Kööpenhamina hotellit lähellä H.C. Andersen Monumentet

Plussat: Location was good, reception personnel was friendly.

Miinukset: The bathroom was not clean, we had to clean toalet after the previous guest ourselves. One can hardly expect such an unpleasant surprise in a 4* hotel. Someone's hair on bedlinen was also disappointing. The hotel was overcrowded, but this is obviously not a reason for poor room cleaning.

Plussat: Great location just few steps from the main railway station, nice lobby & room, delicious breakfast, helpful staff

Miinukset: -

Plussat: Great location, comfy rooms and breakfast.

Miinukset: Many emails from third parties. some wanting credit card info and access to my phone.

Plussat: Aamiainen oli kattava, sijainti erinomainen.

Miinukset: Huone oli ahdas ja ilmastointi aika olematon.

Plussat: Comfortable bed Nice room (although furnishings were quite peculiar) Nice breakfast Very near to the central station Complimentary biscuits by the elevator available at alla time (I arrived late at night and it was good to have something available)

Miinukset: No scrambled eggs for breakfast

Plussat: Viihtyisä sisustus. Hyvä patja, tyynyt. Rauhallinen kulmahuone. Jääkaappi käytössä. Erinomainen sijainti rautatieaseman ja Tivolin lähellä. Aamupala erinomainen. Myös hyvää gluteenitonta leipää sai pyydettäessä!

Miinukset: Huoneen ilma tunkkainen, ei kuuma. Ikkunat oli avattava joka kerta huoneeseen tullessa. Suihkussa veden paine huono.

Miinukset: Area location of the hotel

Plussat: Smart room , good breakfast - great coffee

Miinukset: Don’t like climbing over a bath edge for a shower. Hanging /storage space for clothes limited. Only space for one chair which wasn’t that comfy but no real issue as who goes to Copenhagen to sit in their room!

Plussat: Siistiä ja uutta. Tyyliä!

Plussat: Very close to the central railway stations, excellent connections to the airport and elsewhere. Restaurants and shops close by (on Istedgade and Vesterbrogade). Very friendly and helpful personnel at the desk. Good breakfast.

Miinukset: No gym. Some noise from the street (did not get a quiet room despite request). The neighhborhood not very upscale, quite a few people with obvious issues in their personal lives on the streets.

Plussat: The central location to the city centre, railway station, Tivoli and good selection of restaurants. The size of the room and the breakfast were all great. The staff were very nice and helpful.

Miinukset: The only negative was the noise outside throughout the night so would most likely request a room away from the front of the hotel on any return visit.

Plussat: Location; both Stroget and Vesterbro area are easy to reach.

Miinukset: Didn’t like the fact that the amenities are standalone products, also lacking toothbrush and toothpaste kit. Breakfast hours are short; 6am to 10am.

Plussat: Hotel was fantastic with friendly staff and wonderful location

Miinukset: Nothing hotel is perfect

Plussat: Loistava aamiainen

Miinukset: Ehdotettiin liikaa lisähinnalla saa sitä ja tätä Aamiainen ei kuulunut hintaan

Plussat: Cool decor, great location

Plussat: Location very good and easy access for rail/metro services Very good breakfast selection

Miinukset: I believe that the selection for restaurant menu was a little restricted and prices high when there are plenty other restaurants to choose from in the local area

Plussat: Breakfast was very impressive, really enjoyed the spread.

Miinukset: It feels like a hotel that should have more impressive spa facilities, alas the sauna and steam room were adequate.

Plussat: Room decor. Sauna/ steam room

Miinukset: Applying room service charge when the restaurant was closed for a private event.

Plussat: The beds were excellent- breakfast good and location

Miinukset: The showers could be more powerful and they were a little cramped. The air con had no temperature gauge. Grubby throw on the bed

Plussat: Staff at reception were amazing. And were very friendly and gracious. Lovely plants throughout.

Miinukset: Bad coffee at breakfast, even from the dedicated “coffee machine”. Also, badly designed breakfast area with bottlenecks. Uncomfortable beds and scratchy sheets.

Plussat: Amazing staff. Everyone was super friendly and helpful. Hotel in great central location. Will definitely be back:)

Plussat: Lobby, bar and terrace areas

Miinukset: Bathrooms and hotel reception staff. We had a problem with the a/c in one of the rooms and it took more than 3 days to fix. They didn’t offer to change the room or even say sorry in any way.

Miinukset: Shower very small and hard to move in. Room quite small too for the price. This was the most expensive hotel we stayed in in 6 different countries, and I don’t think it was value for money.

Plussat: Paras mahdollinen sijainti, ystävällinen ja avulias henkilökunta, viihtyisä hotelli muutenkin ja loistava aamiainen. Erityisesti ravintola- ja aulatilat sekä terassi kauniit ja mukavat.

Miinukset: Hiukan liian kallis etenkin huoneen tasoon nähden (juniorsviitti) ja kylpyhuoneen lattia tahmainen sekä käytävän kokolattiamatto roskainen ja likainen. Samat sipsinmurut paikoillaan kolme päivää vaikka joka päivä siivottiin. Muuten hotellin yleisilme oli siisti.

Plussat: First visited Hotel over 30 years ago and it was nice to return. Reception gave us a nice room and our luggage was looked after whilst awaiting our connections

Miinukset: Internet was patchy

Plussat: Everything

Miinukset: One room had problems with the key

Plussat: Contemporary, modern but retained original features. The location was excellent with views of harbour

Miinukset: Nothing to dislike

Plussat: I liked the room I got! The best I have stayed in.

