Manaus hotellia

Plussat: It’s well located just a few minutes walk from the main plaza. Dorm rooms and beds are spacious with each bunk having its own privacy curtain, light and charger. Bathrooms are clean. You can buy breakfast and it’s good value. Staff are very helpful

Plussat: Bruna was the sweetest receptionist! She helped me with calling the airport about my missing luggage because I didn't speak Portuguese. She gave me glorious recommendations for places to eat and drink aswell! Thank you so much Bruna ❤️

Plussat: Perfect location

Miinukset: Breakfast a bit poor

Plussat: The staff here are very helpful .. the hostel itself is clean with spacious common area and good location .. there is laundry service for reasonable prices .. and they took good care of me in the pizza night when they knew that I am vegetraian ... You can book your Amazon trip in the hostel with Iguana Tours, which is a very good agency.

Plussat: Great staff who were very helpful and spoke english Cozy chill out space Great tours to the Amazon Great events like movienight, magician, all you can eat bbq, ect.

Miinukset: Aircon didnt work properly, even after 6 pm where it was supposed to be turned on.

Plussat: The location is perfect and the stuff is super friendly. Good dorms and free Netflix!

Plussat: Good hostel, clean, helping staff, breakfast was good.

Plussat: Very artsy, clean and a relaxing vibe!

Miinukset: My shower broke on my last day (the side nozzle came off). I didn’t tell staff as I was busy unpacking to leave.

Plussat: Very nice location and good breakfast. And they will help you if you want to know something.

Miinukset: Breakfast could be better, especially when you pay for it. Also, when I pay for my breakfast, I don't expect to do my dishes.

Miinukset: The hotel is located on the city center square, an easy walk from Teatro Amazonas. It is a very old hotel, with dated facilities. When we checked in, the room was not cleaned and we had to request another room.

Plussat: Great location. Generous size room. Staff were fantastic with their assistance. Breakfast had a great variety but mostly pastries.

Miinukset: Original room had no windows. No hot water. Changed to another room which was better. One small towel for two people a little inadequate.

Plussat: The beds were really comfortable and the breakfast was great! We came really late and the staff was very welcoming and patient

Miinukset: For the short time we stayed we liked it all, our bathroom was just a bit small.

Plussat: The room was really big and the bed was enormous (6 foot wide bed) and very comfortable. Excellent air conditioning. The buffet breakfast was the best we have had in all of Brazil with a large selection of both sweet and savoury pastries, cake, eggs and other things.

Miinukset: The sheets weren't big enough for the huge bed so didn't tuck in on either side.

Plussat: Good value hotel perfect for the beginning and end of your Amazon trip. The manager is a very nice and helped us with any issues. They also stored our luggage without any issue. Breakfast is also good with a wide variety of mostly pastries as well as eggs. Location is great as you are only steps from the theatre-- on that square there is also a yummy ice cream place and 2 good restaurants that have seating on the square. Rooms have decent beds. When our AC didn't work properly, we were moved to another room without issue (and it was fixed when we returned after 4 days). And when the hot shower wasn't working we could easily use shower in another room. Def recommended in Manuas!

Plussat: Very clean and spacious room. Staff friendly and helpful. Morning meal very good.

Plussat: Everything was great- friendly and helpful staff who went above and beyond to help us, lovely, clean room, and fantastic breakfast.

Plussat: The staff were kind and helpful. Good location.

Miinukset: The hotel is ugly and the decorating is awful. While the floors and beds were clean there was mold on the ceiling. The rooms were a strange shape and the bathrooms were tiny.

Plussat: The Location is great, a few steps walk from the main attraction of Manaus. The staff were very nice and helpful. The breakfast is great! We spent one night before our Amazon tour and another night after the tour. One of our member needed to see a doctor. The gentleman in the hotel provided a great help for it. We really appreciated and truly felt the kindness from him. Just love this hotel!

Plussat: Decent breakfast (strange juices), good location, big rooms and comfy beds

Miinukset: Toilets are temperamental and could do with a bit of refurbishment

Plussat: The hotel definitely lived up to its rating on Trip Advisor. Manaus is a big town and this was in a quiet section for us, that works. Latam Airlilines sends their staff to the Holiday Inn, another good recommendation.

Plussat: Everything match our requirements, excellent !

Miinukset: Nothing. ^=^

Plussat: Breakfast Wi fi Hotel reception staff

Miinukset: Ok.

Plussat: Close to a supermarket.

