Le Havre hotellit lähellä Cultural Centre The Volcano

Plussat: The staff was accommodating, the breakfast was ok (they need to learn how to properly cook bacon), and it's next to the train station, which is why I booked the hotel.

Miinukset: I have been staying in hotels during six weeks of travel in Europe, and this was the most uncomfortable hotel I stayed in. In its attempt to be ultra modern, it sacrificed comfort. There was no shelving in the WC, so needed personal items had to be set on the floor. The shower and sink are part of the bedroom with only a curtain to close for privacy. Very awkward. There was no shelving in the shower nor a grab bar...I consider this a safety issue. Also the room was so narrow, there was little space for two suitcases, and we kept hitting out legs on the edges of the beds as we moved around. The TV system was lousy. It projects from the ceiling onto the wall, and the speakers were broken, so we got a loud "buzz" when the sound was on. Also, in the middle of the night the thing would start buzzing. I had to stand on the bed, reach over my head, and hit the speakers to stop the noise. I tried to call the desk to complain, but the phone didn't work! All-in-all it was a lousy two nights!

Plussat: Really good value, adequate and very secure parking, 5 minutes from car ferry port.

Miinukset: Very strange to have the shower unit in the same room as the beds. OK for couples but a bit odd for family or friends who do not share the same bed.

Plussat: Really impressed by the eco-friendly concept. The room was very comfortable and the shower was brilliant. The decor is minimalist but there are clever ways of storing clothes and luggage. Paid, secure parking is operated by an efficient, user-friendly system.

Plussat: Very modern eco hotel with very convenient underground parking.

Miinukset: Shame to see single-use toiletries.

Plussat: The modern environment, the shower light, the TV. Everything.

Miinukset: Nothing. Everything was spark clean, comfortable and there was good hight tech equipment. Very nice indeed.

Plussat: Very cutting edge and green in all regards.

Miinukset: All great.

Plussat: Staffs are very kind and some are accordingly expert. (but not everyone) Very modern and goal-oriented room facility. Very clean room. Good location.

Miinukset: The cold water pressure was to low(in whole house, said staff). Maybe matter of getting Usedom to. One day there was no shower gel in room and also in reception. I had to use just shampoos. Staff said thats same thing. (Shampoo and shower gel are same? It was not "two-in-one product.)

Plussat: Everything

Miinukset: N/A

Plussat: Was modern and clean and shower was great!

Miinukset: I asked for a quite room and got a room where I heard the tram ringing its bell all morning and traffic passing by. I was awake at early hours. The night before there was a women yelling from the top of her voice for 2 hours which was rather disturbing.

Plussat: Excellent reception and very clean rooms and surroundings.

Miinukset: Nothing

Plussat: Very clean and close to the city Centre. Double glazed windows & shutters = perfect for a quiet night! Would stay here again

Plussat: Nothing

Miinukset: As soon as we enter the room smell horrible, the old carpet and furniture needs upgrading, for the price I paid for two nights and 4 star rating I was expecting a lot better, very disappointed ! It mentions Spa which is only a steam room, no pool , no jacuzzi. All massages are booked , was a waste of money, would not recommend this hotel

Plussat: The room was comfortable and the ensuite immaculate. The complimentary toiletries were beautiful. The staff were very friendly and helpful. They made a restaurant reservation for us and booked us a taxi when we left.

Miinukset: Our room was situated by a busy road junction, so was a bit noisy.

Plussat: Central, close to ferry. Brilliant breakfast, lovely staff.

Miinukset: It was perfect for our needs

Plussat: We liked the hotel's theme. It is very inspired. You actually feel the whole seafarer mood, like you were really on a ship. This is something to be appreciated as most hotels put up one or two doodads and feel it's enough. Here they really went all the way and we congratulate the management for it. The staff was very kind and helpful. The bed was extremely comfortable and the cleanliness was beyond reproach.

Miinukset: The room is quite small. I don't know how stars are awarded in France but back home the hotel would only be eligible for 4 stars with a room this small if it was located up in the mountains. The bathroom takes this to the next level.... it is extremely small. Actually it is very narrow, to the point where using the toilet means running your forehead against the wall.

