Lima hotellit lähellä Huaca Pucllana

Plussat: Consierge service

Miinukset: The staff at the reception spent too long checking us in because one of the guests arrived earlier than the rest of the party. Upon showing the booking he was given a room separate from the booking. This meant that when the rest of the party arrived they had an extra room for which (the staff insited) we had to pay. Although it was clearly a mistake of the reception staff it took almost half an hour to explain and sort it out.

Plussat: Room was very nice and comfortable.

Miinukset: Staff member wan not too friendly.

Plussat: Pretty much everything

Miinukset: A little more "swissness" (e.g. proper bread and croissants or cold cuts) on the breakfast buffet would have been nice.

Plussat: Hotel is gorgeous and clean.

Miinukset: Food was not bad but did not live to our expectations for a 5* hotel.

Plussat: Amenities were great. Loved the steam room, jacuzzi indoor and outdoor, spa services. Room service was good. Staff was very attentive. Accommodating to arrival and departure times. Breakfast options were abundant and high quality.

Miinukset: There were security and staff everywhere, though i felt safe, there was very little privacy. I don’t know the guest policies in Lima but it doesn’t seem very acceptable to have outside guests come visit without being harassed. I had a friend come and they would not allow her to come to my room even though she had my room number and name details. I’m paying a quite a bit of money only to have to ask permission to have a visitor who is just visiting not staying. Also spa and gym reception areas just need to be combined, very confusing if you want to use jacuzzi or steam room before your spa service. My room was located on a high floor but they were doing construction on top of my room. The buzzing from the tools did not end my stay well.

Plussat: Beautiful lobby, lounge and facilities! The beds are super comfortable with lovely down pillows and duvets. Very nice!

Miinukset: You have to walk through the front lobby to get to the pool and gym area, which is a bit awkward in a robe or towel!

Plussat: Nice hotel, facilities, well-located and safe.

Miinukset: Cold common areas (AC temp too low), bathrooms can use an upgrade.

Plussat: Nothing

Miinukset: This was the worst. I made my reservation through Kayak, received a "confirmation" code and all for nothing. When I arrived at the hotel I was at the check in area for 4 hours. They never found my reservation. I had to pay for a whole new reservation at the spot cause I just couldn't take it anymore. Do not book this hotel through Kayak EVER. BOTH THE HOTEL STAFF AND KAYAK ARE RESPONSIBLE and a disgrace.

Plussat: The reception staff were very helpful and friendly - thank you. The gym, pool and spa were the best parts of the hotel and were modern and well equipped. The breakfast was very good.

Miinukset: The restaurant was unfortuntely overated in our opinion

Plussat: Friendly staff, clean

Plussat: When I was there, there was special offer that included breakfast and an upgrade to a Premium The Level room, whic includes access to the Executive Lounge which I can recommend.

Miinukset: Everything good.

Plussat: Service, location, value, breakfast

Plussat: Good price. Staff friendly. Clean rooms

Miinukset: Neighborhood. Buffet poor

Plussat: The hotel had a really luxury feel. The room and bathroom were spotless and this was the best shower I have had in Peru! The breakfast started really early (I think 06.30) which was great for an early flight and it was really varied. There were nice restaurants nearby and it was close to the bus terminal and not too far to the airport.

Miinukset: We tried to use the sauna and the steam room. Unfortunately the sauna was broken/out of order; for the steam room we were asked to wait 10 minutes but it was then way too steamy but still room temperature! To be fair I'm sure this could have been organised had we called up 30 minutes ahead of wanting to use the facilities but as we were short on time we just gave up! Check out was unnecessarily stressful as I'd asked in advance about booking a taxi to the airport and the receptionist told me to use cabify/uber (she didn't give me any other option). The next day I tried a cabify and 2 drivers accepted and then no-showed, then the receptionist offered to help and booked a 3rd who then called to say they weren't coming as they didn't want to do airport drop-offs. I got the impression from another receptionist that this was not uncommon. After starting to really panic about missing the flight the hotel ordered me a taxi through them which was super efficient. However it took a lot of asking, I got the impression that because we are a young couple with backpacks that there was an assumption we wouldn't want to pay 36 USD for an official taxi (cabify was less than 10USD), whereas to be honest I was happy to pay for the lack of stress! I wish the original receptionist had just been honest and given us the option of booking through them in the first place.

