Avoid staying at this Riad
There was nothing to like thete
Extremely unhelpful staff and owner. All the things in the room were falling apart. It was very dirty plus if I wanted to get a feel of a English pub I would have gone to London not Marrakesh
Warm welcome, friendly staff, spacious rooms (exactly like the pictures on the website), enjoyed breakfast on the roof terrace.
Great location for Medina, staff very helpful. Rooms as expected in a Riad.
The lack of English language by the staff was a bit frustrating, lucky we had other guests who spoke French and translated. The full address should have been given on the confirmation printout, it took us a while to find this place.
Lovely designed riad, had Air con and dipping pool which were good for cooling down. Set in a quiet location about 20mins walk from the centre square. great escape from the hassle of the markets. Rooms cleaned daily, yummy breakfasts.
Shower head fixture was broken so you had to hold it, but not really a big deal. Our toilet was blocked when we arrived and we had to wait a couple if hours before we could use it but it worked fine from then on'
Room was large; beds comfortable; limited staff tried to please
Misrepresented by internet web site - hotel was dilapidated with poor functioning plumbing (toilet, sink and shower.) This property has been allowed to decline in maintenance and repair as well as style, upkeep and staffing - very much at odds with the online/internet presentation which was the basis for our selection of the riad. In light of this the price (100 Euros per nigh)t was excessive relative to other hotels we could have stayed in in Marrakesh. In fact had the owner been present we would have protested and asked for a rebate.
The hotel personnel was very enthusiastic and charming. The Riad is very calm (no noise at all) and located within walking disctance from the centre.
Discussion over 4% commsion on payment with credit card (no mentioning during reservation!). Request for cash money as the machine "is not working"
The hospitality was amazing. The Riad was incredible, an oasis amongst the craziness which is Morocco. The staff did everything possible to ensure our stay was the best it could be.
No, I can not fault anything.
Le Jardin Secretin puutarha ja Majorellen puisto sijaitsevat 15 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä maksullinen omatoiminen pysäköinti kuuluu myös palveluihin.
Perustuu 118 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.