Lima hotellit lähellä Huaca Huallamarca Pyramid

Plussat: i had breakfast delivered to my room and it was delicious! my room was located on the 21 floor and the view was super amazing. you could see the view for miles. the bathroom was very impressive, and can’t forget the view from there also. the pool was relaxing!!

Plussat: Comfort and customer service and attention to details

Miinukset: Location, traffic to get and leave the hotel was really bad

Plussat: One of the best customer service that we received in a hotel! My husband and I were so happy to stayed there!!! Everybody was very nice and friendly! The location was great, the food was awesome. It was just perfect! We will come again! for sure

Miinukset: Nothing

Plussat: While EVERYONE on staff was friendly and helpful, we can't say enough about Ken at the Concierge Desk. He offered assistance and followed through on every request!

Plussat: Love the breakfast. Service was perfect and cleanliness outstanding.

Plussat: Room was beautifully designed with everything provided. We had a large corner room with wonderful views all over Lima.

Miinukset: Nothing

Plussat: The staff were fantastic and the experience and coordination between restaurants spa and hotel was seamless and refreshing.

Miinukset: The spa was a little expensive for what we experienced but it was very good . The executive club was a skittle disappointing there was nothing at lunch and if your. A little late of an evening there is nothing either. It needs to feel like it is executive and exclusive lie the name suggests

Plussat: The facilities are luxurious

Plussat: roomservice and breakfast were very good. We are very grateful for the barservice from Gisele. She makes you feel home. The room is a dream with a good vieuw a chaise longue and a bureau. The luggage room is very comfortable.

Miinukset: the swimming pool has much chloric stuff in it. A big lack is a terras in the open air somewhere on the top floor or on the ground floor next to the party room. There were no stamps. I cannot find other things, because of the very good hotel

Plussat: Consierge service

Miinukset: The staff at the reception spent too long checking us in because one of the guests arrived earlier than the rest of the party. Upon showing the booking he was given a room separate from the booking. This meant that when the rest of the party arrived they had an extra room for which (the staff insited) we had to pay. Although it was clearly a mistake of the reception staff it took almost half an hour to explain and sort it out.

Plussat: The facilities are great and the location is excellent

Plussat: Amenities were great. Loved the steam room, jacuzzi indoor and outdoor, spa services. Room service was good. Staff was very attentive. Accommodating to arrival and departure times. Breakfast options were abundant and high quality.

Miinukset: There were security and staff everywhere, though i felt safe, there was very little privacy. I don’t know the guest policies in Lima but it doesn’t seem very acceptable to have outside guests come visit without being harassed. I had a friend come and they would not allow her to come to my room even though she had my room number and name details. I’m paying a quite a bit of money only to have to ask permission to have a visitor who is just visiting not staying. Also spa and gym reception areas just need to be combined, very confusing if you want to use jacuzzi or steam room before your spa service. My room was located on a high floor but they were doing construction on top of my room. The buzzing from the tools did not end my stay well.

Plussat: Beautiful lobby, lounge and facilities! The beds are super comfortable with lovely down pillows and duvets. Very nice!

Miinukset: You have to walk through the front lobby to get to the pool and gym area, which is a bit awkward in a robe or towel!

Plussat: The room (bed and bathroom) was fantastic!!! The shower was one of the best ones I have experienced in a hotel. Perfect volume of flow and temperature flexibility. Room service was really good. Bed was super comfy and the room overall was very spacious!

Miinukset: Shoe polish was complimentary and I utilized this, only for the zipper to be ruined on one of them when they were returned -- the zipper wouldn't go up/down anymore and in trying to fix it once I told them about it, the zipper handle broke. So, my shoes were a total loss. Now, in fairness, they did try to help and were courteous but I didn't ask for compensation, nor did they offer any.

Plussat: Nothing

Miinukset: This was the worst. I made my reservation through Kayak, received a "confirmation" code and all for nothing. When I arrived at the hotel I was at the check in area for 4 hours. They never found my reservation. I had to pay for a whole new reservation at the spot cause I just couldn't take it anymore. Do not book this hotel through Kayak EVER. BOTH THE HOTEL STAFF AND KAYAK ARE RESPONSIBLE and a disgrace.

Plussat: Excellent restaurants, pool and whirlpool

Plussat: It was my third or fourth time at Swissôtel LIma, but the first one at a room with access to the Executive Lounge with complimentary meals. I was surprised by the quality and variety of the meals in the Lounge. Also excellent is the swimming pool (indoor combined with outdoor). This new visit to Swissôtel Lima confirms my impression that Swissotel is one of the best hotels in Lima regarding comfort and service but has some incomprehensible negative points for an hotel of this category.

