Paris Las Vegas

We paid significantly more for a pet friendly room. When we walked into the room the first thing we noticed was an undeniable stench from dog urine. Additionally there were nearly a dozen urine stains on the carpets throughout the room. We immediately asked for a new room and the manager was extremely rude acting as if this request was unreasonable. They offered us a smoking room instead. This was not exactly an option as my wife is pregnant. After explaining this the manager had the audacity to roll her eyes in front of me. They then offered to comp the resort fee and indicated that they would move us to a new room the following day. I recieved a call at 9 PM the following day indicating that a room was available. When we went to check-out, the resort fee had not been comp'd and they had charged us for using valet which we did not do. When I went to address this they were rude an unapologetic. I have never been so dissapointed in a hotel. As someone who frequently travels to Las Vegas, I can say I will never go to Paris or any other Ceasar's resort ever again. The Paris front desk manager and front desk staff were just horrible to us.

The room was great.

Late Check-In services could have been better arranged. Only one person at the counter and the electronic machines close at Midnight. Waited 45 mins even though arrangements were made in advance. On top of it all the trouble, the room view was awful.