Centara Villas Samui

Villa was very modern with great facilities. The spa was absolutely amazing- treatment within the happy hours promotion was a great value. The pools were greatly located and the beach was neat.

The breakfast service and food quality was very poor Compared to other hotels in Thailand within the same price range. the buffet was cold 10min after opening hours and the chef for the egg station didnt turn up until 2hours before closing. The restaurant had very basic menu with high prices in general. They offer buffer every night which is not net price and doesnt seem to worrth the money. They push so much for it that it feels like its all about making revenue there but not engaging with guests actually. Upon arrival we were asked to leave 4000TBH deposit which was not communicated anywhere prior. Upon departure we couldnt ask them to order a taxi for us and the only option we had is to book their primate limousine apparently the receptionist is not allowed to call taxi meter companies which again I find it very money driven. In order to get a beachtowel you needed to sign off at the beach even though you used pools which meant you needed to go back and fourth to drop the towels before going back to the villa even though they didnt sign off if you provided back the towels. The hotel offers a green initiative program that is amazing for opting in for no housekeeping service however this means they dont replenish drinking water which should be done regardless considering the tap water is not consumable.

The restaurant & bar near the sea

Very very far from main attractions & town centre. Lack of clear signboard for locating the villas. Confusing and too may staircases going all over the place & different direction. The steps are quite steep & not suitable for older people. Swimming pools r small in sizes. Villas furnitures r old n out dated. Water pressure very low ☹️. Small TV & the room size is small (garden villa). Not worth the money staying such a remote hotel. Avoid this place at all costs!