Halvat lennot Kos

Plussat: "Seat comfortable."
Miinukset: "Wasn’t able to check in on line so I had to check in at the airport. I walked up yo the counter, the customer service lady was on the phone. I had to wait for her to get off. When she did she told me I could check on line. She gave me conflicting info."

Plussat: "N/A"
Miinukset: "Boarded plane from front of plane back. I paid €18 extra for my seat and I was the last to board. My bag was taken from me because there wasn’t room and it was lost during my layover. Crew members were all scowling and not helpful."

Plussat: "Everything was perfect"
Miinukset: "More drinks less food at night flight for short destination"

Plussat: "That i got home - finally..."
Miinukset: "Almost everything."

Miinukset: "Food, not in time."

Miinukset: "The food honestly"

Miinukset: "Terrible customer service. Rude and unhelpful. They refused to do a spelling change on my name and forced me to purchase a second ticket. The flight was 25+ minutes late taking off due to lack of organization at passenger check-in. It really is a shame that Agean is pretty much the only option to Istanbul (IST) from Athens."

Plussat: "Would fly again! Food was excellent (warm meal on a 2.5hrs flight!), got an empty seat to use for my baby, they didn’t break her stroller or car seat, they didn’t lose our luggage."
Miinukset: "Seating little tight (especially if seat in front of you reclines)"

Plussat: "Crew were v good"
Miinukset: "Comfort no entertainment, small seats..."

Plussat: "We had a nice comfortable flight and were delighted to receive the complementary food and drinks."
Miinukset: "We were slightly delayed and found it difficult to understand some of the announcements from the crew."

Plussat: "The flight was delayed a bit, about a half hour in total, but the staff on the plane were very courteous. We were served a nice Greek meal even though the flight was only 3.5 hours long. Seats were comfortable. US airlines could learn a lot from Aegean."
Miinukset: "Flight was delayed 30 minutes"

Plussat: "I liked the service once on board. I liked that they had a separate ‘co bus’ to assist those passengers that had a connecting flight to get there quicker. There was candies offered as soon as we boarded them drinks and a Greek breakfast. The flight attendants were efficient."
Miinukset: "The flight was 1 hour and 30 minutes late! There was confusion as to which gate to go to for the flight once it was called. They did not call passengers by sections so everyone just crowded the gate waiting to board. It was a bit chaotic and overwhelming for staff and passengers. There was no entertainment and there was no legroom and I am 5’7” so I was quite uncomfortable."

Plussat: "Nothing"
Miinukset: "The flight was delayed for more than 2 hours without having any announcement nor a reps to tell you what was going on or when is the new departure time. The aircraft is very small, old, narrow seats, delay in boarding and unboarding."

Plussat: "Excellent service, support and attention from hosts/hostesses"
Miinukset: "Nothing"

Miinukset: "Everything. Our flight delayed that can happen. But what can’t happen is the total lack of service. Shame No wonder Greece is bankrupt. Zero zero"

Plussat: "Good service! On time!"
Miinukset: "not nearly enough room, despite having bought extra legroom seats. Crowded.."

Miinukset: "At Beirut airport the manager gave permission to a passenger at check in to bypass all the passengers waiting in line just because he was with someone!!! When I stepped out, and asked him can you do this. Very rudely he said, that this passenger is business class. I didn't believe him, so I asked the second manager if this is correct. He didn't do anything about it. When on the plane, the passenger, was sitting behind me in economy class. Shitty service."

Plussat: "I like the people and the crew and the plane."
Miinukset: "That my bags had to be checked for an outrageous price of 50 euros per bag."

Plussat: "Everything was fine, even above expected for low cost airline. Nice crew, free drinks."
Miinukset: "Food could be a bit better."

Plussat: "Clean modern aircraft."
Miinukset: "Both flights were late. Cabin crew arrived at plane at the last minute. The person next to me asked repeatedly for a glass of water for his child but was not accommodated. Staff seemed stressed."

Plussat: "We were given a meal"
Miinukset: "The meal wasn't very good"

Plussat: "That they use Greek products is really makes the experience for me. Friendly staff."

Miinukset: "not enough leg room"

Plussat: "Excellent AEGEAN staff, polite and helpful."

Miinukset: "Procedures for handling sick elderly passenger. One crew member should take initiative and deal with sick person and handle calling for a doctor on board ."

Miinukset: "1 hour delayed"

Miinukset: "The flight was delayed 3 hours and there was very little information offered as to what to expect. I was grateful I did not have a connecting flight as surely I would have missed it. The gate agent seemed to be completely lost and at one point started boarding and then had to ask those that had boarded to deplane. The seats were rather uncomfortable to begin with but then add to that being in the last row next to the toilets and the galley AND with crew members stepping on the side of my seat to reach supplies in the overhead bin without warning."

Plussat: "N8ce airline attendants and they even served lunch!"
Miinukset: "All was fine"

Plussat: "efficiency and a sense of a smile from the ground staff"
Miinukset: "the fully booked plane."

Plussat: "Friendly service and a wee meal on a two hour flight."
Miinukset: "No entertainment - but who needs it on such a short flight."

Plussat: "Personnel were great"

Miinukset: "I felt robbed. They made me pay extra for my luggage and norwere on my ticket did it say I had no right to take my luggae of 20 kg. It is really wrong to do that to people"

Plussat: "Great crew, great service. Super clean airplane. Fast checkin and baggage drop off."
Miinukset: "I was surprised, and only for the best!"

Plussat: "Departure delay and change of gate at last minute. This has become a frequent occurrence even though they usually make up some of the time in flight. I would appreciate more timely information about delays."

Plussat: "great service. Nice people"

Miinukset: "Tehran station staff need more trainig and need to be overseen"

Plussat: "Great airline and a star Alliance member, will fly again for sure"

Miinukset: "When I purchased the ticket the site stated one bag checked was includEd. But when we checked in we were told we had to pay an additional 35 euros per bag. We did not expect the additional expense."

Miinukset: "I did not know that I will have to pay for lagged 45$"

Miinukset: "Worst airline ever Never flying with them again"

Plussat: "Did not feel like a budget airline. Great service."

Plussat: "Crew were attentive. It was nice there was a meal - but only bread for vegetarians. The pilot sounded very nice. The flight arrived before schedule."
Miinukset: "Boarding at ATH gate B26 was third world - not enough sitting to accommodate two busy flights: Heraklion and Warsaw - poor AC. On the flight itself the AC was too hot and the air was smelly. In one of the WC there was no water."

Plussat: "Amazing food!!! All free! Amazing food and amazing wine for free! I love Aegean they are the best best best."

Plussat: "Was functional, did the job"
Miinukset: "More organization"

Plussat: "Very friendly. Comfortable seats."

Plussat: "Everything in terms of the flight itself was excellent. Flight was right on time, crew was friendly, plane was clean, etc."
Miinukset: "I couldn't understand why, after getting the self service boarding pass in Larnaca's airport, all the family members had to come over to the check-in desk when I had only one piece of baggage to drop-off?"

Plussat: "Nothing."
Miinukset: "Lots of turbulence, 30 mins delayed, no drinks offered. Nobody came around to collect trash"

Plussat: "The food was good and the flight was relatively empty which made the service even better. Very nice flight!"
Miinukset: "It was have been nice if a movie was being shown. The flight was long enough"

Miinukset: "Airport was super busy, not very well marked. Took so long we almost missed our flight."