The Westin Los Angeles Airport

Good place for a bed for the night between flights. Great pool and gym facilities. Comfy beds.

Some of the decor felt a little tired in places

Everything else was nice. One robe in the room which was nice... , should be 2 though...

Their systems went down and so the bartender at the restaurant was handwriting my credit card info on a piece of paper for later. Really?? Not cool. The system was down until the next day as well so automated credit card handling didn't work. How does this happen in 2019 without a simple backup process? ? Gotta fix that Westin, you are too large and too nice to have a single point of failure like that. Room service got my order wrong as well and forgot the coffee and made a mistake on the toast even though I asked the order taker to read the order back to me and they wrote it down correctly. Also, parking lot with tax is almost $50... A bit too much for guests, in my opinion.

A very comfortable, easily accessible place to stop over. Beds gorgeous,twin room spacious reasonably quiet. Transfer from LAX super efficient.

2 of 3 receptionist encounters crisp and unfriendly