Miinukset: There was nothing I did not like!

Plussat: Breakfast, rooms, location,

Miinukset: Reception Staff, faulted to fulfill passengers needs, bad temper, bad attention. Awful experience

Plussat: The location of the hotel was excellent - within a short walking distance of many points of interest. The premises were very clean, though very spartan in appearance.

Miinukset: My room requests were not met, despite the fact that I had booked the room in April for a stay in September. The very expensive breakfast was definitely not up to expectations. There was no omelette station, the hot foods had cooled off, and service was poor.

Plussat: Location, cleanliness, freshly renovated rooms, breakfast, staff Overall fantastic experience

Plussat: The location is fantastic.

Miinukset: The room was small and the air conditioner did not work well or at all.

Miinukset: Extremely small room Unfriendly staff

Plussat: Location is excellent. Overlooking harbour. Short walk to Little Mermaid and Nyhavn.

Miinukset: Very big and busy hotel. Staff very impersonal. Very disappointed not to have a room with view of the harbour having upgraded and requested twice. Quite expensive. Would probably not recommend.

Plussat: Being given an alternate room to what was originally offered.

Miinukset: Being offered a room with only a queen bed when 2 x singles were requested. It was amongst building renovations and we had to head down narrow passages with ironing boards leaning against walls & building debris. The lavatory was in constant flush mode & couldn’t be fixed & room was small & dark.

Plussat: Hotelli oli remontissa osittain ja se vaikutti tietysti viihtyvyyteen.Meillä oli vanhanaikainen huone,mutta näimme uudistettuja huoneita,jotka olivat hienoja.Aamiainen oli runsas ja perus hyvä.Sijainti on hyvä,lähellä Nyhavnia ja keskustaa. Messuille piti mennä taxilla,mutta sehän jo tiedettiin etukäteen.

Miinukset: Kylpyhuone vanhanaikainen.

Plussat: The chips

Miinukset: Attention Management ..Unskild...Sorry its in English !My experience of your kitchen rules is as follows...The system or rules of kitchen food disposal and kitchen opening hours. .... These need a rethink to suit early departures and care for new arrivals who stay only for several days .... As a customer, after purchasing a meal and looking forward to consuming a cooked version of it ,using the electricity provided,. I familiarised myself w your rules only to have this occur.... The customer of the accommodation's food was not purchased to be stolen or thrown out prematurely before expiry, nor used communally, before even opening seals and packages.!!!!! In review, a highly unsatisfactory arrangement and annoying to have to repeat and respend on meals on an hourly basis. I have no evidence who to accuse of such mean and deliberate actions...however you may have cc tv or surveillance and might enlighten the customer...Also it was noted that non paying people were allowed to enter the premises and loiter for the free food left in the kitchen...N.B.The kitchen facilities were also attended to unbegrudgingly and voluntarily cleaned to spotless at several peak meal times..This needs noticing...and better signage to maintain hygiene expectations from all users. Overall quite disappointing to go hungry.. however when you were open ,your outside bar area kitchen food chips were great. A shame I experienced such behavior perhaps you need to sign en Dansk...Farvel a fellow Danish Australian

Plussat: Breakfast was not included for me but the rooms were good together with the bathroom.

Miinukset: I have nothing to complain about this hostel; it met all my expectations.

Plussat: Good position and nice friendly atmosphere.

Miinukset: Room is very small and there is lots of noise in the night in the corridors. A desk is missing in the room to work with the laptop.

Plussat: Location was perfect and room was big

Miinukset: Just one bathroom existe

Plussat: Great central location

Miinukset: Noise from neighbouring rooms

Plussat: The position was amazing! super close to the central station and Tivoli Park. We felt safe going around even late night. The restaurant/bar at the ground floor is super cool and the cheeseburger.. Delicious! Our room was tiny but absolutely cute, the bathroom clean and we had a really comfortable stay. Look forward to go again to Copenhagen and come back to Urban House!

Miinukset: The luggages lockers were available only with coins payment! A pity!

Plussat: Clean, next to the train station and the city center !

Plussat: Clean, comfortable, close to train station and city center. Had private room for family of 3 with private bathroom. Much better then expected.

Miinukset: Copenhagen is expensive, so more expensive then Germany. Somewhat noisy, but it's a hotel/hostel. Expected breakfast to be a bit better for the price.

Plussat: Really nice place with cool areas for different activities

Miinukset: The bathroom was too cold, the water pressure in the shower was BAD!!!!!!

Plussat: Paikka oli helppo löytää ja kaupat lähellä. Huone oli siisti ja sängyt mukavat. Muut vieraat kunnioittivat hiljaisuutta 21.00 jälkeen. Wc oli hyvin varusteltu. Henkilökunta oli mukava ja avuliaita.

Miinukset: Sisäänkirjautuminen oli vasta 15.00 jälkeen. Ja checkout 10.00, joten ei tule 24h täyteen. Olisin toivonut aikaisempaa check-in mahdollisuutta perhehuoneeseen. Matkatavara säilytys oli maksullista ja piti olla dkk kolikoita sitä varten.

Plussat: Hyvä huone, mukavat yhteiset tilat, loistava sijainti! Rento meininki.

Miinukset: Ehkä aamiaisella olisi voinut olla enemmän valinnanvaraa. Keitetty kananmuna, kauramaito, tuoreita marjoja...

Plussat: Great hostel. Friendly atmosphere, great social vibe and busy bar. Breakfast was good with a decent selection on offer. A very good location close to central station.