Leeds hotellit lähellä Carriageworks Theatre

Plussat: Stunning hotel great location

Plussat: Perfect location,staff extremely helpful,beautiful place x

Plussat: Fantastic hotel, staff, facilitys, bar, location, great hotel!

Miinukset: Nothing to dislike

Plussat: Comfortable beds, nice clean rooms staff friendly and helpful

Miinukset: Lack of beverage supply, had to ask for more tea there was one sachet and only 3 milk no hot drink for morning

Plussat: I had a lovely time staying at this hotel, all the staff were lovely and very helpful.

Plussat: The stay was great, we really enjoyed it and the room exceded expectation. I think the only thing we had an issue with was the TV , as we couldnt get it to fick through chanels. Which was a shame but for the one night stay it didnt dampen the experience.

Miinukset: The TV nt working properly but thats it, everything thing else was really good.

Plussat: Decor, front of house staff very polite and helpful

Miinukset: Pillows were terrible and the had to keep turning the shower off to let the water drain out

Plussat: Great location and very friendly staff

Plussat: This is my favourite hotel in Leeds, which I have reviewed before.

Miinukset: It’s all good.

Plussat: Everything.

Miinukset: Nothing.

Plussat: Location and rooms. Very clean, value for money.

Plussat: Very clean. Room was decent size with room to sit in chairs. Nice modern shower room with walk in shower.

Miinukset: Bedside tables too small - not enough room for book / drink / mobile phone

Plussat: Location is ok

Miinukset: The furniture is a bit old

Plussat: Fabulous views. Perfect location. Great cocktail lounge

Miinukset: Nothing

Miinukset: Keep up the good work

Plussat: Nice staff both check in and restaurant

Miinukset: To let’s do not flush properly (mentioned it 3 separate times now - cheap flushing cisterns ! Room temperature very poor control

Plussat: Room was great. Comfy bed. Clean. Good breakfast.

Miinukset: I was overcharged and additional money was taken out of my account days after I’d checked out. If I didn’t notice this I wouldn’t have got it back.

Plussat: Perfect central location

Miinukset: Nothing

Plussat: location is great. lots of restaurants around easy access to everything. Hilton Honors points awarded. Usual cookie at checkin. Checkin staff great. Complimentary water in fridge. Well equipped room, great shower

Miinukset: Requested a quiet room - these are over the canal. Received one over the train station - very noisy. Room smelled of damp. Worst thing - in the morning, I moved the bed to retrieve my pen, found used dental floss underneath. Really? At a Hilton Doubletree? Never known this before. Reported at my 06.00 checkout. Very disappointed. No offer of a discount, nothing. I'm a Silver HH member and I expected better.

Plussat: Cool location and nice rooms and reception got a free cookie!

Miinukset: Nothing

Plussat: The bed was very comfy

Miinukset: They had no recollection of our booking so getting in at midnight dealing with that for twenty minutes was horrible even though i had all confirmation emails

Plussat: Everything

Miinukset: Everything

Plussat: Location

Miinukset: Replace furniture and re decorate.

Plussat: Friendly staff. Amazing art decor bar. Everything was great.

Plussat: Loved everything the room the food and the staff where excellent.

Miinukset: The lighting in the room only because my husband is visually impaired could have been a little brighter.

Plussat: Staff were very courteous and helpful. Valet parking good, very convenient although a bit over priced. The hotel is in an ideal location. It’s a lovely traditional hotel, love the Art Deco style but it needs some updating and TLC. Breakfast was good, and the hot buffet was actually hot enough which makes a change.

Miinukset: Room needed an update, was quite tatty for the price with a small bath. Lack of toiletries and no bottled water.

Plussat: Staff were very helpful

Plussat: The lady at reception was fantastic. There was an error when the reservation was placed with booking.com, my confirmation details stated 2 adults 1 child but the hotels system had only 2 adults. She noticed my daughter and made the changes to accommodate us in a fantastic no problem was too much. Wonderful customer service.

Plussat: Pleasant staff

Miinukset: No kettle to make tea or coffee big disappointment

Plussat: Kaikesta. Aivan mahtava hotelli!

Plussat: General ambiance of the hotel.

Miinukset: Being told that the bar was shut and I couldn't order a drink even as a paying guest!

Plussat: Wonderful building, amazing value for money, superb location and the valet parking was a life saver

Miinukset: Liked everything. Will definitely stay here again!

Plussat: Beautiful building,lovely big room for a standard twin

Miinukset: Nothing that we didn’t like

Plussat: Facilities good a clean hotel with helpful staff

Plussat: Room was lovely, staff were all friendly and efficient. Good location for city centre -10 mins walk.

Plussat: All amenities very good. Staff friendly.

