Lake Mary hotellia

Plussat: Was ok for a quick stopover

Miinukset: Bathroom had dust and hairs over floor, sofa bed not adequate for adult and 11 year old to sleep on. Was only suitable for one person Noise from a washing machine near our room was to loud

Plussat: Clean and roomy 2 bedroom suite. Beds very comfy. Everything in room as promised. Great breakfast. Hot. Good coffee. Quiet room. Greeted when entered lobby, and quickly got checked in with no problems. Staff courteous and nice and showed and offered help if needed.

Miinukset: Nothing. It was a great experience.

Plussat: clean, nice rooms, what you'd expect

Miinukset: very run of the mill Marriott in the strip mall wasteland that is Orlando...

Plussat: Breakfast was okay; Location is excellent! We liked the warmth welcome by the staff; we highly appreciated this as repeated guests.

Miinukset: The continuous Technical problem we had with the Wifi, Internet ; consequently with the connection to Netflix.

Plussat: Excellent location. Friendly staff. Spacious clean rooms. Better than average breakfast

Plussat: Room was much more accommodating than I expected. Very modern decor & time & thoughtfulness has been given to the layout & simple yet important features like placement of light fixtures, light switches & placement & number of electrical outlets.

Miinukset: Unfortunately the hot tub was closed due to resurfacing for the majority of my stay. The low temps were in 40s & 50s, perfect weather for enjoying some relaxing time in the hot tub in the evening after a long day.

Plussat: 'Hotel employee was super nice and welcoming.The suites are modern and has great amenities. They had a pool, hot tub and basketball hoop.

Miinukset: Nothing

Plussat: I loved the layout of the suite, spacious & efficient. Excellent bed & bedding.

Plussat: Clean, clean, super Clean!

Miinukset: No complaints.

Miinukset: I was expecting to get a room with a step in the shower at that is what I need however there were none available

Plussat: Location and cleanliness

Plussat: Everything!

Miinukset: Nothing, everything was perfect

Plussat: Very convenient to Sanford Orlando Airport. Absolutely wonderful stay at this hotel. The beds are soooo comfy! Everyone slept great, and enjoyed our stay. Very nice pool. Will be coming back here next trip!

Plussat: Best bed I’ve slept in

Miinukset: N/A

Plussat: Comfy beds, clean rooms, friendly staff, and beautiful decor.

Plussat: Clean

Miinukset: Yes, $244 hold on room was way too much They charged me for the room after I booked and paid months ahead of time and still haven't got my refund. Not happy

Plussat: Location of hotel easy access to major highways restaurants and more.

Miinukset: N/A

Plussat: The top spread on the bed had hair that didn’t belong to me, I work in a hospital, n that was a big turn off to me, god bless the workers for the hard work that their doing. I don’t usually complain, but seeing someone else’s hair in a bed look so unsanitary.Please speak kind words to your workers when explaining the problem. It will not stop me from staying at your hotel in the future

Plussat: Pool areas

Miinukset: Staff was not helpful.

Plussat: Location

Plussat: Location, great big TV, big mirror & mini fridge.

Miinukset: The water softener.

Plussat: Location is great. Staff are helpful.

Miinukset: No valet parking and the lobby looks more "institutional" than "inviting.' it's a business hotel and not conducive for couples.

Plussat: I love how friendly the staff is every time we stay. They make me feel so welcome. This has been by far my favorite place to stay in Lake Mary.

Plussat: friendly staff and very clean room

Miinukset: no

Plussat: Great location and staff.

Plussat: Clean, comfortable room, great service from staff, convenient location - lots of restaurants.

Plussat: Good breakfast. Quick check in and checkout. Large comfy room for 3 adults and 2 children. Lots of usb chargers in room. Very friendly breakfast person. The pool was large and there was a hot tub. Great location with a mall and many restaurants close by.

Miinukset: The pool was a little cloudy and needed to be cleaned. Many leaves were on the bottom.

