COMO Metropolitan London

Impeccable Service

There was no amenity this hotel didn't think of, no service they didn't offer. The staff were attentive; complementary luxuries abounded (slippers, robes, yoga mats, umbrellas, wifi, fresh fruit, water), the minibar was extensive with snacks, drinks, phone chargers, spa products, just about anything you could need. The location was perfect - right in the middle of London, with park access, easy tube access, a friendly and convenient retail area around the corner for pubs, bakeries, and shopping, all with a view of the London Eye and Big Ben from our room). They made great use of technology to make sure housekeeping is always on top of everything, plus 24 hour room service and 3 room service menus (including one from Nobu!). The room was on the small side (by American standards only), but incredibly well appointed, clean, crisp and modern, with all types of power adapters built into the desk. I have recommended them several times.