Hotel Grand Chancellor Launceston

Disappointing

When I checked in there was no greeting. I was checked in and presented with my key but no explanation on which floor or how to get to the room. Once I arrived in my room I could hear a loud noise and once inside the room found it to be an air cooling unit plugged in to cool the room down as the weather had been hot over the last few days but there was no way I was going to sleep with the noise of the air cooling unit. I rang reception who informed me that the hotel doesn't have air-conditioning and all rooms are the same and that I could either turn it off or open the window! The hotel really is in need of an upgrade and definitely some air-conditioning and won't be rushing back especially at the rates charged for this standard of service.