Los Mochis hotellia

Plussat: Everything was great. Beautiful view of the park and small fireworks display at night. The church had a red lit cross and was gorgeous. Room service was very nice and allowed us to rest up from long day of driving.

Miinukset: No running water on the final day

Plussat: central location, nice TV with netflix, location is convenient, staff are friendly

Miinukset: furnitures are old

Plussat: No water at all in hotel for two rooms after we checked in an 1.5hrs later no showers / bathrooms for our stay! Staff told us that it’s non refundable and that’s the way it is. To bad! you have already paid for the rooms! No discounts or a free breakfast for the inconvenience! That’s your problem.

Plussat: Best hotel by far in los mooches- sparking clean, friendly staff, loved coffee maker in room.

Miinukset: Nothing- it was the perfect end to our week in copper canyon

Plussat: Good counterpart

Miinukset: N/A

Plussat: Location

Miinukset: They have changed breakfast separately while booking it shows including

Plussat: Comfy beds, good air conditioning. Very secure parking. Good breakfast. Great location. Restaurant staff friendly.

Miinukset: Bathroom sink drain stuck closed. Bathroom awkward to get to toilet around door.

Plussat: Excellent business hotel

Miinukset: Noisy ventilation or heating during the night. (not the A/C of the room, but some general ventilation noise in the building). Could only sleep thanks to my earplugs.

Plussat: Friendly staff, clean, great food and good location . I also felt very safe because of the extra steps in their access to rooms, excellent!!!

Plussat: Comfortable rooms and a terrific breakfast

Miinukset: The bathroom was a bit small. The bathroom door didn't open properly and the toilet was right behind it which made it a bit awkward due to the small space.

Plussat: Easy to locate clean rooms

Plussat: Our room was immaculate, the staff was great, breakfast was good, location was near several walkable restaurants, a great mall and a Starbucks, and the hotel as a good value. Upper floor rooms are newer.

Plussat: was very nice

Miinukset: Not applicable

Plussat: a functional hotel. good bed and shower, all clean. breakfast simple but good

Plussat: The service was nice. And the room was clean.

Miinukset: For some reason this time the bed was not as comfortable as my other stays at this hotel.

Plussat: Forgot to add taxes to my first bill, long wait checking out, cc machine down as well.

Miinukset: Four star price for a two star hotel.

Plussat: Breakfast was good. nice room, good bed

Plussat: Comfortable beds, friendly staff, clean facilities

Miinukset: It was noisy if you had loud people in the room next to you.

Plussat: Rooms are clean

Miinukset: Dogs next to our room barking kids running

Plussat: Location was ok, close in parking available

Miinukset: Terrible checkin, moves three times due to problems,then had to get a maintenance person to fix the light in the bathroom. Staff were neutral to unfriendly. No hand towels, hand soap dispenser empty. Won’t stay here again.

Plussat: Easy, fast check in, good size room, excellent a/c, good water pressure and sufficient hot water in the shower, comfortable mattress and beddings, lush towels. Good coffee in the lobby. They arranged a cab ride for me from the hotel to the airport and made sure I'm not being over-charged by the driver.

Miinukset: Most staff don't speak English. No low cal, low fat, low sugar foods. Unfortunately, no good Los Mochis hotels near the airport, so I had to budget additional 30 minutes for a cab ride to the airport.

Miinukset: the personnel were really great and the service too.

Plussat: Plenty of secure parking. Huge comfortable room

Plussat: friendly staff, comfy bed

Miinukset: nothing

Plussat: Beds super comfortable and clean room

Miinukset: Well when it's a lot cheaper on booking and the guy at the reception gives you that face... He was a bit rude and told us to do our reservations online!

Plussat: In middle of new art district

Miinukset: Private bathroom facilities

Plussat: We only stayed here for a night at the end of our 'El Cheppe' train trip but were collected from the train station with a driver and tour guide. All the info/advice was a bit wasted cause we left the next day but it was a nice thing to do and much appreciated. The hotel was a little noisy but clean and comfortable close to the bus station and cafes. Would recommend it if you travelling through.

Miinukset: nothing.

Plussat: The staff were really nice. They let us keep our bags at reception while we waited for our bus and got some food in the city. Were always happy to help with suggestions or any issues that arose. Otherwise room was quite nice, view was of the industrial city, and was clean. Close to downtown and buses to El Fuerte.

Miinukset: The only negative thing, was our room had a door that wouldn't properly close, and small drafts would make it rock back and forth making noise.

Plussat: The evening staff were helpful and pleasant at checkin. Worked with due to lanhuage barrier.