Miinukset: Downtown.

Plussat: Food was excellent.Arrangements made for vegetarian meals ---Good Room cleaned and made tidy on a daily basis. Staff at the counter most helpful when it came to picking up at Manaus Airport very early morning; also for dropping at the airport. And also for trips elsewhere in Manaus. Taxi arrangement and tour arrangement excellent. Atmosphere in the attached restaurant most pleasant at Breakfast and dinner time.

Miinukset: Nothing that I didn't like.

Plussat: Room was clean

Miinukset: Jacuzzi bathtub did not work. Gym was very small

Miinukset: We have to pay for water bottles.

Plussat: Its clean and good room!

Miinukset: Shower old, towels old, to far from the airport and small gym !

Plussat: Reception staff lovely and helpful

Miinukset: Cleanliness poor. Handling food without gloves, hot milk clogged but just poked with skewer, food choice poor, staff in dining lazy. No kettle, safe, tissues or information in room. General building In state of repair, definitely a low 3 star. Pool area a disgrace, filthy pool water, no towels, area dirty and in need of serious upgrade. Forget the hotel bar, uninspiring to say the least picture of dining room wall

Plussat: All well, Nothing to complain about.Excellant staff.Nice breakfast menu.ENJOY.

Miinukset: NOTHING

Miinukset: The pool area could be cleaner. Pool water was murky. The day we went to use it we had to wait until 1030 because of the cleaner. Pool cleaning should be done early in he Morning so guests don’t have to wait. Sometimes there were no towels to use and the water level was low.

Plussat: Clean room. Good breakfast.

Miinukset: Poor sound insulation in windows. Traffic noise at night very bad

Plussat: Very kindly.

Miinukset: Frequently stop WIFI.

Plussat: Everything

Miinukset: Nothing

Plussat: Staff was courteous. Breakfast options were varied and delicious.

Miinukset: The sound insulation from the windows was very poor. Very bad street noise at night

Plussat: Location and general service is good.

Miinukset: The towels of the badroom are too poor, should be much better.

Plussat: Nice staff，good location

Miinukset: breakfast

Plussat: Next to a large shopping mall

Plussat: Location

Miinukset: Last year we have more amenities on rooms, like cream for Hands, dental brush etc, these year not Also the hour for breakfast some days they say until 11 other 10:30 but you arrive like 10:10 and was close

Plussat: The location is good, close to a shopping center and supermarket

Miinukset: The receptionists are really NOT friendly. Two guys were for check-in and another one was for check-out. None of them have showed a little bit “welcome”. The sink has been clogged since checkin.

Miinukset: The hotel need to increase the gun, some things was broken

Plussat: The attentiveness and professionalism of the staff was outstanding.

Miinukset: The pool was dirty

Plussat: everything perfect!!

Plussat: Café do manhã(breakfast) is excellent with a wide variety of dishes. The view from our room beautiful.

Plussat: The staff is excellent, all are warm and helpful. The breakfast was excellent with a wide variety of foods. The view from room was beautiful.

Miinukset: The shower stall had mildew in the grout, the toilet needed to be flushed several times before it emptied. The sink was slow to drain. The pool was closed various days for maintenance.

Plussat: Clean, arrangement

Miinukset: Air conditioner didn’t work well, breakfast could be better

Miinukset: Mini-bar should have more options

Plussat: Location, location, location.

Miinukset: Some breakfast items weren’t fresh.

Plussat: Very well located. The flats are spacious.

Miinukset: The property needs some refurbishment. They need consistency across the rooms. I had two rooms and one bed had a duvet and the other one didn’t. Also the kitchen staff needs to be better trained. Twice they messed my order in a big way. Also breakfast items need to be fresher. The croissants were hard as a rock and some of the cakes were out for days at s time.

Plussat: When I was checking out, being late for the Taxi, the receptionist went to my room to check if I forget anything - and brought my stuff... That was a service that really surprised me :) The hotel itself was as nice as I'm used to. The breakfast is amazing.

Miinukset: The wifi doesn't always work perfectly, but it's ok during not peak-usage-hours.

Plussat: Lovely suite. Loads of room. Staff very helpful

Plussat: The room was cozy and clean. Stuff was great and they speak fluent English!

Miinukset: Everything was great!!

Plussat: Reception staff very helpful throughout our stay. The breakfast was lovely and the staff who served us breakfast were polite and efficient. Lovely pool with lovely views.

