NH Collection Madrid Paseo del Prado

NH Hotel is wonderfully located near major museums and close to many restaurants and bars. The Hotel is within easy access to the main train station, metro station and taxis. The Staff were extremely helpful and friendly. One of my suitcases did not arrive on time, the hotel staff went out of its way to ensure the airline was contacted, the bag was traced and I was kept abreast of the situation.

The rooms could be more sound proof but personally i didn't mind as i sleep well and a little noise is always welcome!

Good hotel in the city center Walking distance from the main museums and attractions Breakfast very good with various choices Clean room

The very friendly and helpful staff

The fact that I booked a double room and when I got there I had to pay €40 extra to get a double bed! #NotAcceptable

Location to downtown

Room layout. Very cramped. Too many ammenities for room size

The location was excellent. Very clea room, bed was very comfortable, bathroom well-equipped and very modern. Front office staff courteous, polite, and helpful.

Hallways to room had a strong smell of stale cigarette smoke.

Smart hotel in very good location, good deal if booked in advance

Excellent location, great room, very clean, large, quiet, comfortable bed, clean, excellent breakfast, with the exception of one lady at the front desk the receptionist staff was very friendly..

I found the lady at the front reception very rude the way she talked to you, she talked down to you, very dissappointing.

b&o electronics, comfortable but separate beds, deep carpets, well appointed bathroom even though no tub, facility was very quiet, staff was helpful, friendly and spoke decent English

room lighting tried too hard for ambience, resulting in the lack of a good, bright reading lamp

Splendid service.Very comfortable rooms. Excellent location.

The rooms are too dark. More light would be nice.

the exceptional good breakfast and nice bathrooms