Hollywood Hotel - The Hotel of Hollywood

Staff were very friendly and helpful throughout our stay and the inclusive breakfast was ok (not much choice but it’s free)

I felt that the images of the new updated rooms/bathrooms are misleading. Our was old and dated with broken tiles, mouldy grout etc. The whole place just feels dated to be honest. Also, to be the hotel of universal but not have a shuttle that goes there?? The area (which can’t be helped by the hotel) has a pretty “worn down” feeling to it. I wouldn’t feel comfortable having children and walking around, especially in the evening time. There isn’t much to do or restaurants nearby either. That said, just get an Uber from the hotel and you’re fine, even very long journeys across town would only cost $8-11. Finally the policy on taking/pre holding a large amount of money on my card 2 days before arriving, then taking the entire stay’s amount as well as a 3rd holding amount for any costs to the room, which then take 7 days to refund/clear off my credit card was infuriating. I know this is general practice but surely, if you can take it immediately then you should be giving it back immediately. Having £250 unavailable was actually quite impactive on our holiday after we left Sadly, I wouldn’t stay here again

Spacious room, breakfast, pool and private parking

The room was not clean : dust on the hangers, a cockroach coming from the bathroom (someone took care of it after we went to the reception), blood stain on the comforter. Expensive parking fee (+/- 30$/day)