Miinukset: The hotel restaurant staff at night were rude. Ignored us when we entered the restaurant, one waiter was sat on a table on his phone and didn’t bring our drinks over until we had to prompt him to after a considerable amount of time had past. We also had to wait two hours for a simple room service of chips.

Plussat: Breakfast was great and restaurant too, and the staff was very helpful.

Miinukset: There were no bedside lamps, just the ceiling light. Location was far from the center and nothing around.

Plussat: Good location and great staff, the room was great and bed was comfy

Miinukset: The breakfast wasn’t great, mould on the bread on the first morning, second morning the toastie marker wasn’t working, ants on the table too, other than that the hotel and staff were great so kind of made up for the bad points

Plussat: The breakfast was nice. The staff friendly.

Miinukset: Location was problematic - a bit isolated. The room was clean but not pleasant to stay in - no decorations, old table with rickety chairs. Not what I expected.

Plussat: Everything was exceptional. Great valve for money

Miinukset: The restaurant needs a menu print in English for travelers who don’t speak the local language. Mendoza does this in all their restaurants

Plussat: Good breakfast and fitness center. Big rooms with multiple beds and a fully equipped kitchen.

Miinukset: We arrived on time but no one was there to open the door for reception. Just with the help of a security guard and our Uber driver we were able to contact the host. The telefone number on booking.com does not exist!

Plussat: breakfast was great, had a wide variety of food

Plussat: They have a delicious detox drink at breakfast, clean rooms and delicious food! The staff was the best! Vivi at the reception did an amazing job when receiving us! I would definitely recommend Novotel!

Plussat: (+): very nice and professional staff. Breakfast very well served and varied. Good food. Pleasant swimming pool. Great gym. Overall a very positive experience. (-) the localization towards the city

Miinukset: The localization..

Plussat: The workers are super lovely and extra nice! The swimming pool is big, they have an amazing detox drink at breakfast, the food is delicious, I wouldn’t go to any other hotel! I will always choose Novotel!

Plussat: Lobby area was nice!

Miinukset: Not clean, the room smells & breakfast was terrible

Plussat: Food in lobby

Miinukset: Not very clean . Smell in rooms . Staff don’t speak English . Price not worth it .

Plussat: breakfast was very good

Miinukset: they did not have my reservation, saying there was a problem with their system and the booking.com so had to share a room with a colleague and they not give me a discount on the check out. Therefore would not recommend this hotel, at least via booking.com

Plussat: Good breakfest good facilities

Miinukset: A bit far from down town

Plussat: Room neat toilet neat Restaurant food good

Miinukset: Staff not polite Nobody to take luggage till room it was only children and myself Attitude of front desk lady staff not good to guest

Plussat: Really comfortable and so affordable stay before our adventures in Amazon forest. Pool was lovely and clean.

Plussat: Everything else. The family running the hotel were Amazing, made me feel very welcome and they even made me some food when I arrived at 9pm when checking in. Breakfast great, bed comfy and good AC. Definitely stay here again if I was in Manaus.

Miinukset: My only small issue with Hotel Lagoa was the location was a little bit far from the centre but I should have checked that before.

Plussat: Home feel stay :D amazing and kind people run the place.fresh breakfest.amazing :))))

Plussat: Great staff. Comfy and clean. Excellent breakfast.

Plussat: Hotel—Plenty of towels and toiletries in the room, comfortable bed, nice variety of food at breakfast. Staff—gift shop attendant was helpful and let me take my purchases and pay later (I’d forgotten money), when I needed an umbrella the desk clerk lent me hers.

Plussat: Decent clean rooms and helpful staff

Miinukset: Breakfast was ok, but could have been better

Plussat: The breakfast had choices

Miinukset: The bed could use a filler for the two twins so oneperson doesnt fall in the crack

Plussat: It’s a modern hotel and the pool was lovely. Reception staff were friendly and always on hand to assist. We checked out to go on an Amazon trip, and the receptionist (Jefferson) kindly offered to store our large suitcases until we returned a few days later - this was much appreciated!

Miinukset: Not close to downtown and there is a lack of any good restaurants nearby, except for those fast-food outlets in the shopping centre, which is a 5-min. walk away.

Plussat: We've stayed here many times and continue to enjoy the convenience of the mall within walking distance. Our kids love the pool and breakfasts. Many of our colleges which we referred stay here often as well!

Miinukset: I do wish that breakfast had a larger variety of fruits...

Plussat: This was our third stay and the staff is extremely helpful. The rooms are very quiet and spacious! Will be staying again soon.

