Hollywood Hotel

Horrible stay, no respect for customers

Tried to turn up thermostat but was instructed to plug in small space heater. In a very shady part of town. Problems with the electrical, couldn't run space heater and oscillating fan at the same time. Also while we were there the hotel was tearing up all the old carpet and the smell was horrible. the mattress was also very hard, woke up to the workers each morning hammering and banging away bright and early.

Questionable Stay

-Proximity to Sunset Blvd., stores, Citywalk. -Friendly staff.

-Overnight Parking was not listed before purchase & super expensive -- $25 per night! -The floors were dirty when we got into room. -The mini refrigerator was not on when we got to the room. -Air conditioning vents had funky smell. -Vending machines had few options & was broken.

Nice Amenities - staff/location need help

Lots of places on site to spend time. Courtyard, pool area, 3rd floor patio, and dining area. If we had planned to spend more time at the hotel. You can see there has been an effort for upgrading the rooms with higher end finishes. The breakfast was great, lots of choices with omlets to order. Close to subway to take to Universal and Hollywood.

The woman at the check in counter was snobby. And the internet went down when i was checking in and i had to wait 30 mins to complete. They did give us the key to the room while we waited. $20 a night to park!!! The area outside doesnt look good for family.