Mogador Palace Agdal

I liked only the swimming pool

Services rooms

Nothing was impressive.

It is a chaos, it was over booked, everybody complaining. The pool stuff were ridiculous, they put their towels on the chairs every morning to make it look occupied, it was their plan to make money. Food was horrible. When I got there, it was no parking in the hotel, I had to park outside and pay for it, will not recommend it to anybody.

Nothing about this property is worth liking.

This is by far the worst place to stay on earth. When we arrived, we were asked to pay for our room at a higher rate, even though we had pre booked a month in advance and already paid in full. The member of staff repeatedly stated that we had not paid and that we should contact booking as no reservation was made or paid for. But he had a reservation with our details printed out in his hand that he kept showing us. After confirming that we had paid by showing him my bank statement with a payment made to Mogodor Palace he went off the chase the payment with another department. This went on for approx 45mins then he returned and he made excuses for the mix up stating that the dates were for July not August. I pointed out that i had paid in July for a August stay which is clearly stated on his piece of paper but he just continued to make excuses that the dates were wrong. He did not apologise for making us wait for so long whilst he checked a payment for a reservation that they had messed up. Nor did he apologise for the mix up. He gave us the key to our room and were shown to the room by a porter. This is were it got horrible. As we were leaving the lobby we were take outside to the annex building with the room and on route noticed a table with a huge amount of bees hovering all over. After we past that the carpets in the hall ways were old dirty and smelly. When we finally arrived at our room through a maze of corridors and to our horror we found the room was infested with ants and was not cleaned. There was dust and hairs everywhere. The bedding had nasty stains and blood marks on them the bathroom was dirty and not cleaned. We also noticed that the TV was on when we entered the room which is strange. It was like someone had just left so they just put new towels in the bathroom and tidied up the bed without changing the bedding. We went back to reception in disgust and asked for a refund as we did not fancy staying there anymore.

Nothing

saturated hôtel

WiFi was terrible Bed was like sleeping on concrete