Miinukset: I really wish they had more room options with bathtubs....

Miinukset: At my room hadn’t phone and internet very bad.

Plussat: Helpful staff

Miinukset: Bathrooms in lobby bar and in room was dirty, smell not nice and breakfast had different meals but not tasty at all

Plussat: I did not like the hotel especially, breakfast nothing special, close to the shopping mall

Miinukset: staff did not speak english, far from the main attractions of Manaus, staff all the time staring at the TV instead of being interested in hotel guests, ugly hotel decor, dark and not very interesting

Plussat: It’s fair room, not so good but ok

Miinukset: Cigarette smell, room a little old.

Plussat: Hotel is good, nice breakfast, and pool.

Plussat: Big well lit room with a nice sofa. Bed is very comfortable. Breakfast is varied and plentiful with several fruit options, cold cuts as well as hot dishes, caters to internationals and local alike.

Miinukset: The location is kind of sad, surrounded by a mostly forgotten shopping mall, and no real points of interest in walking distance. It is fairly close to most industries which is likely why you go to Manaus in the first place.

Plussat: It took more than 20 minutes to get receipt and they promised to send an invoice by mail and never did

Miinukset: 1) The front desk said that on the 5th, I will send NF. It has not yet been received. 2) Cannot change the time of stay. Stayed there 2 days , paid 4days .

Plussat: Excellent value for money

Miinukset: Functional but at that price you can’t grumble

Plussat: Staff

Miinukset: Room too small.

Plussat: Tipical airport hotel, nice ambient downstairs, good breakfast but expensive for Brazilian standards, hot showers, good reception at midnight hours

Miinukset: Bathroom needed a makeover, it didn't have a "clean" feeling to it, airport shuttle would be appropriate

Plussat: Nothing!!!

Miinukset: All

Plussat: Very good value for money, excellent breakfast, friendly and helpful staff. Exceeded our expectations!

Miinukset: Norhing.

Plussat: Clean and comfortable

Plussat: Good breakfest good location

Miinukset: The room is very little

Plussat: staff is so helpful !

Miinukset: no water in toilets

Plussat: Needed a place to stay for the night between arriving in manaus and going into the amazon. Very good value for money and perfect for a quick trip. 15 minute uber into the main square in town

Plussat: Location was excellent

Miinukset: Nothing to say

Plussat: For the breakfast was not too diversified, but for us was enough. Location is really close to 3 shopping centers. Room was clean and comfortable but a little bit too small.

Plussat: For the breakfast was not too diversified, but for us was enough. Location is really close to 3 shopping centers. Room was clean and comfortable but a little bit too small.

Plussat: Very nice and clean rooms!

Plussat: location...many near bars and restos

Miinukset: small rooms...no swimming pool...no place to hang clothes

Plussat: The staff was very kind.

Miinukset: The price of the breakfast is expensive.

Plussat: Breakfast, staff kindness, cleanes

Plussat: I liked staff and location

Miinukset: I didn’t like the price because it doesn’t include breakfast and the absence of room service.

Plussat: The room.

Miinukset: The breakfast was not fresh and it was tasteless. The fruit juices just had too much water.

Plussat: The feeling to be on the forest. Reslaxing

Plussat: Ruoka itse ravintolassa,oli todella hyvää

Miinukset: Lakanat esimerkiksi vaihdetaan viiden päivän välein,ja aamupalaankin voisi panostaa enemmän. suihkutiloissa ei vesi tahtonut mennä pois ja oli aika pieni. ilmastoinnin säätökin voisi toimia paremmin

Plussat: close to everything. good restaurant.

Miinukset: bad mattress, small bathrooom

Plussat: Staff speaks English

Miinukset: Because one elevator was broken there was a queue to get to the floor. Location is not great

Plussat: The hotel is within walking distance of the historical center, markets, several travel agencies and numerous excellent restaurants.

Plussat: Breakfast was nice, the staff was great and location excellent.

Miinukset: The gym could have AC and water tank.

Plussat: Good

Miinukset: Nil

Plussat: The location is perfect close to the center .we like walking and exploring the place so everything was in close proximity and convenient .

Miinukset: The restaurant has limited offering for dinner .not much of a vegetarian place .but we ordered a pizza and it was nice .would have been nice to have a kettle and some coffee in the room .

Plussat: Late check in (no extra fees) was superhelpful (there are a lot of flights to Manaus arriving in the night). Room was clean and decent. Furnitures are scarce. Breakfast is ok, not exceptional but good. For an overall evaluation it is worth the price.