Plussat: The breakfast was really nice, even thought it was pricy. The staff was helpful and friendly. The room was very cozy and quiet.

Miinukset: I had asked for separate beds as I was traveling with my dad and we ended up having to share a bed.

Miinukset: Too hot in the rooms in summertime without any fan or aircon. We slept badly therefor and could not be in the room until very late. Very small rooms.

Plussat: Perfect

Miinukset: Room bit small but Overall very good value for money

Plussat: Great rooms, lovely decor good location.

Miinukset: No coffee bar or such. Tried to book a massage but was fully booked for all the stay so never got a chance to use the spa.

Plussat: Siisti huone, hyvä sijainti, henkilökunta, mukava pikku hotelli.

Plussat: Location

Miinukset: Shower holder broken, so had to shower holding shower head. Handle on inside of door missing

Plussat: Great location, close to the beach and right in the centre of Le Havre. The owners are incredibly friendly and really helpful to any request. They really go above and beyond for their guests. The room was really spacious and nice too. The design is also really cool and quirky which I loved.

Miinukset: Nothing, it was great

Plussat: Great hosts, v helpful. We both loved the building and furniture. Superb location for a really great 24hrs in Le Havre.

Miinukset: Only a minor point, but some vintage music from the ‘50s era in the reception area would make our stay perfection!

Plussat: Overall feel of the place.

Miinukset: Can’t think of anything.

Plussat: Located right in the city center and you can walk to all attractions. Restaurants are nearby and supermarket just on the next street. No elevator but they helped me with my big luggage. Staff is so friendly and welcoming, made me feel like home. So comfy stay here in Le Havre.

Plussat: Hieno vanha talo kaupungin hengessä, palvelu ja sijainti olivat todella hyvät. Kotoisa, mukava aamiainen.

Plussat: Not a lot

Miinukset: Dated - very dated & watermarked furniture. Old and cramped. No lift - hence not Disabled Access friendly. Long overdue a complete refurb.

Plussat: Staff werebrilliant

Plussat: Quirky place with lots of character, the rooms were a good size and well equipped, great service and the breakfast was very nice. Excellent location in the centre of town.

Plussat: Execellent location. Very friendly Madam. Great breakfast (free for the children). Thoroughly recommended.

Plussat: It was quirky and ideal for our stay. Breakfast was simple but nice and you can access refreshments all day. I liked its design decor as it is in keeping with the avant garde nature of Le Havre and is a world heritage protected building.

Miinukset: The only thing to be aware of is that you can hear the water draining from other rooms, but not the end of the world.

Plussat: The bed was very comfortable and having the small kitchenette really useful. Bathroom large and secure parking a bonus. Very good breakfast and friendly staff

Miinukset: The shower door was slightly off at the top which made closing it tricky.

Plussat: We chose this hotel for being close to the Brittany ferry we were to get in the morning. The room is spacious and has everything you need.

Miinukset: We rang to say we'd be slightly later than the 21h that the reception closes - we were driving from Spain. The man said he'd send the code we needed to get in to my phone, but he never did. There was a number to ring on the door, but that only led to a recorded message in French that we couldn't understand. If it hadn't been for the kindness of other guests who were hanging out in the lobby, we'd have had to go find another hotel.

Plussat: Modern, clean and friendly staff

Miinukset: Car parking on site not possible if you arrive when reception closed

Plussat: reasonably priced for the region, big studio/room, free parking

Miinukset: - about 30-45 min walk from the center - the staff arrived at 5.15AM and had a chat underneath our window which made it unable for us to sleep (it was very hot, so not pleasant to close it) - breakfast was basic, eggs were cold, coffee cups were missing, etc.

Plussat: Good location. Well equipped studio with all the basics needed for an overnight stay. Plenty of fast food restaurants within 5 minutes walk. Good secure parking available at a small cost. Ability to order pizza and other food to be delivered to the hotel. 5 mins drive to ferry terminal.

