Royale Chulan Kuala Lumpur

Almost 5 star place with excellent price offer

Friendly staff, very good price to quality offer, quietness outside the hotel good, easy access to swimming pool.

Internet connection slow, one elevator was not working well, hotel staff was giving conflicting information for the same matters asked.

The best hotel in kl. Clean, ideal location and encourage people to stay there.

I strongly recommend this hotel for families.

Hotel is well appointed, modern, clean, open space, high ceilings. The hotel staff cater for their guests with genuine enthusiasm. Has well trained cheerful staff. Breakfast buffet superb. Internal security high.

The hotel is a little remote for walking when considering security. Outside surroundings a little too quiet at night. Footpaths poorly maintained. The blue taxi service that the hotel uses - we found that driver knowledge is unreliable. In one case, we had to abandon the taxi as it was lost. The room was well appointed but some items were unserviceable or leaking which was surprising. The room was too dark for working at the desk. Internet service intermintently stopped? TV service has no French, Spanish or Italian broadcast.

Rooms are comfortable.

We could not get any response to our e-mails from the hotel. Booking.com contacted and gave info.