Plussat: Nice accommodations and close to Sanford Orlando airport.

Miinukset: Would like a few more breakfast choices, but good overall.

Plussat: The food was the worst of any hotel I’ve traveled to. We travel a lot for baseball and leisure. This was beyond bad. There was also so little of it. Not that this was a huge downside. Everyday they ran out of coffee, yogurt, eggs and sausage. Everything was processed. GROSS!

Miinukset: The food was awful. And housekeeping was beyond bad. They did very little other than replenish towels. Very disappointed because we usually live staying at Hilton properties

Plussat: Location

Miinukset: Great location very clean.

Plussat: The staff was very polite and professional

Miinukset: The air conditioner made a helluva racket

Plussat: It’s very clean and close to restaurants and highways.

Plussat: The kids loved the continental breakfast where they could make their own waffles, many different breakfast selections along with coffee, tea, juice etc. Our room was very cozy although the bathroom door was a little of a hassle as it wasn't your typical door it was a sliding farm style door. Area around the hotel is great mini-city walk behind hotel with shopping plaza, shops, restaurants and a movie theater, we had pizza next to the theater and it was great! Check in and Check out was a breeze!

Miinukset: Grossed out.....Family was unable to go swimming due to multiple clumps of duck poop in pool, when we told the staff they simply used the skimmer net to push the poop towards the drain/pump area, they said they would put chemicals in the pool but we never saw them do so as our room was right above the pool, in fact that is how we first noticed something on the bottom of the pool. Our son was so unhappy as he was looking forward to swimming and we would not allow him to. We know the chlorine would assist with the diseases contained in the duck poop but we did not want to take any chances.

Plussat: Very nice comfortable hotel in a quiet area.

Plussat: The pool was Fabulous.

Miinukset: All good.7

Plussat: Friendly staff. Clean and comfortable room.

Plussat: the room was great. finding the Hotel was a lot easier than I expected because of the jigsaw puzzle that is I-4 but we got there with little or no issues. you will be at the top of my list on my next visit to the Sanford-Orlando area..

Miinukset: there is nothing I can think of at this time. I wish getting to and from Camping world stadium was as nice an experience as staying in your Hotel

Miinukset: The elevator was very dark and dingy, had a weird smell. The hallway is very poorly lit. The shower pressure was subpar at best. The beds were uncomfortable however the strangest thing about the room is when you turn off the lights it would turn off Tv.

Plussat: Just remodeled very nice

Miinukset: Ask to up grade to a suite twice was told manager would have to make that call and would get back with me never heard from manager about it.

Miinukset: If you are allergic to animals you have to ask for room in the 5th floor

Plussat: Excellent room and price! Very clean and comfortable Pet - Friendly

Miinukset: There were workers cleaning the air-conditioners in my wing. They were loud and annoying! The dogs, mine too,were barking like crazy! It made it impossible to pack-up and check out! It was pouring rain and with their equiptment in the way I got soaked!

Plussat: Very clean

Miinukset: Mini store to small

Plussat: The property was clean , quite, spacious room, we arrived early and got our room right away, very modern in looking.

Plussat: Cleanliness and nice staff. It is very quiet as well.

Miinukset: I had a gecko in my room this time which didn’t make my sleep that well considering we couldn’t find it.

Plussat: Staff was courteous

Miinukset: The bed was extremely hard and uncomfortable

Plussat: Very modern feel, sparkling clean! Smart TV with access to my favorite apps was a big plus. Curtains were room darkening and made for ease in sleeping late if possible.

Miinukset: The shower floor has no grip strips and someone could easily slip and fall, even with the grab bars. We came into town to attend an evening memorial service. We booked this specific hotel because of the late 12:00 noon check out and frankly we wanted and needed to sleep in. This was working out well until 9:33 when housekeeping began knocking loudly on the door to see if we had checked out. This abrupt wakening made it impossible for us to take advantage of our NOON checkout. Seems like there would be some way for the front desk to let housekeeping know when a guest checks out. I've never had this happen before. It was a big disappointment.

