Sahid Montana Dua Malang

The room was dirty. I found cockroach in the room that i booked also the hot water did not worked. Then i decided to change the room and pay extra to get the comfort room.

The room was dirty and dark.

The shower was broken.

How come when I booked it was include breakfast and the when I reserved the night shift reception gave me the breakfast coupon and then in the morning when I go to the restaurant gonna take the breakfast they said that my booking was room only without breakfast.. how come then the night shift reception gave me the coupon but in the morning they declined it and said that my book is just room only without breakfast..

Location

Dirty, wall is made from gypsum, you can hear your neighbor.

Totally dirty and the bed sheet somehow has dirt or yellow mark can’t be wash only need to replace with new ones. The pool dirty as well, from bathroom came only a little water, dark, air condition is noisy.