Miinukset: We reserved a queen bed room but we got 2 single beds. When we call the receptionist to tell him the issue, the answer was "we have no more queen bed" (it was pretty late, like midnight, so we didnt insist, we just joined the beds together and fell asleep). When in the morning after (at the check out) we tell the problem we had to another receptionist, he said "Sorry, it was our fault, we should have joined the two beds when preparing the room for you"). In the end it wasnt a big deal, just the management wasnt great.

Plussat: Best deal found near city centre in Manaus. Theatre is 2 min walking distance. Room is quite basic. Good value for money.

Plussat: Staff very helpful. Thank you!!

Plussat: Property was good clean and well located. Walking distance to the theatre and main shopping road for supplies before amazon trip. Didn’t eat there so can’t comment on food. Bedroom was good size and good aircon. Bathroom and shower all very good.

Miinukset: Gym facility was small with limited equipment. Pool also small but good enough to cool down. WiFi didn’t work too well on 7th floor.

Plussat: This hotel is two blocks from the Amazon Theater, which is a great location. The rooms are both a good size and in decent condition. I slept well every night there and I liked the breakfast; there was plenty of variety for me. There is also parking available in a below-ground garage, which was a lifesaver for me. The staff was very courteous and helpful.

Miinukset: The Wifi in the room came and went. Moving closer to the hall (in the bathroom or right by the door) helped. The signal was always strong in the lobby. The elevators were very reliable and prompt, but I am tall so felt a bit closed in (the ceiling was maybe 2" above my head). That there is no indication of the elevator's progress (which floor you are passing) added to that feeling.

Plussat: The room was clean and comfortable

Miinukset: Everything was perfect

Plussat: Good air conditioner, comfortable bed.

Miinukset: Upon check into my room at 2am in the morning and after 13 hours of travel , their was NO hot water to shower! I was informed that maintenance would look at the problem the following day . The problem could not be resolved so I was moved to another room. This room also had NO hot water for a shower. Yet again, maintenance was informed and finally fixed the problem. Staff claimed it was a boiler issue. So I was very unhappy of traveling 13 hours and having to wait 12 - 14 hours before I could finally take a shower! I certainly don't recommend staying at this Hotel, unless you do not mind taking Cold showers... Not to mention, NO compensation from the hotel for the inconvenience!

Plussat: The room was clean and comfortable

Miinukset: Everything was perfect

Plussat: Location

Miinukset: Rooms not meet 4 star catagari

Plussat: The bed is very comfortable, sheets are very clean and have great quality. Hot water, nice view from the balcony.

Miinukset: 1. The room we stayed in this time had a loose hanger in the bathroom and there were other pieces of furniture visibly damaged in the room. 2. There were very little people from staff at the restaurant during breakfast. The restaurant was messy, there weren’t clean plates for everyone at many times and they were taking very long to clean the tables for the people arriving. It was around 9 o’clock when we went there, not so late and it already looked like everything was nearly over. 3. The pool and the hot tub are beautiful, but they’re super tiny and on sunny days obviously crowded. So if you’re looking for privacy or a calm place to talk, definitely shouldn’t go there.

Plussat: Comfortable beds, big bedrooms and very clean. Better looking than the pictures. We also had a beautiful view of the city. We could cook some meals just because we already had our utensils so for us was good but otherwise the kitchenette is useless. There are nothing to cook ! No plates, cups, forks, nothing.

Miinukset: WiFi not working very well. Didn’t like the very dark restaurant and hallway. You are in the amazing Amazon, you should use some of this beautiful color scheme to decorate instead of dark, black, and plain like you are in some sort of futuristic nightmare night! Breakfast very ordinary .

Plussat: The price

Miinukset: The hotel need a big restoration and maintenance.

Plussat: Great

Miinukset: Nothing

Plussat: I spent one night here on my way to Boa Vista. The hotel desk staff speak English really well! They were very helpful. There breakfast is good. I had a drink delivered to my room which was nice. It's a good value.

Plussat: Good location

Miinukset: Service of room was poor to non existent on some days. No toilet paper or clean towels.Electronic door cards failed most days requiring a trip to reception.bathroom flooded during shower because of blocked drains.On check out discovered that I was being billed for food consumed in the restaurant that I never had. Evidently someone had used my room number ( why does the restaurant not use signature system ?). After complaining to receptionist the charge was removed.