Kos Bay Hotel

The concierge was not helpfull and not nice

Just location.

Breakfast is very poor. there were blood stains on the bed linens and towels Even they changed every day but all bed Linens and towels have same stains (dirty) Bathroom for hobbits. We couldn’t have comfortable shower its so small.

The young male staff member on reception was very friendly and helpful. From the outside the hotel was fresh and bright. The reception area was the same.

The staff were unhelpful and unfriendly, it always felt like the guests were in the way. They have no manners or hospitality skills whatsoever. On arrival our passport and the gov tax was demanded! No advice or explanation of the layout of the hotel or time for breakfast or even a map of the area was offered. There was hair on the floor in the room and we had a cockroach on the first night. There were always ants crawling on the floor. The bathroom sink was never cleaned. The toilet seat was broken and the towels although clean were very old and had stains on them. There was one very old pillow and only one sheet on each bed. We spent the first night freezing because we couldn’t turn down the air con and had no extra bedding to use. There was no kettle, cups or hairdryer but we asked and were given a small pathetic travel hairdryer. The breakfast was extremely basic: margarine not butter, very diluted juice, bread, hard boiled eggs, cheap ham, cheese and some sort of cereal. There was yoghurt but nothing to accompany it. There was no tea except for green mint tea in a teapot. The breakfast was cleared away at 9.55 and the coffee machine was switched off. The staff made us feel like we needed to hurry up and leave. On one occasion I asked for a cup for my tea as there were none and was told to ‘use a glass’. Every day we saw that guests brought extras such as butter and Nutella to improve the breakfast. There was what looked like a bar in reception but no one ever maned it so you could not get a drink. Apart from the young man, the two reception staff were rude and did not want to help. If you want a budget hotel with no atmosphere then this will do but if you want friendly staff who make you feel welcome and provide a hearty breakfast to get your day off to a good start then this is not the hotel for you.

NOTHING IS PLEASANT HERE.

Don’t even think about staying at this hotel, your money will be wasted and you will be deeply dissapointed! This is the most terrible hotel I ever stayed at in my life.  First of all, it is on the main road so it was very noisy even at night. Trucks and busses passing by made it impossible to sleep.  Front desk staff were very rude and unfriendly during check-in and check-out. The room was dusty and very dirty  was filled with ants and other people’s hair were all over the floor!   All towels were old and dirty looking (white towels that had turned to light gray color but still being used!!). I felt disgusted by even looking at them. I included the photo so you can see it yourself... Also, the quality and variety of breakfast items were very poor. Plates were wet and they were not completely cleaned  Coffee was horrible and there was no black tea. There was no butter, only margarine! There was only one type of jam that was low quality as well and what they served as honey was just a chemical and flavored  syrup that had the look of honey. By the way,  breakfast finishes at 10:00 and 3 minutes before 10 all food and drinks were taken away completely already! They were surprisingly punctual and precise when it comes to taking away everything and going home. They should try to be diciplined this way to clean up the hotel lnstead!! I really don’t think they should be in the hospitality business AT ALL! A complete disaster!