Miinukset: Nothing

Plussat: Breakfast was good and coffee was free and available all day.

Miinukset: Would have liked coffee sachets in room rather than a machine

Plussat: The team. They are extremely nice friendly and very helpful.

Miinukset: Nothing.

Plussat: The ability to self cater( ie not to have to rush for breakfast) or to dine out as we wished

Miinukset: Carpet in room is a bit tired, skirting boards needs tlc.

Plussat: Close to the ferry terminal, was clean. Able to leave luggage whole of following day tho’ not staying that night.

Miinukset: No staff around late evening. Instructions to locate safe in reception not clear enough. Were left envelope with wrong room no. written on outside so wandering round hotel at 11pm working out what room we were in. Could not work sofa bed so slept on it as it was. Altai’ requested twin beds weeks in advance, they were not available.

Plussat: Hotel It os ok. Staff Very good.

Miinukset: Nothing

Plussat: Staff were obliging and eager to please, and steak and chips was good. The bed was very large, clean and comfortable, and since my stay was a stop-over en route elsewhere this was very important.

Miinukset: Prices for food and drink took advantage of captive audience, which is good for the bottom line in the short term, but not so good when customers find this a reason not to return. You will know from your own market research the price level you can push prices to before customers vote with their feet. For me €8.00 for branded beer available in nearby bars for half that price is excessive. I know that price is only one consideration, and much of what you do was done well.

Plussat: Quiet hotel, fairly located for my needs. In the room i received, the bed was super wide. And for sure comfortable.

Miinukset: No desk in room to work. You need to insist to get a printed bill at departure, otherwise you get it by email and have to print it by your own. The tatoos of the staff No lift from parking to exit. A bit ennoying with the suitcases in the stairs.

Plussat: Excellent location within easy walking distance of major attractions such as art gallery, museums, shops and restaurants. The hotel has its own restaurant Happy Dock which is excellent. Stylish decor, daily newspapers. Staff extremely freidnly and professional

Miinukset: Nothing.

Plussat: We had two conected rooms which was good.

Miinukset: This is a hotel I would never like to come back to. It's ugly, located in an area with no interest at all. There is no reception. You come into a bar that was noisy . When we arrived, a whole bus of turist had just checked in and they where blocking the small entrance because they where waiting for the only two elevators available. It took ages for all these people to be able to go to their rooms. The rooms are unpersonal and both of them had a broken lamp. One of them was at the entrance and because of that, the whole room was very dark. We asked for the lamps to be fixed. They only fixed the little one from the bathroom. They never fixed the most important one. The showers wher stupid, being placed in a vertical way which made it impossible to shower properly (the oposite wall got all the water). We where placed close to the elevators which made it very difficult to sleep well. You hear every person that comes and goes. Finally, the worse was that despite they claim to have airco, we could not control it manually and it did not work at all. It was 25C in the room (we had a thermometer) and we had all trouble to sleep.

Plussat: GREAT breakfast! Many options and more than enough. Nice bar and good restaurant. Everything was clean. Nice view.

Miinukset: The room did not meet our expectations of a 4 star hotel. Quite small room, small bath room, not much luxury, small bed. Compared to other 4 star hotels we stayed in, the room was quite disappointing. It was just OK and clean, no more than that.

Plussat: Rich breakfast on Mercure scale, quick staff

Miinukset: The building from outside. No impact on the stay.

Plussat: The restaurant had great service and food. Great customer service. The Manager also went out of her way to accommodate my early check out due to my changed work commitments!

Plussat: Location, view, bar and restaurant

Miinukset: Exterior needs serious refurbishment Also bathrooms show it’s an old hotel

Plussat: The ease of check-in, very spacious room, loved that it was a real double bed and not 2 singles pushed together, nice modern bathroom. Good location making it easy to walk to most parts of town.

Miinukset: Breakfast should not be automatically added to the bill. There needs to be a better system so that you are only charged for breakfast if you had it, you shouldn’t have to discuss this matter upon checking out. I had such a wonderful stay but now it is marred by this experience of getting charges removed from my credit card.