Makati Palace Hotel

Location, cleanliness, door men are very good and friendly.

The attitude of the front desk staff. They are trained to say NO at first for everything you requested for. Once you plead and beg , a yes then comes !

The door staff and security was great! The cleaners were so friendly. Room service was good portions.

Low water pressure on 9th floor, like taking shower with a bucket...... The pool was small, and short hours. Also there was to loud of music up there, I do not mind the Arabic music, but since I was out there they turned it up loud to drive me away. It made me not feel welcome. I was shot in Iraq and I was getting a feeling of go away from them all. Also the day of checkout, don’t call at 9am...... I had do not disturb on door. The checkout time was at 12 not 9am, i was so put off by that, I was in the shower not answering so I left, at 10 am, since I was bothered so much, I was going to extend my stay for a week, instead I found a happier hotel with a staff that does not bother me before noon. Who CALLS a man at 9am on checkout day? I will be recording this on the google site and using it on my blog page and the international hotel review board. The front dest lady was so kind and accommodating.