Plussat: staff very friendly, breakfast really great

Plussat: The staff and their service The location The cleaning in rooms

Miinukset: Everything was great!

Plussat: Excellent location,friendly staff excellent value for money

Miinukset: Breakfast excellent especially all staff,and also la srta.Andrea Carrillo, thanks, very much for her help

Miinukset: Outdated rooms old. Needs a refurbishment . Shower was not working well.

Plussat: Close to shopping centre for eating outlets. Staff friendly and helpful. was ok but wouldn’t stay again.

Miinukset: Didn’t have dedicated bar. Restaurant closed on arrival due to party but temporary one basic and unwelcoming. Option to pay 30usd per person to upgrade to exec lounge use which wasn’t that special and had already paid for breakfast as part of room rate. Expensive when paying for 4 people in 2 rooms. No obvious area for teas, coffees or general drinks. 1 lift out of order. Tired and needs a refurbishment. Rooms clean but felt very basic and old dated furnishings with no carpets - uncomfortable with strange floor covering.

Miinukset: Smell was coming because of the carpet. Very humid smell!

Plussat: The hotel was a little dated, but convenient enough for a short stay. The room and bathroom were spacious and clean, bed was super comfortable. Staff was friendly.

Miinukset: Several elevators were not working, so I frequently had to wait up to 5 minutes to get either to the lobby or my room - a nuisance. Even with windows closed, I could hear the noisy Lima traffic (slightly better at night). Room temperature: I had a few hours to spare and work in my room and it was SO cold! Mentioned this at reception and they brought a space heater, thankfully.

Plussat: Clean, good location, excellent breakfast. Room and bed were huge and comfortable

Miinukset: Aimed for more business travellers. We felt uncomfortable in the restaurant for breakfast or lunch with the ‘business crowd’. Otherwise couldn’t fault it.

Plussat: It was a mess

Miinukset: The hotel is adjacent to the road with much trafic.Entrance to the hotel is difficult

Plussat: being close to cusino

Plussat: The 21st floor restaurant

Miinukset: We have been stayed at the same hotel before,in the same trip for several day.A cause of this we request a reduced fee for the last days and the answer from the reception was affirmative. When we arrived there we hadn’t an special fee for regular customer and we must book a couple nights room through booking in the last time having to pay a huge amount of money for that When we did the check out,they requested us the e-mail just to give us an apologise,but has passed a week and there is no answer from them.

Plussat: Location, quality, staff, view

Plussat: The biggest cons I read in other reviews were regarding a musty smell in the rooms and lack of sound proofing in walls and windows. Having stayed in a few other locations in Peru, the smell and thin walls is pretty much a given. It's just part of the experience. That being said, I was very pleased with the accommodations. We were upgraded to a junior suite upon arrival. The room was clean, the jetted tub was amazing, and everything was clean. The breakfast had a large selection and the view was great. If noise is an issue for you, you aren't going to avoid it, but I suggest ear plugs and a white noise app on your phone to play through the night. We were on the 16th floor and could still hear horns honking, but we slept just fine with ear plugs and white noise. It is also a great location. Kennedy park is just around the corner and there is an amazing place to get stuffed churros that is on the way to Kennedy park.

Miinukset: The staff at the front desk had very limited English, I would have appreciated at least one staff member to have been proficient in English. We were trying to ask the best and safest way to get to La Molina and the front desk staff and the concierge couldn't understand beyond the fact that we needed a ride somewhere. In the end we used the Uber app and had good experiences with all our drivers.

Plussat: All good

Miinukset: Nothing wrong

Plussat: Room excellent staff excellent

Miinukset: Nothing

Miinukset: The shower was very bad, almost no water.

