Dom Pedro Lisboa

Staff was friendly and the rooms where clean. Also the massage was very good.

I have to agree with a previous review saying it is a three star hotel marketing itself as a five star hotel. The hotel didn't know I had booked a spa package as I arrived. Being in a five star hotel you expect that things like these are informed to the staff. I should have had a room with a river view. My room was facing a completely other way. The staff was kind and I got to change my room on arrival. Also got a complimentary bottle of water and three apples from the manager after the hastle... The package also included late check out. On my departure date I asked the staff if everything is ok with my late check out. They did not know it was included for me but kindly said is was ok. Still after this the maid tried to clean my room when I still was there. My package included two massages. There where no appointments on my arrival date and I only could book them for the next days for 12pm and 11 am. This meant I had to stay at the hotel until the afternoon before exploring the city. Also the restaurant was not open for the two days I stayed there because of a private party. This was not a nice hotel for a leisure trip. Going down to the spa in your dressing gown when the hotel is full of business clients in the afternoon is embarrassing.