Hotel Borges Chiado

Room had a lovely view and the staff were polite and friendly. There was a mirror which doubled as a TV which was quite quirky! Beds were comfortable if a little small.

The bathroom and various parts of the hotel had a horrible and lingering smell of drains which was very unpleasant. Given the size of the two rooms we booked, I do feel we paid way over the odds esp as we checked on a travel website and the rooms were being offered at a fraction of what we paid for the night we were there.

The location

There is an odour in the halls and room.

Very centrally located and accessible; right next to the famous A Brasileira cafe and just a few steps from Baixa-Chiado metro station. Most of LIsbon's old town, riverfront, and other attractions can be explored on foot and for those that are further away, like the Oceanarium and Belem/Jeronimos, the tram and bus stops are quite close and easy to find. The lounge area is beautiful and quiet. The gym is small but functional, and very pretty - makes for great selfies LOL :) The staff was also quite nice and were able to accommodate some last-minute requests regarding my reservation.

Sound insulation isn't great, and my room shared a wall with two other rooms so I could hear every step and flush of the toilet from my neighbours. Breakfast is served later than I'd like (7:30 am, whereas most hotels start at 6 or so), options were a bit limited, and the buffet can get crowded and disorganised past 8:30. The bathroom stall is quite small -- and being a small person I don't usually mind this, but even I could barely move around.