Plussat: Very impressed with the hotel...friendly staff..location excellent

Plussat: It was in a beautiful area of Lake Mary. I took my dog for a nice walk in the morning and was pleasantly surprised by the landscaped sidewalks. The breakfast was plentiful and was served until 10 am., which is later than most hotels. I loved being able to take my little Pomeranian with us for the night.

Miinukset: Because we had a dog we got a room without carpet, but my little dog is a 5 Lb, 8-year old pom who is fully house broken. The floor could have cleaned better. There was still fur from the last visitor.

Plussat: Loved the room decor

Miinukset: NO, everything was great!

Plussat: The hotel is beautiful inside and out.

Miinukset: The time went too fast.

Plussat: Very clean, modern, lots of room and comfortable bed.

Miinukset: Parking dark and skimpy.

Plussat: The newly renovated room was outstanding! I also ordered in-room dining, which was great service and amazing food! Overall very happy with my experience at this hotel.

Plussat: Cleanliness and restaurant

Miinukset: We were there 1/2 hour before checkin and front desk said no rooms were available. They allowed us to use a restroom to change clothes which was very nice but awkward to handle luggage. As soon as we had changed they suddenly had a room available.

Plussat: Great front desk staff, extremely helpful and super friendly, and location was perfect for what I needed.

Miinukset: Rooms were antiquated, not so well appointed and felt old as well as mine was quite warm - a/c was struggling. Just not what I usually find at a Marriott. I loved the locale and staff, but expect more for that brand and price point.

Plussat: newly remodeled, very clean, friendly check in, within walking distance to restraunts

Miinukset: wish it was a little closer to the airport but would stay here again.

Plussat: The staff was great! We enjoyed the hot tub and pool area.

Miinukset: One of the comforters on the bed was stained and didn’t look very clean.

Plussat: Clean...beautiful facility and staff were all fantastic

Miinukset: No

Plussat: Ordered room service breakfast and the portion sizes were pretty large. A great value. Room was spacious and comfortable

Miinukset: No AC in any of the elevators. I asked if they were broken and was told by the front desk that they don’t have AC in them. Thankfully they were quick elevators because 95• temps in Florida made those elevators pretty warm. I’m not sure that I’ve ever been in a hotel elevator with this kind of stifling heat and humidity.

Plussat: Location for my need for this trip

Miinukset: Construction going on and we weren't informed when booking the hotel. We had water shut off for several hours from 9.30 AM through mid aft. It was very inconvenient for us as we had to get ready and attend party that afternoon around 1.00 PM.

Plussat: bed & pillows were awesome.

Miinukset: there was no remote for the tv to be found & it did not turn on manually.

Plussat: The hotel met all my expectations. The staff was very nice and friendly and the room was clean. I didnt have breakfast so I cant comment on it.

Miinukset: The only thing I didnt like was that there was no real check in desk. It was a table covered with a tablecloth. Was just odd.

Plussat: Clean and comfortable!

Plussat: I had to miss breakfast due to an early 7am flight.

Miinukset: price seemed a bit high for the value.

Miinukset: Food and cocktails need to be elevated

Plussat: LOCATION CLOSE TO SANFORD INTERNATIONAL AIRPORT.

Miinukset: NO.

Plussat: When we got ready to leave the toilet overflowed but the staff jumped right on it.

Plussat: Sara at the front desk wish everyone was that nice

Miinukset: Food was the worst I’ve ever had

Plussat: Franklin at the front desk was wonderful! The room was very clean.

Miinukset: I thought the rates were a little high to be a Sunday night.

Plussat: Staff was very friendly and helpful. Room was clean and beds were very comfortable.

Plussat: Location and price

Miinukset: None

Plussat: Proximity to restaurants and shopping. The staff at the breakfast area were very friendly and helpful.

