Londrina hotellia

Plussat: Very nice people work there . And very friendly and helpful.Thanks

Miinukset: No complain.

Plussat: Old Hotel with good infrastructure

Miinukset: Install a gym

Plussat: I do like everything there , confort like home

Miinukset: People work there very nice and friendly

Plussat: I would say I like the breakfast the shower water pressure is really good that's it

Miinukset: I upload some picture so everyone can see the terrible Hotel that Bourbon is The ceiling was molding and dirty, the shower door don't close completely, ac makes a lot noise from the window and so many more little things that is really bad, I did complain they move to the suite but was not that much more any good. I came from USA and I was thinking I'm getting a 4star Hotel and was not like that so for those reason and much more I don't recommend to anybody stay on this Hotel you better off go to the Boulevard next time that's where I'm going!

Plussat: Breakfast.

Miinukset: WiFi access

Plussat: Staff is polite, rooms are clean, breakfast is decent, location is amazing.

Miinukset: Room smaller then the pictures, some staff seems a bit "lazy" when you ask for something.

Plussat: Staff were super friendly and helpful

Plussat: Location

Miinukset: Few elevators

Plussat: GOOD BREAKFAST, GOOD LOCATION, REALLY CONFORTABLE AND CLEAN!

Plussat: Nice staff. Free minibar

Miinukset: Old fruneture

Plussat: Great Hotel and location. Breakfast is very good, lots of variety. Bed was comfortable and rooms were very clean. Hotel was very quiet, never heard noise in my room.

Miinukset: There is not a comfortable chair in the room, basically a standard conference room chair you would sit at during a meeting. Had to lay on the bed and work instead of sitting at the desk.

Plussat: Good location and staff is very nice. Room size and comfort as expected. Great valeu for a good price.

Miinukset: Wifi was slow and there was no water available at the gym

Plussat: Clean

Miinukset: I reserve on booking for 3adults and 1 child And when I arrived at hotel, they charge me 2 more people because my reservation was booked only for 2 people.I don’t know if booking or the hotel made this mistake , but for this total price I’m sure I was chosen another hotel

Plussat: Polite stuff Clean Basic but good quality Good beds

Miinukset: Nothing

Plussat: Everything is great!

Miinukset: Staff is really awful, specially at night, i never felt so mistreated in any hotel. The prices are not worth for the service. Really bad reception and staff.

Plussat: Location and room size.

Miinukset: Breakfast is poor for the hotel pricing. The hotel status should be maximum 3x stars.

Plussat: Everything

Miinukset: Room a little bit small.

Miinukset: There were problems with the lift.

Plussat: Spacious and nice room, excellent breakfast. And the restaurant provide buffet lunch to hotel guests at a very favorable price. It's really convenient.

Miinukset: Bathroom is a bit small.

Plussat: The hotel was very central to the old centre and the facilities in general. Initially we were given an apartment in the 4th floor where you could here all the noises of the apartment next door, all the conversations including the toilett flashing. We the were moved to the 17th floor in a corner and things improved dramatically

Miinukset: The matress was hard. The apartment even though had a kitchen with a stove for the option of doing some cooking had nothing except 2 plate, 2 glasses 2 forks and 2 knifes. You could not even make a cup of tea or coffee. They did not tailor for the cultural differences of the guests and there were a few australians there. The breakfast was good but we stayed for 14 days and after the first week it was hard to get excited about the repetitiveness. In other hotels at least we had the option to varie the eggs and some tapioca pankakes.

Plussat: The breakfast

Miinukset: Thi hotel was the worst experience that I ever had in my life. The room was not very clean and the aircodicioning is very dirty which made me to cough a lot every night. The service is horrible. The employees are very distracted all the time and sometimes direspectful. The receptionist Diego harassed me and my sister one night when we came in to ask if there was a bar near by. He started making jokes which made me and my sister very uncomfortable. This was the first time in my life that I have seen a hotel receptionist that talks like that with a guest. I did addressed it to Rafael the manager who didnt do anything about it. During my check out, I asked to one of the employees to pick up my car and told him my room number twice. He asked me for my luggages and I gave to him. When I finished my check out and went outside to get my car, he gave me the wrong car key. He confused my room number and put my luggages inside someone else's car. That caused my a lot of stress since I had to leave to take my flight. I yelled at him and he slowly and smiling seemed not understand how serious his mistake was. The name of the employee is Cleverson. He never apologized for his stupid mistake that could've caused me to missing my flight. This Hotel is poorly managed and the employees there seem not be happy because they are not doing their jobs well. I will never stay there again and I would never recommend to anyone.

Plussat: Staff friendly, good location, good breakfast.

Miinukset: Need new furniture in the rooms.

Miinukset: Not compatible with 4 stars hotel. Very old and out of style decor. No TV in the living room. Scuffed furniture. Shower water flow unpleasant.

Plussat: central location

Miinukset: no one speak english, its not good, at least they can speak any standart sentences. no!

Plussat: Breakfast was so good

Miinukset: Doesn't have any bath

Miinukset: Mama travelled with me and she is in her eighties. There's no elevator for direct access to restaurant or room! Steps to access to reception desk. Elderly and Wheelchair users no welcome to the Cedro Hotel!

