New Pola Hotel

Location is okay.

Mosquitoes in the hotel After hours staff does not speak any english and bit rough attitude. No sense of guest handling at all.

Honestly, nothing!

So far, one of the worst places I have ever stayed. The hotel is clearly bankrupting, all the lights turned off, the conditions are terrible, the rooftop and swimming poll are abandoned and dirty. The payment was a confusion, the manager didnt let us split and said that we couldnt pay with euro (almost every place there you can pay with dollar or euro), and then she accepted but she didnt want too because it wasnt good for her..... and the worst part was when we woke up at 4am to go to our hot air balloon flight , I went down stairs to wait for the car to pick us up, and all the employees were sleeping on the floor in the middle of the entrance hall, with pillows and blankets. Really, unbelievable. Terrible experience!

I stayed on the 6th floor Wich was very nice

All the lights are turned off so the reception and hallways are very dark and don't feel welcoming. There were dirty towels laying on the ground in my bathroom when I arrived. Shower was cold but for me it was okey. Only low water pressure so you need some time :) I arrived at around 7.30pm and asked the reception where I could eat something. I didn't get an answer. So I went outside and the only thing I could find for a to go meal was kfc. Then I asked about the ferry schedule because I wanted to go to the West Bank the next day. He didn't want to tell me anything and startet to write on his paper that I wanted to book a private taxi from them to the West Bank for 150, without asking anything. He said it was the only way to get there, while I kept saying I wanted to take the ferry (which is around 1egp.) The next day another guy did the same and he tried to push me to do another tour because " it was not okey to go by myself" It felt kinda annoying and not respectfull because they didn't accept what I wanted while I said it like 5 times, and they didn't give me any information I asked for. The next day I checked out and these receptionists where very kind. Not any problems

The bed is comfy !! I just use the room to sleep before go to the airport but the installation is like terror movie