Miinukset: The lobby was nice and bright, however the rooms were dark and dated, and the beds were small and uncomfortable.

Miinukset: Breakfast started at 7 am on weekends and holidays which was too late for us.

Plussat: Staff were so nice and professional

Miinukset: Nothing

Plussat: Check-in staff was fantastic

Miinukset: Breakfast stops at 9 rather than 10. No coffee even after 9. Also, bit pricey for the room. Not a great value.

Plussat: A bar on site and the space in the rooms.

Miinukset: The shower was either very hot or very cold. Hard to find a middle ground. Also upon check in I was instructed to use the back entrance closer to the elevator but when I drove around there were about 5 employees hanging out smoking outside the back door entrance when we arrived. Instead of walking through that we had to drive to the front and haul our luggage through the front lobby. The blanket provided for relaxing on the couch found next to the couch rolled up nicely was very rough and could be changed with a soft fluffy one for comfort.

Plussat: The staff were awesome, super helpful and nice. The bed was really comfortable. The room was really clean as well.

Miinukset: No microwave, the pool was in view of the parking lot and sort of small and there were only 4 lounge chairs that were usable. The rest were damaged

Plussat: The space was large, nicely appointed and very comfortable.

Miinukset: No

Plussat: Breakfast - potatoes and fruit

Miinukset: Sheets were torn.

Plussat: Bed was very comfortable.

Miinukset: No turkey bacon or sugar free syrup.

Plussat: The hotel was quiet and relaxing and also close to stores and restaurants.

Miinukset: The water took a few extra minutes to warm up but other than that it was good.

Plussat: Rooms were very clean; beds and pillows were comfortable; staff was very helpful and friendly; the breakfast was REALLY good and quite extensive. Loved that there's a 24 hour Starbucks service in the lobby.

Miinukset: The only complaint is that the walls and doors are like paper, almost literally. You can hear EVERYTHING--in the hallways, in the bathroom, or even conversations in other rooms as you walk by them. Definitely bring earplugs!

Plussat: The, overall rating was excellent!

Miinukset: NOTHING.

Plussat: Location

Miinukset: Liked everything

Plussat: Facility very clean as was the room and room, large and comfortable,

Miinukset: Sstart service shuttle service, Doesn't start until 6:oo am, and needed it for 4:30 am.

Plussat: I like the area and location. Very reasonable pricing and helpful information from staff. I will come again.

Miinukset: My stay was very pleasant nice clean rooms and very friendly and helpful staff.

Plussat: my new favorite

Miinukset: no

Plussat: The staff was extremely nice and accommodating! Facilities were in a great area for us and it was very clean and smelled great!

Plussat: It was extremely convenient for us, the staff was very friendly and helpful, everything was very clean, and they charge a very low fee to bring a dog which is EXTREMELY helpful for our particular situation.

Miinukset: Nope! Everything was great.

Plussat: Comfortable bed and pillow

Miinukset: No daily service for room and hall way smells

Plussat: Cleanliness, good staff, hotel store

Miinukset: I specifically asked for my room to be on the side away from the I-4... That didn't happen. Freeway traffic noise was HORRIBLE!!

Plussat: it was close to airport

Miinukset: too many things to list. A bit dirty, didnt feel like a place that was safe. Lots of rowdy folks lugging coolers full of beer

Miinukset: Airconditiong

Plussat: Staff was really helpful and accommodating. We were able to check in early which really helped us out! Free washer/dryer is a nice perk.

Miinukset: Room felt damp and ceiling seemed like it had a leak previously. Shower didn't work correctly, when you turned water on to warm it only worked intermittently.

Plussat: Clean hotel. Friendly staff. Right where I needed to be

Miinukset: Everything was great

Plussat: Very clean, nice hotel.

Plussat: The bed and pillows were very comfortable. I loved the set-up in the bathroom. Great to have the sleep machine in the room- we always travel with one.

