Mandarin Oriental, Marrakech

Route du Golf Royal, Marrakech 40000, Marokko
+212 524 298 888

Halvin
hinta per yö

8,9

Erinomainen
Perustuu 187 arvosteluun
Mandarin Oriental, Marrakech - Marrakech, Marokko
Tulopäivä
-
Lähtöpäivä
Vertaile vs. KAYAK |

Sivusto Yhteensä per yö
Tablet 862 €
Orbitz 869 €
AMOMA 873 €
Tablet
Orbitz
AMOMA

Hyvä tietää

Etäisyys keskustaan 4,4 km
Sijainnin luokitus 7,0

Huoneet

Tulopäivä
Lähtöpäivä

Double-huoneet

alk. 2875 €

Photo
Vuodetyyppi
Varaussivusto
Pohjahinta per yö
IMAGE
Tuntematon
2875 € per yö

Arvostelut

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  • Huono
    marrask. 2019
    2,0

    Very disappointing for those prices, eventough a beautiful infrastructure Rooms Generally good quality, nice bed etc. --> what one would expect from a 5 star. carpet could be cleaner very badly isolated, there is the restaurant lingling beneath the room and one could very loudly here music i the night from there. Outside the room (corridor): we unfortunately had the room where they store slippers/towels etc, noise from there and twice there were papers and other rubbish in front of our door Only one big towel per person per service Glasses and mini bar weren't filled up for 1.5 days (and then they only brought glasses after again I had to call...) Bath salt was never filled up until I spoke to the Manager on the day before leaving Internet is not consistent Hotel Very nice hotel in general. Not as detailed into the traditional style! (e.g royal mansour) but still pretty. Concierge: Quote: " we always requested nice tables" ... catastrophy! Worst tables every time so far, and that is speaking objectivly. luckily we always arrived early so we could manage to get nicer tables. roundtrip: a lot of things promised, nothing was met to our discussion. the manager refunded us the trip, still it was a waste of a couple of hours of our life. (Tour: kasbah tamadot: booked for two, got a van for multiple people. I asked the concierge on friday and butler on sunday what the plan is. The both said: ksbah tamadot, visit berber house, river and mountain. We only drove into a weird city just after the kasbah tamadot. Charged 4500.- for two people. I have it weitten 3800.- and it was not what was promised!) Upon arrival at the hotel no welcome drinks/towls - the next day I saw people receiving towels and drinks. Reception: is not able to change money into smaller bills than 100. They send an E-Mail prior to arriving, e.g. pillow preferences etc. I filled out the form and nothing was met accordingly.

    Reception (contin.) After leaving I received an E-Mail that they forgot to charge me a taxi trip on the last day to a restaurant. I canclelled the restaurant 2-3 days before and i didn't leave the hotel besides going to the airport. that happened AFTER meating with the manager. Pool: 40min to get a water, 2nd bottle never arrived! catastrophic service... Start to clean pool up at 17:00 with lots of noise and pushing other beds towards the bed one is laying on. SunBeds seem to be broken since 10 years, every movement makes it’s noise... Restaurant Breakfast: very nice buffet - but especially on the first day.. afterwards: bowls for fruits and bowls for jam and things like hummos were not filled up. Plus there was milk on the floor for over 30min (beginning/end of breakfast) on one day Mes Lallah Dinner: First upon arrival there was noone for 5minutes!!! Seating us! (We arrived 20:59 and then a rather unfriendly woman came 21:04...) Reserved at the mes lallah 3 weeks ago, they wanted to give us a terrible one inside next to the kitchen. Then they said its overbooked... and after getting really very assertive she finally made a bit of an effort At least the Food was excellent (5/5) Service butler Simple things: bad —> taxi 55min upon ordering Table 21:30 (last order) —> because of the delay of the hotel driver —> 21:50 and they were very nice to still serve us then.. big differences (friend at the same hotel had a much better one, who got things done immediately (For instance ordered champgne: sent a more expensive one and different food), it was okay but still. a lot more expensive) --> the refunded it, which was very kind, as I also could have given the champagne back but I accepted it. Spa Very friendly, nice gym (maybe 1-2 more leg and stomach machines would be great), nice indoor pool. Good spa treatments Last day, I waited 25 Minutes (the were delayed) that shouldn't happen. if clients arrive late one should shorten there treatment...