Miinukset: I was put out to have chosen an item from room service and be told on ordering that there is a tray charge of £3.50. There is no mention on the menu itself. And that charge as a percentage of a single item is disproportionate. To cap it all, it took 45 mins to arrive and the pepper pot was empty! Please be more forthcoming on your point of sale material. Thanks

Plussat: The hotel staff were very polite and organised, they were very helpful when we needed anything. The swimming pool is lovely, very relaxing. The hotel is quite luxurious. The hotel is in a great location for access to Leeds City.

Plussat: Everything was lovely. Receptionist Patrice was lovely when checking in :)

Plussat: Easy check in and out. Comfortable beds. Good food. Warm swimming pool. Nice helpful polite staff.

Plussat: First time at this hotel but overall first impressions lived up throughout our stay. Received the most fabulous welcome from Matt on reception, which made our stay. Rooms ready & also fabulous.

Plussat: The hotel is close to almost all touristic locations, we were able to walk everywhere during our stay. The room was comfortable and spacious.

Miinukset: Inappropriate staff behaviour in several occasions, such disgrace for a global brand. There were core quality-related issues that they horribly failed as a world-wide famous hotels chain. Our first impression of the hotel was terrible thanks to the staff member at the reception. When we entered the lobby, he said "It suddenly stinks here", and while his colleague tried to save the situation, he continued and asked whether we try to sneak some food inside. What kind of a "welcome to our facility" is that? We were utterly shocked, didn't have any food on us except having just eaten in a restaurant and coming to the hotel afterwards perhaps with a little bit of restaurant smell. He made a totally unnecessary and inappropriate scene there alongside bizarre-rude jokes, and besides, embarrassed us for nothing! Is this really your way to greet your costumers? Moreover, when I showed him my ID, so that he could check my booking, he, yet again, acted highly unprofessionally, made some uncalled jokes, even went further and asked where I was really from despite my ID. When I asked him what he meant by all these, he replied that he was just being naughty(!). This was the most unprofessional, most inappropriate, offensive behaviour I have ever experienced in a globally known hotels chain. The staff member working in the spa facility did also seem like being hired just randomly. We obviously bothered him by just being there and having him give us some towels because he was busy busy with his mobile phone. The same thing happened when we were returning the towels and leaving the spa as well. No eye contact, not a smile, busy with his phone yet again. Almost all the supposedly warm food was served cold during our dinner. When we asked for some sauces such as ketchup, we received empty bottles somehow. Again, the staff seemed highly uninterested displaying one more time lack of training in professional service and customer relations.

Plussat: Great staff, good location, clean, comfortable, rooms were a decent size and had everything you need. Great gym, swimming pool and spa. The bar served great food and decent beers. Got a complimentary late check out! Cant complain, will definitely come back next time

Miinukset: Really cant think of anything!

Plussat: Slow service miserable staff expensive parking and poor bathroom.

Plussat: Good hotel all round.

Miinukset: Nothing. Good hotel.

Plussat: Good facilities.

Miinukset: Bad nights sleep. Don’t know why ?

Plussat: Lovely hotel, nice big room, good breakfast!

Miinukset: Nothing

Plussat: Erinomainen aamiainen. Ruhtinaallisen suuuret sängyt ja tilava huone. Erittäin ystävällinen henkilökunta respassa ja aamiaisella. Erinomainen sijainti lähellä rautatieasemaa ja keskustan ruokapaikkojen äärellä. Uim-allas, poreamme ja saunat olivat siistejä ja mukava tapa aloittaa päivä.

Miinukset: Viikonloppuna huoneeseen kuului yöllä melkoisesti meteliä kadulta. Tulimme toisena iltana myöhään yöllä festivaaleilta onnellisina, mutta märkinä ja väsyneinä, harhailtuamme kaiken lisäksi hieman eksyksiin hotellille palatessa Ja portieeri oli ovella melko yrmeä ja tyly, kun huoneen avainkortti ei ollut heti käsillä, vaan jouduin sitä hetken laukun uumenista etsimään.

Plussat: The bedding was very nice. Bed was comfy.

Miinukset: The hotel is a bit tired. The basin was stained, not dirty. If this were to be classed luxury I’d expect a neapresso in the room and some fresh milk. There needs to be a socket next to the bedside table for phones

Plussat: Location and service

Plussat: The rooms are super. Well proportioned and equipped. Location is in the heart of the city. The rooms are more expensive than the hotels in the local area but the rooms are much nicer.

Plussat: The staff were very friendly and professional

Miinukset: I think for the price that I paid the room was not up to. I feel that the hotel needs some renovations in they are going to charge so much money.

Plussat: Excellent quality and choice of breakfast food, hot and cold,

Miinukset: Shower water pressure too low for a good shower.

Plussat: Very beautiful hotel in a great location

Miinukset: The fact I didn’t stay an extra night!