Miinukset: When we checked in there were several young children from various marching bands staying at the hotel. We had expected it to be noisy tell bedtime however throughout the late evening and night there were doors slamming people yelling and screaming in the hallways. We were disappointed that there was no one from the hotel that seem to intervene and stop the chaos. our room was very smelly from tobacco smoke and while we were offered the opportunity to move there were no quieter areas in the hotel therefore we opted to stay and open the windows. Unfortunately we realized too late that the smoking area was under our window and there were no ashtrays and the smoke into the room. There was also emesis on the floor outside our window in the morning from the partyers at 4 a.m. there were still people screaming and yelling and slamming doors. We ought to not to eat breakfast as there were many teenagers with a very loud volume. This may not be reflective of the hotel in general however the management should have stepped in and modified some of the behaviors. Also the room that we were assigned having booked a month in advance had a bathroom which you had to squeeze around the sink to sit on the toilet. there were two Thin towels in the washroom but no face claws or Kleenex. Over all we had no sleep and did not enjoy your stay and will not be staying there again.

Plussat: Great location close to everything downtown within reach

Miinukset: ----

Plussat: Great location

Plussat: It is a safe place to stay on are way to and from Mexico Like have the restaurant right there after a long day of driving

Miinukset: Same comm as above

Plussat: clean

Miinukset: stayed 6 times. they need more maintenance so all things work

Plussat: Comfortable, clean and beautifully appointed. Appreciated parking right outside the door, helpful staff, and hotel restaurant high end.

Miinukset: Excessive additional charges for pets, even with discount.

Plussat: Nothing

Miinukset: This place is old and dirty.

Plussat: Very clean, comfortable room. Nice hotel with a good restaurant and very nice, helpful staff. Good bang for your buck.

Plussat: Location, price

Miinukset: Service, had to ask for enough towels everyday although it was evident 4 people were staying... parking can be limiting whenever spending the weekend and hotel holds an event.

Plussat: secure, greatg people

Miinukset: no towels. generator hum outside

Plussat: Very easy to find. Safe place to stay at a reasonable price. Clean.

Miinukset: None

Plussat: Accessible and clean, quiet in the rooms

Miinukset: Room too bare, no wash cloths, was intimidated by so many police guests here, but never saw or heard them. Too far from good restaurants in town.

Plussat: Clean, handy to highway. Good security with the presence of the federal police who seen to be stationed there. Clerks were friendly and efficient.

Miinukset: My only complaint would be that we have to go ask for towels & facecloths as there were none in the room. We have stayed here before and it seems to be the norm! Maybe a reason for it but a tiny nuisance.

Plussat: Very safe and secure clean and staff very friendly

Plussat: The bed was comfy.

Miinukset: No security for vehicles.

Plussat: Good internet. Convenient to freeway. Good reasonable restaurant nearby (behind Oxxo)

Miinukset: One thin blanket, heater didn't work, "breakfast included" was for police officers only.

Plussat: Jose went the extra mile to make sure we were satisfied and understood everything as we do hospital Spanish. His English is excellent and he is a star!

Plussat: Bed was comfortable

Miinukset: There were 2 refrigerators in room both unplugged and cracked open, no hot water only one outlet to plug phone charger in which was not near bed and was inconvienent as I need for wake up call. The food chicken nachos and tortilla soup was not good I left it half eaten. The male server seemed cold when he brought food as if it was a problem. So I give this hotel a 5. I have 13 years in hospitality and it makes me sad to see these issues when the pictures on line make it look like something its not

Plussat: poor attention from staff

Miinukset: insufficient bathroom clean process.

Plussat: Budget friendly. Clean. Relatively close to the center.

Miinukset: There was a funky smell in my room that I couldn’t get used to. Warm water was as close as I got to hot water.

Plussat: Amazing customer service from the front desk

Miinukset: Better towels

Plussat: Secure parking was most appreciated.

Miinukset: Bed was smaller than a double and most uncomfortable for two adults. I used the extra blanket to sleep on the tile floor. The fan rattled and hummed loudly throughout the night...it was necessary because the room was internal. No open windows, windows opened on the stairwell to the main desk and entrance

Plussat: The breakfast was great and the lovely woman serving was very nice. The sheets were clean and the towels were nice. Great water pressure in shower. The maintenance man was very nice and carried my luggage up the stairs for us.

Miinukset: The room smelled like a locker room full of smelly socks. We had to open windows and keep the fan/air conditioner going to make it smell better. The beds were hard cheap mattresses.

Plussat: Smiling staff very helpful

Miinukset: No hot water for bath

Plussat: Used this place as overnight stay. Good value WiFi seemed ok (after I was given the wrong password twice - I ended up guessing correctly in the end !) A few taxis were waiting around the corner

Miinukset: When I arrived I was told I wasn't booked in (fortunately a room was available) Towels were probably clean but certainly had a yellow tint to them Lacking a touch of upkeep