service at the restaurant outside was ridiculously slow. Not sure it was worth the cost, would not recommend it

Miinukset: Service, bugs see above

Plussat: The bed was very comfortable.

Miinukset: A lot older that it looks in pictures, they’re actually in the process of renovating.

Plussat: Breakfast was nice, although nothing special. The view would be amazing but due to the historical architecture (small windows) it was mostly impaired. The huge wood beams across the walls were charming. The location was excellent.

Miinukset: Climate control was non existing. We experienced warm weather in Copenhagen and "due to the restrictions of the historical nature of the building" the thermostat was locked at a certain temperature and the result was 3 nights of uncomfortable sleep.

Plussat: The location is fantastic.

Miinukset: The room was small and the air conditioner did not work well or at all.

Plussat: Perfect location...beautiful hotel

Miinukset: Had to ask where and when breakfast was served..also location of lifts given we were on the 6th floor....steps in loft suite dangerous if you have to go to the bathroom in the night

Plussat: Great staff

Plussat: We got upgraded to one of the best suites in the hotel. Was a fantastic room

Miinukset: The suite was absolutely amazing but i think if we had been an older couple it would have been difficult to lift the luggages up the stairs from entering the room

Plussat: Hotelli oli remontissa osittain ja se vaikutti tietysti viihtyvyyteen.Meillä oli vanhanaikainen huone,mutta näimme uudistettuja huoneita,jotka olivat hienoja.Aamiainen oli runsas ja perus hyvä.Sijainti on hyvä,lähellä Nyhavnia ja keskustaa. Messuille piti mennä taxilla,mutta sehän jo tiedettiin etukäteen.

Miinukset: Kylpyhuone vanhanaikainen.

Plussat: friendly staff

Miinukset: dishonesty about the price: the hostel is already quite expensive for european standards but the customer must pay every slightest extra service. the exchange rate charge applied by steel house are the highest one in the city. in fact it is not a hostel, it is an expensive sleping machine.

Plussat: The property is in immaculate condition. Everything was clean, fresh, in good working order and well thought out. It’s in a convenient and quiet location just outside of tourist core. The young man who checked me in (Nickolas) could not have been more helpful in trying to secure a quiet room. The coffee was great and cheap and the bed comfortable if small. This was my first stay at a hostel and I was amazed at the number of amenities available.

Miinukset: The double room that I reserved was not available so I was given a room with six bunk beds. It worked fine for one person but there was only one small locker per person had the room been full. Additional lockers were available in the sub basement which I used for 5hrs after checkout and before my train which cost ~5€. It was more for 24hrs. The last evening a large group of unsupervised high school aged children arrived and unfortunately ruined what had been a surprisingly pleasant stay. They ran down the hallway and jumped off the bunk beds in the very early morning for at least an hour and made it impossible to sleep. It would be helpful for management to post signs, similar to the ones regarding messing up other people’s beds, reminding guests that the hotel rooms are used generally for sleeping and to be considerate of the other guests. I’m a 62 yo female who was a “hostel virgin“ and probably not the average customer so please consider that caveat when reading my critique.

Miinukset: Staff was a bit rude

Plussat: Mukava ja rento hostelli erinomaisella paikalla kaupungin keskustassa. Kahden hengen huone erittäin pieni, mutta kuitenkin käytännöllinen. Auton sai turvallisesti parkkihalliin, lisämaksua vastaan tietenkin.

Plussat: I loved the vibe in general! Super cool building and facilities, as well as the location. Comfy beds and I liked the fact that the beds had a small "wall" to close it off from the others.

Miinukset: The rooms are small and the cabinets as well, which complicated things for the people with a suitcase. Also, I found it suboptimal that the bathroom/shower was inside the room itself. Every time any of the facilities were used all the others woke up when lights were turned on in the bathroom/shower and other sounds. Doors to the bathroom didn't close properly.

Plussat: Great location, great facility! Overall our experience at the Steel House was good!

