Seringal Hotel

Location

Our second floor room heavily leaked rain water onto our bed from the smoke detector in the room c xx and in the corridor outside, the water came in under the door and caused a risk of a slipping injury. Our bag got wet for being on the floor. Previous water damage was evident, thus this is an ongoing problem that the owners have not bothered to rectify- in fact the corridor smoke detector was previously removed to allow the water through, therefore the fire alarm system (life safety equipment) would not be functioning. No apology or discount was asked or offered.

Very central, just 1-2minutes to the Teatro Amazonas, perfect to go everywhere on foot. The room was big and very clean. Friendly and helpful staff

The Internet doens‘t work im the rooms, only in the corridor, and it was very unstable anyway -pretty annoying. Our air condition machine dropped from water, the safe didn‘t work and it seems that they have only one hair dryer for all the rooms.. Nonetheless the staff was very helpful. It is a good hotel abd seems to have been that for the last about 40years, but a little bit of modernity would be nice