Plussat: The service is a gamble,some staff is helpfully and other completely no

Miinukset: I don’t like the booking services and they don’t care if you are a regular client, they don’t pay attention on it. Very bad strategy if you want to spread your reputation through the clients

Plussat: Concierge, breakfast staff, front desk all great. Great location. Miraflores is a quiet oasis in a very large hectic city. Hotel is close to the beach for walking and cliff top parks are great.

Miinukset: Overcast skies in Lima for three days

Plussat: Best poached eggs ever, plus great service at breakfast and bar.

Plussat: Superior kulmahuoneessa oli upea merinäköala ja suuret ikkunat. Huone oli sisustettu vaaleasta, kauniisti, ei kokolattiamattoja. Ystävällinen henkilökunta, hyvä sijainti !! Loistava aamupala. Hyvä ravintola.

Miinukset: Kattoterassi vaikutti enemmän baarilta, jossa uima-allas. Esimerkiksi päiväsaikaan se voisi olla ihan ilman musiikkia tai paljon pienemmällä volyymilla. Kattoterassi oli muutoin siisti ja viihtyisä.

Miinukset: The hotel did not have my reservation. As a result I had to pay twice for my stay, a total of $1,800.00. This will be the last time I book with kayak. The hotel staff was not concerned at all with helping me resolve the issue.

Plussat: The hotel is well located, close to supermarkets, department stores, and excellent restaurants.

Miinukset: I think it could be less pricey.

Plussat: The hotel is located in Miraflores, near restaurants, shops, beach etc. The room is really comfortable. The bathroom is super clean and the shower is big and has hot water. The breakfast is excellent. The staff is super helpful. Our flight was in the evening and they let us do a late check out, which was extremely useful. We totally recommend it!

Miinukset: Nothing!

Plussat: Staff was friendly, great location and very comfortable beds!

Miinukset: We stayed only 1 night so there was nothing not to like

Plussat: The staff in reception were amazing. I had booked an excursion early in the morning and the staff were there to help me ensure I take the correct coach and stayed with me until departure. Overall the staff were very helpful, friendly and wouldn’t hesitate to go the extra mile.

Plussat: Staff were very helpful, courteous, even walked our bags to the next hotel.

Plussat: Good location in Miraflores. Rooms were very clean and comfortable. Staff very friendly. Good breakfast.

Plussat: Breakfast was great -- best burrito I've ever had! Manager gave us a room upgrade, which was much appreciated. Concierge gave us terrific restaurant suggestions. Nice, clean, modern hotel near the Malecon walk.

Miinukset: Nothing -- it was very nice, and I would stay there again

Plussat: Good breakfast. Excellent location. Good wifi. Nice staff.

Miinukset: No slippers or robe

Plussat: The staff and the politeness

Miinukset: Checkin took a little long.

Plussat: It’s clean and friendly staff. Close to Park Kennedy and shopping center.

Miinukset: Currently, they’re construction across the street.

Plussat: everthings nice and Its very quiet at night. I like the bed and the pillow also. The service is excellent!

Miinukset: They provide free cafe capsule for the first night, not everyday. and theres no kettle for boiling water , no free tea. I booked a premium suite so I expected at least more selections of hot drinks in the room.

Plussat: Service

Miinukset: Low lighting

Plussat: Clean, updated very helpful staff Good breakfast

Plussat: The staff was friendly and very accommodating and my hotel room was always cleaned perfectly. Me and my friend never had to worry about anything while staying there.

Plussat: The Arawi Hotel met my expectations. Is well located on a quieter street and within a short walk from public transport which takes you to Lima Historical Town. I also near good restaurants, a shopping mall and the sea front

Miinukset: WOULD HAVE LOVED THEY HAD A SWIMMING POOL

Plussat: big comfortable room, good location, great staff

Plussat: The staff was incredibly friendly . The complimentary breakfast was the nicest complimentary breakfast I’ve ever had , anywhere in the world I’ve traveled ! I’ll definitely return .

Miinukset: Nothing to add here

Plussat: Staff were fantastic. Breakfast was superb. Location is excellent.

Miinukset: No external view from the window.