Plussat: Cleaning and room size. Room has good confort

Miinukset: No security. During one night, some guests made a lot of noise on our floor and no one from the management team appeared to solve the situation.

Plussat: They has expiry water bottles in refrigerator when we ask for change it they did but charge from and argue with us so very bad service and the lady manager was so rude

Plussat: Great location. Walking distance from many nice restaurants and Boutiques. Large rooms. Spa onsite.

Plussat: Decent brekky, great size room (exec suite), good location, friendly staff

Miinukset: Nothing negative to say

Miinukset: Parking, and noise at the 3rd floor.

Plussat: Comfortable bed; silent rooms.

Miinukset: Breakfast is poor, although has many options it didnt taste good. It seemed old pastry. Staff is a little bit too slow. Room and pool are not as clean as it should be.

Plussat: Rooms are great. Staff are outstanding.

Miinukset: Price.

Plussat: The breakfast was ok and the swimming pool was clean.

Miinukset: The staff and cleaners were caring, but the hotel is in desperate need for some maintenance. Everywhere you look you see they could get a bit of renovation. The beds were terribly uncomfortable: there was no duvets, only old piece of rags for blankets, i know it’s warm in Brazil, but it was “winter” during our stay with temperatures between 10-15 degrees, and their rooms have no isolation, so it was cold in our room. The bathroom tiles were stained and the hairdryer was broken and I couldn’t use it. The carpet in the bedroom was ugly, outdated and terribly stained. My toddler sometimes played on the floor and her knees and legs got dirty from the carpet. There was no service at the swimming pool.

Plussat: Funcionários da recepção muito prestativo e atenciosos

Miinukset: Carpete dos quartos e corredor sujos, manchados e com cheiro de mofo. Toalhas de banho e rosto, velhas e encardidas.

Plussat: Location

Miinukset: Dirty bathrooms with a lot of spots on floor and wall. Dirty carpet on room. Us perception about the Hotel was vary bad on restaurant where, by a ruge way, the attendant almost told “get out” 17 min after the close hour. We was drinking an wine and informed about no problems of stay there after 11pm before of “get out”!

Plussat: Fair price, excellent location. Higlhy indicated for businessmen and last, but not least, the hotel is located near to the best shopping center of the city - so nears as u can make it up there walking about 5 minutes. Easy peasy.

Plussat: Location

Miinukset: Cockroach

Plussat: The bed very comfortable The shower perfect The location very good

Miinukset: For me everything was ok

Plussat: Excellent location, 100 m away from Catuaí shopping center. Nice swimming pool. Very quiet.

Plussat: Thanks I will back again for sure

Plussat: The hotel is located in a good area The safety of the hotel is note 10 The room was very clean The Mall is to close and it is very good

Miinukset: I do think that the internet connection must be improved

Plussat: Very friendly staff, excellent location and facilities.

Plussat: I thought the hotel was closer to the center. It is next to the airport. But there are restaurants around.

Plussat: The Hotel near to the aerport The staff very nice and professional

Miinukset: The bath area was to small

Plussat: Very good!

Plussat: Very good location next to airport and they they have one free shuttle to airport the hotel is clean the breakfast is wonderful I loved it

Plussat: Nice staff. Very helpful and efficient.

Miinukset: Nothing.

Plussat: I Likdd everything from the beginning to the end! All the staff are very kind, the cleaning was excellent, the meal was excellent!! I strongly recommend!!

Plussat: the location is good, near the road trip and Malls. Good for who need quick stop to rest with or without family.

Miinukset: the parking not is private and needs leave the car key in the reception and i don’t like it. the hotel hall were a little dirty and the staff are not so attentive, but you can stay one or two days.

Plussat: I like the location,it was very nice to be so near of the Shopping.

Miinukset: I didn’t like the shower ,you have to take a cold bath waiting the hot water At the afternoon the gate was open and a truck was sailing food,I felt so unsafe,and we have some problem to get a place to park.

Miinukset: I was surprised that the breakfast cost was $23 Reais since the day before we stayed at Ibis Cascavel and it was $19 Reais. When I mentioned this to the reception, the person said the price had been raised for one week. I thought the prices would be the same.

Plussat: The location, Roomy, Practical, near shopping for walking.

Miinukset: No people in the check in when we arrived, it took more time then the normal. The breakfast is basic, enough, but basic. My car i forgot in front of the reception, all night, and no one advise me about. It was no problem, but could kindly advise me.

Plussat: The location of the hotel is good and walkable to most of the stores, restaurants etc..

Miinukset: I had to change rooms since the light fixture were not working the day I checked in but got a discount so it’s fair and staff was helpful!

Plussat: The breakfast

Plussat: Staff

Miinukset: Very old bedroom with old furniture.

Plussat: Breakfast is great ! Good shawer !

Miinukset: Very old Hotel. Broken furniture. Strong smell of smoke from the boiler caming inside the room.

Plussat: Breakfast was really nice! The only thing missing was the bacon . The chef was nice and friendly. The restaurant was nice and cozy, they have nice food.

