Grand Hotel

The location is excellent. The atmosphere is unique and the quisine is gourmet

There is a lot of noise from the street. Double glazing will improve the silence

The services personnel helped switch our room after we realized that there were too many steps to climb to the second level (my knees find going upstairs difficult). Putting us in a room across from the elevator was so wonderful. Thank you so much for this consideration. Too, the room was comfortable and elegant. The buffet breakfast was amazing. We so enjoyed your venu and would reccommend it to others.

The twin quilts that were on the king size bed under the spread - though this wasn't so uncomfortable as to make us complain.

great location, very pleasant staff, very good breakfast offers

1) We used 3 rooms during our six days stay. All of them were missing proper plug-in spot for shaver in the bathroom 2) Bathroom safety in the first room was poor 3) We ordered tea pot in the room - only in the first room such a utility was provided

Location, 1 minute walk to the main center square in Krakow. Also a really nice Hotel dating back to 1873, the staff were very friendly and helpful.

No

good location value for money

food could have been better

very friendly staff,an excellent central but quiet location,