Miinukset: - This IS INCREDIBLE AND I HAVE NEVER SEEN SOMETHING SIMILAR IN THE WHOLE WORLD. In the room is possible to prepare coffee and hot water for tee... but not tee bags in the room!! I thought they had been forgotten, but not: Service has the instruction not bringing tee bags to the rooms. The client that wants a tee has to order it from Room Service and to wait for 20 minutes for it... and pa y it separately. - No minibar in rooms (you can order to fill it with a (very) few items). Others have to be ordered to the room separately. - No men showers in the indoor swimming pool - Very good breakfast.... but the cheese is bad. I know that "Swissôtel" is not anymore "Swiss", but again this is something not in accordance with the general category of the hotel. - In the booking offer it was not specified that the meals (except breakfast) were only in the Lounge.

Plussat: How everyone take the time to say hi no matter what they were doing.

Miinukset: Everything was ok

Plussat: Gorgeous hotel. very comfortable. Great rooms and bathroom. Excellent though expensive breakfast.

Miinukset: Neighborhood is pretty sterile with not much street life or interest.

Plussat: Great hotel, spacious room. Spa facilities, steam room. Room service was good quality. Room was comfortable and clean. Location was central to a lot of things. Neighborhood was very safe. Breakfast was better then most! Security and staff was not as "strict" with visitors.

Miinukset: spa area needed lockers to put belongings, steam room & fitness center lounge area needs to be expanded. It felt crammed, no place to relax. Drinking water & towels should be provided in spa area as well.

Plussat: I have been several times in this hotel and Ilike(d) it because (1) its location relatively close to the airport, (2) the acceptable comfort (see minus points below), and (3) "The Level" where it is possible to have breakfast and a rapid dinner. But...

Miinukset: ... if point 1 stays, points 2 and are continuously deteriorating: 2) The new furniture in the style of the cheapest version of a "ready-to-assemble furniture shop" is disappointing. Windows continue not to be sound proof (and the area is very noisy). Still one one elevator working for the upper levels.... 3) Impressive decrease of the quality and variety of the food offered in "The Level" So, perhaps there is not a next time...

Plussat: Service, location, value, breakfast

Plussat: Beautiful hotel

Miinukset: Cold shower

Plussat: Huge Room, we had the junior suite. Comfortable beds and good breakfast. Conveniently located near a mall

Plussat: Breakfast was very good. Room was very comfortable. I decided to stay another night while in Lima. Room service was top quality. Staff was helpful

Miinukset: some construction noises during the day. everything else was great.

Plussat: The location.

Miinukset: The hotel is really old, I have been to Melia hotels in other country and I found the standard in Lima very low compare to the other Melias where I stayed. Some of the food serve at breakfast was not fresh. The pool is very small and is right next to a busy road.

Plussat: The room is very big and is with comfortable bed!

Plussat: Location , room size, cleanliness

Miinukset: Staff flexibility, took to much to get a room and 5 technicians visit to make the safe box work I got a room in the 3rd floor and it was a little noise

Miinukset: Smell was coming because of the carpet. Very humid smell!

Plussat: The hotel was a little dated, but convenient enough for a short stay. The room and bathroom were spacious and clean, bed was super comfortable. Staff was friendly.

Miinukset: Several elevators were not working, so I frequently had to wait up to 5 minutes to get either to the lobby or my room - a nuisance. Even with windows closed, I could hear the noisy Lima traffic (slightly better at night). Room temperature: I had a few hours to spare and work in my room and it was SO cold! Mentioned this at reception and they brought a space heater, thankfully.

Plussat: Modern, clean and cozy

Miinukset: Location, food, staff and very comfortable

Plussat: Comfortable room, beautiful neighborhood, excellent breakfast

Miinukset: Bit off the beaten path for going out/night life. Otherwise a great location.

Plussat: Great hotel, great breakfast, great staff.

Miinukset: The lighting in the rooms is terrible. There is a kid of narrow desktop under the TV but it’s impossible to work on it because there is so little light.

Miinukset: Breakfast option was limited and served in a cold room for winter!