Miinukset: The fact that their restaurant closed during Christmas and New Year`s eve. It would have been nice if they were with a special Christmas dinner menu.

Plussat: The staff was very professional.

Miinukset: I think they are very old installations.

Miinukset: I booked the same hotel on the way to Foz do Iguaço and back. on our way to Foz our room was perfect, it was clean and cozy in fact it exceeded our expectations and we were very happy. On the other hand on our way back our stay was terrible. Keeping in mind We reached the hotel around midnight after a 10 hour road trip. At first the receptionist wasted our time arguing that our reservation was only for one child which was not true I booked my reservation for three children. Then the room, well it was very over used not like the one before at all, the air conditioner was not cooling properly and flooring was peeling of the lighting was different. It felt like it was a totally different hotel. They did agree to move us to another room and after while we found one that was suitable but yet not like the first room.In short this hotel lacks standards. It is a different experience every time. I have say though the brakefast is good here.

Miinukset: All facilities way outdated. Last makeover was probably 30 years ago, apart from the keycard lock on the door. Won’t be back there. Hygiene was not on a top tier as well. My room on the second floor had a window to a wall. Don’t spend your money here. Maybe if it were 50% cheaper, it’d be worth it.

Plussat: Great and Awesome Breakfast!!! Very polite staff

Plussat: Great buffet style breakfast with lots of choices... including “cooked to order” omelets!

Miinukset: Everything in the room was adequate, except for when I showered with full water flow... the drain didn’t keep up... and some water ran out beyond the shower door... so adjust accordingly.

Plussat: Staff very nice Location good, quite in the center and also only 15min to airport

Miinukset: One can see in the rooms that this is an aged Hotel which has not seen much of renovation these last years

Plussat: Excellent breakfast

Miinukset: There was not pool

Plussat: Nothing special.

Miinukset: The bed.

Plussat: It was amazing, many different kinds of cakes, juices, drinks, cheese. I love everything

Plussat: The place was comfortable.

Miinukset: WiFi did not work most of the time. Lack of knowledge from staff about the rooms and how to help with technology questions. The restaurant does not offer menu portion for kids or kids friendly foods. Very sugary foods for those who cannot eat sugar. They should have st least couple of sugar free cakes. There was a cockroach in the first room giving to us. A microwave should have been available in the room with coffee packets or tea for free.

Miinukset: The room was not very nice. The bed was uncomfortable and was two twin sized beds put together. When my husband and I woke up, the bed was separated in the middle. The bathroom wasn’t very clean, the shower head was terrible. They didn’t put us in the room we had reserved.

Plussat: Excellent location.

Miinukset: Poor Customer Service! It was the worst customer service I had experiences. We kept changing card keys all the time and also we wouldn't get WiFi under my name. The maid did not clean the room up after 17;00 and we had to report to make them to clean the room up.

Plussat: location

Miinukset: furniture

Plussat: The room was very big

Miinukset: The bed wasn't very comfortable

Plussat: Downtown located

Plussat: The breakfast was ok

Miinukset: The break fast should have other teas, cereals for health conscious clients, the wifi keeps going out and has to put in the password every time I return to the Hotel

Plussat: I loved the pictures location. You can go to the mall through the parking lot.

Miinukset: Check in e check out

Plussat: The room.

Miinukset: There was nothing I didn't like.

Miinukset: I didn’t like the shower, low pressure, and I asked to repair and nobody answered me.

Plussat: It was Clean

Miinukset: On of the worst hospitality management. The receptionist was horrible and does not know how to treat their customers. I had requested for a early check in via booking.com and they said if the rooms are available then i can check in at 8. I reached by 8:30 and the receptionist informed me that rooms are available, however i need to pay 50 percent extra if i check in before 10 am. Well, they could have informed me this is the beginning. And they made me to wait till 10 am as i was not ready to pay extra 50 percent . Once it was 10, i went to ask the receptionist if i can check in. he said still 2 mins more. This is how they treat their clients. I travel a lot and have stayed at many hotels and this is the first time i see a receptionist talking without respect . I will never ever go back

Plussat: The crew is amazing, warm and polite people

Miinukset: The building and facilities are a bit old but the hotel keeps a good comfort

Plussat: construction /repairs in the property made te stay unconfortable

Plussat: Crew really nice, even they served breakfast earlier for us to eat. We needed to depart really early in the morning

Miinukset: Hotel in the center of the city, with not too much stuff to do. There is a new shopping center with all the amenities.

Plussat: Spacious room with a wardrobe and some other places to store luggage. Good breakfast.

Miinukset: The mattresses need some refreshment. Mine was smelling a lot like dust. The other bed's mattress was very soft.

Plussat: Cost-beneficial, nice and kind people..Breakfast was good enough..

Miinukset: the room was too big and old..

Plussat: Nothing

Miinukset: All

Plussat: Great location. Very pleasant staff. Delicious breakfast. Very good for the price!

Miinukset: -

Plussat: Staffs are friendly.

Miinukset: There was a bad smell of smoke all over the Hotel. Not great at all.