Novotel Liverpool Centre

Location

Breakfast organisation a shambles and staff overstretched and irritable as a result

Good hotel in the middle of Liverpool

A decent hotel for a reasonable rate in the heart of Liverpool. Staff are helpful and it is clean

Reception area..it looks very basic and grubby. Why do Novotel have the toilet all by itself and then you must go into another room to wash your hands. Very annoying

The Hotel is right at the centre of Liverpool, I felt the hotel description could elaborate more on this. Minutes away from the young and lively night life of Bold street, in the other direction only minutes from Church street with its outside craft/food stalls and a great selection of shops to whet your appetite on the way to Liverpool one. Hotel staff are excellent, very friendly however, they speak extremely fast and it was difficult to understand. They were very patient when I kept saying, I'm sorry I don't understand what you are saying. The bar is modern, fresh and inviting.

The carpet outside the lift on the 8th floor where our room was loacted was very dirty.

Comfortable, secure, great location for shopping

Expensive restaurant...Hotel booking made on the Internet back in July and although we weren't staying until late November the money was debited in July.

Breakfast and service, piped sound into bathroom, tea and coffee in room, large comfortable room, desk and MP3 music player lead

Not much -- all was pretty good

The city center location was spot on. The friendly staff. The room was very clean and welcoming. The bar facilities were excellent. In my view an all round perfect hotel.

An excellent room, the bed was very comfortable, very clean, there were excellent facilities the sauna & gym were great.

We were offered breadfast for £10 each on check in but did not book as we were unsure what time we were meeting friends the next day on the following morning the offer was withdrawn this was the only fault we found with this hotel.