Plussat: Service and food very good. Fantastic

Miinukset: Like the hotel overall. Great service. Cordially atention. Very satisfied

Plussat: great service; wonderful breakfast buffet; convenient transport to/from airport (for a fee but safe!); good location for "away from it all", more local feel of a nice area of Lima;excellent restaurants nearby.

Plussat: the rooms

Plussat: Staff very friendly. Packed us breakfast.

Plussat: Stafff, incredibly friendly and professional

Plussat: It is a bit daunting from outside. Inside it is chic and comfortable.

Miinukset: Few plug sockets. Few with round holes.

Plussat: Great breakfast and decor of the hotel.

Miinukset: none

Plussat: Comfortable room (but somewhat small) and quick room service

Miinukset: If you get a room that faces the street you will hear a lot of noise. The room only has type A or B plugs. Most of the hotels I stayed in Lima have both type of plugs (american & european). The breakfast.

Plussat: Nothing!!!!!

Miinukset: I DO NOT RECOMMEND this awful hotel. As a member of Accor group and used to work as a management team @ Accor it was worst hotel ever.

Plussat: Enjoyed staying overall at Novotel Lima

Miinukset: The accounts can be handled properly, it was not good/

Plussat: The staff courtesy and friendliness was comforting. Breakfast was amazing. The rooms were excellent - clean and in great condition. The location couldn't have worked out better for me. I loved the hotel!

Plussat: Location was hood

Miinukset: One of the reasons I booked this hotel was the breakfast. However the hotel staff told me that it was not included I used the filter and booked with breakfast and stii had to pay for it

Plussat: Breakfast is very good, Jose is very kind and helped me with eveything.

Miinukset: Everything was excellent

Plussat: Superb, friendly staff couldn't do more to help us. Even though it's primarily aimed at business travellers, everyone was very welcome of our 2 young children (and dog!). Delicious breakfast buffet and good (if expensive) food for lunch/dinner too. Great location, lots to walk to in the business district including a lovely park and a quick cab ride from Miraflores. Highly recommended.

Plussat: Small but decent gym, good restaurant, comfortable rooms with good AC.

Miinukset: Limited bottled water available

Plussat: Clean, quiet, helpful staff.

Miinukset: They can probably have more variety in the breakfast and enhance the spa.

Plussat: Very polite staff and a beautiful property with amazing food. The room was amazing and luxurious.

Miinukset: Bottled water should be provided as a courtesy and ground coffee instead of instant. Tap water is unsafe to drink in Peru so I was not comfortable making coffee with less than boiling water.

Plussat: Location.

Miinukset: Rooms are not comfortable enough for a 4 star hotel, they are old and not elegant at all. Pillows are uncofortable. The shower is one of those manual ones and it falls on you (it hit me on the foot). Bathroom is not comfortable. Service at restaurant is poor (both nights O was left there waiting forever for someone to take my order).

Plussat: the location and the breakfast

Miinukset: the bed

Plussat: The place was great!

Miinukset: The bed was really hard in room 16.

Plussat: Everything; the apartment was exquisite, the ambiance exceptional, staff was welcoming, friendly, helpful. Highly recommend this apartment style location and area for a wonderful Peruvian experience. Uber is safe and an affordable way to travel to and from the airport and the transportation we used to head over to Miraflores district.

Plussat: The staff was extremely helpful and friendly even they don't speak much English nor do my friend and I speak much Spanish. The backyard with the swimming pool seemed clean and well-maintained but we didn't have time to use it as it was just an overnight stay.

Plussat: The restaurant and pool area are so lovely and welcoming. It felt like a more authentic Peruvian experience than the hotel in Miraflores that we stayed in later in our visit. Great place and great value.

Miinukset: Embrace the frizz, hair dryers stop working after a minute (because the power demand exceeds supply?). We found the same problem at most hotels throughout Peru.

Plussat: Restaurant personnel were kind and helpful.

Miinukset: Desk staff was kind but a little bit rushed/stressed, and the night shift was not well informed on restaurant options, estimated time to reach the airport, and other basic knowledge. In the restaurant/pool area everything was perfect until the music was turned on so loud that the beautiful local birds flew away.

Plussat: Nice and comfortable apartments, quiet location, great service, great location

Miinukset: No elevator

Plussat: It was really nice and very good value, like being home, helpful friendly staff, clean neat apartment with kitchen, great food service, cute garden and pool, very nice location

Miinukset: nothing

Plussat: location

Miinukset: wifi

Plussat: It is homely.

Miinukset: AC did not work. Changed rooms, but AC quits working due to water collection in the machine.