Staff and service was great
The 2 rooms we stayed in were not clean and have a moldy scent. The carpets were stained and the bathroom needs to be fixed.
Room are clean, close to the airport, fee shuttle service to the mall.
Near eating outlets and the Mall of Asia.
Hotel should look into cleanliness. Saw cockroaches in the bathroom. Also safe box did not work. And this is in a delux room.
The hotel is on a busy street. The windows are not sound proved. A bit noisy from the traffic noise
I like the staffs, helpful and respectful. Pleasant and professional. Mon, is his name . The one that cleans my room, he's done superb job cleaning. But everyone is to me is A + if I have to grade it. I stayed there for 24 days and everyone is nice from Room cleaners, to the front desk, gym, restaurant, concierge, doorman/woman, bell boys. I hope I didn't leave anyone out. All awesome, pleasant attitude.
The structure needs to be redone specially the bathroom. Needs to take care of ants infestation. Change in room carpet will help.
Will never stay again...I had a great time on my 1st visit and terrible on my last stay
Front desk is not very friendly and doesn't care about the customer
I enjoyed the location of the hotel, the staff was friendly.
The Internet was sketchy, I had to keep calling down for a password, sometimes every couple of minutes. More often than not the call to the hotel operator went unanswered.
Breakfast was always fun, many different selections available. The staff was excellent, always giving advice when asked.
No ATM on site and casino no longer in operation.
Staff was very helpful but the rooms were really old. Carpet was really old and the room has a very strong musty smell.
Staff was great!
Good value for location
Quality accommodation for the price./ Staff were excellent. Room was very good.
Hot water was not the best.
Will not stay again.
Very basic room. Everything above a simple bed and bath was extra - a lot extra. Showering in the morning was difficult simply because the water would go from very cold to scolding hot every few seconds. Not nice when you have a 1 year old with you.
I liked the initial price and how close it was to the airport.
The Heritage Hotel Manila sijaitsee lähellä lentokenttää, ja Ayala Center (ostoskeskus) ja Japanin lähetystö sijaitsevat 15 minuutin ajomatkan päässä. Käytössäsi on business center, limusiinipalvelu ja express-uloskirjautuminen. Tämä hotelli tarjoaa asiakkailleen seuraavat kokoustilat: kokoushuoneet ja kokoushuoneet. Käytössäsi on maksulliset lentokenttäkuljetukset (menopaluu) (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-palvelu kuuluu myös palveluihin.
Perustuu 4 872 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.