Miinukset: Our expectations were met so nothing we did not like.

Plussat: The staff was extremely helpful and friendly. The room was a decent size.

Miinukset: Not enough amenities. The hot water ran out. The toilet had to be flushed multiple times per use. The ice maker did not work. Other guests we spoke to also had things wrong with their room.

Plussat: It was beautiful, clean, homey, and the rooms were huge!

Miinukset: There wasn’t anything I didn’t like.

Plussat: I need my money refunded as I had to pay for the room upon approval

Plussat: Great place to stay. Fresh, clean and comfortable. We had a suite style room with full kitchen and daily updates of the provided free snacks, waters and sodas. The management team were especially helpful when I needed to call back to the uk to deal with a blocked credit card issue. So good in fact that we extended our stay by a further two days. The location is good for access to Sanford International Airport, Altemont Springs and several nearby parks/preserves. Its also only about 1hr across to Cape Canaveral which is where we headed one night to watch a rocket launch. It doesn't come much better than that!!

Miinukset: The sofa in the living area was a bit hard on the posterior.

Miinukset: Breakfast was not as good as normal

Plussat: Breakfast was delicious.

Miinukset: Front desk girls are very helpful.

Plussat: Super clean, pleasant staff in every department

Miinukset: Limited breakfast choices, but it was free. Cheap coffee was not fabulous in room.

Plussat: Service

Miinukset: Cleanest

Plussat: Location

Miinukset: Dirty and needs maintenance. Problems with door, toilet and shower.

Plussat: The room was clean and the bed was big and comfortable .the maids was very nice

Miinukset: I didn't like the fact that my family and I was there almost a month and we only seemed to have problems with one of the mangers he would give us until 2 to have the payment which we would take it down way before then he would say he's going to call the cops to me that was very unprofessional and also as long as my family and I was there. they told us we could not exstend our stay because they was booked that was no problem my problem was all we did was ask if we could remain in the room until our ride picked us up in 20mins we didn't want to have the baby's just sitting outside well we was told no leave immediately are we will have to pay for the time we are in the room I thought that too was very unprofessional as long as we have been there we have been very loyal customers I paid on time every day since we was there so that is what I didn't like at all about my stay stuff in the front office very very very very unprofessional and I think they need a little bit more training especially your male manager that works in the morning time he's very rude and on that behalf only from staff in the office in the morning that's where I would say my accommodations was not meant everything else was good

Plussat: Convenient location,Breakfast

Miinukset: Room #203 is terrible.The view is a rooftop with A/C units approximately two feet from the window that ran all night.Every time the A/C unit in the room turned off it sounded like a door was slamming. The carpet was also not in that great of condition

Plussat: Pool, grill, laundry facility, staff and room size

Plussat: Clean

Miinukset: Had to pay for parking

Plussat: It is in a very good location, clean, staff very friendly and helpful.

Miinukset: no

Plussat: Great hotel in a great location. Nice clean rooms . Nice workout facilities.

Plussat: The staff

Miinukset: No free breakfast. For the price you pay a night there should be free breakfast. Bathroom could have been cleaner.

Plussat: Location

Miinukset: No coffee in room - poor housekeeping

Plussat: clean, modern rooms. Nice pool. Easy access to amenities close by.

Plussat: The location

Miinukset: The small tv

Plussat: The bed was amazing.

Miinukset: That I couldn't smoke in my room....tjat I paid for.

Plussat: The area is very nice.

Plussat: The staff was very friendly. Starbucks coffee was a surprise.

Plussat: Hotel is located close to Sanford International Airport just off of I4, so it was convenient to stay there prior to catching our flight. The hotel is updated and clean, the staff was courteous and professional. There was an outdoor pool and hot tub.

