Lima hotellit lähellä Olivar Park

Plussat: i had breakfast delivered to my room and it was delicious! my room was located on the 21 floor and the view was super amazing. you could see the view for miles. the bathroom was very impressive, and can’t forget the view from there also. the pool was relaxing!!

Plussat: Comfort and customer service and attention to details

Miinukset: Location, traffic to get and leave the hotel was really bad

Plussat: One of the best customer service that we received in a hotel! My husband and I were so happy to stayed there!!! Everybody was very nice and friendly! The location was great, the food was awesome. It was just perfect! We will come again! for sure

Miinukset: Nothing

Plussat: While EVERYONE on staff was friendly and helpful, we can't say enough about Ken at the Concierge Desk. He offered assistance and followed through on every request!

Plussat: Love the breakfast. Service was perfect and cleanliness outstanding.

Plussat: Room was beautifully designed with everything provided. We had a large corner room with wonderful views all over Lima.

Miinukset: Nothing

Plussat: The staff were fantastic and the experience and coordination between restaurants spa and hotel was seamless and refreshing.

Miinukset: The spa was a little expensive for what we experienced but it was very good . The executive club was a skittle disappointing there was nothing at lunch and if your. A little late of an evening there is nothing either. It needs to feel like it is executive and exclusive lie the name suggests

Plussat: The facilities are luxurious

Plussat: roomservice and breakfast were very good. We are very grateful for the barservice from Gisele. She makes you feel home. The room is a dream with a good vieuw a chaise longue and a bureau. The luggage room is very comfortable.

Miinukset: the swimming pool has much chloric stuff in it. A big lack is a terras in the open air somewhere on the top floor or on the ground floor next to the party room. There were no stamps. I cannot find other things, because of the very good hotel

Plussat: Consierge service

Miinukset: The staff at the reception spent too long checking us in because one of the guests arrived earlier than the rest of the party. Upon showing the booking he was given a room separate from the booking. This meant that when the rest of the party arrived they had an extra room for which (the staff insited) we had to pay. Although it was clearly a mistake of the reception staff it took almost half an hour to explain and sort it out.

Plussat: The facilities are great and the location is excellent

Plussat: Amenities were great. Loved the steam room, jacuzzi indoor and outdoor, spa services. Room service was good. Staff was very attentive. Accommodating to arrival and departure times. Breakfast options were abundant and high quality.

Miinukset: There were security and staff everywhere, though i felt safe, there was very little privacy. I don’t know the guest policies in Lima but it doesn’t seem very acceptable to have outside guests come visit without being harassed. I had a friend come and they would not allow her to come to my room even though she had my room number and name details. I’m paying a quite a bit of money only to have to ask permission to have a visitor who is just visiting not staying. Also spa and gym reception areas just need to be combined, very confusing if you want to use jacuzzi or steam room before your spa service. My room was located on a high floor but they were doing construction on top of my room. The buzzing from the tools did not end my stay well.

Plussat: Beautiful lobby, lounge and facilities! The beds are super comfortable with lovely down pillows and duvets. Very nice!

Miinukset: You have to walk through the front lobby to get to the pool and gym area, which is a bit awkward in a robe or towel!

Plussat: The room (bed and bathroom) was fantastic!!! The shower was one of the best ones I have experienced in a hotel. Perfect volume of flow and temperature flexibility. Room service was really good. Bed was super comfy and the room overall was very spacious!

Miinukset: Shoe polish was complimentary and I utilized this, only for the zipper to be ruined on one of them when they were returned -- the zipper wouldn't go up/down anymore and in trying to fix it once I told them about it, the zipper handle broke. So, my shoes were a total loss. Now, in fairness, they did try to help and were courteous but I didn't ask for compensation, nor did they offer any.

Plussat: Nothing

Miinukset: This was the worst. I made my reservation through Kayak, received a "confirmation" code and all for nothing. When I arrived at the hotel I was at the check in area for 4 hours. They never found my reservation. I had to pay for a whole new reservation at the spot cause I just couldn't take it anymore. Do not book this hotel through Kayak EVER. BOTH THE HOTEL STAFF AND KAYAK ARE RESPONSIBLE and a disgrace.

Plussat: Excellent restaurants, pool and whirlpool

Plussat: It was my third or fourth time at Swissôtel LIma, but the first one at a room with access to the Executive Lounge with complimentary meals. I was surprised by the quality and variety of the meals in the Lounge. Also excellent is the swimming pool (indoor combined with outdoor). This new visit to Swissôtel Lima confirms my impression that Swissotel is one of the best hotels in Lima regarding comfort and service but has some incomprehensible negative points for an hotel of this category.

