Bh Atarazanas Málaga Boutique Hotel

Great location, new rooms are nicely decorated

The quality of stay was really dependant on the room you were given. We stayed in November and had a room on a high floor at the front which was great. This time we were given rooms on the first floor at the back (121/122). The rooms are clean and modern, but unbearably noisy (coming from people who live in central London!) the windows are single glazed so you can hear conversations from the street below and there is a motor cycle car park outside. We got no sleep. We asked to move the next day and there was no question asked which was great (but clearly the hotel know there is a problem with the noise in these rooms). We were moved to 406 at the back, which was quieter, but the older style room, less amenities (no tea and coffee) fine for us - but worth remembering that you have paid for the better room! No discount offered. The other people with us had room 503. An internal room, nice and quiet, but both rooms were very hot (no cool air allowed in the hotel in winter!). The hotel then tried to charge them 5 euros a day to put tea and coffee in the room. We didn’t pay it (we had already paid the price for the new rooms!) and got quite the attitude from reception about how this was unfair for them. Overall it was disappointing as we had such a nice experience previously. We won’t go bad and will instead stick to the Carlos V where the room and location quality is the same, but it’s quiet and the staff are lovely for a lower price.