Plussat: clean and friendly staff and bed was great

Miinukset: When I first stay with the hotel I had a good experience, so I decided to come back and stay with them again. This time my room door was left open by housekeeping and I was mad as hell...I was treating like I was the enemy because I was upset for their housekeeping leaving my room door open for anyone to walk in my room and take my belongings. I will not stay again at this hotel for the way I was treated and how the situation was handle by one of the staff members. Poor service and definitely not customer service when handling problems.

Plussat: There room was nice. About what you would expect for the price. The staff was very nice. For us this hotel was in the perfect location and has everything we needed.

Plussat: The only thing I like was when I was checking out.

Miinukset: When I walked into the room, it didn’t look clean so I slept in my clothes on top of the covers. There was no coffee when I went to breakfast.

Miinukset: Room did not smell clean. Either old smoke or mildew. Could not open door all the way in bathroom as it hit the toilet. Very awkward. Just an old, dingy hotel in desperate need of a facelift.

Plussat: Always consistent

Miinukset: Nothing

Plussat: Got an upgrade to a suite.

Miinukset: Pool not vacuumed.

Plussat: Nothing

Miinukset: Everything horrible hotel

Plussat: The size of the room

Miinukset: The hallway and my room has a dusty aroma. And, there wasn't an ice machine.

Miinukset: The room smelled like mold,there was mold on the refrigerator. In the morning the floors were all wet with condensation. I had a sore throat just smelling the room.

Plussat: Room was comfortable and quite, staff excellent. I will stay here when ever I'm in town for business or pleasure.

Plussat: The area is good. Really close to I4.

Miinukset: The air would not cool down the room There was alot of roaches in the room. We told the front desk and they didn't offer anything. They told us to check out. As tired as we were we just kept the room. We have stayed there many times and never had a problem like this.

Miinukset: Nice area but the hotel needs a major renovation and the room smelled musty.

Plussat: location, quiet, clean

Miinukset: room was on the small side, not as spacious as other extended stay hotels.

Plussat: The room was very comfortable and we absolutely loved having a mini kitchen!

Miinukset: We have Celiac and there were no options for breakfast available.

Miinukset: I was discriminated against by the office staff, the Assistant GM was disrespectful and dismissive to my concerns as a disabled traveler

Plussat: 'nothing really.

Miinukset: Dresser had broken drawers, things were dirty and dusty, The smell of stale cigarette smoking was horrible. we left a day early because the smell made me super sick. I will never stay there again. And will not recommend this place to anyone. Very gross. No coffee pot. Bed was uncomfortable, TV had bad reception.

Plussat: Bed was comfortable, plenty of pillows, and clean linen.

Miinukset: Room smelt musty/ like mildew. There was hair in shower. Bathroom smelt like urine. Staff in morning was very rumpled and slow to respond. Creamer for coffee in lobby that was put out at 6 am at 645 am was already gone. Drunk loiters.

Plussat: Nothing really

Miinukset: The breakfast, web page said there was a pool and no pool, saw roaches in room

Plussat: The staff was amazing!

Miinukset: It’s right beside another extended stay soooo there was some confusion and the room smelled strongly of cologne

Plussat: The staff was pleasant. Proximity of this hotel location to sites we visited was convenient.

Miinukset: We did not have a positive experience at this hotel location as far as the accommodations or the cleanliness of the overall hotel went. Hotel inside and outside including our room and the common eating area was Filthy. The odor in our room was pungent -asked staff to help they said it is probably the cleaners used!! Offered no solution. They need new cleaners. For the money, this was absolutely not worth the money we paid. Noticed lots of other hotel options in the area.

Plussat: Perfect for me.

Plussat: Price was good.

Miinukset: This is supposed to be a smoke free hotel but the room smelled like smoke and the smell was very strong. No apologies offered.

Plussat: Breakfast was just a coffee machine and snacks bars also the room appliances are so old , the refrigerator was old and disgusting . Other than that is just very simple room but the has everything you need

Plussat: Good location.

Miinukset: No problem.