Miinukset: - This IS INCREDIBLE AND I HAVE NEVER SEEN SOMETHING SIMILAR IN THE WHOLE WORLD. In the room is possible to prepare coffee and hot water for tee... but not tee bags in the room!! I thought they had been forgotten, but not: Service has the instruction not bringing tee bags to the rooms. The client that wants a tee has to order it from Room Service and to wait for 20 minutes for it... and pa y it separately. - No minibar in rooms (you can order to fill it with a (very) few items). Others have to be ordered to the room separately. - No men showers in the indoor swimming pool - Very good breakfast.... but the cheese is bad. I know that "Swissôtel" is not anymore "Swiss", but again this is something not in accordance with the general category of the hotel. - In the booking offer it was not specified that the meals (except breakfast) were only in the Lounge.

Plussat: How everyone take the time to say hi no matter what they were doing.

Miinukset: Everything was ok

Plussat: Gorgeous hotel. very comfortable. Great rooms and bathroom. Excellent though expensive breakfast.

Miinukset: Neighborhood is pretty sterile with not much street life or interest.

Plussat: Great hotel, spacious room. Spa facilities, steam room. Room service was good quality. Room was comfortable and clean. Location was central to a lot of things. Neighborhood was very safe. Breakfast was better then most! Security and staff was not as "strict" with visitors.

Miinukset: spa area needed lockers to put belongings, steam room & fitness center lounge area needs to be expanded. It felt crammed, no place to relax. Drinking water & towels should be provided in spa area as well.

Plussat: I have been several times in this hotel and Ilike(d) it because (1) its location relatively close to the airport, (2) the acceptable comfort (see minus points below), and (3) "The Level" where it is possible to have breakfast and a rapid dinner. But...

Miinukset: ... if point 1 stays, points 2 and are continuously deteriorating: 2) The new furniture in the style of the cheapest version of a "ready-to-assemble furniture shop" is disappointing. Windows continue not to be sound proof (and the area is very noisy). Still one one elevator working for the upper levels.... 3) Impressive decrease of the quality and variety of the food offered in "The Level" So, perhaps there is not a next time...

Plussat: Service, location, value, breakfast

Plussat: Beautiful hotel

Miinukset: Cold shower

Plussat: Huge Room, we had the junior suite. Comfortable beds and good breakfast. Conveniently located near a mall

Plussat: Breakfast was very good. Room was very comfortable. I decided to stay another night while in Lima. Room service was top quality. Staff was helpful

Miinukset: some construction noises during the day. everything else was great.

Plussat: The location.

Miinukset: The hotel is really old, I have been to Melia hotels in other country and I found the standard in Lima very low compare to the other Melias where I stayed. Some of the food serve at breakfast was not fresh. The pool is very small and is right next to a busy road.

Plussat: The room is very big and is with comfortable bed!

Plussat: Location , room size, cleanliness

Miinukset: Staff flexibility, took to much to get a room and 5 technicians visit to make the safe box work I got a room in the 3rd floor and it was a little noise

Miinukset: Smell was coming because of the carpet. Very humid smell!

Plussat: The hotel was a little dated, but convenient enough for a short stay. The room and bathroom were spacious and clean, bed was super comfortable. Staff was friendly.

Miinukset: Several elevators were not working, so I frequently had to wait up to 5 minutes to get either to the lobby or my room - a nuisance. Even with windows closed, I could hear the noisy Lima traffic (slightly better at night). Room temperature: I had a few hours to spare and work in my room and it was SO cold! Mentioned this at reception and they brought a space heater, thankfully.

Plussat: Excellent brrakfast Helpful staff Big quiet confortable room V Wi-Fi OK Gym just Enough

Miinukset: Shower no curtains or glass flood floor-Easy to fix A bit expensive

Plussat: Staff helpful. Big comfy bed.

Miinukset: Early check in wasn't a possibility. Limited equipment in the gym. Small pool

Plussat: I had a suite which was very comfortable and great value. Restaurant was great value for money and so was the breakfast.

Plussat: gym very pore

Miinukset: food

Plussat: Good location. Big room and comfortable bed.

Miinukset: Staff were not very helpful but maybe it was because we didn’t speak Spanish. The room could have been cleaner.

Plussat: Comfortable and well located, great breakfast variety, and helpful staff

Miinukset: Laundry service is expensive; needed ear plugs to sleep on the lower floor levels (drivers in Lima are fond of their horns)

Plussat: It was clean and comfortable

Miinukset: The towels have had better days

Plussat: Breakfast was very good.

Miinukset: Didn't provide washcloths. As a tourist hotel, should provide even though not the general practice in Peru.