Miinukset: HOWEVER, the floor of our room was NOT clean AT ALL. It was dirty and dusty and there were two huge spiders + spider nets in the corner of the bathroom ceiling. The clean service is every 4 days, so we had to ask the cleaning lady to (exceptionally) come up to our room to vacuum at least the bathroom floor as it was full of hair. This has been the only downside of our staying at the Steel house. I would suggest having the cleaning service every other day, especially in the quadruple rooms, or have a vacuum cleaner available for guests to use at their convenience.

Plussat: Great facilities. The cinema was awesome

Miinukset: The asian guy that cleaned my room everyday had really bad body hygiene and the smell lingered on my bedding

Plussat: -Ensuite bathroom really makes a difference (4 person dorm) -The best beds I've ever seen in a hostel. Sides are partially closed giving extra privacy, light and power outlets included in each bed, plus a little storage sack on the wall. -Towel and bedsheets included in price (although for 50eur for a single bed in a 4person shared room.... They better be...) -Bar and communal area -Organized events Overall, I am happy and would probably stay here again.

Miinukset: -50eur for a 4person shared room is the most expensive hostel I've ever seen, but Scandinavia is also the most expensive place I've ever visited by a huge margin... -Bathroom door is frosted glass and the bathroom light is automatic only (cannot be turned off manually).... Every time someone uses the bathroom at night, the light fills the entire room for awhile until the timer turns off. -The door to my room did not shut correctly, you had to slam it shut. One of my roommates didn't realize this so when he left, the door wasnt actually closed. Luckily I was still in the room, but anyone could have walked in... -You are not allowed to consume your own food/drink outside of the kitchen.... And you must pay extra to use the kitchen... (Or the pool... Or the lockers... Or anything else. ) I asked the bartender to open a bottle of lemonade for me as I was leaving and he made sure to tell me that I can't drink it there (though he did open it for me without hesitation so bonus points there)

Plussat: Loistava sijainti. Toimi hienosti myös pienten lasten kanssa.

Plussat: All was nice and comfortable, was with 2 adult children they loved visiting there Grandfathers home

Plussat: I liked the big beds and the comfort inside of them.

Miinukset: Nothing to complain

Plussat: The staff is great, very cheerful and helpful. The common spaces are spacious and fun! The cafe serves good coffee. The laundry works well.

Miinukset: Really fun experience for the family The shower is prone to flood into living spaces if you are not careful to shut it off while lathering.

Plussat: Location was great and the room was quite comfortable.

Miinukset: Unfortunately there were sewage works nearby which had an unpleasant smell but there is nothing the hotel could do about that.

Plussat: Location, location, location, staff and rooms. Been to this hotel before and it didn’t fail to deliver. Excellent stay. Excellent way to start our anniversary cruise. Would defo recommend to all. Will be back... hopefully soon

Miinukset: Nothing

Plussat: Huone oli hyvä Aamiainen oli ylihintainen

Plussat: Location is super convenient, walking distance to attractions and central station

Miinukset: No

Plussat: Location

Miinukset: No have facilities to parking

Plussat: Perfect location. The Square is few minutes walk from Tivoli. There is a big variety of good restaurants and cafes. The rooms are spacious.

Plussat: The staff was FANTASTIC.

Miinukset: The lobby area was overheated for the weather.

Plussat: Sijainti paras mahdollinen. Hyvä äänieristys.

Miinukset: Aamiaisen kahvi- ja mehuautomaatit. Kahvi kuin vettä. Mehu kuin vettä. Sänky liian pehmeä.

Plussat: Perfect location!

Miinukset: Housekeeping first night was minimal. Empty glasses not removed. Last morning there was no coffee in roo

Plussat: The wi-fi was excellent. Location was very central but the rooms were quiet. Lounge on 6th floor was useful but came at an additional cost.

Miinukset: The breakfast was limited and a bit of a bun-fight. Some days our room wasn't cleaned until after 4.30 which was very inconvenient after a tiring day out. Beds are soft.

Plussat: Henkilökunta ystävällistä.

Miinukset: Aamiaisen tukkoisuus. Huonosti järjestetty. Tarjottavat välillä loppui. Ulkoa tuleva melu häiritsi pahasti yöunta. Huoneen vaihto sujui asiallisesti.

Miinukset: Room too warm