  • Erinomainen
    lokak. 2019
    10,0

    Enormous suite Great service

  • Erinomainen
    syysk. 2019
    10,0

    This was an incredible property. Every detail was done well. The gardens, pools, service, food. Exquisite. It was not just a hotel, but somewhere you could spend a lot of time enjoying.

    Nothing—this was impeccable.

  • Erinomainen
    heinäk. 2019
    9,2

    Wonderful staff from the butler to restaurant manager everyone was amazingly friendly and helpful. Thank you Ali, Amin and Younis. Spa was extraordinary as well.

    I think they require a better pest controling the mosquitoes were just too much.

  • Erinomainen
    heinäk. 2019
    9,6

    Everything was perfect.

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Hotellitietoja

Tiedot

Mandarin Oriental Marrakech sijaitsee golfkentän vieressä, ja Agdalin puutarha sijaitsee 2 minuutin ajomatkan päässä ja Bahian palatsi 5 minuutin ajomatkan päässä. Käytössäsi on express-sisäänkirjautuminen, express-uloskirjautuminen ja ilmaiset sanomalehdet aulassa. Asiakkaiden käytössä on lentokenttäkuljetukset (saatavilla ympäri vuorokauden) ja kuljetukset rautatieasemalta majoitusliikkeeseen ilmaiseksi.

Hotels.com

Lisää

Kylkiäinen

Ilmainen pysäköinti
Lentokenttäkuljetus
Ilmainen langaton internet
Uima-allas
Lemmikit ok
Ilmastointi

8,9 Erinomainen

Perustuu 187 arvosteluun

10,0

Palvelut

9,4

Hyvinvointialue

6,9

Ruoka

3,3

Vastinetta rahalle

Hyvä tietää

  • Mukava rakennus
  • Ammattitaitoinen palvelu
  • Tyylikäs hotelli
  • Ystävällinen tunnelma

Saapumispäivä

15:00

Lähtöpäivä

12:00

Peruutus/ennakkomaksu

Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.

Mukavuudet

Ilmainen aamiainen
Kuntoilukeskus
Ilmainen langaton internet
Lemmikit sovittavissa, lisäkulut mahdollisia.
Esteettömyys
Pankkiautomaatti
Autonvuokraus
Internet
Concierge-palvelu
Valuutanvaihto
Lahjatavaramyymälä
Pyykki-/kuivapesupalvelu
Kokous-/Bankettitilat
Huonepalvelu
Pyörävuokraus
Kylpylä
Poreallas
Sisäuima-allas
Ulkouima-allas
Ravintola
Baari/oleskelutila
Kauneushoitola
Nopea uloskirjautuminen
Ilmastointi
24h vastaanotto
Kassakaappi
Lentokenttäkuljetus
Ilmainen pysäköinti
Säilytystila saatavilla
Savuttomia huoneita saatavilla
Terassi/Patio
Sähköauton latausasema
Hissi
Hieronta
Pyykinpesuhuone
Hiustenkuivain
Lapsenvahti/lastenhoito (lisämaksu)
Kuljetus rautatieasemalle
Erillinen tupakointialue
Höyrysauna
Ilmainen pysäköintipalvelu
Hääpalvelut
Grilli

Valokuvat

Mandarin Oriental, Marrakech - Marrakech - Makuuhuone Kaikki kuvat (32)
Mandarin Oriental, Marrakech - Marrakech - Parveke Parveke (2)
Mandarin Oriental, Marrakech - Marrakech - Kylpyhuone Kylpyhuone (4)
Mandarin Oriental, Marrakech - Marrakech - Makuuhuone Makuuhuone (4)
Mandarin Oriental, Marrakech - Marrakech - Olohuone Olohuone (2)

Sijainti

Suosikit

  • Bahia Palace 3,3 km
  • Dar Si Said Museum 3,4 km
  • Saadian Tombs 3,5 km
  • Bab Agnaou 3,7 km
  • Jamaa el Fna 4 km
  • Maison de la Photographie 4 km

Liikkuminen

Marrakech Menara 7,8 km
Ouarzazate 124,2 km

Hotellit lähistöllä

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Halvin

9,2 Erinomainen (405 arvostelua)
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Suositellut

9,3 Erinomainen (162 arvostelua)
1,89 km
alk. 813 €
9,2 Erinomainen (405 arvostelua)
2,69 km
alk. 27 €
9 Erinomainen (763 arvostelua)
2,78 km
alk. 66 €