Plussat: The location in Miraflores is really good for people who like to be able to explore the near surroundings on foot (eg being very close to the Love Park)

Miinukset: I would have liked to have tea and coffee-making facilities in the room, and also a supply of drinkable cold water (I don't expect to have to buy drinking water in a 4-star rated hotel). And there was no plug in the bathroom sink. Overall, the hotel was reasonable but unremarkable.

Plussat: Good breakfast

Plussat: Was surprised to get a decent rate during the panam games (which we were not here for). Hotel was clean. Staff was friendly. Food at restaurant was very good.

Plussat: Excellent convention property and high class too.

Plussat: Everything about the facility

Miinukset: No internet Wednesday morning

Plussat: Beautiful view of Lima golf

Miinukset: Didn’t like the attention and the room was just ok

Plussat: After roughing it for a week we wanted something more comfortable for a couple of nights. This hotel fit the bill. Spa facilities also good.

Miinukset: The spa was priced in US dollars. Although not unusual it can be confusing.

Plussat: Everything

Plussat: Very nice hotel in the nice and posh St Isidro district. Very nice breakfast, helpful and kind staff. Big rooms, nice views of Lima.

Miinukset: Everything was ok.

Plussat: everything, the staff and cultural at the hotel was second to none, definitely considering going back

Miinukset: nothing

Plussat: I higly recommend this hotel. Good value for money, excellent service, and breakfast choice. Very comfortable beds. My (late) request for later check out was done immediately. Congrats to Hotel Management and staff. When in Lima, this is my choice.

Plussat: Very comfortable hotel, very good breakfast, good location

Miinukset: Nothing

Plussat: I paid more than 230 dollars at the end, not the 169 you mentioned.

Plussat: it was a 5 star hotel in the true sense of the word.

Miinukset: In Peru one must be careful when booking hotels. Double means to single beds unlike most of the rest of the world. If you want one large bed for two you must book as matrimonial. i knew this before booing but do not recall seeing the option on the website.

Plussat: Staff is polite and makes fee at home

Miinukset: Most hangers in the closet were damaged. The bathroom needs to be upgraded. Hot water on the shower on and off.

Plussat: Location was good, could manage to get around within 10-15m by taxi to the main attractions.

Miinukset: Bad room service (not brought what was requested). No cleaning of room. After I brought this topic up when I returned in the evening, they needed another reminder 45m later to actually follow up and send somebody for cleaning. Requested quiet room, got allocated the room in front of the elevator. While still at reception requested a confirmation that the room is not close to elevator, they confirmed, went upstairs and noticed the obvious that the most noisy room was allocated. Breakfast was not very appealing.

Plussat: No comment hotel was cold staff at reception unhelpful

Miinukset: Room was small

Plussat: The interior design arragements in the restaurant and the room

Miinukset: The parking spaces were small and the space to maneuver was tight. The rooms were a little tight in space too.

Plussat: Amazing staff and facilities in the area of San Isidro. Room was beautiful, breakfast was amazing, spa area is perfect to relax! Worth every cent for a relaxing night or two!!

Miinukset: No airport shuttle!

Plussat: Location and service

Miinukset: Room size super small and uncomfortable. Pillows were the worst I’ve ever had in a hotel room

Plussat: The location is very good. You can get welcome drinks upon check in, breakfast is wonderful. The room is cozy and quiet.

Miinukset: The reception told me I had to prepaid for security, so they charged my credit card for $103, and then they told I had to pay extra tax because I stayed more than 60 days, okay, I can accept that, but I wasn’t informed before I got to hotel. So final price is $61, but up to now, hotel doesn’t return my change to my credit card.

Plussat: Location and service

Miinukset: Everything was ok

Plussat: The location is great. You have free parking if you have a car.

Miinukset: Some of the staff were really great and others didn't reach expected level the hotel needs.

Plussat: Completarla New hotel

Miinukset: Still working in last details

Plussat: Location

Miinukset: I thought that breakfast was included

Plussat: Location

Miinukset: No one

Plussat: The staff were polite, the rooms were nice and clean and the bed comfortable, lots of channels on tv (didn’t watch too much) . Loved the gym (and the view from up there) and steam sauna. Breakfast was included and it was fantastic, I gained a few pounds for sure.. the location was alright, it’s quiet and not too far from places you want to visit.. I actually found it was nicely placed between the airport, miraflores/barranco and the center area..

Miinukset: The jacuzzi and steam sauna were never ready at opening time (6am) had to wait till about 10~11am. I wish little amenities like complimentary toothpaste were provided even if mini size and maybe a razor as well. There were no ice machines or water machines visible on any floor.